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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 334508 Views
  • 890 replies
  • 105 likes
  • Account
  • 334508 Views
  • 890 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147628 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147628 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 85972 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 85972 Views
  • 68 replies
  • 9 likes

Lost premium, subscribers, playlists ++

I recently changed my password on facebook, and the next time i used spotify all of my stuff was gone. Subscribers, playlists, premium and everything! What do i do? I have tried to both log with facebook and spotify account!

  • Visitor
  • I recently changed my password on facebook, and the next time i used spotify all of my stuff was gone. Subscribers, playlists, premium and everything!  What do i do? I have tried to both log...
  • Peter__
  • Community Legend
  • 393 Views
  • 5 replies
  • 0 likes
  • 393 Views
  • 5 replies
  • 0 likes

Why???

Why can I not talk to a human representative???

  • Casual Listener
  • Why can I not talk to a human representative???
  • Sam
  • Spotify
  • 130 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 130 Views
  • 2 replies
  • 0 likes

10 hours limit per month counter

Is there somewhere a hours counter?

  • Visitor
  • Is there somewhere a hours counter?
  • Peter__
  • Community Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • Free
  • 180 Views
  • 1 replies
  • 0 likes

Restore Playlist Button Broken

Hey. My restore button isnt working. It doesnt do anything when i try to restore a couple of playlists. Managed to do it in the past but now its not working. Sometimes get the message 'Bad Gateway' when trying to reach the Restore page.

  • Casual Listener
  • Hey.   My restore button isnt working. It doesnt do anything when i try to restore a couple of playlists. Managed to do it in the past but now its not working.   Sometimes get the m...
  • Peter__
  • Community Legend
  • 376 Views
  • 7 replies
  • 0 likes
  • Account
  • 376 Views
  • 7 replies
  • 0 likes

I need help please help

People are on my account please sign them out -Carlos

  • Casual Listener
  • People are on my account please sign them out -Carlos
  • Peter__
  • Community Legend
  • 159 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 159 Views
  • 1 replies
  • 0 likes

Solved!! Want to order premium for friend in Japan

Hello, I have a premium account and want to give 1 year of premium to a friend in Japan, is this possible? I have been reading and haven't found an answer. My account and card are both registered to the UK. Thanks!

  • Casual Listener
  • Hello,   I have a premium account and want to give 1 year of premium to a friend in Japan, is this possible? I have been reading and haven't found an answer. My account and card are both reg...
  • Adam
  • Roadie
  • 408 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 408 Views
  • 3 replies
  • 0 likes

You canceled my account because you misunderstood my problem with the 60 day free trial

I just signed up for Unlimited on 11-30-2013 (a few days ago). (I have never purchased Premium.) Today I received an offer for a 60 day free trial of Premium, and I tried to use it. However, it would not work on my account, so I contacted customer su...

  • Casual Listener
  • I just signed up for Unlimited on 11-30-2013 (a few days ago).   (I have never purchased Premium.)   Today I received an offer for a 60 day free trial of Premium, and I tried to use...
  • Adam
  • Roadie
  • 239 Views
  • 4 replies
  • 0 likes
  • 239 Views
  • 4 replies
  • 0 likes

Spotify unlimited not working

Hi, I upgraded to unlimited about an hour ago, but spotify has not recognised this and just says I have used up my 10 hour song limit. I have still been charged and my account says I'm an unlimited user but I don't have any music available to me. Hel...

  • Casual Listener
  • Hi, I upgraded to unlimited about an hour ago, but spotify has not recognised this and just says I have used up my 10 hour song limit. I have still been charged and my account says I'm an unlimited...
  • Adam
  • Roadie
  • 398 Views
  • 8 replies
  • 0 likes
  • Account
    Subscription
    Unlimited
  • 398 Views
  • 8 replies
  • 0 likes

Why do i keep getting charged for this?

I cancelled my spotify before my free trial was up, but I still was charged for it and I still am being charged for it! I do not listen to this and I dont get on it either. I do not want this spotify! I cancelled before my free trial was up and I wan...

  • Casual Listener
  • I cancelled my spotify before my free trial was up, but I still was charged for it and I still am being charged for it! I do not listen to this and I dont get on it either. I do not want this spotify...
  • Adam
  • Roadie
  • 263 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 263 Views
  • 1 replies
  • 0 likes

Paid spotify premium but only had it for 2 days?

Im in desperate need for help! I have been automatically charged for 2 months and after the last payment which was 29/11, I decided I didn't want to be automatically charged so that I could decide myself which exactly when I want to pay. So I turned ...

  • Newbie
  • Im in desperate need for help!   I have been automatically charged for 2 months and after the last payment which was 29/11, I decided I didn't want to be automatically charged so that I coul...
  • Adam
  • Roadie
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Premium Subscription questions

I have subscribed to premium and am deligthed such that I will continue after the free period. In the blurb for premium it says I can download music for offline listening and I can have spotify on all my devices. That's fine but a couple of questions...

  • Regular
  • I have subscribed to premium and am deligthed such that I will continue after the free period. In the blurb for premium it says I can download music for offline listening and I can have spotify on ...
  • Adam
  • Roadie
  • 176 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 176 Views
  • 1 replies
  • 0 likes

Want to delete my fb but my spotify is connected

My fb and spotlfy are connected but I want to delete my fb, how do I go from fb to user id??

  • Newbie
  • My fb and spotlfy are connected but I want to delete my fb, how do I go from fb to user id??
  • Adam
  • Roadie
  • 241 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 241 Views
  • 1 replies
  • 0 likes

Solved!! Unlimited to premuim

I am outraged!! I just bought a $10 spotify grift card. It told me I could only redeem it at spotify/redeem, and so I did. But I only had the option to select unlimited but I wanted premuim. Note I was on my phone. It told me I could switch to premui...

  • Casual Listener
  • I am outraged!! I just bought a $10 spotify grift card. It told me I could only redeem it at spotify/redeem, and so I did. But I only had the option to select unlimited but I wanted premuim. Note I w...
  • Peter__
  • Community Legend
  • 2419 Views
  • 9 replies
  • 0 likes
  • Help
    Premium
    support
    Unlimited
  • 2419 Views
  • 9 replies
  • 0 likes

Premium Subscription but not getting premium service

I just signed up for the Premium service but I still get ads. I see an Upgrade button in the player but when I click it, I'm only given the option to sign up for the FREE 30 day trial...which has ads! Grrrr. Is there any way around this? Do they forc...

  • Casual Listener
  • I just signed up for the Premium service but I still get ads. I see an Upgrade button in the player but when I click it, I'm only given the option to sign up for the FREE 30 day trial...which has ads...
  • Peter__
  • Community Legend
  • 310 Views
  • 3 replies
  • 0 likes
  • Premium
  • 310 Views
  • 3 replies
  • 0 likes

It keeps saying wrong password when I want to pay for another month of Premium...

Since I could obviously log on to Spotify (or else I wouldn't be able to write here in the first place) I got the right password. I've been trying several times to pay for another month of Premium, but it just won't take my password. But when I log o...

  • Regular
  • Since I could obviously log on to Spotify (or else I wouldn't be able to write here in the first place) I got the right password. I've been trying several times to pay for another month of Premium, b...
  • Peter__
  • Community Legend
  • 1483 Views
  • 6 replies
  • 0 likes
  • 1483 Views
  • 6 replies
  • 0 likes

Why do I need a monthly subscription to listen to music offline ?

Hi there Spotify Customer Care Agent, I installed the spotify app on google play and was given a 48 hour free trial. I downloaded some music and now I am told that I must have a Premium subscription in order to stream it on my tablet. As it is alread...

  • Newbie
  • Hi there Spotify Customer Care Agent,  I installed the spotify app on google play and was given a 48 hour free trial. I downloaded some music and now I am told that I must have a Premium subsc...
  • Peter__
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

What happened with Unlimited?

I used the 10 hours music per month and bought the unlimited, but it still says that i used all my 10 hours even though i just bought the unlimited version. Can anyone help me? Please

  • Newbie
  • I used the 10 hours music per month and bought the unlimited, but it still says that i used all my 10 hours even though i just bought the unlimited version.   Can anyone help me? Please
  • Peter__
  • Community Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Solved!! Free premium trial?? Mines not working

I got an email for the free trial for a month if i return to spotify, Ive had it 2 days and now its kicked me off saying its gone past the 48 hours, its not let me save any of my playlist which I had saved on there, I've logged off and back in again ...

  • Casual Listener
  • I got an email for the free trial for a month if i return to spotify, Ive had it 2 days and now its kicked me off saying its gone past the 48 hours, its not let me save any of my playlist which I had...
  • YollYoll
  • Casual Listener
  • 209 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 209 Views
  • 2 replies
  • 0 likes

SONG LIMITATION AT SPOTIFY UNLIMITED?

Hello, I hope you can help me. Today I've been listening too much to an album. Now I want to hear it again but I can't. It takes me automatically to another album, the next album. But I don't want to listen that, I want to hear the old one. Is there ...

  • Casual Listener
  • Hello,   I hope you can help me. Today I've been listening too much to an album. Now I want to hear it again but I can't. It takes me automatically to another album, the next album. But I do...
  • Peter__
  • Community Legend
  • 204 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Subscription
    Unlimited
  • 204 Views
  • 3 replies
  • 0 likes

60 day trial

I'm a spotify free user. I was given a free 60 day trial promotion email. I signed up for it (going through the credit card step as well - even though listed as free - so I could be charged after 60 days if I don't cancel). However, premium is not ac...

  • Newbie
  • I'm a spotify free user. I was given a free 60 day trial promotion email. I signed up for it (going through the credit card step as well - even though listed as free - so I could be charged after 60 ...
  • user-removed
  • Not applicable
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes