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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9960 Views
  • 3 replies
  • 9 likes
  • Security
  • 9960 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 497100 Views
  • 982 replies
  • 112 likes
  • Account
  • 497100 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214201 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214201 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122787 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122787 Views
  • 72 replies
  • 12 likes

E-card not arrived, wrong account subscription

Hi, I've just bought an e-card for 3 months Spotify premium to give as a present, The person didn't receive the email with the code and I accidentally activated it on my account, is it possible to disable it from my account and give it to the right p...

  • Casual Listener
  • Hi, I've just bought an e-card for 3 months Spotify premium to give as a present, The person didn't receive the email with the code and I accidentally activated it on my account, is it possible to di...
  • Adam
  • Roadie
  • 509 Views
  • 7 replies
  • 0 likes
  • 509 Views
  • 7 replies
  • 0 likes

me han cobrado dos veces spotify premium

Me habeies cobrado dos veces el sevicio spotify premium del que ya me he dado de baja incluso antes de acabar el mes completo. Por favor pido se mr devuelva el dinero en mi cuenta de nuevo. Gracias.

  • Newbie
  • Me habeies cobrado dos veces el sevicio spotify premium del que ya me he dado de baja incluso antes de acabar el mes completo. Por favor pido se mr devuelva el dinero en mi cuenta de nuevo. Gracias.
  • Adam
  • Roadie
  • 852 Views
  • 1 replies
  • 0 likes
  • Premium
  • 852 Views
  • 1 replies
  • 0 likes

Undoing Facebook Merge

Hi! We use Spotify at work - when I clicked a Spotify song on a Facebook friend's profile this morning, it linked my account to the office Spotify. I have my own personal Spotify/Facebook account. Is there any way to unlink me and make this account f...

  • Newbie
  • Hi!    We use Spotify at work - when I clicked a Spotify song on a Facebook friend's profile this morning, it linked my account to the office Spotify. I have my own personal Spotify/Fac...
  • Liam
  • Community Legend
  • 581 Views
  • 1 replies
  • 0 likes
  • 581 Views
  • 1 replies
  • 0 likes

how do I get back my old account?

Hi, I got some issues with my facebook account. I'm italian, so excuse me for my bad english. In february I joined spotify logging into it from my facebook account, then last July I accidently unlinked spotify and facebook. To fix this situation, I'v...

  • Newbie
  • Hi, I got some issues with my facebook account. I'm italian, so excuse me for my bad english.  In february I joined spotify logging into it from my facebook account, then last July I accidently...
  • Taylor
  • Community Legend
  • 1859 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 1859 Views
  • 1 replies
  • 0 likes

CHARGED FOR TRIAL

Hello i have been charged for premium before i have had a chance to cancel it, i am very poor and cannot afford to pay this and need a refund asap! I am not happy about this would someone please help me

  • Newbie
  • Hello i have been charged for premium before i have had a chance to cancel it, i am very poor and cannot afford to pay this and need a refund asap! I am not happy about this would someone please help...
  • Sam
  • Spotify
  • 162 Views
  • 1 replies
  • 0 likes
  • Premium
  • 162 Views
  • 1 replies
  • 0 likes

Accounts merged without my consent

This is very confusing, so I will try and map out my every move. I created a Spotify account for a Facebook business page. I also have a Spotify account of my own which I log in through my FB. Both of these accounts have different email addresses, ho...

  • Casual Listener
  • This is very confusing, so I will try and map out my every move. I created a Spotify account for a Facebook business page. I also have a Spotify account of my own which I log in through my FB. Both...
  • Sam
  • Spotify
  • 210 Views
  • 1 replies
  • 0 likes
  • Free
  • 210 Views
  • 1 replies
  • 0 likes

facebook friends showing up are not mine

I made a Spotify account for my girlfriend on my computer so she could use it back home, but now when I use my own account, her friends show up instead of mine. I have tried disconnecting from Facebook and reinstalling but nothing is working. Any sug...

  • Casual Listener
  • I made a Spotify account for my girlfriend on my computer so she could use it back home, but now when I use my own account, her friends show up instead of mine. I have tried disconnecting from F...
  • Sam
  • Spotify
  • 384 Views
  • 3 replies
  • 0 likes
  • 384 Views
  • 3 replies
  • 0 likes

All of my playlist is gone after i logged in

lost my playlist today, dont know why, but its gone, tried http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Please-read-Missing-playlists-Premium-disappeared/td-p/61 but it didnt work, any sugestions ?

  • Casual Listener
  • lost my playlist today, dont know why, but its gone, tried http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Please-read-Missing-playlists-Premium-disappeared/td-p/61 but it d...
  • Sam
  • Spotify
  • 271 Views
  • 4 replies
  • 0 likes
  • Account
  • 271 Views
  • 4 replies
  • 0 likes

locked out because facebook account has been suspended

Hello, My premium spotify account is connected with a facebook account that has been temporarly disabled and I no longer own the phone number to unlock that facebook account. Please Help! Thank you

  • Regular
  • Hello, My premium spotify account is connected with a facebook account that has been temporarly disabled and I no longer own the phone number to unlock that facebook account.   Please Help...
  • Adriank
  • Regular
  • 882 Views
  • 10 replies
  • 0 likes
  • 882 Views
  • 10 replies
  • 0 likes

The Premium code you entered has already been used

Purchased a $30 Gift Card from Target today and tried to redeem but to no avail. Message in red-"The Premium code you entered has already been used." Logged out and Logged back in and still same message?

  • Casual Listener
  • Purchased a $30 Gift Card from Target today and tried to redeem but to no avail.  Message in red-"The Premium code you entered has already been used." Logged out and Logged back in and still s...
  • Joe
  • Community Legend
  • 455 Views
  • 4 replies
  • 0 likes
  • 455 Views
  • 4 replies
  • 0 likes

Solved!! Can't Log In

I am inputting my user name and password correctly, and I get a message through the Spotify app on my laptop that the username or password is incorrect. I even reset my password successfully and I still cannot log in. Help?

  • Newbie
  • I am inputting my user name and password correctly, and I get a message through the Spotify app on my laptop that the username or password is incorrect. I even reset my password successfully and I st...
  • Peter__
  • Community Legend
  • 1953 Views
  • 29 replies
  • 0 likes
  • 1953 Views
  • 29 replies
  • 0 likes

Receive wrong friend mail

Hi i receive since 1 week notification that friends from me joined Spotify. I don´t know them and also in the Mail my Name is Francesca!! here´s a example is this a phishing mail? or a system failure on your side? Hey Francesca, Your friend Valentina...

  • Newbie
  • Hi    i receive since 1 week notification that friends from me joined Spotify. I don´t know them and also in the Mail my Name is Francesca!!   here´s a example   is th...
  • Sam
  • Spotify
  • 289 Views
  • 1 replies
  • 0 likes
  • Security
    Subscription
  • 289 Views
  • 1 replies
  • 0 likes

I need to logout from all of my devices!

Hey Can Spotify adamin please log me out of all devices my usernames is alcons37 Cheers!

  • Casual Listener
  • Hey Can Spotify adamin please log me out of all devices my usernames is alcons37     Cheers!
  • Joe
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Is there a way to send an invitation to friends without using Facebook?

Without using Facebook, is there a way to send an invitation to friends like a link with my account name attached or something so once they signed up and we will be already connected inside Spotify instead of all the addings? In future version, would...

  • Casual Listener
  • Without using Facebook, is there a way to send an invitation to friends like a link with my account name attached or something so once they signed up and we will be already connected inside Spotify i...
  • Joe
  • Community Legend
  • 2745 Views
  • 6 replies
  • 0 likes
  • 2745 Views
  • 6 replies
  • 0 likes

Deleting an account

I have been trying to delete my sccount through the 'contact form' but there an error message keeps coming up - I just want to entirely delete my account - please can someone help with this! Also, why isn't there just a 'delete account' option somewh...

  • Visitor
  • I have been trying to delete my sccount through the 'contact form' but there an error message keeps coming up - I just want to entirely delete my account - please can someone help with this! Also, wh...
  • Sam
  • Spotify
  • 302 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 302 Views
  • 1 replies
  • 0 likes

Virgin Media and the wrong Spotify account!

I have been a Spotify member for a very long time. Last month I registered for the offer from Virgin Media, 9th of July as I set a calendar to remind me when my account with yourselves was no longer premium - they said that I had to wait and they cou...

  • Regular
  • I have been a Spotify member for a very long time.  Last month I registered for the offer from Virgin Media, 9th of July as I set a calendar to remind me when my account with yourselves was no l...
  • Sam
  • Spotify
  • 391 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 391 Views
  • 4 replies
  • 0 likes

Solved!! new subscription for more devices needed

I've got a laptop, a PC at work, a phone, a Squeezebox server and an Onkyo receiver. 5 devices in total, which isn't really that unusual in this day and age, I imagine. now I got the dreaded message on my phone, "You have synced your playlists to mor...

  • Regular
  • I've got a laptop, a PC at work, a phone, a Squeezebox server and an Onkyo receiver.  5 devices in total, which isn't really that unusual in this day and age, I imagine.  now I got the drea...
  • Sam
  • Spotify
  • 508 Views
  • 5 replies
  • 0 likes
  • Premium
    Subscription
  • 508 Views
  • 5 replies
  • 0 likes

Charged 10.59

I have been a member for a six months and this month I was charged $10.59. The screen says: Subscription status You have an active Spotify Premium subscription. Your subscription will automatically renew and you will be charged $9.99 on 2013-08-25 un...

  • Casual Listener
  • I have been a member for a six months and this month I was charged $10.59.  The screen says: Subscription status You have an active Spotify Premium subscription. Your subscript...
  • Sam
  • Spotify
  • 2429 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 2429 Views
  • 3 replies
  • 0 likes