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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4042 Views
  • 0 replies
  • 9 likes
  • Security
  • 4042 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462158 Views
  • 974 replies
  • 110 likes
  • Account
  • 462158 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204516 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204516 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112514 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112514 Views
  • 72 replies
  • 12 likes

Resubscribing

If I cancel my subscription and then re subscribe later on, will my playlists still be there? Or do I have to start over?

  • Newbie
  • If I cancel my subscription and then re subscribe later on, will my playlists still be there? Or do I have to start over?
  • Peter__
  • Community Legend
  • 294 Views
  • 1 replies
  • 1 likes
  • Subscription
  • 294 Views
  • 1 replies
  • 1 likes

unable to connect to facebook

i've read the other threads. I have manually connected on my Spotify app on my Mac (file > connect to facebook > enter facebook info) I have also tried to do it online, by clicking on the "manually connect to facebook" hyper link > which takes me to ...

  • Newbie
  • i've read the other threads.   I have manually connected on my Spotify app on my Mac (file > connect to facebook > enter facebook info) I have also tried to do it online, by clicking...
  • Liam
  • Community Legend
  • 573 Views
  • 1 replies
  • 0 likes
  • 573 Views
  • 1 replies
  • 0 likes

Downgrade from Premium

Last night I logged into my account on someone else's computer but logged out afterwards. This morning I went to play my playlists and ALL of them were gone. My account has somehow been downgraded and I have lost everything. Spotify is telling me tha...

  • Newbie
  • Last night I logged into my account on someone else's computer but logged out afterwards. This morning I went to play my playlists and ALL of them were gone. My account has somehow been downgraded an...
  • Liam
  • Community Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • Premium
  • 184 Views
  • 1 replies
  • 0 likes

Gift Card Woes

I bought my husband a three-month subscription and created an account for him. When we redeemed the code, however, it still had his account as a free three-day trial. Now the trial has ended, he has lost his music, and the website says that the code ...

  • Newbie
  • I bought my husband a three-month subscription and created an account for him. When we redeemed the code, however, it still had his account as a free three-day trial. Now the trial has ended, he has ...
  • Peter__
  • Community Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • Premium
  • 161 Views
  • 1 replies
  • 0 likes

Solved!! Not being charged

I was supposed to be charged on the 17th. I have money in my account dedicated exclusively to Spotify but today I checked my account and the money is still there? I just don't want my account to be suspended due to lack of payment when I actually hav...

  • Roadie
  • I was supposed to be charged on the 17th.    I have money in my account dedicated exclusively to Spotify but today I checked my account and the money is still there? I just don't want m...
  • Progboy
  • Roadie
  • 7442 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 7442 Views
  • 4 replies
  • 0 likes

cannot connect to facebook

My spotify account seems to be connected to my facebook account because I can see what my facebook friends are doing, but it is not connected to my profile because it does not display my facebook name or photo - only my spotify login. How can I get s...

  • Casual Listener
  • My spotify account seems to be connected to my facebook account because I can see what my facebook friends are doing, but it is not connected to my profile because it does not display my facebook nam...
  • Liam
  • Community Legend
  • 423 Views
  • 5 replies
  • 0 likes
  • 423 Views
  • 5 replies
  • 0 likes

Facebook friend follower suggestions?

Is there a way to undo x-ing out a suggestion to follow a Facebook friend on Spotify? I've been x-ing them out, not knowing that there's no way to go back and look at a full list of friends who use Spotify. Is that possible?

  • Regular
  • Is there a way to undo x-ing out a suggestion to follow a Facebook friend on Spotify? I've been x-ing them out, not knowing that there's no way to go back and look at a full list of friends who use S...
  • Peter__
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • Other
  • 250 Views
  • 1 replies
  • 0 likes

Sadly, ending my subscription soon

Hello, all. In the coming weeks, I will have no money, and by that I mean zero dollars -- trust me, Spotify is one of those things I absolutely would not cut if I didn't have to. I've already paid for Spotify this month. Will I continue to have Spoti...

  • Newbie
  •   Hello, all.    In the coming weeks, I will have no money, and by that I mean zero dollars -- trust me, Spotify is one of those things I absolutely would not cut if I didn't hav...
  • Peter__
  • Community Legend
  • 284 Views
  • 2 replies
  • 0 likes
  • 284 Views
  • 2 replies
  • 0 likes

Facebook Login

Hello, I want to use Spotify without Facebook, but I don't find a possibility to change that. Since I disabled Platform on Facebook, I can not login into Spotify on different devices. Is it somehow possible to change it so, that I don't need longer F...

  • Regular
  • Hello, I want to use Spotify without Facebook, but I don't find a possibility to change that. Since  I disabled Platform on Facebook, I can not login into Spotify on different devices. ...
  • Peter__
  • Community Legend
  • 740 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 740 Views
  • 2 replies
  • 0 likes

PLEASE HELP. No solutions have worked for me so far.

Help. I've read virtually every post pertaining to lost playlists and nothing seems to be addressing the problem I am facing. I've used the contact form as well, but only received what seems like an auto generated reply. Can anyone help me with this?

...

  • Casual Listener
  • Help. I've read virtually every post pertaining to lost playlists and nothing seems to be addressing the problem I am facing. I've used the contact form as well, but only received what seems like an ...
  • plonkerz
  • Casual Listener
  • 222 Views
  • 2 replies
  • 0 likes
  • Account
  • 222 Views
  • 2 replies
  • 0 likes

MANY Songs From MANY Artists are Greyed Out.

So for some reason, many songs from a lot of my favorite artists are just greyed out. When I click on them, it says: "This track is currently not available in the United States." However, the tracks were available yesterday. What's going on??

  • Newbie
  • So for some reason, many songs from a lot of my favorite artists are just greyed out. When I click on them, it says:   "This track is currently not available in the United States."   ...
  • pnc
  • Community Legend
  • 784 Views
  • 6 replies
  • 1 likes
  • 784 Views
  • 6 replies
  • 1 likes

Facebook name and profile picture doesn't show up

I made a spotify account earlier this year and had'nt used it since. I decided to get back on and be more active on it. So, i decided to connect it to Facebook so I could follow my friends. The problem is that I'm connected to facebook but, in the ri...

  • Casual Listener
  • I made a spotify account earlier this year and had'nt used it since. I decided to get back on and be more active on it. So, i decided to connect it to Facebook so I could follow my friends. The probl...
  • thatgeorgeguy
  • Casual Listener
  • 1317 Views
  • 2 replies
  • 0 likes
  • 1317 Views
  • 2 replies
  • 0 likes

Lost playlists with facebook

I was using Spotify for facebook. I logged out and then the next day I couldn't log back in. I made a new account, and it works, but I lost all my playlists and linking my facebook again did nothing. How do I get them back?

  • Newbie
  • I was using Spotify for facebook. I logged out and then the next day I couldn't log back in. I made a new account, and it works, but I lost all my playlists and linking my facebook again did nothing....
  • Christoffer
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Solved!! I am a premium customer, but all of a sudden it's telling me I'm not. My songs won't play offline.

My songs won't play offline now, and it says upgrade to premium to play offline. But I've been a premium customer for several months now. What do I do?

  • Casual Listener
  • My songs won't play offline now, and it says upgrade to premium to play offline. But I've been a premium customer for several months now. What do I do?
  • Christoffer
  • Community Legend
  • 547 Views
  • 5 replies
  • 0 likes
  • 547 Views
  • 5 replies
  • 0 likes

Solved!! Payment Issues

Having downgraded to Spotify Unlimited on 14th February, I was expecting on the 14th February to be charged £4.99. I was offered Spotify Unlimited as an alternative to Spotify Premium, as I was actually going to cancel my whole subscription on 14th F...

  • Casual Listener
  • Having downgraded to Spotify Unlimited on 14th February, I was expecting on the 14th February to be charged £4.99. I was offered Spotify Unlimited as an alternative to Spotify Premium, as I was actua...
  • thetechgu2
  • Casual Listener
  • 457 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
    Unlimited
  • 457 Views
  • 4 replies
  • 0 likes

Solved!! help!! payment method is from an other country but i live in the US

My payment method is from a bank outside of the US but I live in the US and obviously use spotify here. Is my spotify account going to be the one from the other country or does it not matter?

  • Visitor
  • My payment method is from a bank outside of the US but I live in the US and obviously use spotify here. Is my spotify account going to be the one from the other country or does it not matter?
  • user-removed
  • Not applicable
  • 3286 Views
  • 6 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 3286 Views
  • 6 replies
  • 0 likes

Will multiple device playback ever be an option.

Both me and my girlfriend use my account and we're constantly cutting each other off. This should be an option for premium customers.

  • Casual Listener
  • Both me and my girlfriend use my account and we're constantly cutting each other off. This should be an option for premium customers.
  • blake
  • Community Legend
  • 253 Views
  • 3 replies
  • 0 likes
  • 253 Views
  • 3 replies
  • 0 likes

Solved!! El cargo automático vía Paypal no se pudo realizar.

Hola, Soy usuario Premium. Pago vía Paypal y hoy Spotify me avisó que el pago no pudo pasar. Ya hablé con mi banco y con Paypal y quedó todo solucionado. ¿Cómo puedo pedir que intente Spotify cobrarme de nuevo para realizar mi pago del mes? Gracias.

  • Casual Listener
  • Hola,   Soy usuario Premium. Pago vía Paypal y hoy Spotify me avisó que el pago no pudo pasar. Ya hablé con mi banco y con Paypal y quedó todo solucionado.   ¿Cómo puedo pedir que ...
  • otsenresiul
  • Casual Listener
  • 541 Views
  • 2 replies
  • 0 likes
  • 541 Views
  • 2 replies
  • 0 likes

I was told from Play store review to post here

So I have 2 accounts apparently. Spotify please get in touch.

Kr,

Karl.

  • Casual Listener
  • So I have 2 accounts apparently. Spotify please get in touch. <br><br>Kr, <br><br>Karl.
  • Peter__
  • Community Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • Account
  • 200 Views
  • 1 replies
  • 0 likes