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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
553868 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131192 Views
74 replies
12 likes
My account is being used my someone on a computer I am not using. Is there a way to log out of all devices so I can reset my password and use my account on my computer again?
My account is being used my someone on a computer I am not using. Is there a way to log out of all devices so I can reset my password and use my account on my computer again?
Roadie
250 Views
1 replies
0 likes
Hi! I have been a Spotify Premium user for a long time now. Never had problems.. Today Spotify asked to log in again, which I do with my Facebook account, and so I did. After doing this, all my playlists disapeared as well as my Premium account. Furt...
Hi! I have been a Spotify Premium user for a long time now. Never had problems.. Today Spotify asked to log in again, which I do with my Facebook account, and so I did. After ...
Not applicable
347 Views
6 replies
0 likes
Hi folks,So, I've bought $10 gift card but all I've wanted to use it for was the $5.00/month Unlimited service since I don't use my phone very often for music. Last month, I used the card to purchase a month of unlimited. Now I'm trying to use the sa...
Hi folks, So, I've bought $10 gift card but all I've wanted to use it for was the $5.00/month Unlimited service since I don't use my phone very often for music. Last month, I used the card t...
Regular
268 Views
3 replies
0 likes
under our account pages it says we are only using spotify free and there is no next scheduled pay/due date... therefore confirming that we no longer have any premium features..and yet i just got billed and charged again for this month. i loved spotif...
under our account pages it says we are only using spotify free and there is no next scheduled pay/due date... therefore confirming that we no longer have any premium features..and yet i just got bill...
Community Legend
228 Views
2 replies
0 likes
So spotify keeps telling me that it cant withdraw Funds, yea well i dont have any cash now and i paid Premium 3 Mars, now its 13 Mars and i gotta pay again?? Why would i have to pay 10£ every week? :S Whats up with that? Thanks for help.
So spotify keeps telling me that it cant withdraw Funds, yea well i dont have any cash now and i paid Premium 3 Mars, now its 13 Mars and i gotta pay again?? Why would i have to pay 10£ every w...
Community Legend
278 Views
2 replies
0 likes
I have 6 months of subscription for premium from a Spotify partner, Sonera. From their website it shows that my account is still connected. But at Spotify it says that I don not have a premium subscription. I was connected for a few days. Only thing ...
I have 6 months of subscription for premium from a Spotify partner, Sonera. From their website it shows that my account is still connected. But at Spotify it says that I don not have a premium subscr...
Community Legend
243 Views
1 replies
0 likes
I cancelled my subscription, yet I have been charged 2 months in a row now. My subscription status is showing that I am using the "Free" Spotify account. I tried to use the contact form to see if somebody can help me personally, but I am unable to co...
I cancelled my subscription, yet I have been charged 2 months in a row now. My subscription status is showing that I am using the "Free" Spotify account. I tried to use the contact form to see if som...
Casual Listener
265 Views
2 replies
1 likes
I cancelled my subscription in February and was still charged for the month of March, causing an overdraft fee on my bank account. This is the THIRD time this has happened, causing me over $70 in overdraft fees. If something is not done about this, I...
I cancelled my subscription in February and was still charged for the month of March, causing an overdraft fee on my bank account. This is the THIRD time this has happened, causing me over $70 in ove...
Spotify Legend
243 Views
1 replies
0 likes
If I cancel my Spotify subscription to take up the Telecom offer of SP, will I lose my Playlists? Or will they reappear when I sign up with Telecom?
If I cancel my Spotify subscription to take up the Telecom offer of SP, will I lose my Playlists? Or will they reappear when I sign up with Telecom?
Roadie
234 Views
1 replies
0 likes
Hello all, I'm posting here on this forum in hope somebody from Spotify will see this message; unfortunately I cannot find any way to contact them directly. I have purchased a Spotify prepaid card and I would like to upgrade my account to Premium. My...
Hello all, I'm posting here on this forum in hope somebody from Spotify will see this message; unfortunately I cannot find any way to contact them directly. I have purchased a S...
Casual Listener
508 Views
2 replies
0 likes
I was curious if it was possible to completely reset your account, as in, delete my playlists, delete my radio stations, delete my likes/dislikes from the radio, etc. I basically want to start from scratch but still keep my account linked to Facebook...
I was curious if it was possible to completely reset your account, as in, delete my playlists, delete my radio stations, delete my likes/dislikes from the radio, etc. I basically want to start from s...
Roadie
1500 Views
1 replies
0 likes
I am trying to recover my password. I forgot my password and can't find on the website where to reset it. The FAQ link leads to a page to update your password that requires you input both your new password and your old password.HELP
I am trying to recover my password. I forgot my password and can't find on the website where to reset it. The FAQ link leads to a page to update your password that requires you input both your new pa...
Community Legend
401 Views
1 replies
0 likes
I have recently bought a premium subscription and it works fine on my computer and it says that I have a premium account on spotify.com. And when I log in to my iPhone with the same account, it says that I dont have premium and cant use it on mobile....
I have recently bought a premium subscription and it works fine on my computer and it says that I have a premium account on spotify.com. And when I log in to my iPhone with the same account, it say...
Community Legend
727 Views
5 replies
0 likes
Suddenly all My playlists does not show under the bar Playlists, but only under My personal profile. Moreover, they does not play. But I can still play other songs. Have tried to reinstall to no avail. What to to?
Suddenly all My playlists does not show under the bar Playlists, but only under My personal profile. Moreover, they does not play. But I can still play other songs. Have tried to reinstall to no avai...
Community Legend
379 Views
3 replies
0 likes
I have looked, but not found the corresponding problem here, I need help:I have once opened a spotify account with my facebook login, but now that I have been paying for spotify for a while, I would really like to enter spotify with a proper account ...
I have looked, but not found the corresponding problem here, I need help: I have once opened a spotify account with my facebook login, but now that I have been paying for spotify for a while, I wo...
Casual Listener
618 Views
3 replies
0 likes
I have read many forums online regarding being able to rearrange the Track order within Playlists on Spotify and no solutions have worked. Why can I simply not click a song and drag it to the location I want it to be. I have read the errors of clicki...
I have read many forums online regarding being able to rearrange the Track order within Playlists on Spotify and no solutions have worked. Why can I simply not click a song and drag ...
Community Legend
416 Views
1 replies
0 likes
I really thought I would be able to find this information easily somewhere on the Spofity website, but no matter where I go it's just "GIVE US UR MONEY!!!!" Look, all I want is some information about Premium. And here are my questions: 1) Does it get...
I really thought I would be able to find this information easily somewhere on the Spofity website, but no matter where I go it's just "GIVE US UR MONEY!!!!" Look, all I want is some inform...
Community Legend
601 Views
4 replies
0 likes
Spotify team, I am abroad in Canada but have been paying as a subscriber in the UK where I am a permanent resident. After changing smart phone it took an hour to download spotify as google play did not list it in Canada. Had to do a manual install No...
Spotify team, I am abroad in Canada but have been paying as a subscriber in the UK where I am a permanent resident. After changing smart phone it took an hour to download spotif...
Roadie
831 Views
8 replies
0 likes
When I redeemed my gift card I accidentally subscribed to unlimited while I meant to get premium. I didn't even know there was unlimited and don't want it. Now It won't let me switch even though it claims it was hell
When I redeemed my gift card I accidentally subscribed to unlimited while I meant to get premium. I didn't even know there was unlimited and don't want it. Now It won't let me switch even though it c...
Community Legend
239 Views
1 replies
0 likes
I have updated my credit card. now I can't open Spotify
I have updated my credit card. now I can't open Spotify
Spotify
403 Views
2 replies
0 likes
