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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
When trying to upgrade to premium my spotify password is not accepted. I go to spotify.com and log in using my user name and password Then I click on "Upgrade" in the top menu bar Then I select Premium by clicking on "Get Premium" I enter my Spotify ...
Mir ist kürzzlich aufgefallen, dass ich vor gewisser Zeit ständig meine Facebookfreunde ausgeblendet habe. Jetzt würde ich gerne mal die Playlisten von meinen Freuinden hören. Wie kann ich meine Freunde wieder "einblenden"?
Hi,I've just logged in on Spotify in my computer, and all my information has disappeared (playlists, friends, etc.)I've already done the procedure that you explain here, by disconnecting from Facebook. I've logged out and logged in several times but ...
Hello Spotify ive tried to get in contact with you for a few days, i tried to send you an mail to your danish department in copenhagen, but that mail you have informed on your website doesnt even exits... My account has been hacked! when i play songs...
I am a Spotify prmium member and have logged in on my iPhone using my account details. The message at the bottom of the Spotify screen just says 'connecting....' The WiFi is working as my phone is connected to the network. Any ideas? Thanks, Oli
My wife and I have been premium subscribers for over a year but recently my wife has been charged a sales tax but I have not. We both live in the same house so I don't understand the difference. Can someone help explain why she is getting charged tax...
Hi, my subscription to spotify has been updated, however the student discount has not been applied and I have been charged the premium rate. Please can you let me know how I can apply my NUS code to get a discount, and will I be able to get a refund ...
Could someone reset my devices please as my bro in law seems to be using my play lists at the same time I am instructing a spin class
Until a few days ago my Spotify profile has been viewed properly with Robaer and a photo. Now my user name appears br 1138331383 and there exists no longer a photo. Can you please change back? Best regards Robaer
I mistakenly paid my months subscription to an OLD spotify account. Is there a way to merge my new/old accounts, or transfer the subscription? Cheers!
I created a free account with facebook. I would prefer to create a username so my full name doesnt show if I open spotify while streaming or making a video. I doubt that i'd have it open but just in case... besides I would rather have a username inst...
Dear spotify community I had an account(with facebook login), where all my data and followers was located. I accidentally linked my facebook to my old premium account, which is without a facebook login. Now I unlinked the facebook from my premium acc...
Hey, I mailed the support my ticket regarding the 3-for-1 offer on the 24th of December and I still haven't recieved any answers... Are you kidding me? How long does it take for you to answer? My ticket number is #01131582 Please answer.
Hey sorry if this has been asked before. So I got a few Spotify gift cards for Christmas and I put both of them in ($30 each) and when I go to my subscriptions page it says that I only have Spotify Premium for the next three months when it should be ...
Hi !I've had Spotify Premium in maybe 6 months or more now..and today when i logged in i suddenly just have Spotify free..The payment have been avtive in 6 months or more now, and suddenly it has changed back to Spotify Free, what s this???
Hi, I paid for 6 months on 24 Dec as a X'mas present, but my partner hasn't recieved anything by email. The payment has gone thorugh against my credit card, so what do I do and who can I talk to? Is this the spotify customer service interface? If I d...
My payment method in paypal became invalid, and spotidy notified me as such. I decided to cancel the subscription so I could change how I payed and managed my online finances. I cancelled the subscription yesterday. Today I see I was charged by paypa...
I have two Spotify account: A) the one I have created (with playlists, history, followed artists and so one) B) the one some friends of mine followed (I cannot recall creating it, but I might be wrong). I connected A) with Facebook, but now I cannot ...
Sorry to bother you guys. I have been trying to find a topic that would match what I need but no success. What I need is to change my Premium subscription (Facebook) to a free account I opened long time ago. Reason is I don't use Facebook but I thoug...
I want to move my payment of Spotify Premium from the 27th to the 1st of next month, so that I pay to Spotify the 1st day of every month. How can I do that? I can't see any options on the subscription page allowing to change that. All help appreciate...