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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 406579 Views
  • 958 replies
  • 107 likes
  • Account
  • 406579 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176253 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176253 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100058 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100058 Views
  • 68 replies
  • 10 likes

I keep getting charged even though I canceled my subscription!

I canceled my subscription the same day I signed when I realized that the service didn't meet my needs. I just realized that I've been getting charged for the last 6 months even though I canceled the subscription. When I try to call their 877number, ...

  • Casual Listener
  • I canceled my subscription the same day I signed when I realized that the service didn't meet my needs.  I just realized that I've been getting charged for the last 6 months even though I cancel...
  • Adam
  • Roadie
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Redeem gift card while still under premium subscription

I am currently a Spotify premium user, paying with my credit card. Two days ago, my friend gave me a Spotify gift card and I accidently redeemed for Spotify subscriptions while I am still under premium subscription. I don't know whether gift-card val...

  • Newbie
  • I am currently a Spotify premium user, paying with my credit card. Two days ago, my friend gave me a Spotify gift card and I accidently redeemed for Spotify subscriptions while I am still under premi...
  • Adam
  • Roadie
  • 1572 Views
  • 1 replies
  • 0 likes
  • 1572 Views
  • 1 replies
  • 0 likes

Receiving email notifications about lists I'm not subscribed to

I receive almost daily email how somebody added a song to some playlist I'm not subscribed to. Example this I received today: "****** just added Jungle Music to the playlist Beach Trip". I double checked that I'm not subscribed to that list. Could yo...

  • Newbie
  • I receive almost daily email how somebody added a song to some playlist I'm not subscribed to. Example this I received today: "****** just added Jungle Music to the playlist Beach Trip". I doubl...
  • takkischitt
  • Newbie
  • 1194 Views
  • 14 replies
  • 0 likes
  • 1194 Views
  • 14 replies
  • 0 likes

Cannot login to my account

Hi, So recently I got a message saying something like (Error code: 410) and that I was logged out of my account. I tried reseting the password but didn't recive any emails. Maybe someone changed my email and password? I sent a support ticket 4 days a...

  • Casual Listener
  • Hi,   So recently I got a message saying something like (Error code: 410) and that I was logged out of my account. I tried reseting the password but didn't recive any emails. Maybe someone c...
  • Adam
  • Roadie
  • 441 Views
  • 6 replies
  • 0 likes
  • 441 Views
  • 6 replies
  • 0 likes

Premium gone

Hi, my name is Ansgar Engstrom and my spotify premium just vanished over night. Apparently, now I have Spotify Free. I have checked my payment log and my spotify premium is all paid and done for. I would like this issue to be fixed as soon as possibl...

  • Casual Listener
  • Hi, my name is Ansgar Engstrom and my spotify premium just vanished over night.   Apparently, now I have Spotify Free. I have checked my payment log and my spotify premium is all paid and ...
  • bitemandeln
  • Casual Listener
  • 181 Views
  • 2 replies
  • 0 likes
  • 181 Views
  • 2 replies
  • 0 likes

Spotify won't let me cancel my subscription?!

Can someone help me cancel my subscription? It accepts the password then nothing...just says its active Help would be appriecated Andy

  • Casual Listener
  • Can someone  help me cancel my subscription? It accepts the password then nothing...just says its active 😕   Help would be appriecated   Andy
  • MikeyB
  • Community Legend
  • 509 Views
  • 5 replies
  • 0 likes
  • 509 Views
  • 5 replies
  • 0 likes

Second account, can't get in

I just created a new spotify account, linked to a new email for business purposes. I logged out of my personal account and tried to sign in to my new one. When I sign into that account, Spotify completely breaks down and becomes unrepsonsive. When I ...

  • Casual Listener
  • I just created a new spotify account, linked to a new email for business purposes. I logged out of my personal account and tried to sign in to my new one. When I sign into that account, Spotify compl...
  • MikeyB
  • Community Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Solved!! Premium Subscription Upgrade

After having Spotify Premium for five months, I lost my debit card and forgot to change my account information before the bill cycle ended. As a result my premium access was cancelled. Not a big deal. However, when I went to renew my account and afte...

  • Casual Listener
  • After having Spotify Premium for five months, I lost my debit card and forgot to change my account information before the bill cycle ended. As a result my premium access was cancelled. Not a big deal...
  • eyekeyshoe
  • Gig Goer
  • 465 Views
  • 4 replies
  • 0 likes
  • 465 Views
  • 4 replies
  • 0 likes

Can't delete premium subscription

I go through the process to cancel my premium subscription, at the last step it asks me to login to Facebook - but this sends me back to the subscription page which states I have a current premium sub. I've tried logging out of FB, I've tried using I...

  • Casual Listener
  • I go through the process to cancel my premium subscription, at the last step it asks me to login to Facebook - but this sends me back to the subscription page which states I have a current premium su...
  • Taylor
  • Community Legend
  • 238 Views
  • 2 replies
  • 0 likes
  • 238 Views
  • 2 replies
  • 0 likes

Offline Listening Withdrawn - AGAIN!

Folks, A bit of frustration here. I am a premium subscriber that has now had my offline listening withdrawn from my main device for the 2nd time in less than a week. I've asked to have my devices reset - I guess it was done as my offline listening wa...

  • Casual Listener
  • Folks, A bit of frustration here. I am a premium subscriber that has now had my offline listening withdrawn from my main device for the 2nd time in less than a week.  I've asked to have my devic...
  • Taylor
  • Community Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Charged for 30 day free trial

I signed up for the free trail and my credit/debit card was charged the next day for the month. Love spotify but please fix this. Thanks, Mark

  • Casual Listener
  • I signed up for the free trail and my credit/debit card was charged the next day for the month. Love spotify but please fix this. Thanks, Mark  
  • Taylor
  • Community Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Two accountr/missing playlist

Hi, so I had a spotify connected with my facebook and then tried to make another account that was seperate. But my second account ended up connecting with my facebook so i now have two spotify accounts connected to facebook but, i lost my old playlis...

  • Newbie
  • Hi, so I had a spotify connected with my facebook and then tried to make another account that was seperate. But my second account ended up connecting with my facebook so i now have two spotify accoun...
  • Taylor
  • Community Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

how long does it take to have my dispute looked at?

So I sent a query regarding how I think I was charged when I shouldn't have been. Due to the lack of money that I currently have, I was requesting a refund. I am very short on money at the moment, so if someone could give me an idea on how long these...

  • Newbie
  • So I sent a query regarding how I think I was charged when I shouldn't have been. Due to the lack of money that I currently have, I was requesting a refund. I am very short on money at the moment, so...
  • Taylor
  • Community Legend
  • 286 Views
  • 1 replies
  • 1 likes
  • 286 Views
  • 1 replies
  • 1 likes

phone says i have more than 3 devices synced

Every once and then I have to redownload my playlists because the app is telling me I have more than 3 devices synced where I think y only have on 3 laptop, and 2 phones. Can you tell me how many devices have my account??? Or why is this is happening

  • Casual Listener
  • Every once and then I have to redownload my playlists because the app is telling me I have more than 3 devices synced where I think y only have on 3 laptop, and 2 phones. Can you tell me how many dev...
  • Taylor
  • Community Legend
  • 1712 Views
  • 1 replies
  • 0 likes
  • 1712 Views
  • 1 replies
  • 0 likes

iphone memory

Hi, I wanted to know how many MB does one synced (off line) album (aprox 8-10 songs) take on an iphone? Thanks

  • Newbie
  • Hi,   I wanted to know how many MB does one synced (off line) album (aprox 8-10 songs) take on an iphone? Thanks
  • MichaelJerzak
  • Composer
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Premium/Facebook confirm password loop

Hello Sir, I'm logged in spotify; but I want to buy premium. Everytime I click on "Confirm purchase" it keeps taking me to facebook to enter password - I enter the password, it takes me back back to Spotify confirm purchase page, click on it, takes m...

  • Newbie
  • Hello Sir, I'm logged in spotify; but I want to buy premium. Everytime I click on "Confirm purchase" it keeps taking me to facebook to enter password - I enter the password, it takes me back back...
  • keithdb5582
  • Casual Listener
  • 1366 Views
  • 6 replies
  • 2 likes
  • 1366 Views
  • 6 replies
  • 2 likes

Playlists Gone?!

So when I was logging in into my Spotify account, all my playlists were gone, is there any way to recover them? I had three named: ''Epische Shizzle'' ''Oude **bleep**'' and ''Rock'' If I can get them back, I would be realy gratefull! Thanks!

  • Visitor
  • So when I was logging in into my Spotify account, all my playlists were gone, is there any way to recover them? I had three named: ''Epische Shizzle'' ''Oude **bleep**'' and ''Rock'' If I can g...
  • Taylor
  • Community Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Solved!! Best way to utilise spotify at a house party

Hi folks. We're having a house party for a friend in a few weeks and I'll be 'DJing' with the help of Spotify and crossfade. We'd really like the music to be on in a few rooms at the same time. Now I know that you can't do this by signing in on a few...

  • Casual Listener
  • Hi folks.   We're having a house party for a friend in a few weeks and I'll be 'DJing' with the help of Spotify and crossfade. We'd really like the music to be on in a few rooms at the same ...
  • Taylor
  • Community Legend
  • 571 Views
  • 1 replies
  • 0 likes
  • 571 Views
  • 1 replies
  • 0 likes

Premium account not working

I have just upgraded to a premium account but it is not working on my laptop for some reason so I was wondering if any one could help or tell me how long it will take to be resolved because I am paying money for something that is not working?

  • Casual Listener
  • I have just upgraded to a premium account but it is not working on my laptop for some reason so I was wondering if any one could help or tell me how long it will take to be resolved because I am payi...
  • johnburgess96
  • Casual Listener
  • 228 Views
  • 2 replies
  • 0 likes
  • 228 Views
  • 2 replies
  • 0 likes

Facebook Loop

I cannot authenticate my account with Facebook when I try to purchase Spotify Premium. No one is helping with this at all and no moderators have offered any advice/solution/updates on the situation at all, which is strange due to the fact so many oth...

  • Regular
  • I cannot authenticate my account with Facebook when I try to purchase Spotify Premium. No one is helping with this at all and no moderators have offered any advice/solution/updates on the situation a...
  • dododod
  • Casual Listener
  • 312 Views
  • 2 replies
  • 0 likes
  • 312 Views
  • 2 replies
  • 0 likes