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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • facemat
  • Newbie
  • 154239 Views
  • 174 replies
  • 12 likes
  • Account
    Free
  • 154239 Views
  • 174 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10515 Views
  • 3 replies
  • 9 likes
  • Security
  • 10515 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 505320 Views
  • 985 replies
  • 112 likes
  • Account
  • 505320 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124232 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124232 Views
  • 74 replies
  • 12 likes

Won't let me buy premium after changing country

I've just changed my country on my profile from France to Australia and now it will not let me upgrade to premium, saying that the purchase is not currently available. Help please...

  • Newbie
  • I've just changed my country on my profile from France to Australia and now it will not let me upgrade to premium, saying that the purchase is not currently available.   Help please...
  • Peter__
  • Community Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Wrong facebook, can't disconnect it.

Have been trying for weeks to fix this, using every tip on the community and in the ''Help''-section. Its the wrong facebook-account logged in on my spotify. I've tried logging out and in, I've re-installed it and restarted my computer. Nothing works...

  • Casual Listener
  • Have been trying for weeks to fix this, using every tip on the community and in the ''Help''-section. Its the wrong facebook-account logged in on my spotify. I've tried logging out and in, I've re-in...
  • Peter__
  • Community Legend
  • 458 Views
  • 5 replies
  • 0 likes
  • 458 Views
  • 5 replies
  • 0 likes

Redeeming new giftcard before current premium time end

Hi my current Spotify Premium last until 2013-12-16, I just redeemed a $10 giftcard now, it said: "Your account has been credited with 1 month of Spotify Premium" but why on my account subscription status its still says "You are registered for Spotif...

  • Regular
  • Hi my current Spotify Premium last until 2013-12-16, I just redeemed a $10 giftcard now, it said:   "Your account has been credited with 1 month of Spotify Premium"   but ...
  • Peter__
  • Community Legend
  • 349 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 349 Views
  • 3 replies
  • 0 likes

Solved!! Adding Profiles

Hi i was a premium member until I found out I could not add other profiles to my account e.g my daughter wanted to use the account too from the same house and then it logs me off if i am using it on the way to work on my mobile... has this been resol...

  • Casual Listener
  • Hi i was a premium member until I found out I could not add other profiles to my account e.g my daughter wanted to use the account too from the same house and then it logs me off if i am using it o...
  • user-removed
  • Not applicable
  • 519 Views
  • 5 replies
  • 0 likes
  • 519 Views
  • 5 replies
  • 0 likes

Free Vodafone Spotify premium offer not working

Hi, I am supposed to get free Spotify Premium with my new red plan,. I went to the offers.vodafone address sent to me by text and selected the free Spotify option. I signed in (free user) and it asked me if I wanted to upgrade my account to the premi...

  • Casual Listener
  • Hi, I am supposed to get free Spotify Premium with my new red plan,. I went to the offers.vodafone address sent to me by text and selected the free Spotify option. I signed in (free user) and it ...
  • Peter__
  • Community Legend
  • 3098 Views
  • 5 replies
  • 0 likes
  • 3098 Views
  • 5 replies
  • 0 likes

Can't change country

Just got back to the US after a semester in the UK. No matter what I do I can't change my country back to the US from the dropdown selection. It gives a little load and then nothing happens. Everything updated, tried this on Chrome and Internet Explo...

  • Newbie
  • Just got back to the US after a semester in the UK. No matter what I do I can't change my country back to the US from the dropdown selection. It gives a little load and then nothing happens. Everythi...
  • Peter__
  • Community Legend
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

10 hr limit upgraded to premium 30day trial but it still shows limit message and wont play

10 hr limit upgraded to premium 30day trial but it still shows limit message and wont play does anyone know why they now have my bank details but i cant listen?

  • Newbie
  • 10 hr limit upgraded to premium 30day trial but it still shows limit message and wont play does anyone know why they now have my bank details but i cant listen?
  • Peter__
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Change email

How can i change my email adress on spotify? I wrote the wrong email adress when i registered some hour ago. I dont know what to do?? I even wrote down my visacard information!! Please help me

  • Newbie
  • How can i change my email adress on spotify? I wrote the wrong email adress when i registered some hour ago. I dont know what to do?? I even wrote down my visacard information!! Please help me
  • Peter__
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

fel användere visas.

Lånade ut min spotify till min kusin en snabbis och nu står det hennes namn på spotify, även på facebook. Loggar jag in via facebook så står det rätt namn men då försvinner mina spellistor. Har testa att koppla ifrån facebook i inställningar men inge...

  • Newbie
  • Lånade ut min spotify till min kusin en snabbis och nu står det hennes namn på spotify, även på facebook. Loggar jag in via facebook så står det rätt namn men då försvinner mina spellistor. Har ...
  • Peter__
  • Community Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Unable to log in...

I was trying to set up my account on my Samsung TV and I had forgotten my password. So I went relog into my Spotify account on my computer and when I logged off and then used the "I forgot my password", I followed the prompts and when it asked for my...

  • Newbie
  • I was trying to set up my account on my Samsung TV and I had forgotten my password. So I went relog into my Spotify account on my computer and when I logged off and then used the "I forgot my passwor...
  • Peter__
  • Community Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • Login
  • 222 Views
  • 1 replies
  • 0 likes

Solved!! Can't change password, Spotify complains that my email address is already in use...

I'm trying to change my password but when I click Save Profile, it ends up highlighting the email address field and stating "Another account is already registered with this email address". I didn't even touch that field, why would that happen? I'm no...

  • Newbie
  • I'm trying to change my password but when I click Save Profile, it ends up highlighting the email address field and stating "Another account is already registered with this email address".  I di...
  • Peter__
  • Community Legend
  • 516 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 516 Views
  • 1 replies
  • 0 likes

Children

Hi, can any one help. I would like to continue using spotify but every so often albums like " **bleep** Christmas " comes up on my home page. I dont want my children reading such language. Is there a way to modify or filter content.

  • Newbie
  • Hi, can any one help. I would like to continue using spotify but every so often albums like " **bleep** Christmas " comes up on my home page. I dont want my children reading such language. Is there a...
  • Peter__
  • Community Legend
  • 466 Views
  • 2 replies
  • 0 likes
  • 466 Views
  • 2 replies
  • 0 likes

Can't upgrade - "502 Bad Gateway"

Can't upgrade to Unlilited. When trying to confirm purchase - "502 Bad Gateway".

  • Newbie
  • Can't upgrade to Unlilited. When trying to confirm purchase  - "502 Bad Gateway".
  • Peter__
  • Community Legend
  • 422 Views
  • 2 replies
  • 0 likes
  • 422 Views
  • 2 replies
  • 0 likes

Cant subscribe or change country settings

Hi I have had spotify premium in the UK. I have now moved to Sweden and I dont have my old bank card so need to set up a new payment. I cant change my country though, well i am not sure if I have changed it. But when i go to payment method it wont le...

  • Newbie
  • Hi I have had spotify premium in the UK. I have now moved to Sweden and I dont have my old bank card so need to set up a new payment. I cant change my country though, well i am not sure if I have c...
  • Peter__
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Solved!! New month, still no new 10 hours

I reached my 10 hour limit on Spotify last month, but now a new month has started and I still can't listen to any music, because it still says I've reached the limit. How can I reset it again?

  • Newbie
  • I reached my 10 hour limit on Spotify last month, but now a new month has started and I still can't listen to any music, because it still says I've reached the limit. How can I reset it again?
  • Peter__
  • Community Legend
  • 1677 Views
  • 10 replies
  • 2 likes
  • 1677 Views
  • 10 replies
  • 2 likes

Problem with Paypal payment

Hey guys, I'm from Germany, so please excuse my bad english. I have a problem when it comes to pay for my Spotify Premium acc. Everytime I tip in my log-in name and my password from paypal the website all the time says that they're unable to work on ...

  • Casual Listener
  • Hey guys,   I'm from Germany, so please excuse my bad english. I have a problem when it comes to pay for my Spotify Premium acc. Everytime I tip in my log-in name and my password from payp...
  • Peter__
  • Community Legend
  • 355 Views
  • 3 replies
  • 0 likes
  • Premium
  • 355 Views
  • 3 replies
  • 0 likes

problems in payment with paypal

Hi, I had some problems in payment with PayPal and because of this my abo has been canceled. Now I would like to know, if the monthly payment will be arranged, will than the premium abo reactive again or do I have to register a new account? Thank you...

  • Newbie
  • Hi,   I had some problems in payment with PayPal and because of this my abo has been canceled. Now I would like to know, if the monthly payment will be arranged, will than the premium abo ...
  • Peter__
  • Community Legend
  • 231 Views
  • 2 replies
  • 0 likes
  • 231 Views
  • 2 replies
  • 0 likes

Solved!! Spotify won´t recognize I´m a unlimited suscripter

Hello, I´m trying to use Spotify but it does not recognize that I bought an unlimited suscription. When I check it on my profile everything seems to be fine but when I´m using the program it still plays commercial and I´m still seeing the advertising...

  • Regular
  • Hello, I´m trying to use Spotify but it does not recognize that I bought an unlimited suscription. When I check it on my profile everything seems to be fine but when I´m using the program it stil...
  • Peter__
  • Community Legend
  • 2374 Views
  • 28 replies
  • 0 likes
  • 2374 Views
  • 28 replies
  • 0 likes

Why is there no tab to list all the Artists you are currently following?

So you follow all these artists and theres no tab to list all the ones you have followed for quick reference so you can play somethign you love but may have currently forgotten? Pretty convenient.

  • Casual Listener
  • So you follow all these artists and theres no tab to list all the ones you have followed for quick reference so you can play somethign you love but may have currently forgotten? Pretty convenient.&nb...
  • Carp
  • Casual Listener
  • 349 Views
  • 2 replies
  • 0 likes
  • 349 Views
  • 2 replies
  • 0 likes

account reversal

Hi, i had an acount set up with spotify to be taken out automatically... My account was at 0$ yesterday because i needed to close that account!! SPotify was set up for the 5th of every month and is trying to take out that 9.99. I just needed to chang...

  • Regular
  • Hi, i had an acount set up with spotify to be taken out automatically... My account was at 0$ yesterday because i needed to close that account!! SPotify was set up for the 5th of every month and is t...
  • meahtenoha
  • Spotify
  • 554 Views
  • 6 replies
  • 0 likes
  • Account
  • 554 Views
  • 6 replies
  • 0 likes