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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80490 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654129 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734619 Views
18 replies
29 likes
I'm having an issue in which Spotify is charging me $10.00 a month; however, both of my accounts are free when e-mailing back and forth to customer service support. It's really annoying that it takes you guys over an hour to reply back when I have so...
I'm having an issue in which Spotify is charging me $10.00 a month; however, both of my accounts are free when e-mailing back and forth to customer service support. It's really annoying that it takes...
Community Legend
245 Views
1 replies
0 likes
I moved to france for four months and over that time I had French Spotify, now I'm back in Ireland. I got a voucher today but can't redeem it, is there a way to go back to Irish spotify so I can?
I moved to france for four months and over that time I had French Spotify, now I'm back in Ireland. I got a voucher today but can't redeem it, is there a way to go back to Irish spotify so I can?
Community Legend
267 Views
1 replies
0 likes
I have spotify on my galaxy s5. I recently bought a new iPad air. I
downloaded spotify on my new iPad and signed in. My playlist are not
there anymore. Does anyone know how I can recover my playlists (on my
galaxy s5) and put them on my new iPad air?
...
I have spotify on my galaxy s5. I recently bought a new iPad air. I downloaded spotify on my new iPad and signed in. My playlist are not there anymore. Does anyone know how I can recover my playlists...
Community Legend
210 Views
1 replies
0 likes
Hey there,since almost 1 1/2 weeks my premium account doesn't work properly anymore. monthly payments have been made but it only allows me to play shuffle on my xperia and plays ads and shows pop-ups. going to my profile just told me that i can't upg...
Hey there, since almost 1 1/2 weeks my premium account doesn't work properly anymore. monthly payments have been made but it only allows me to play shuffle on my xperia and plays ads and shows...
Newbie
743 Views
10 replies
1 likes
Hello, today i paid 9,99€ with "Sofortdauerauftrag". Since today, i got Ads and i'm no Premium User any more. But that's not the only problem i got with Spotify, i can't reach your customer service!!! Because another Email adress that is unknown to m...
Hello, today i paid 9,99€ with "Sofortdauerauftrag". Since today, i got Ads and i'm no Premium User any more. But that's not the only problem i got with Spotify, i can't reach your custo...
Community Legend
222 Views
1 replies
0 likes
Pretty straight forward question. I accidentally clicked X over a couple people when I actually wanted to follow them. Now I can't find them, even through searching. Let me know.
Pretty straight forward question. I accidentally clicked X over a couple people when I actually wanted to follow them. Now I can't find them, even through searching. Let me know.
Community Legend
687 Views
1 replies
0 likes
Hello there, I purchased the spotify premium free trial yesterday (11/5/14) My laptop says that i have spotify premium, as does the accunt page on this website. However my phone app disagrees and when i try to download a playlist etc. tells me i need...
Hello there, I purchased the spotify premium free trial yesterday (11/5/14) My laptop says that i have spotify premium, as does the accunt page on this website. However my...
Casual Listener
3375 Views
4 replies
0 likes
I have been billed twice this month. Once on 5/7 and once again on 5/8. Could someone please help me get this resolved? p.s. I have gone to the "contact form" on several occasions and it will not work on my computer for whatever reason so this is my ...
I have been billed twice this month. Once on 5/7 and once again on 5/8. Could someone please help me get this resolved? p.s. I have gone to the "contact form" on several occasions an...
Community Legend
336 Views
1 replies
0 likes
Spotify has charged me 15x since January. I'm so disappointed. I enjoyed your service, but you're now on the cheating ex-boyfriend level.
Spotify has charged me 15x since January. I'm so disappointed. I enjoyed your service, but you're now on the cheating ex-boyfriend level.
Newbie
5655 Views
15 replies
4 likes
Hi there, I lost an old iPhone (stolen? who knows?) It's gone, anyway. I have a Premium account and I've signed out of all devices, so that's fine. My question is - if someone finds it, can they access my offline music if they don't go online? i.e. P...
Hi there, I lost an old iPhone (stolen? who knows?) It's gone, anyway. I have a Premium account and I've signed out of all devices, so that's fine. My question is - if someone finds it, ca...
Casual Listener
411 Views
2 replies
0 likes
Are these official Spotify websites? They sell Spotify Gift Card codes online, is this legit? Should be right? As they have all the logo's and spotify in the domain name?
Are these official Spotify websites? <snip - mod edit> They sell Spotify Gift Card codes online, is this legit? Should be right? As they have all the logo's and spotif...
Spotify Legend
1747 Views
2 replies
0 likes
Hello, My premium account was stolen a few days ago, I've submitted a case "Spotify Case # 01443402" and still have not received assistance from anyone. This is quite frustrating that I cannot use the service that I am paying for. Can someone please ...
Hello, My premium account was stolen a few days ago, I've submitted a case "Spotify Case # 01443402" and still have not received assistance from anyone. This is quite frustrating that I ...
Not applicable
214 Views
2 replies
0 likes
My premium account is not working either. Who can I contact?
Thank
you!
My premium account is not working either. Who can I contact?<br>Thank you!
Community Legend
323 Views
1 replies
0 likes
Hi I have a Roberts iStream Internet radio which had great (inbuilt) Last.fm functionality. Sadly now no longer supported hence joining Spotify. I need to input the media streaming url into www.wifiradio-frontier.com for my radio to connect to Spotif...
Hi I have a Roberts iStream Internet radio which had great (inbuilt) Last.fm functionality. Sadly now no longer supported hence joining Spotify. I need to input the media streaming url into www.wifir...
Community Legend
5090 Views
1 replies
0 likes
Hi! I fear someone has put a keylogger on my computer, this morning I tried logging in to my real account which name is kaits35 (log in)and I couldn't. Also the forgot password option didn't work, because he had changed the e-mail already! I can prov...
Hi! I fear someone has put a keylogger on my computer, this morning I tried logging in to my real account which name is kaits35 (log in) and I couldn't. Also the forgot password option didn't work, ...
Community Legend
326 Views
2 replies
0 likes
Hello, I don't understand why it's impossible to use my Paypal wallet to pay for premium. I'm a teenager from Europe, and this is possibly the most annoying thing about the Spotify service. Creditcards are anything but common here, and frankly I woul...
Hello, I don't understand why it's impossible to use my Paypal wallet to pay for premium. I'm a teenager from Europe, and this is possibly the most annoying thing about the Spotify service...
Community Legend
460 Views
2 replies
0 likes
i would like to cancel my spotify account. it tells me i only have the free account, yet i am being billed monthly for premium. when i go to the reciept page it says error. not sure why this cant be simple. the free version is all i now require, and ...
i would like to cancel my spotify account. it tells me i only have the free account, yet i am being billed monthly for premium. when i go to the reciept page it says error. not sure why this cant be ...
Community Legend
339 Views
2 replies
0 likes
So I lost my phone the other month and now have a new one. I cant remember my login details and it clearly wasnt my facebook login because that doesnt come up with my premium account. I need help! Im still being billed
So I lost my phone the other month and now have a new one. I cant remember my login details and it clearly wasnt my facebook login because that doesnt come up with my premium account. I need help! ...
Community Legend
259 Views
2 replies
0 likes
Hi, I bought a card to redeem a code to be a premium user on spotify and I activated it on my iPhone but it isn't allowing me to listen to my music as a premium user.. How can I fix this?
Hi, I bought a card to redeem a code to be a premium user on spotify and I activated it on my iPhone but it isn't allowing me to listen to my music as a premium user.. How can I fix this?
Community Legend
261 Views
2 replies
0 likes
I've been using spotify for about a year now, but this past semester I was studying abroad in Uruguay so I wasn't able to use spotify while I was in Uruguay. Now I'm back in the United States but it won't let me play music because it says "This track...
I've been using spotify for about a year now, but this past semester I was studying abroad in Uruguay so I wasn't able to use spotify while I was in Uruguay. Now I'm back in the United States but i...
Newbie
1498 Views
4 replies
0 likes
