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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4843 Views
  • 1 replies
  • 9 likes
  • Security
  • 4843 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 467014 Views
  • 977 replies
  • 111 likes
  • Account
  • 467014 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206202 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206202 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 115874 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 115874 Views
  • 72 replies
  • 12 likes

Premium: Deactivated Facebook, can I transfer to a Spotify Username?

Hello: I no longer use Facebook and would like to continue to use Spotify. Is there any recommendations on the best way to transfer from a Facebook login to a Spotify Username? I was thinking of creating a new Spotify account, finding my current user...

  • Visitor
  • Hello:   I no longer use Facebook and would like to continue to use Spotify.  Is there any recommendations on the best way to transfer from a Facebook login to a Spotify Username? &nb...
  • Peter__
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Solved!! Issue with offline mode and no internet connection

ISpotify was stuck in offline mode and showing error - no internet connection, So following the help instructions first i rebooted my computer then i uninstalled and reinstalled. now i cant logon and i get the message no internet connection or firewa...

  • Casual Listener
  • ISpotify was stuck in offline mode and showing error - no internet connection, So following the help instructions first i rebooted my computer then i uninstalled and reinstalled. now i cant logon and...
  • Peter__
  • Community Legend
  • 549 Views
  • 4 replies
  • 0 likes
  • 549 Views
  • 4 replies
  • 0 likes

Re: Spotify unlimited not working

My free download will not play any of my itunes music. The help files did not solve the problem. Why would I want to buy premium if this does not appear to work? Ive had spotify on my old PC and it did work. This is a new installationon a new PC.

  • Casual Listener
  • My free download will not play any of my itunes music. The help files did not solve the problem. Why would I want to buy premium if this does not appear to work? Ive had spotify on my old PC and ...
  • Peter__
  • Community Legend
  • 213 Views
  • 4 replies
  • 0 likes
  • 213 Views
  • 4 replies
  • 0 likes

Solved!! Wrong facbook connect

Hello, Ik recently borrowed a friend's phone. The phone had spotify on it. I accedentally linked my facebook to his Spotify account.. Now I've lost all my playlists and saved songs. I have no idea how to revert this.. Help please! I hope someone know...

  • Casual Listener
  • Hello,   Ik recently borrowed a friend's phone. The phone had spotify on it. I accedentally linked my facebook to his Spotify account.. Now I've lost all my playlists and saved songs. &nbs...
  • PimH
  • Casual Listener
  • 784 Views
  • 10 replies
  • 0 likes
  • 784 Views
  • 10 replies
  • 0 likes

withdrawn offline access after reinstalling

Hi i can no longer get offline access on my computer. I had to reinstall it as it would only work off line before. I'm only aware of it being installed on 2 devices?

  • Newbie
  • Hi   i can no longer get offline access on my computer. I had to reinstall it as it would only work off line before. I'm only aware of it being installed on 2 devices?
  • Peter__
  • Community Legend
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Spotify has kicked me out of my own account

Suddenly, Spotify doesn't recognize my account and says my 'trial subscription' is ending in a couple of days. And, none of my saved tracks are there. I've been a premium member for about 10 months, and I last paid my $9.99 subscription on April 30th...

  • Visitor
  • Suddenly, Spotify doesn't recognize my account and says my 'trial subscription' is ending in a couple of days. And, none of my saved tracks are there. I've been a premium member for about 10 months, ...
  • user-removed
  • Not applicable
  • 1526 Views
  • 17 replies
  • 0 likes
  • 1526 Views
  • 17 replies
  • 0 likes

Cancel subscription

I want to cancel my free subscription before tomorrow so I won't be charged but can't remember my password. When I click "forgot password" it still asks me for my old password. When I emailed support about it they sent me a badly spelled email asking...

  • Visitor
  • I want to cancel my free subscription before tomorrow so I won't be charged but can't remember my password. When I click "forgot password" it still asks me for my old password. When I emailed support...
  • Peter__
  • Community Legend
  • 195 Views
  • 2 replies
  • 0 likes
  • 195 Views
  • 2 replies
  • 0 likes

Not premium anymore!!!!

What is the fuzz about????<br>I have been premium for over a year now and now I have been kicked out!!! Why??? Where is my playlist?? Why have you cancelled my premium account??

  • Newbie
  • What is the fuzz about????<br>I have been premium for over a year now and now I have been kicked out!!! Why??? Where is my playlist?? Why have you cancelled my premium account??
  • Peter__
  • Community Legend
  • 444 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 444 Views
  • 2 replies
  • 0 likes

Spotify deleted my playlist

I am a premium user account <> it alerted me I needed to become a premium user I already am one so I logged out and logged in and all my music was gone please help thanks [Snip-Email(Privacy)-Peter]

  • Casual Listener
  • I am a premium user account <<SNIP>> it alerted me I needed to become a premium user I already am one so I logged out and logged in and all my music was gone please help thanks   ...
  • Peter__
  • Community Legend
  • 291 Views
  • 7 replies
  • 0 likes
  • 291 Views
  • 7 replies
  • 0 likes

Forgot to cancel subscription

Hello there, I forgot to cancel my subscription and I have been charged for it, is there any leaway in regards to getting a refund and cancelling said subscription? Or would that be unacceptable..? Many thanks.

  • Newbie
  • Hello there, I forgot to cancel my subscription and I have been charged for it, is there any leaway in regards to getting a refund and cancelling said subscription? Or would that be unacceptable..? &...
  • Peter__
  • Community Legend
  • 4139 Views
  • 1 replies
  • 0 likes
  • 4139 Views
  • 1 replies
  • 0 likes

removing access to account thats logged in on friends Iphone?

I had logged my Spotify account in a friends phone so we could listen to the music in the car since my phone wasnt linked up to her car. We no longer are friends so id like to remove her access to the account so she wont be using her for herself. I c...

  • Casual Listener
  • I had logged my Spotify account in a friends phone so we could listen to the music in the car since my phone wasnt linked up to her car. We no longer are friends so id like to remove her access ...
  • Peter__
  • Community Legend
  • 1460 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 1460 Views
  • 1 replies
  • 0 likes

Paid for unlimited although have free access!!

Well, took the plunge tonight and paid for an unlimited subscription (£9.99 per month) I have the reciept advising the payment was taken sucesfully although when I sign into Spotify I still have free access with the adverts etc. How long should this ...

  • Newbie
  • Well, took the plunge tonight and paid for an unlimited subscription (£9.99 per month)  I have the reciept advising the payment was taken sucesfully although when I sign into Spotify I still hav...
  • Peter__
  • Community Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Gifting Spotify

Dear Spotify, I want to gift Spotify to someone. Correct me if I am wrong, but I now have to logon to their facebook account and use my credit card there. I only wanted to gift it for a year. So, when the year is up, I would need to re-logon to their...

  • Casual Listener
  • Dear Spotify,   I want to gift Spotify to someone. Correct me if I am wrong, but I now have to logon to their facebook account and use my credit card there. I only wanted to gift it for a year...
  • Peter__
  • Community Legend
  • 477 Views
  • 3 replies
  • 0 likes
  • 477 Views
  • 3 replies
  • 0 likes

60 day free trial

I got a spotify 60 day free trial and so I signed up for it. My receipt says that I signed up for a 60 day free trial, but on my spotify account it says that my trial ends after 30 days. What's going on and how can I fix this?

  • Newbie
  • I got a spotify 60 day free trial and so I signed up for it.  My receipt says that I signed up for a 60 day free trial, but on my spotify account it says that my trial ends after 30 days.  ...
  • Peter__
  • Community Legend
  • 455 Views
  • 1 replies
  • 0 likes
  • 455 Views
  • 1 replies
  • 0 likes

Subscription upgrade resulted in two accounts: Spotify and Facebook

Hi there, I've been on Spotify Unlimited for a long time and decided to upgrade to Premium after seeing a student discount offer. I upgraded the account, but authorised the account through Facebook during the payment process. It now seems that I have...

  • Newbie
  • Hi there,   I've been on Spotify Unlimited for a long time and decided to upgrade to Premium after seeing a student discount offer. I upgraded the account, but authorised the account through...
  • Adam
  • Roadie
  • 212 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 212 Views
  • 1 replies
  • 0 likes

How do I upgrade to Spotify Unlimited?

I have wanted to upgrade to spotify unlimited but for some reason the option is no longer there, can someone help me please?

  • Regular
  • I have wanted to upgrade to spotify unlimited but for some reason the option is no longer there, can someone help me please?
  • Adam
  • Roadie
  • 5716 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
    Unlimited
  • 5716 Views
  • 1 replies
  • 0 likes

Spotify charging me but I have forgotten login and can't cancel!!!

Can someone help me I had spotify as an app on my phone which was fine paying for premium then it logged me out for unknown reasons and think I have signed up twice. Now I am being charged 9.99 every month but I can't cancel as I'm not sure of my log...

  • Casual Listener
  • Can someone help me I had spotify as an app on my phone which was fine paying for premium then it logged me out for unknown reasons and think I have signed up twice. Now I am being charged 9.99 every...
  • Adam
  • Roadie
  • 634 Views
  • 2 replies
  • 0 likes
  • 634 Views
  • 2 replies
  • 0 likes

Change of country and credit card

In order to change my credit card from Denmark to the United Kingdom, I need to change my country from DK to the UK. I can not do this before having changed my credit card details. This Catch 22 does not make any sense! Please advise.

  • Casual Listener
  • In order to change my credit card from Denmark to the United Kingdom, I need to change my country from DK to the UK. I can not do this before having changed my credit card details. This Catch 22 does...
  • Peter__
  • Community Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Being followed

I just received a notification that I am being followed. Whilst the follower is a friend, I am not happy that my Spotify account can be accessed in this way, I am just not interested in the "social" side of the service.

Can someone please let me know...

  • Newbie
  • I just received a notification that I am being followed. Whilst the follower is a friend, I am not happy that my Spotify account can be accessed in this way, I am just not interested in the "social" ...
  • Josh
  • Community Legend
  • 322 Views
  • 2 replies
  • 0 likes
  • Other
  • 322 Views
  • 2 replies
  • 0 likes

Solved!! Account Was Disconnected, Help?

My Dad accidentally linked his facebook to my old account, and when i removed it and reconnected my account to my facebook i lost all of my playlists and my account. I can still view my account (Its now a numerical code with no image, but its playlis...

  • Casual Listener
  • My Dad accidentally linked his facebook to my old account, and when i removed it and reconnected my account to my facebook i lost all of my playlists and my account. I can still view my account (Its ...
  • Pixiepiichi
  • Casual Listener
  • 393 Views
  • 4 replies
  • 0 likes
  • 393 Views
  • 4 replies
  • 0 likes