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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080655 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080655 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49980 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49980 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146452 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146452 Views
  • 4840 replies
  • 118 likes

charged wrongly

I took out the 48 hr trial on my phone and cancelled there after. My subscription says I am currently using Spotify free and have no payment details entered. I was charged £9.99 on 14/10/13 from my paypal account. In app it says I need to upgrade to ...

  • Newbie
  • I took out the 48 hr trial on my phone and cancelled there after. My subscription says I am currently using Spotify free and have no payment details entered. I was charged £9.99 on 14/10/13 from my p...
  • Sam
  • Spotify
  • 209 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 209 Views
  • 2 replies
  • 0 likes

Solved!! The E4 App on Spotify

I downloaded the e4 app for spotify from here http://www.channel4.com/programmes/channel/e4/e4-spotify-app then added it to my favorites in spotify but seems like everytime i close spotify & re-open it it's gone & i have add it all over again. How ca...

  • Regular
  • I downloaded the e4 app for spotify from here http://www.channel4.com/programmes/channel/e4/e4-spotify-app then added it to my favorites in spotify but seems like everytime i close spotify &...
  • PaC_1250
  • Casual Listener
  • 313 Views
  • 11 replies
  • 0 likes
  • Subscription
  • 313 Views
  • 11 replies
  • 0 likes

Problem with Spotify account

Hello!My Spotify account has been removed (now I'm using a new one) and I want to recover it because I had contacts and lists that I would keep.I had Unlimited service and, without any authorization, Spotify changed my account to Premium! So I asked ...

  • Casual Listener
  • Hello! My Spotify account has been removed (now I'm using a new one) and I want to recover it because I had contacts and lists that I would keep. I had Unlimited service and, without any authorizat...
  • tanit
  • Casual Listener
  • 220 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Unlimited
  • 220 Views
  • 4 replies
  • 0 likes

Spotify won't play from my new phone in my car.

I just got a new Android phone. I tried plugging into my auxiliary cord to play in my vehicle as I've always done. The music won't play thru the car speakers, but will play on the phone. Cord is new & yes, plugged in.

  • Regular
  • I just got a new Android phone. I tried plugging into my auxiliary cord to play in my vehicle as I've always done. The music won't play thru the car speakers, but will play on the phone. Cord is new ...
  • Joe
  • Community Legend
  • 1025 Views
  • 1 replies
  • 0 likes
  • 1025 Views
  • 1 replies
  • 0 likes

Frequent purchases of e-cards

Hello community! I buy a lot of e-card codes from time to time and I have some problems with it. I had to buy 7 one- month codes and after 4th I got a message that error occurred and try again. Unfortunately repeating a purchase is not a solution. I ...

  • Newbie
  • Hello community! I buy a lot of e-card codes from time to time and I have some problems with it. I had to buy 7 one- month codes and after 4th I got a message that error occurred and try again. ...
  • Peter__
  • Community Legend
  • 102 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 102 Views
  • 1 replies
  • 0 likes

Spotify without Facebook

hi - i login with Facebook but I want to login with a Spotify account. and i want to disconnect Facebook from Spotify. how do i do this?

  • Not applicable
  • hi - i login with Facebook but I want to login with a Spotify account.  and i want to disconnect Facebook from Spotify.  how do i do this?  
  • Peter__
  • Community Legend
  • 155 Views
  • 2 replies
  • 0 likes
  • 155 Views
  • 2 replies
  • 0 likes

I've lost everything and no one is helping me!

I'm sorry. I've already written in this discussion. But none of the solutions works. I've really tried everything. I need that someone restores my previous Spotify account, because I accidentally cancelled the connection between facebook and spotify....

  • Not applicable
  • I'm sorry. I've already written in this discussion.  But none of the solutions works.  I've really tried everything.  I need that someone restores my previous Spotify account, be...
  • Joe
  • Community Legend
  • 109 Views
  • 2 replies
  • 0 likes
  • Account
  • 109 Views
  • 2 replies
  • 0 likes

Top Weekly Tracks update randomly or not at all

When does Spotify update the "Top Weekly Tracks" and "Top Weekly Artists" for users? I haven't gotten an update at all this week and I love to see what I listen to. Sometimes it updates on a Monday, and sometimes not until Thursday. Seems incredibly ...

  • Not applicable
  • When does Spotify update the "Top Weekly Tracks" and "Top Weekly Artists" for users?  I haven't gotten an update at all this week and I love to see what I listen to.  Sometimes it updates o...
  • user-removed
  • Not applicable
  • 172 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 172 Views
  • 2 replies
  • 0 likes

Probleme mit der Bezahlung

Hi, und sorry, falls ich hier falsch sein sollte. Folgendes Problem. Mein Premium Account läuft zum 23.10.2013 aus, habe auch rechtzeitig gekündigt. Nun erhalte ich aber weiterhin Rechnungen, was ich nicht wirklich nachvollziehen kann. Kann es irgend...

  • Newbie
  • Hi, und sorry, falls ich hier falsch sein sollte.   Folgendes Problem.   Mein Premium Account läuft zum 23.10.2013 aus, habe auch rechtzeitig gekündigt. Nun erhalte ich aber weiterh...
  • Lisahatspotify
  • Newbie
  • 259 Views
  • 1 replies
  • 1 likes
  • 259 Views
  • 1 replies
  • 1 likes

Onkyo User Name

I cant create a user name on the website for the Onkyo the option is just not there. Can you please help its driving me mad

  • Casual Listener
  • I cant create a user name on the website for the Onkyo the option is just not there. Can you please help its driving me mad
  • Sam
  • Spotify
  • 100 Views
  • 4 replies
  • 0 likes
  • 100 Views
  • 4 replies
  • 0 likes

Song blocked in my country?

i am new user of Spotify and when i am want listen Sandro Silva - Puna http://open.spotify.com/album/0DAwY2TE9zLrBaV3yGG3Tm, Spotify informs me "Ten utwór obecnie nie jest dostępny w Polska. Jeśli masz ten plik na komputerze, możesz go zaimportować",...

  • Newbie
  • i am new user of Spotify and when i am want listen Sandro Silva - Puna http://open.spotify.com/album/0DAwY2TE9zLrBaV3yGG3Tm, Spotify informs me "Ten utwór obecnie nie jest dostępn...
  • Peter__
  • Community Legend
  • 1044 Views
  • 1 replies
  • 0 likes
  • Free
  • 1044 Views
  • 1 replies
  • 0 likes

Mitt konto är hackat!

Det här är under all kritik! Jag är supernoga med mina inloggningsuppgifter och ni har en svag länk någonstans. Jag har anmält detta på tre eller fyra olika ställen och ni återkommer inte. Jag var till och med tvungen att köra en dispute mha paypal e...

  • Regular
  • Det här är under all kritik! Jag är supernoga med mina inloggningsuppgifter och ni har en svag länk någonstans.   Jag har anmält detta på tre eller fyra olika ställen och ni återkommer inte....
  • krassman66
  • Regular
  • 4150 Views
  • 15 replies
  • 0 likes
  • 4150 Views
  • 15 replies
  • 0 likes

I can't sync my playlists to IPhone

Hi My Spotify on iphone5 starts syncing to offline and then after a while I get a message that the "sync is paused" though i'm still on wifi etc. Is has been like this for 1 week now, what can i do?

  • Casual Listener
  • Hi     My Spotify on iphone5 starts syncing to offline and then after a while I get a message that the "sync is paused" though i'm still on wifi etc. Is has been like this for 1 ...
  • Peter__
  • Community Legend
  • 719 Views
  • 5 replies
  • 0 likes
  • Account
  • 719 Views
  • 5 replies
  • 0 likes

Account wieder aktivieren.

Wie kann ich meinen Acoount wieder aktivieren. Eigentlich sollte am 16ten vom PayPal Konto gebucht werden, wurde aber nicht. Ja Geld ist genug drauf

  • Newbie
  • Wie kann ich meinen Acoount wieder aktivieren. Eigentlich sollte am 16ten vom PayPal Konto gebucht werden, wurde aber nicht. Ja Geld ist genug drauf 😉  
  • StephanPietzsch
  • Newbie
  • 11207 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 11207 Views
  • 2 replies
  • 0 likes

Can't login into spotify app, website showing wrong profile!

Hello, I logged into spotify on the computer of a friend, and since then spotify is showing his profile information when loggin into the spotify website. And i can't login into the spotify app with my password. I also can't change any profile informa...

  • Casual Listener
  • Hello,   I logged into spotify on the computer of a friend, and since then spotify is showing his profile information when loggin into the spotify website.  And i can't login into the s...
  • Peter__
  • Community Legend
  • 224 Views
  • 3 replies
  • 0 likes
  • 224 Views
  • 3 replies
  • 0 likes

Changing password

Hi, I'm trying to change the password to my account but all I get is This email is used by another account.

  • Newbie
  • Hi, I'm trying to change the password to my account but all I get is This email is used by another account.
  • Peter__
  • Community Legend
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Solved!! Need to move playlists for DRIVING SAFETY

I need to move some of my playlists to the top, and I don't know how!! I am constantly trying to find my daughter's playlist while driving my car, and find it extremely dangerous - I HAVE TO SCROLL TO THE BOTTOM since her playlist was one of the list...

  • Newbie
  • I need to move some of my playlists to the top, and I don't know how!! I am constantly trying to find my daughter's playlist while driving my car, and find it extremely dangerous - I HAVE TO SCROLL T...
  • Hawvee
  • Newbie
  • 1837 Views
  • 4 replies
  • 2 likes
  • 1837 Views
  • 4 replies
  • 2 likes

Paying for premium. Not getting premium

My cc was charged for the premium account, but my Spotify won't let me use Premium? It says i have a free account.

  • Newbie
  • My cc was charged for the premium account, but my Spotify won't let me use Premium? It says i have a free account. 
  • Peter__
  • Community Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

timed out during student discount purchase

Hi, I upgraded to premium using the unidays 50% off student discount. I tried to pay using paypal but it returned a 504 error after I confirmed the purchase. Now when I try to start again it comes up in the address bar that I've already used my disco...

  • Newbie
  • Hi,   I upgraded to premium using the unidays 50% off student discount. I tried to pay using paypal but it returned a 504 error after I confirmed the purchase. Now when I try to start again ...
  • Peter__
  • Community Legend
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
  • 0 likes

Being charged. Don't have premium account.

I have two charges of $10.82 on my bank account. I don't even have a Premium subscription. I've been trying really hard to get a refund but I don't know what to do anymore. I gave the last 4 digits of my credit card number to the customer service guy...

  • Casual Listener
  • I have two charges of $10.82 on my bank account. I don't even have a Premium subscription. I've been trying really hard to get a refund but I don't know what to do anymore. I gave the last 4 digits o...
  • user-removed
  • Not applicable
  • 442 Views
  • 5 replies
  • 0 likes
  • 442 Views
  • 5 replies
  • 0 likes