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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 422550 Views
  • 965 replies
  • 108 likes
  • Account
  • 422550 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1187174 Views
  • 119 replies
  • 116 likes
  • Account
  • 1187174 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 103775 Views
  • 70 replies
  • 10 likes
  • Account
    Login
    Premium
  • 103775 Views
  • 70 replies
  • 10 likes

Redeem Code Locator

Recently swapped phones and I cannot locate the redeem code for Spotify Premium. Any ideas?

  • Casual Listener
  • Recently swapped phones and I cannot locate the redeem code for Spotify Premium. Any ideas?
  • Jason
  • Spotify Legend
  • 454 Views
  • 4 replies
  • 0 likes
  • 454 Views
  • 4 replies
  • 0 likes

Solved!! Playlists disappeared

Hi, I used to use spotify with my facebook account, but when I wanted to upgrade to Spotify Premium, i thought it would be better to make a Spotify account. But therefore i had to enter another e-mailadress (because the other one was used for the fac...

  • Casual Listener
  • Hi,   I used to use spotify with my facebook account, but when I wanted to upgrade to Spotify Premium, i thought it would be better to make a Spotify account. But therefore i had to enter an...
  • Radiouufd
  • Casual Listener
  • 250 Views
  • 2 replies
  • 0 likes
  • 250 Views
  • 2 replies
  • 0 likes

Location Country

Hi, I have problem using spotify at work i Norway, both with the client and the web version. Spotify has found out that my IP adress is danish. It may be danish, because we are an international company, and maybe our server are in Denmark, . . I dont...

  • Newbie
  • Hi, I have problem using spotify at work i Norway, both with the client and the web version. Spotify has found out that my IP adress is danish. It may be danish, because we are an international compa...
  • MichaelW
  • Community Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 253 Views
  • 1 replies
  • 0 likes

How do I merge two accounts?

Question? I have 2 accounts one DainaShukis "Rising Star" and 1 Daina 123 is it possibel to combine these 2 accounts. Also where does one post press along with playlists? Daina Shukis

  • Music Fan
  • Question? I have 2 accounts one DainaShukis "Rising Star" and 1 Daina 123 is it possibel to combine these 2 accounts. Also where does one post press along with playlists? Daina Shukis
  • Peter__
  • Community Legend
  • 1455 Views
  • 1 replies
  • 0 likes
  • Account
  • 1455 Views
  • 1 replies
  • 0 likes

Virgin Media - Spotify Premium free for 3 months, yet I'm still getting adverts

Hi, Virgin Media have given me a 3 month free trial of Spotify Premium (ends mid Oct). Yet when I login to Spotiy on my PC, it is not a Premium account (it still has adverts etc.). When I look at my Spotify account it says premium, but the 'upgrade' ...

  • Newbie
  • Hi,   Virgin Media have given me a 3 month free trial of Spotify Premium (ends mid Oct).   Yet when I login to Spotiy on my PC, it is not a Premium account (it still has adverts etc...
  • Peter__
  • Community Legend
  • 1239 Views
  • 7 replies
  • 0 likes
  • 1239 Views
  • 7 replies
  • 0 likes

Premium

Hey, I'm having trouble paying for my Spotify Premium. I enter my card number as usual, but I ca't get the last two numbers in. So I tried a couple of times changing browser, restarting my computer and loging in and out, but nothing worked. Anyone wi...

  • Newbie
  • Hey, I'm having trouble paying for my Spotify Premium. I enter my card number as usual, but I ca't get the last two numbers in. So I tried a couple of times changing browser, restarting my computer a...
  • Peter__
  • Community Legend
  • 166 Views
  • 2 replies
  • 0 likes
  • 166 Views
  • 2 replies
  • 0 likes

Help! , playing from more than one device at a time

Hy! All of my friends who have Spotify, can play songs at more than one device at a time; like, them selves, and their mom (AT THE SAME ACCOUNT) Why does this now work for me and my brother, who have the same account. - premium. What do do?

  • Newbie
  • Hy!  All of my friends who have Spotify, can play songs at more than one device at a time; like, them selves, and their mom (AT THE SAME ACCOUNT)     Why does this now work for ...
  • Peter__
  • Community Legend
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Spotify premium no funciona en mi iphone

Me he hecho Premium pero en el iPhone no funciona...... Al suscribirme había la opción de suscripción gratuita un mes hasta el 12 de junio. Cuando me conecto en el ordenador me aparece como Premium pero en el móvil no.... ¿A qué es debido? ¿Cómo pued...

  • Casual Listener
  • Me he hecho Premium pero en el iPhone no funciona...... Al suscribirme había la opción de suscripción gratuita un mes hasta el 12 de junio. Cuando me conecto en el ordenador me aparece como Premium p...
  • Peter__
  • Community Legend
  • 461 Views
  • 3 replies
  • 0 likes
  • Premium
  • 461 Views
  • 3 replies
  • 0 likes

Free 30 day trial

Hi, I signed up for a 7 day trial and recieved an e-mail about getting 30 days for free if I entered my credit card information. So I entered my information and it says Your Spotify Premium subscription will be automatically renewed on 2014-10-13 and...

  • Newbie
  • Hi,   I signed up for a 7 day trial and recieved an e-mail about getting 30 days for free if I entered my credit card information.  So I entered my information and it says  &nbsp...
  • Peter__
  • Community Legend
  • 286 Views
  • 2 replies
  • 0 likes
  • 286 Views
  • 2 replies
  • 0 likes

Solved!! Spotify subscription not working even after a clean re-install

I have paid for Spotify Unlimited. Spofity still thinks I am a free user in my account settings even though I have a receipt of the amount paid.I have logged out and done a fresh installation of Spotify on all of my devices but the problem still exis...

  • Regular
  • I have paid for Spotify Unlimited. Spofity still thinks I am a free user in my account settings even though I have a receipt of the amount paid.I have logged out and done a fresh installation of Spot...
  • Peter__
  • Community Legend
  • 517 Views
  • 9 replies
  • 0 likes
  • Subscription
  • 517 Views
  • 9 replies
  • 0 likes

Amount of allowed offline devices needs to increase

Appearently, there is a limit of how many devices can save playlists for offline playing. The limit is three devices. I can't be the only one to find this to be unrealisticly low. Smartphones - PCs - Laptops - Tablets, maybe a couple of each (for wor...

  • Newbie
  • Appearently, there is a limit of how many devices can save playlists for offline playing. The limit is three devices.  I can't be the only one to find this to be unrealisticly low. Smartphone...
  • Peter__
  • Community Legend
  • 193 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 193 Views
  • 2 replies
  • 0 likes

Solved!! Can't subscribe to Premium with Student Discount

I am currently a Free user. When I try to sign up for Premium with the Student Discount via https://www.spotify.com/us/student/, I am able to go all the way to the order confirmation page where I see that I will be charged $4.99/month. But when I cli...

  • Casual Listener
  • I am currently a Free user. When I try to sign up for Premium with the Student Discount via https://www.spotify.com/us/student/, I am able to go all the way to the order confirmation page where ...
  • Peter__
  • Community Legend
  • 1006 Views
  • 3 replies
  • 0 likes
  • 1006 Views
  • 3 replies
  • 0 likes

Solved!! Multiple devices

It says I can sync my offline content on up to 3 devices on my premium account, but I can only sync onto one. My other phone will not work offline, even when the first phone is logged out

  • Casual Listener
  • It says I can sync my offline content on up to 3 devices on my premium account, but I can only sync onto one. My other phone will not work offline, even when the first phone is logged out
  • Peter__
  • Community Legend
  • 414 Views
  • 6 replies
  • 0 likes
  • 414 Views
  • 6 replies
  • 0 likes

WRONG FACEBOOK ACCOUNT LINKED TO SPOTIFY ACCOUNT

The wrong Facebook Account is linked to this Spotify Account. I have sent numerous emails to you all with no response. In addition I have tried the suggestions in the help center and they DO NOT WORK! It is impossible to find a contact number so I am...

  • Newbie
  • The wrong Facebook Account is linked to this Spotify Account. I have sent numerous emails to you all with no response. In addition I have tried the suggestions in the help center and they DO NOT WORK...
  • Peter__
  • Community Legend
  • 297 Views
  • 2 replies
  • 0 likes
  • 297 Views
  • 2 replies
  • 0 likes

no airplay if screen locked

there is it no more possible to use the airplay functionality if the scren is locked. i have an iphone and a ipad with ios 8.bug or feature?

  • Visitor
  • there is it no more possible to use the airplay functionality if the scren is locked. i have an iphone and a ipad with ios 8. bug or feature?
  • Peter__
  • Community Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Two spotify accounts, can't delete the first one that was created with facebook

Hello, so a couple of years ago i signed up using facebook, now i made a new spotify account by accident i connected it to the same facebook account as the old one. i want to delete the first facebook spotify account but i can't seem to be able to lo...

  • Visitor
  • Hello, so a couple of years ago i signed up using facebook, now i made a new spotify account by accident i connected it to the same facebook account as the old one.   i want to delete the ...
  • Peter__
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

No me aparecen mis playlist , desde suscripción con movistar a spotify premium

Hola a todos, era usuario de spotify con cuenta unlimited desde hace varios años, siguiendo los pasos de movistar cancele esta suscripción para registrarme a esta promoción mi sorpresa es que me estan cobrando el servicio, pero mi cuenta en spotify a...

  • Newbie
  • ...stan cobrando el servicio, pero mi cuenta en spotify aperece como free.  Para rematar no me aparece ninguna de mis anteriores playlist. Si busco alguna de estas playlist que eran publicas a...
  • Peter__
  • Community Legend
  • 1902 Views
  • 1 replies
  • 0 likes
  • 1902 Views
  • 1 replies
  • 0 likes

Charged for Spotify two months in a row with no premium service.

I thought I had cancled my premium service but have been charged since I cancled. I have not been able to access the premium service again. Please help.

  • Regular
  • I thought I had cancled my premium service but have been charged since I cancled. I have not been able to access the premium service again. Please help. 
  • Jordi
  • Community Legend
  • 786 Views
  • 21 replies
  • 0 likes
  • 786 Views
  • 21 replies
  • 0 likes

Change my email addres please!

Hi Spotify, I signed up to your service with the email address dave.pez@gmail.com. I was in the UK at the time. Now that I'm back in Australia I am paying for Premium and signing in with facebook. Please delete the account with the email adress dave....

  • Newbie
  • Hi Spotify,   I signed up to your service with the email address dave.pez@gmail.com.   I was in the UK at the time. Now that I'm back in Australia I am paying for Premium and signin...
  • MichaelW
  • Community Legend
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

Issues with upgrading

Alrighty, so basically the issue if that I once had premium but had to undo the subscription, card issue, and now I want to re-sub back to the student discount. Everytime I have tried (about 5+ times now) I am promped to enter my info and school, the...

  • Newbie
  • Alrighty, so basically the issue if that I once had premium but had to undo the subscription, card issue, and now I want to re-sub back to the student discount. Everytime I have tried (about 5+ times...
  • MichaelW
  • Community Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes