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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8989 Views
  • 1 replies
  • 9 likes
  • Security
  • 8989 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481135 Views
  • 979 replies
  • 111 likes
  • Account
  • 481135 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210660 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210660 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120743 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120743 Views
  • 72 replies
  • 12 likes

Password

I cant remember my password. It should been sent to my email <> But nothing is happening..i have a lot of music i cant find back to. So please help me. Anne Birgit Gjerdene [Edit: Snip-Email(Privacy)-Peter]

  • Newbie
  • I cant remember my password. It should been sent to my email <<SNIP>> But nothing is happening..i have a lot of music i cant find back to. So please help me. Anne Birgit Gjerdene &n...
  • Peter__
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Solved!! Can't upgrade to Premium because of conflicting countries.

Hi,I'm trying to upgrade to Premium Free Trial but keep getting rejected. I think this is because my Paypal and VISA are both registered in the UK but I live in Austria and my Spotify is registered here. I seemingly can't change my Paypal country or ...

  • Casual Listener
  • Hi, I'm trying to upgrade to Premium Free Trial but keep getting rejected. I think this is because my Paypal and VISA are both registered in the UK but I live in Austria and my Spotify is register...
  • Peter__
  • Community Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 322 Views
  • 1 replies
  • 0 likes

Premium not working

As a long standing user and advocate of Spotify it saddens me when there is an issue.. My phone doesn't seem to want to acknowledge my premium account.. What's up with it Spottypeople?

  • Newbie
  • As a long standing user and advocate of Spotify it saddens me when there is an issue.. My phone doesn't seem to want to acknowledge my premium account.. What's up with it Spottypeople?
  • Peter__
  • Community Legend
  • 179 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 179 Views
  • 2 replies
  • 0 likes

My premium account has stopped working and my friends and music lists have gone??

Does anyone know why this might have happened? I've now got a blank basic spotify.. I'm still having to log in the same way as before, using my Facebook profile but all my things have gone?? It's asking for my Spotify login but I don't think I have o...

  • Visitor
  • Does anyone know why this might have happened? I've now got a blank basic spotify.. I'm still having to log in the same way as before, using my Facebook profile but all my things have gone?? It's a...
  • Thedev
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 209 Views
  • 1 replies
  • 0 likes

Solved!! Disconnected Facebook from account, lost subscription and playlists?

I decided to disconnect Facebook, because honestly, I don't care for it that much. Big mistake, it booted me out and when I logged back in with e-mail+pwd, I don't have subscription anymore and lost all my playlists. Any ideas?

  • Casual Listener
  • I decided to disconnect Facebook, because honestly, I don't care for it that much. Big mistake, it booted me out and when I logged back in with e-mail+pwd, I don't have subscription anymore and lost ...
  • Bravo
  • Casual Listener
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

After Update wont play random

After update 9.4 I think. When playing playmysong it won't go to the next track, any help greatfully recieved

  • Casual Listener
  • After update 9.4 I think. When playing playmysong it won't go to the next track, any help greatfully recieved
  • The-Hub-Cafe
  • Casual Listener
  • 414 Views
  • 7 replies
  • 0 likes
  • Premium
  • 414 Views
  • 7 replies
  • 0 likes

Getting spotify to send email suggestions

I would life spotify to send me music recommendations by email, how would I go about doing that?

  • Newbie
  • I would life spotify to send me music recommendations by email, how would I go about doing that?
  • bebehey
  • Roadie
  • 244 Views
  • 1 replies
  • 0 likes
  • Account
  • 244 Views
  • 1 replies
  • 0 likes

Streaming on-demand music?

So I'm getting ready to go on vacation for a month. I've made a special 'favorites' playlist to listen to that should tide me over.... But my parents are talking about borrowing my iPod and/or Nexus and streaming music that isn't on any of my playlis...

  • Casual Listener
  • So I'm getting ready to go on vacation for a month. I've made a special 'favorites' playlist to listen to that should tide me over....  But my parents are talking about borrowing my iPod and/...
  • bebehey
  • Roadie
  • 311 Views
  • 1 replies
  • 0 likes
  • Premium
  • 311 Views
  • 1 replies
  • 0 likes

I'm Missing followers

Hi, i've been having some problems regarding my followers. I dont know cus of my slow internet connection my number of followers are stuck or maybe something else. Anyways, All my new followers shows up on notifications but does'nt show on my playlis...

  • Regular
  • Hi, i've been having some problems regarding my followers. I dont know cus of my slow internet connection my number of followers are stuck or maybe something else. Anyways, All my new followers shows...
  • SindreSoereide
  • Regular
  • 302 Views
  • 7 replies
  • 0 likes
  • Other
  • 302 Views
  • 7 replies
  • 0 likes

Solved!! Lost Personal and Starred Playlists

H!! I have lost my playlist (that has over 1000 songs on it) and also I don't have anything starred. It's like I have another new account, but I only have one. The account I see only has a couple songs on the history, but I've been using Spotify for ...

  • Visitor
  • H!! I have lost my playlist (that has over 1000 songs on it) and also I don't have anything starred. It's like I have another new account, but I only have one. The account I see only has a coupl...
  • Thedev
  • Community Legend
  • 323 Views
  • 5 replies
  • 0 likes
  • 323 Views
  • 5 replies
  • 0 likes

I ordered spotify premium and it isn't working on phone

I ordered spotify premium earlier today and it still isn't recognising it on my phone

  • Newbie
  • I ordered spotify premium earlier today and it still isn't recognising it on my phone 😕
  • Robbie
  • Spotify Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 192 Views
  • 1 replies
  • 0 likes

Solved!! NUS discount stopped working

Hey everyone, I had the NUS discount for a year, it all worked perfectly. When it ended I switched to Unlimited for a while, then when I got a new NUS card I signed up for premium again. This was two months ago, and for those two months it worked fin...

  • Casual Listener
  • Hey everyone,   I had the NUS discount for a year, it all worked perfectly. When it ended I switched to Unlimited for a while, then when I got a new NUS card I signed up for premium again. T...
  • stelabelarose
  • Casual Listener
  • 434 Views
  • 3 replies
  • 0 likes
  • 434 Views
  • 3 replies
  • 0 likes

Unlimited account and playlists deleted

Hi all, I have an Unlimited Account but if i log in i get a free account...I created my first Account with Facebook, so i have no Spotify name to use for log in. I already submitted a case form (# 00937917) but i just got an answer how to change my p...

  • Casual Listener
  • Hi all,   I have an Unlimited Account but if i log in i get a free account...I created my first Account with Facebook, so i have no Spotify name to use for log in. I already submitted a case...
  • Peter__
  • Community Legend
  • 292 Views
  • 3 replies
  • 0 likes
  • Account
  • 292 Views
  • 3 replies
  • 0 likes

Spotify premium not working!

I've tried logging in and out several times via spotify details, Facebook and email and even reinstalling the app but nothing seems to work. My username is emmarenberg

  • Newbie
  • I've tried logging in and out several times via spotify details, Facebook and email and even reinstalling the app but nothing seems to work. My username is emmarenberg
  • meahtenoha
  • Spotify
  • 456 Views
  • 5 replies
  • 0 likes
  • Premium
  • 456 Views
  • 5 replies
  • 0 likes

Solved!! Gift Card Issues

Hey spotify Someone in norway just bought spotify premium for me as a gift card, and paid with a norwegian card, visa card. But i live in Belgium and cant activate because my country on my profile is Belgium. I can`t edit the country on my profile, t...

  • Casual Listener
  • Hey spotify   Someone in norway just bought spotify premium for me as a gift card, and paid with a norwegian card, visa card. But i live in Belgium and cant activate becaus...
  • jellecolman
  • Casual Listener
  • 789 Views
  • 6 replies
  • 0 likes
  • 789 Views
  • 6 replies
  • 0 likes

Solved!! New account has been made after the update

Hi, today I updated Spotify. When I laughed a new version I logged in by my Facebook account. I saw that I am logging in some new account - without my stars, playlist, etc. My friend is following my old account, which in I can't log. Could you help m...

  • Visitor
  • Hi, today I updated Spotify. When I laughed a new version I logged in by my Facebook account. I saw that I am logging in some new account - without my stars, playlist, etc. My friend is following my ...
  • Peter__
  • Community Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Setup regular account - not tied to Facebook

I have a paid annual subscription on my account that is tied to my Facebook account. I would like to create a separate, standalone Spotify account that is no longer tied to my Facebook account using the same payment I've already made for the annual s...

  • Visitor
  • I have a paid annual subscription on my account that is tied to my Facebook account. I would like to create a separate, standalone Spotify account that is no longer tied to my Facebook account using ...
  • Peter__
  • Community Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Solved!! Premium account won't work on mobile

I too have the same problem! Spotify premium is active but my app won't says that I still need to buy into the premium and the only option I have is to 'learn more'. Please help

  • Casual Listener
  • I too have the same problem! Spotify premium is active but my app won't says that I still need to buy into the premium and the only option I have is to 'learn more'. Please help
  • Peter__
  • Community Legend
  • 7623 Views
  • 2 replies
  • 0 likes
  • 7623 Views
  • 2 replies
  • 0 likes

Spotify primium app

I got spotify on my ipod touch and i wanted primium but i dont know where the option to do so is

  • Newbie
  • I got spotify on my ipod touch and i wanted primium but i dont know where the option to do so is
  • Peter__
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 235 Views
  • 1 replies
  • 0 likes

someone else is using my spotify account

Hey, someone else is listening to songs I've never listened to using my spotify premium and it's showing up on my facebook. i've changed my password but it doesn't seem to help. what should i do to stop this?

  • Casual Listener
  • Hey, someone else is listening to songs I've never listened to using my spotify premium and it's showing up on my facebook. i've changed my password but it doesn't seem to help. what should i do to s...
  • Peter__
  • Community Legend
  • 1698 Views
  • 9 replies
  • 0 likes
  • 1698 Views
  • 9 replies
  • 0 likes