Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
89445 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
761360 Views
18 replies
29 likes
Today my Spotify account stopped working apparently, after about 3 Months with no issues. I Purchased 1 Year of spotify premium back in December 2013. So I'm worried that my account is lost now? - I don't understand why it says my user details are in...
Today my Spotify account stopped working apparently, after about 3 Months with no issues. I Purchased 1 Year of spotify premium back in December 2013. So I'm worried that my account is lost now? - ...
Spotify Legend
349 Views
2 replies
0 likes
Spotify, Please sort this out. We are in 2014 and the least you can do is enable this for the paying members. Thank you.
Spotify, Please sort this out. We are in 2014 and the least you can do is enable this for the paying members. Thank you.
Casual Listener
253 Views
2 replies
0 likes
Hi,I've been billed two times for spotify premium. How do I go about getting a refund for one of them? Thanks
Hi, I've been billed two times for spotify premium. How do I go about getting a refund for one of them? Thanks
Community Legend
243 Views
1 replies
0 likes
Hola, he vinculado mi cuenta Spotify con Facebook pero en la aplicación no me aparece ninguna foto de perfil ni se ha cambiado el nombre de usuario por el de Facebook. A que se debe?Gracias.
Hola, he vinculado mi cuenta Spotify con Facebook pero en la aplicación no me aparece ninguna foto de perfil ni se ha cambiado el nombre de usuario por el de Facebook. A que se debe? Gracias.
252 Views
0 replies
0 likes
Hola, soy usuario premium, pero cuando me conecto a Spotify sólo me deja hacerlo mediante cuenta de facebook. Pero entrando por facebook me sale Spotify free!!! Quisiera saber si se puede acceder a Spotify sin identificarse por facebook (lo intento y...
Hola, soy usuario premium, pero cuando me conecto a Spotify sólo me deja hacerlo mediante cuenta de facebook. Pero entrando por facebook me sale Spotify free!!! Quisiera saber s...
Spotify Legend
1014 Views
1 replies
0 likes
Hello, If i have premium account why i´m listening an advertisement about enrique iglesias new song? Why? I pay premium account exactly for not listen Enrique.
Hello, If i have premium account why i´m listening an advertisement about enrique iglesias new song? Why? I pay premium account exactly for not listen Enrique.
Community Legend
209 Views
1 replies
0 likes
Hello,My Spotify deets are Swedish but im currently living in France. I went on holiday to Asia and now im back in France but cant log into Spotify. Ive tried everything to be able to log back in but nothing - NOTHING - works. It tells me "log in fai...
Hello, My Spotify deets are Swedish but im currently living in France. I went on holiday to Asia and now im back in France but cant log into Spotify. Ive tried everything to be able to log back in...
Community Legend
769 Views
8 replies
0 likes
Bunos Dias. Quisiera saber aproximado cuanto Mb se gasta por escuchar vuestra musica en 13min. Estoy reclamando un consumo excesibo por parte de la compañia de telefono y quisiera saber ese dato porque solo estaba escuchando musica de Spotify de mi l...
Bunos Dias. Quisiera saber aproximado cuanto Mb se gasta por escuchar vuestra musica en 13min. Estoy reclamando un consumo excesibo por parte de la compañia de telefono y quisiera saber ese dato ...
Community Legend
355 Views
1 replies
0 likes
H all. I want to shut down my FACEBOOK account, but then i cant login to Spotify Premium. What to do ? Thanx in advance - Engel
H all. I want to shut down my FACEBOOK account, but then i cant login to Spotify Premium. What to do ? Thanx in advance - Engel
Casual Listener
346 Views
2 replies
0 likes
Just signed up at spotify as i could use it on more than one device in comparison to Rhapsody, but i have it on my wifes phone and my phone, shouldn't we beable to listen to at the same time? As When i'm at on the desktop listening, somtimes it stops...
Just signed up at spotify as i could use it on more than one device in comparison to Rhapsody, but i have it on my wifes phone and my phone, shouldn't we beable to listen to at the same time? As When...
Casual Listener
442 Views
2 replies
0 likes
Basically tried to renew my premium as I usually buy a month at a time but when I did it asked for my facebook password which I put in. It then immediately threw me back to the same page with no confirmation of what had just happened or asking as to ...
Basically tried to renew my premium as I usually buy a month at a time but when I did it asked for my facebook password which I put in. It then immediately threw me back to the same page with no conf...
Casual Listener
693 Views
3 replies
0 likes
Hello, I have recently sent a request for my email to be changed on my account as I used the wrong one and need to change my password as I can't remember it. I specified in the request that I wanted them to send the reply to the one I want to change ...
Hello, I have recently sent a request for my email to be changed on my account as I used the wrong one and need to change my password as I can't remember it. I specified in the request that I wanted ...
Casual Listener
362 Views
5 replies
0 likes
I've had Spotify Premium for several months now, but today it completely dropped me and claims that I'm now a Spotify Free user, despite Premium functioning perfectly well last night. What is happening? Will I have to sign up for Premium again? Is th...
I've had Spotify Premium for several months now, but today it completely dropped me and claims that I'm now a Spotify Free user, despite Premium functioning perfectly well last night. What is happeni...
Regular
574 Views
4 replies
0 likes
Hello I just bought an 3 month premium gift card and when I tried to scrape of the protection of the PIN code I managed to scrape of much of the PIN code itself. Its kind of annoying, ive tried to see what the PIN says its impossible. is it possible ...
Hello I just bought an 3 month premium gift card and when I tried to scrape of the protection of the PIN code I managed to scrape of much of the PIN code itself. Its k...
Community Legend
1518 Views
1 replies
0 likes
This guide will tell us all everything it really works i think spotify should stop this http://www.mediafire.com/download/a5q7mlbs6f1vl68/Spotify+Premium+Method+%23Noob+friendly.pdf
This guide will tell us all everything it really works i think spotify should stop this http://www.mediafire.com/download/a5q7mlbs6f1vl68/Spotify+Premium+Method+%23Noob+friendly.pdf
Casual Listener
4959 Views
2 replies
0 likes
I just moved to Canada and realized that Spotify is not yet part of the Spotify family. I want to purchase the Premium package, but am not sure if I will be able to access my music (since the IP address and my 'home' country, the U.S., won't match). ...
I just moved to Canada and realized that Spotify is not yet part of the Spotify family. I want to purchase the Premium package, but am not sure if I will be able to access my music (since the I...
Community Legend
392 Views
1 replies
0 likes
hvordan slette spotify kontoen min???
hvordan slette spotify kontoen min???
Community Legend
3921 Views
1 replies
0 likes
Hello - I would like to Deactivate my Facebook account, and I understand this is a tricky issue given Spotify's FB integration. I have seen instructions for creating a new account and messaging Spotify Help with account details to get songs/account d...
Hello - I would like to Deactivate my Facebook account, and I understand this is a tricky issue given Spotify's FB integration. I have seen instructions for creating a new accou...
Community Legend
194 Views
1 replies
0 likes
Dear Spotify-Team, I dont know where else to post this message, so I will do it in this section. I found an artist whose albums are mixed up with other artists. Please check for artist Frost This are the official releases: 2010: The Philadelphia Expe...
Dear Spotify-Team, I dont know where else to post this message, so I will do it in this section. I found an artist whose albums are mixed up with other artists. Pleas...
Casual Listener
362 Views
2 replies
0 likes
I have been charged twice when I had to renew my subscription after my payment card outdated. I first updated my credit card information but still did not get premium access. After waiting for days I really wanted my playlists back and I tried signin...
I have been charged twice when I had to renew my subscription after my payment card outdated. I first updated my credit card information but still did not get premium access. After waiting for days I...
Community Legend
531 Views
1 replies
0 likes
