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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9854 Views
  • 3 replies
  • 9 likes
  • Security
  • 9854 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 492570 Views
  • 981 replies
  • 111 likes
  • Account
  • 492570 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213588 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213588 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122502 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122502 Views
  • 72 replies
  • 12 likes

Cancel my account free/open is imposible

I have send 3 messages to spotify and no good answer for cancel my free/ooen account is impossible mission, what can i do?

  • Visitor
  • I have send 3 messages to spotify and no good answer for cancel my free/ooen account is impossible mission, what can i do?
  • Jamie
  • Spotify Legend
  • 273 Views
  • 3 replies
  • 0 likes
  • 273 Views
  • 3 replies
  • 0 likes

A month or two ago I mailed you guys about my problem

You guys didn't quite help me through the mail conversation and it ended up with you wanting me to write about my problem on this page. So I bought this premium card loaded with 300 sek. The PIN-code print was merged with the glue on the silver thing...

  • Casual Listener
  • You guys didn't quite help me through the mail conversation and it ended up with you wanting me to write about my problem on this page. So I bought this premium card loaded with 300 sek. The PI...
  • Peter__
  • Community Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 189 Views
  • 1 replies
  • 0 likes

My account isn't going away!!

The email said they confirmed that my account was going away in 48 hours and it hasn't!! How do i know when it's deleted?

  • Visitor
  • The email said they confirmed that my account was going away in 48 hours and it hasn't!! How do i know when it's deleted?
  • Greg
  • Roadie
  • 345 Views
  • 5 replies
  • 0 likes
  • 345 Views
  • 5 replies
  • 0 likes

Lost premium account because of facebook trouble

Hello.I have a problem with my Spotify account.I had ordered spotify premium account, but after a while I got tired of all the notifications on facebook, so i deleted the spotify app there.and when i tryed to log inn to spotify again, i suddently got...

  • Newbie
  • Hello. I have a problem with my Spotify account. I had ordered spotify premium account, but after a while I got tired of all the notifications on facebook, so i deleted the spotify app there. ...
  • Peter__
  • Community Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 247 Views
  • 1 replies
  • 0 likes

IPhone app completely broken. Please help

The iPhone app is broken. It keep spinning when trying to load the playlist or profile screens. Deleted and re installed the app twice. Tried 3G / wifi. Tried Facebook login. Tried a friend's account. Tried again after a day. Still no luck. How the h...

  • Newbie
  • The iPhone app is broken. It keep spinning when trying to load the playlist or profile screens. Deleted and re installed the app twice. Tried 3G / wifi. Tried Facebook login. Tried a friend's account...
  • Christoffer
  • Community Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • Other
  • 190 Views
  • 1 replies
  • 0 likes

Account issues

Today, my Spotify was pausing because it was being used elsewhere. I must have logged in at someones computer and forgot to log off. I went into spotify.com to change my password and I couldn't because I couldn't remember my password. I then read her...

  • Visitor
  • Today, my Spotify was pausing because it was being used elsewhere. I must have logged in at someones computer and forgot to log off. I went into spotify.com to change my password and I couldn't becau...
  • Peter__
  • Community Legend
  • 255 Views
  • 3 replies
  • 0 likes
  • Account
  • 255 Views
  • 3 replies
  • 0 likes

Mail already in use!

Hi. I have a small problem, My mail was already in use when i tried to create an acount, i have no memorie of creating an acount before. And i Would never take The name lukas.ploot124 when My name is Tobias. So how do i change My profilename? Would l...

  • Newbie
  • Hi. I have a small problem, My mail was already in use when i tried to create an acount, i have no memorie of creating an acount before. And i Would never take The name lukas.ploot124 when My name is...
  • Peter__
  • Community Legend
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

volume cutting in and out

i have a prestigio 5500 phone on which when i try to play music on the spotify app the music goes in and out. the other music on the phone plays as normal no trouble at all. this is my first smartphone any help would be greatly appreciated. thanks.

  • Casual Listener
  • i have a prestigio 5500 phone on which when i try to play music on the spotify app the music goes in and out. the other music on the phone plays as normal no trouble at all.   this is my fir...
  • yusuf
  • Casual Listener
  • 778 Views
  • 6 replies
  • 0 likes
  • Other
  • 778 Views
  • 6 replies
  • 0 likes

My gift card was sent on wrong date!

I purchased an e-gift card with a delivery date of February 14th, Valentine's Day. When I concluded payment, my Valentine recieved the gift today!! I'm soooooo sad

  • Casual Listener
  • I purchased an e-gift card with a delivery date of February 14th, Valentine's Day. When I concluded payment, my Valentine recieved the gift today!! I'm soooooo sad 😞
  • Peter__
  • Community Legend
  • 975 Views
  • 8 replies
  • 0 likes
  • Subscription
  • 975 Views
  • 8 replies
  • 0 likes

Spotify on 2 devices

Hi.
I use 2 mobiles. Can I use Spotify account on both? Downloading the playlists on the second one occupies twice as much place of internal storega as on the original one. Thank you.

  • Music Fan
  • Hi.<br>I use 2 mobiles. Can I use Spotify account on both? Downloading the playlists on the second one occupies twice as much place of internal storega as on the original one. Thank you.
  • jara_vyoral
  • Music Fan
  • 740 Views
  • 4 replies
  • 0 likes
  • Account
  • 740 Views
  • 4 replies
  • 0 likes

Accidentally clicked on Unlimited but wanted Premium

Hello! I was given a $10 Gift Card and when redeeming it, I accidentally clicked on Unlimited rather than Premium. Is there anyway I can get it changed to Premium? Please note that it just started today [3/9/2014] and I have no other methods of payme...

  • Newbie
  • Hello! I was given a $10 Gift Card and when redeeming it, I accidentally clicked on Unlimited rather than Premium. Is there anyway I can get it changed to Premium? Please note that it just start...
  • Peter__
  • Community Legend
  • 268 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
    Unlimited
  • 268 Views
  • 1 replies
  • 0 likes

Solved!! Tried adding a new credit card

The line for the number is 2 numbers short! lol never Had this problem before hopefully somebody can help!

  • Casual Listener
  •  The line for the number is 2 numbers short! lol never Had this problem before hopefully somebody can help!
  • travar_of-alera
  • Casual Listener
  • 628 Views
  • 8 replies
  • 0 likes
  • 628 Views
  • 8 replies
  • 0 likes

Cancelled subscription still getting charged

Okay, so I signed up for trial for 30 days and like halfway through i cancelled my subscription, but when the next month rolled around i got charged. I didn't think it was a big deal, maybe you have to pay for a month afterward so people can't just s...

  • Casual Listener
  • Okay, so I signed up for trial for 30 days and like halfway through i cancelled my subscription, but when the next month rolled around i got charged. I didn't think it was a big deal, maybe you have ...
  • Eleomega
  • Casual Listener
  • 210 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Subscription
  • 210 Views
  • 2 replies
  • 0 likes

Unable to remove a playlist

I am following another user's playlist that I wish to unfollow, but when I click the "unfollow" button it disappears for 1 second and then just returns. The same thing happens on both my computer and phone. What do I do? Thank you! /V

  • Casual Listener
  • I am following another user's playlist that I wish to unfollow, but when I click the "unfollow" button it disappears for 1 second and then just returns. The same thing happens on both my computer and...
  • Stray_Cat
  • Casual Listener
  • 221 Views
  • 2 replies
  • 0 likes
  • 221 Views
  • 2 replies
  • 0 likes

changing account but keep playlists….

I have cancelled my premium account - myself and 2 kids were users. The kids want to open their own free accounts, and still be able to access their already created playlists, etc.... How would we accomplish this? thanks

  • Casual Listener
  • I have cancelled my premium account - myself and 2 kids were users.   The kids want to open their own free accounts, and still be able to access their already created playlists, etc....  ...
  • Peter__
  • Community Legend
  • 1844 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 1844 Views
  • 1 replies
  • 0 likes

My personal Top Tracks / Artists lists don't update or update irregularly

First, my personal top tracks / artists lists didn't update for a month. Last two weeks, it started updating every day. But now it hasn't updated for 4 days or so.. Why is this update schedule so irregularly and how should I solve this?

  • Newbie
  • First, my personal top tracks / artists lists didn't update for a month. Last two weeks, it started updating every day. But now it hasn't updated for 4 days or so.. Why is this update schedule so irr...
  • 142 Views
  • 0 replies
  • 0 likes
  • 142 Views
  • 0 replies
  • 0 likes

Billed twice

I was billed twice. Not happy. Help! Considering cancelling.

  • Newbie
  • I was billed twice. Not happy. Help! Considering cancelling.
  • Peter__
  • Community Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Search in Spotify

Spotify, please improve your SEARCH FUNCTION!!! YouTube is so much better!

  • Casual Listener
  • Spotify, please improve your SEARCH FUNCTION!!! YouTube is so much better!
  • PeterRoek
  • Casual Listener
  • 331 Views
  • 4 replies
  • 0 likes
  • 331 Views
  • 4 replies
  • 0 likes

Username after account is deleted

If I delete my account, will my username become available for someone else to use? I would like to delete my account and at a later date create another account with my same username.

  • Newbie
  • If I delete my account, will my username become available for someone else to use? I would like to delete my account and at a later date create another account with my same username.
  • Peter__
  • Community Legend
  • 1791 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Other
  • 1791 Views
  • 2 replies
  • 0 likes

not had a single reply from a support issue in 14 days. Spotify Case # 00148393

I am yet to receive a reply for the above support issue. I bought 100 credits on 26th June whilst using a premium subscription through virgin media. My subscription ended and I then subscribed to Spotify unlimited but then spotted that some of my cre...

  • Newbie
  • I am yet to receive a reply for the above support issue. I bought 100 credits on 26th June whilst using a premium subscription through virgin media. My subscription ended and I then subscribed t...
  • Peter__
  • Community Legend
  • 382 Views
  • 4 replies
  • 0 likes
  • 382 Views
  • 4 replies
  • 0 likes