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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88444 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
747311 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
757143 Views
18 replies
29 likes
I'm living in Germany and using a german IP-Adress as well as a german e-mail-adress, but my country setting in my profile is set to "USA" since i've created my account two weeks ago. Therefore I can't log in to spotify anymore. Because the country s...
I'm living in Germany and using a german IP-Adress as well as a german e-mail-adress, but my country setting in my profile is set to "USA" since i've created my account two weeks ago. Therefore I can...
Not applicable
341 Views
5 replies
0 likes
I've received an email confirming I qualified for the student pricing. I clicked all the links but the subscription is still at the regular rate. Is there any solution for this?
I've received an email confirming I qualified for the student pricing. I clicked all the links but the subscription is still at the regular rate. Is there any solution for this?
Community Legend
460 Views
3 replies
0 likes
Okay so I'm a bit confused. I got a 7 day free trial and then got an email saying I could extend that and get a 30 day free trial. The problem is that my subscription status says this: Your Spotify Premium subscription will be automatically renewed 2...
Okay so I'm a bit confused. I got a 7 day free trial and then got an email saying I could extend that and get a 30 day free trial. The problem is that my subscription status says this: Your ...
Community Legend
203 Views
1 replies
0 likes
Today i just bought a 10€ Spotifycard and i have to actiivate it on this site www.spotify.com/redeem but this is not working and now i dont now what to do can someone help me. I´m german so im sorry for some mistakes
Today i just bought a 10€ Spotifycard and i have to actiivate it on this site www.spotify.com/redeem but this is not working and now i dont now what to do can someone help me. I´m german so im sorr...
Community Legend
185 Views
1 replies
0 likes
Purchased spotify premium three times, signed in and out several times deleted and reinstalled app on my iphone. Spotify.com says premium will expire 201411. How do i fix this???
Purchased spotify premium three times, signed in and out several times deleted and reinstalled app on my iphone. Spotify.com says premium will expire 201411. How do i fix this???
Community Legend
218 Views
1 replies
0 likes
Paid three times for spotify premium, spotiify on my iphone continues to say spotify free, on spotify.com says premium intill 201411.. Already signed in and out several times. Deleted and redownloaded app Please helpp
Paid three times for spotify premium, spotiify on my iphone continues to say spotify free, on spotify.com says premium intill 201411.. Already signed in and out several times. Deleted and redownloade...
Spotify
323 Views
3 replies
0 likes
or play offline. Any help?
or play offline. Any help?
Community Legend
2434 Views
1 replies
0 likes
After finishing the trial period and being charged for a month, I automatically deactivated my premium subscription. That happened on the 25th of July of 2014 and everything seemed alright and correct, and yet on the 25th of august 2014 I was charged...
After finishing the trial period and being charged for a month, I automatically deactivated my premium subscription. That happened on the 25th of July of 2014 and everything seemed alright and correc...
Community Legend
254 Views
1 replies
0 likes
I created a spotify account from my ipad for a friend.Now when i connect to spotify by clicking with my facebook login it is my friends account and music that appears, my details and music have vanished plus i dont remember what usernameand pass i cr...
I created a spotify account from my ipad for a friend. Now when i connect to spotify by clicking with my facebook login it is my friends account and music that appears, my details and music have van...
Community Legend
233 Views
2 replies
0 likes
I connected Spotify to my Facebook-account, but apparently Spotify still doesn't make the link.. As you can see in the picture; in the right top corner is my old Spotify-username ('toerie') with no profile picture at all. When I click it; suddenly my...
I connected Spotify to my Facebook-account, but apparently Spotify still doesn't make the link.. As you can see in the picture; in the right top corner is my old Spotify-username ('toerie') with no p...
Community Legend
380 Views
1 replies
0 likes
Can you kick them off my account! I logged onto my account on my friends phone so they can use my premium cuz i thought it would let us use it at the same time and now its just annoying. Ive tried changing the password and i dont think it worked. Ple...
Can you kick them off my account! I logged onto my account on my friends phone so they can use my premium cuz i thought it would let us use it at the same time and now its just annoying. Ive tried ch...
Regular
4317 Views
13 replies
0 likes
I have recently upgraded on vodafone which gives me a spotify premium account. I've followed the link, opened an account but still only have a basic spotify account. Any help appreciated. Martin.
I have recently upgraded on vodafone which gives me a spotify premium account. I've followed the link, opened an account but still only have a basic spotify account. Any help appreciated. ...
Community Legend
257 Views
1 replies
0 likes
Hola, he olvidado mi contraseña de spotify y pedí que enviarán el correo de restauración pero no llega a mi bandeja de entrada, que puedo hacer? Apenas contrate spotify premium y no quiero perder mi mes por esto! URGENTE POR FAVOR
Hola, he olvidado mi contraseña de spotify y pedí que enviarán el correo de restauración pero no llega a mi bandeja de entrada, que puedo hacer? Apenas contrate spotify premium y no quiero perder mi ...
Not applicable
248 Views
1 replies
1 likes
I just moved to Turkey from the US. I got a notice that the country didn't match, and I tried to update it with little success. I signed up for the monthly membership, but now spotify on my computer and the webplayer won't connect. My credit card is ...
I just moved to Turkey from the US. I got a notice that the country didn't match, and I tried to update it with little success. I signed up for the monthly membership, but now spotify on ...
Community Legend
238 Views
1 replies
0 likes
Hi!I created my Spotify account using Facebook, which means that if I want to change my Spotify email address I will have to do it through Facebook. The problem is that I've changed it on Facebook, but it doesn't change here on Spotify.Why? EDIT: To ...
Hi! I created my Spotify account using Facebook, which means that if I want to change my Spotify email address I will have to do it through Facebook. The problem is that I've changed it on Facebook,...
Newbie
2984 Views
2 replies
2 likes
Hey Dear Community. I've created months ago, as my dad got his new iPad, an Spotify Account for him so he may use it on his iPad. Everything was fine. But one day, I burrowed the Pad and logged in with my personal account on its ipad to get access to...
Hey Dear Community. I've created months ago, as my dad got his new iPad, an Spotify Account for him so he may use it on his iPad. Everything was fine. But one day, I burrowed the Pad and lo...
Not applicable
202 Views
1 replies
0 likes
Considerando que a assinatura premium não exige a fidelidade do cliente, por que não incluir opções de inscrição por débito directo? Atenciosamente, Rogerio Moreira
Considerando que a assinatura premium não exige a fidelidade do cliente, por que não incluir opções de inscrição por débito directo? Atenciosamente, Rogerio Moreira
Casual Listener
282 Views
2 replies
0 likes
Spotify says I can't log in because I'm in the wrong country. I'm in Denmark and my profile is set to Denmark, and the country option is greed out - as far I understand it should mean everything should be OK, so why the error? I'm not using proxies o...
Spotify says I can't log in because I'm in the wrong country. I'm in Denmark and my profile is set to Denmark, and the country option is greed out - as far I understand it should mean everything shou...
Not applicable
732 Views
4 replies
0 likes
Hi, I have been having this problem for a while now, although I have a Premium Subscription, some songs that I have added to my music / playlist will not be available to play offline. This would be okay if it was just a few but it can be up to 30 out...
Hi, I have been having this problem for a while now, although I have a Premium Subscription, some songs that I have added to my music / playlist will not be available to play offline. This w...
Newbie
106668 Views
37 replies
39 likes
Hi, my spotifyaccount has been hacked. Someone changed my password, email, birthdate and so on and I am only able to log in through facebook. I am unable to change the email, and therefore unable to change my password. Could you please help me? tried...
Hi, my spotifyaccount has been hacked. Someone changed my password, email, birthdate and so on and I am only able to log in through facebook. I am unable to change the email, and therefore unable to ...
Not applicable
360 Views
1 replies
0 likes
