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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2933 Views
  • 0 replies
  • 8 likes
  • Security
  • 2933 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455589 Views
  • 973 replies
  • 109 likes
  • Account
  • 455589 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202014 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202014 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110270 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110270 Views
  • 72 replies
  • 12 likes

Deleted Spotify playlist!

Help! My husband deleted my playlist! Is there anyway I can recover it?

  • Casual Listener
  • Help! My husband deleted my playlist! Is there anyway I can recover it?
  • Peter__
  • Community Legend
  • 216 Views
  • 2 replies
  • 0 likes
  • 216 Views
  • 2 replies
  • 0 likes

My friend is logged in to my premium spotify account

Hello I logged into Spotify a while ago on my friends PC and now it pauses every time she uses it. I use Facebook to log into spotify so I can't reset the password. Please help?? Thanks

  • Visitor
  • Hello   I logged into Spotify a while ago on my friends PC and now it pauses every time she uses it.   I use Facebook to log into spotify so I can't reset the password.   P...
  • Peter__
  • Community Legend
  • 249 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 249 Views
  • 1 replies
  • 0 likes

Stolen Computer Issues...

Hi Spotify,My laptop computer with my Spotify account on it was stolen or lost. I had tens of playlists and thousands of songs on my account on that computer. I'm wondering if I can pull up those playlists through accessing my account on my new compu...

  • Visitor
  • Hi Spotify, My laptop computer with my Spotify account on it was stolen or lost. I had tens of playlists and thousands of songs on my account on that computer. I'm wondering if I can pull up those...
  • Peter__
  • Community Legend
  • 725 Views
  • 16 replies
  • 1 likes
  • 725 Views
  • 16 replies
  • 1 likes

Too many e-mails

Hi Ever since I posted in this forum http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Someone-else-using-your-account-Post-here/m-p/527948#M68065 I've been receiving an e-mail whenever anyone else posts in the same forum. That's a lot ...

  • Casual Listener
  • Hi    Ever since I posted in this forum http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Someone-else-using-your-account-Post-here/m-p/527948#M68065 I've been receiv...
  • Joe
  • Community Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Solved!! Subscription payment and canceling?

Just a simple question. I have a subscription via a vodafone promotion. After said subscription finishes (one month I believe), will I be charged, or will the subscription just end? I tried to cancel the subscription a few minutes ago, on chrome and ...

  • Casual Listener
  • Just a simple question.   I have a subscription via a vodafone promotion. After said subscription finishes (one month I believe), will I be charged, or will the subscription just end? &nbs...
  • Daggar
  • Casual Listener
  • 925 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 925 Views
  • 4 replies
  • 0 likes

Solved!! NUS Annual Premium Subscription

I just got charged with an annual subscription from recently just having montly. Whats up with that? Is spotify switching automatically when you have been subscribing for a year or? I haven't been logged in to my account (website) for ages, and all o...

  • Casual Listener
  • I just got charged with an annual subscription from recently just having montly.   Whats up with that? Is spotify switching automatically when you have been subscribing for a year or? &nbs...
  • haikopaiko
  • Casual Listener
  • 464 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 464 Views
  • 2 replies
  • 0 likes

Lost Playlists, can't login

I had a personal account, then created an account for my alumni club that seems to have gotten linked to my facebook (even though I signed it up with our email address, not through FB) and bumped my personal account. I did the disconnect tactic on th...

  • Newbie
  • I had a personal account, then created an account for my alumni club that seems to have gotten linked to my facebook (even though I signed it up with our email address, not through FB) and bumped my ...
  • Adam
  • Roadie
  • 371 Views
  • 4 replies
  • 0 likes
  • 371 Views
  • 4 replies
  • 0 likes

any limit about numbers of devices to install Spotify?

Hi,I want to know if there are any limit about number of devices to install Spotify.I mean, i pay for a premium service (9,99 €/month) and in some devices - for example into my home pc or my mobile phone - i can use my account (i think this is ok and...

  • Visitor
  • Hi, I want to know if there are any limit about number of devices to install Spotify. I mean, i pay for a premium service (9,99 €/month) and in some devices - for example into my home pc or my ...
  • Adam
  • Roadie
  • 330 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 330 Views
  • 1 replies
  • 0 likes

Can't log in.

I was wondering if you could help me, I have been trying to log into spotify for about 2weeks now and everytime aye goto log in it says my account is disables now i pay my £10 a month and am not happy that im paying for somthing i cant even access, a...

  • Newbie
  • I was wondering if you could help me, I have been trying to log into spotify for about 2weeks now and everytime aye goto log in it says my account is disables now i pay my £10 a month and am not happ...
  • Adam
  • Roadie
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Solved!! "0 minutes left"

Hello, I just downloaded spotify again, I haven't used it in like a year or so, since the 10 hours limit thingy. But I redownloaded it two days ago because my sister said that the 10 hours limit is gone.. But it ain't for me? Why is that? My sister c...

  • Newbie
  • Hello, I just downloaded spotify again, I haven't used it in like a year or so, since the 10 hours limit thingy. But I redownloaded it two days ago because my sister said that the 10 hours limit is g...
  • hefferj
  • Casual Listener
  • 997 Views
  • 5 replies
  • 0 likes
  • 997 Views
  • 5 replies
  • 0 likes

My playlists are gone Error: 408

Hi I've been experiencing problems with my playlists abroad, I used to live in Sweden but I currently live in Norway. About 4 months ago when I lived in Sweden I went to a shop where they sell Spotify Premium and upgraded my account. Then I moved to ...

  • Newbie
  • Hi I've been experiencing problems with my playlists abroad, I used to live in Sweden but I currently live in Norway. About 4 months ago when I lived in Sweden I went to a shop where they sell Spotif...
  • Adam
  • Roadie
  • 209 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 209 Views
  • 1 replies
  • 0 likes

charged twice

I was charged twice this last month, and when i check my accout it still says I got to pay this month.

  • Regular
  • I was charged twice this last month, and when i check my accout it still says I got to pay this month. 
  • Adam
  • Roadie
  • 168 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 168 Views
  • 1 replies
  • 0 likes

paying for nothing!!and tired!!

can't log in tired of paying and never being able to use !!!!HELP-OR-I QUIT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Some one in spotify Please answer--!!!!!

  • Newbie
  • can't log in tired of paying  and never being able to use !!!!HELP-OR-I QUIT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!   Some one in        spotify Please  a...
  • Adam
  • Roadie
  • 612 Views
  • 1 replies
  • 0 likes
  • Login
  • 612 Views
  • 1 replies
  • 0 likes

Error 410

Getting a few wired errors with spotify. If I try to logon with my spotify email with one password I get into an "empty" spotify with nothing in itm and no subsription. If i log in with the same email, but a difrent pasword, i get this screen. http:/...

  • Regular
  • Getting a few wired errors with spotify. If I try to logon with my spotify email with one password I get into an "empty" spotify with nothing in itm and no subsription. If i log in with the same emai...
  • Adam
  • Roadie
  • 488 Views
  • 8 replies
  • 0 likes
  • 488 Views
  • 8 replies
  • 0 likes

Tax Exemption status in Texas??

Does anyone know if Spotify accepts tax exemption for non-profits? If not, how do I go about getting them my tax exempt info? Thanks, Justin

  • Newbie
  • Does anyone know if Spotify accepts tax exemption for non-profits? If not, how do I go about getting them my tax exempt info?    Thanks, Justin
  • Peter__
  • Community Legend
  • 1469 Views
  • 2 replies
  • 0 likes
  • 1469 Views
  • 2 replies
  • 0 likes

Trying to get the free trial but it wont work.

Hello Everyone, Ive been trying to get the free trial but every time i enter my Visa card information it doesnt work, it just says this: Payment failed Sorry, we couldn't process your order. Please review our Payment FAQ for common issues and then tr...

  • Newbie
  • Hello Everyone,   Ive been trying to get the free trial but every time i enter my Visa card information it doesnt work, it just says this:   Payment failed Sorry, we couldn't proc...
  • Peter__
  • Community Legend
  • 325 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 325 Views
  • 1 replies
  • 0 likes

Can not change my free trial to one pc

I am now in the 30 day trail status. I going to inform Spotify my official subscrpition to the service. But i have no matter to change the plan to basic one pc($4.99). Now it is $9.95. No have options here when you have the 30day trial to change that...

  • Roadie
  • I am now in the 30 day trail status. I going to inform Spotify my official subscrpition to the service. But i have no matter to change the plan to basic one pc($4.99). Now it is  $9.95. No have ...
  • eddiepadre
  • Roadie
  • 455 Views
  • 6 replies
  • 0 likes
  • 455 Views
  • 6 replies
  • 0 likes

Paid for it three different times

I want my money back

  • Newbie
  • I want my money back
  • Peter__
  • Community Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

I purchased spotify premium, but it isn't working for me

2 days ago I signed up for premium again. I had it until 2 months ago when I canceled it because I moved from Sweden to Australia. Now that I log in I am not able to play any tracks, and not able to log in on my phone either. What settings do I need ...

  • Newbie
  • 2 days ago I signed up for premium again. I had it until 2 months ago when I canceled it because I moved from Sweden to Australia. Now that I log in I am not able to play any tracks, and not able to ...
  • Peter__
  • Community Legend
  • 290 Views
  • 2 replies
  • 0 likes
  • 290 Views
  • 2 replies
  • 0 likes

Received text message - How to turn off?

I received a text message for a preview of an "artist" that I'm not interested in. I have all settings for notifications turned off. I can't find a settings for this text message I received however. I don't want to receive any notifications from Spot...

  • Regular
  • I received a text message for a preview of an "artist" that I'm not interested in. I have all settings for notifications turned off. I can't find a settings for this text message I received however. ...
  • Peter__
  • Community Legend
  • 2250 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 2250 Views
  • 3 replies
  • 0 likes