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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4525 Views
  • 1 replies
  • 9 likes
  • Security
  • 4525 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nolosabemos
  • Visitor
  • 464326 Views
  • 975 replies
  • 110 likes
  • Account
  • 464326 Views
  • 975 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205348 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205348 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113049 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113049 Views
  • 72 replies
  • 12 likes

Can a mod please kick all the devices?

So there are people using my Spotify account and its really pissing me off, could an admin/mod please kick all the mobile devices that are using my account right now? Thanks!

  • Newbie
  • So there are people using my Spotify account and its really pissing me off, could an admin/mod please kick all the mobile devices that are using my account right now? Thanks!
  • Peter__
  • Community Legend
  • 269 Views
  • 2 replies
  • 1 likes
  • 269 Views
  • 2 replies
  • 1 likes

I want to get premium

Help!! How do you get premium when you have just the plain spotify like the only thing I can get listen to is the radio portion. I want premiuim now!! But how??

  • Newbie
  • Help!! How do you get premium when you have just the plain spotify like the only thing I can get listen to is the radio portion. I want premiuim now!! But how??
  • Peter__
  • Community Legend
  • 192 Views
  • 2 replies
  • 0 likes
  • 192 Views
  • 2 replies
  • 0 likes

Cant play itunes tracks though spotify

just downloaded spotify and i cant play my itunes tracks on spotify, when i double click them the speaker symbol shows to the left hand side o fthe track but wont play

  • Casual Listener
  • just downloaded spotify and i cant play my itunes tracks on spotify, when i double click them the speaker symbol shows to the left hand side o fthe track but wont play
  • Peter__
  • Community Legend
  • 1153 Views
  • 6 replies
  • 0 likes
  • 1153 Views
  • 6 replies
  • 0 likes

e-cards are no longer available to USA customers

Hi, A suggestion... if the problem is the currency conversion so why Spotify simply does not offer e-cards in US$ at equivalent value in Euro?

  • Casual Listener
  • Hi, A suggestion... if the problem is the currency conversion so why Spotify simply does not offer e-cards in US$ at equivalent value in Euro?
  • Sam
  • Spotify
  • 359 Views
  • 2 replies
  • 0 likes
  • 359 Views
  • 2 replies
  • 0 likes

Solved!! why i can't buy e-card?

i'm trying to buy e-card and it saysSpotify Gift Cards are currently not available in your country.and i don't have another way to pay for spotify becuase my other payment method not working

  • Gig Goer
  • i'm trying to buy e-card and it says Spotify Gift Cards are currently not available in your country. and i don't have another way to pay for spotify becuase my other payment method not working
  • Sam
  • Spotify
  • 1349 Views
  • 14 replies
  • 0 likes
  • 1349 Views
  • 14 replies
  • 0 likes

Solved!! Upgrading to premium via Unidays

Been trying to upgrade to premium through my unidays account; I get redirected to spotify, select to redeem my discount, enter my password but then see the error message that 'This feature is currently unavailable. Please try again later.' Tried a fe...

  • Newbie
  • Been trying to upgrade to premium through my unidays account; I get redirected to spotify, select to redeem my discount, enter my password but then see the error message that 'This feature is current...
  • user-removed
  • Not applicable
  • 421 Views
  • 2 replies
  • 0 likes
  • 421 Views
  • 2 replies
  • 0 likes

Need help in canceling an account subscription

Ok well the situation is that earlier today I created an premium account and used a free 30 trial with it, Only problem is that I can't access it. Reason being because it's telling me I've entered the wrong password which I'm sure it isn't. So the so...

  • Casual Listener
  • Ok well the situation is that earlier today I created an premium account and used a free 30 trial with it, Only problem is that I can't access it.   Reason being because it's telling me I've...
  • corkymccorkell
  • Casual Listener
  • 299 Views
  • 3 replies
  • 0 likes
  • 299 Views
  • 3 replies
  • 0 likes

My premium account is hacked!

Hello! Can i please get my premium account back? Someone have hacked it.. Accname was raffma and mail was raffma@gmail.com greetings

  • Casual Listener
  • Hello!  Can i please get my premium account back? Someone have hacked it..    Accname was raffma and mail was raffma@gmail.com   greetings  
  • raffma
  • Casual Listener
  • 331 Views
  • 4 replies
  • 0 likes
  • 331 Views
  • 4 replies
  • 0 likes

Subscription payment error - Bad Gateway 502

Howdy folks, Can't subscribe unfortunately, enter payment details and click "confirm", returns this error: 502 Bad Gateway nginx

  • Casual Listener
  • Howdy folks,   Can't subscribe unfortunately, enter payment details and click "confirm", returns this error:   502 Bad Gateway nginx  
  • Peter__
  • Community Legend
  • 2631 Views
  • 3 replies
  • 2 likes
  • Premium
    Subscription
  • 2631 Views
  • 3 replies
  • 2 likes

Solved!! Every now and then I get "Spotify has been paused because your account is used somewhere else"

Hi there! Is it possible to have my account unliked from all devices, because I'm not sure if I've left it logged in somewhere else and it gets annoying when I have a constant battle with this message because I assume someone else with my account get...

  • Regular
  • Hi there!   Is it possible to have my account unliked from all devices, because I'm not sure if I've left it logged in somewhere else and it gets annoying when I have a constant battle with ...
  • Peter__
  • Community Legend
  • 682 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 682 Views
  • 3 replies
  • 0 likes

Country Setting

I'm now living abroad in Taiwan, and I'm tring to redeem a gift card. The system said "Country Mismatch". There is no way I can get refund of the gift card because I buy the card from an online shop. I also tried to change the country but the column ...

  • Regular
  • I'm now living abroad in Taiwan, and I'm tring to redeem a gift card. The system said "Country Mismatch".  There is no way I can get refund of the gift card because I buy the card from ...
  • verylovejay
  • Regular
  • 303 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 303 Views
  • 5 replies
  • 0 likes

spotify help!

I've sent 3 messages to support already and none have been replied to, I would like access to my account again which i've been somehow locked out of. If you could get back to me that would be really great thanks Chloe Sinclair @live.com

  • Regular
  • I've sent 3 messages to support already and none have been replied to, I would like access to my account again which i've been somehow locked out of. If you could get back to me that would be really ...
  • Sam
  • Spotify
  • 185 Views
  • 2 replies
  • 0 likes
  • 185 Views
  • 2 replies
  • 0 likes

Change the facebook account?

So i deleted my FB account a while ago and made a new one. On my last phone there where no problem to login without activating the FB account, but i bought a new phone yesterday and everytime i log in to spotify it activates my old FB account. So can...

  • Newbie
  • So i deleted my FB account a while ago and made a new one. On my last phone there where no problem to login without activating the FB account, but i bought a new phone yesterday and everytime i log i...
  • Sam
  • Spotify
  • 186 Views
  • 1 replies
  • 0 likes
  • Account
  • 186 Views
  • 1 replies
  • 0 likes

MY Spotify account

I was wondering if I am being charged per dowload. I have about 2000 songs, and I don't want to get a surprise bill for all these songs.. Also, these songs that I download, do they go to my computer? Will I be charged for them?? Will all these songs ...

  • Casual Listener
  • I was wondering if I am being charged per dowload. I have about 2000 songs, and I don't want to get a surprise bill for all these songs.. Also, these songs that I download, do they go to my computer?...
  • Sam
  • Spotify
  • 1855 Views
  • 9 replies
  • 0 likes
  • 1855 Views
  • 9 replies
  • 0 likes

Double payment issue

I bought one month of premium subscription one month ago and got charged twice, I read about it and I figured oh well maybe I got two months then. Anyhow I didn't so that's why I'm here asking for help!Kind Regards

  • Casual Listener
  • I bought one month of premium subscription one month ago and got charged twice, I read about it and I figured oh well maybe I got two months then. Anyhow I didn't 😛 so that's why I'm here asking for...
  • Sam
  • Spotify
  • 284 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 284 Views
  • 3 replies
  • 0 likes

Premium problems

I woke up this morning to find my Spotify premium not working... I was on my phone at the time so I logged out and logged back in first - no luck. I tried to download Premium again - card denied. I called my bank, they said there is nothing wrong wit...

  • Visitor
  • I woke up this morning to find my Spotify premium not working... I was on my phone at the time so I logged out and logged back in first - no luck. I tried to download Premium again - card denied. I c...
  • Sam
  • Spotify
  • 274 Views
  • 5 replies
  • 0 likes
  • 274 Views
  • 5 replies
  • 0 likes

signed up for spotify premium

So i signed up for premium about a week ago and now spotify comes out with a promotion for 60 days free if you sign up before december 2nd.. i have no idea how to contact them but i was hoping they would honor that and give me 60 days free since i li...

  • Casual Listener
  • So i signed up for premium about a week ago and now spotify comes out with a promotion for 60 days free if you sign up before december 2nd.. i have no idea how to contact them but i was hoping they w...
  • Sam
  • Spotify
  • 277 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 277 Views
  • 4 replies
  • 0 likes

Follow list is empty

Hello,my follow list is empty and the loading wheel keeps spinning.Even when i follow new bands.Greetings

  • Newbie
  • Hello, my follow list is empty and the loading wheel keeps spinning. Even when i follow new bands. Greetings
  • Joe
  • Community Legend
  • 505 Views
  • 3 replies
  • 0 likes
  • 505 Views
  • 3 replies
  • 0 likes

Email says 60 days, clickthrough says 30 days

Hi - just got email offering 60 days premium as per: When I clickthrough I get: and when I log in and try I get: Anyone tell me which it's going to be ? Presumably 60 days doesn't exist? It says the offer expires on 2nd Dec?

spot1.JPG spot2.JPG spot3.JPG
  • Regular
  • Hi - just got email offering 60 days premium as per:     When I clickthrough I get:     and when I log in and try I get:       An...
  • tightrope
  • Regular
  • 457 Views
  • 12 replies
  • 0 likes
  • Subscription
  • 457 Views
  • 12 replies
  • 0 likes

START DATE

I would like to know on which date I created my Spotify account, so that I know when my time limit will reset and I can plan my listening. Do I need to check somewhere in my account or could a staff person tell me?

  • Casual Listener
  • I would like to know on which date I created my Spotify account, so that I know when my time limit will reset and I can plan my listening. Do I need to check somewhere in my account or could a staff ...
  • Jamie
  • Spotify Legend
  • 268 Views
  • 3 replies
  • 0 likes
  • Free
  • 268 Views
  • 3 replies
  • 0 likes