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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

286325 Views

529 replies

34 likes

Account
Free
  • 286325 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13600 Views

6 replies

11 likes

Security
  • 13600 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

539810 Views

990 replies

114 likes

Account
  • 539810 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129565 Views

74 replies

12 likes

Account
Login
Premium
  • 129565 Views
  • 74 replies
  • 12 likes

Phone

I am signed up for the Premium package, I can access it on my desk top but not from my iphone. It worked during the trial period but now I can't play anything offline on my iphone like before.

Casual Listener

I am signed up for the Premium package, I can access it on my desk top but not from my iphone. It worked during the trial period but now    I can't play anything offline on my&nbsp...

Peter__

Community Legend

182 Views

1 replies

0 likes

Premium
Subscription
  • 182 Views
  • 1 replies
  • 0 likes

Upgraded Issue

I had to upgrade my subscription again b/c something happened with my credit card. I have restarted my computer and re downloaded spotify and it still says I have a free account. Please help!

Regular

I had to upgrade my subscription again b/c something happened with my credit card. I have restarted my computer and re downloaded spotify and it still says I have a free account. Please help! 

Peter__

Community Legend

454 Views

5 replies

0 likes

Premium
  • 454 Views
  • 5 replies
  • 0 likes

Not letting me log in through any of the browsers (mobile, browser, or desktop)

Hey everyone. I tried logging into spotify earlier today to listen to music whilst doing some very boring work. I tried logging in to my normal account through facebook on the desktop version and it let me in, but I encountered a situation very simil...

Casual Listener

Hey everyone.    I tried logging into spotify earlier today to listen to music whilst  doing some very boring work. I tried logging in to my normal account through facebook on the ...

jimiman67

Casual Listener

435 Views

2 replies

0 likes

Account
  • 435 Views
  • 2 replies
  • 0 likes

PayPal direct debit issue

HelloI have contacted somone from spotify support staff through email and it was not that helpful.Here is my case:Since I ever started using spotify, I have payed with the direct debit option bank account, which means that PayPal automatically pulls ...

Casual Listener

Hello I have contacted somone from spotify support staff through email and it was not that helpful. Here is my case: Since I ever started using spotify, I have payed with the direct debit op...

Ammar

Casual Listener

2586 Views

6 replies

0 likes

  • 2586 Views
  • 6 replies
  • 0 likes

Can't activate spotify on sonos anymore

Hi there, I used to have spotify active on my sonos, we changed our Internet provider from DSL to Comcast Cable & The spotify app wouldn't work. I removed the spotify app, now when I try to add the spotify app back on to sonos, I get a error message ...

Casual Listener

Hi there, I used to have spotify active on my sonos, we changed our Internet provider from DSL to Comcast Cable & The spotify app wouldn't work. I removed the spotify app, now when I try to add ...

Peter__

Community Legend

2273 Views

3 replies

0 likes

Account
Login
Premium
  • 2273 Views
  • 3 replies
  • 0 likes

Solved!! Facebook-connection

My daughter has connected her Facebook with my Spotify. How can I disconnect?

Casual Listener

My daughter has connected her Facebook with my Spotify. How can I disconnect?

Marthenn

Casual Listener

470 Views

2 replies

0 likes

Account
  • 470 Views
  • 2 replies
  • 0 likes

NUS discount outside UK

Hi peeps, I got my NUS student card today and got it delivered to Ireland as an Open University student. Im just wondering now if I can still get the discount having an Irish spotify account or is this limited only to UK accounts? Would appreciate an...

Visitor

Hi peeps, I got my NUS student card today and got it delivered to Ireland as an Open University student. Im just wondering now if I can still get the discount having an Irish spotify account or is th...

Peter__

Community Legend

863 Views

5 replies

1 likes

  • 863 Views
  • 5 replies
  • 1 likes

Spotify suddenly not letting me to go online

Hi, I have a paid spotify account that I use with desktop and android. Today the android app logged me out and is not letting me to login anymore. Actually it lets me to login but instantly goes offline and then logs me out. I tried to use the deskto...

Newbie

Hi,   I have a paid spotify account that I use with desktop and android. Today the android app logged me out and is not letting me to login anymore. Actually it lets me to login but instantl...

Peter__

Community Legend

279 Views

1 replies

0 likes

Account
Login
Subscription
  • 279 Views
  • 1 replies
  • 0 likes

Profile not loading

I am having issues with seeing playlists on a profile I follow. It spins and never loads the playlists. This is the only profile I'm having issues with, and friends of mine are experiencing the same issue. I've checked if it is a setting on my end bu...

Newbie

I am having issues with seeing playlists on a profile I follow.  It spins and never loads the playlists.  This is the only profile I'm having issues with, and friends of mine are experienci...

Peter__

Community Legend

364 Views

1 replies

0 likes

Free
Other
Premium
Subscription
  • 364 Views
  • 1 replies
  • 0 likes

Spotify Unlimited as a gift

Hi. Ive got a unlimited gift card but my PIN are unreadable. What can i do?

Visitor

  Hi. Ive got a unlimited gift card but my PIN are unreadable. What can i do?

Taylor

Community Legend

237 Views

1 replies

0 likes

Unlimited
  • 237 Views
  • 1 replies
  • 0 likes

Ändrade kortuppgifter

HejJag upptäckte att mitt Spotify inte funkade, har fått nytt kontokort o glömt ändra kortnr hos er- klantigt! Det stod att ni inte kommer att dra ngt förrän nästa billing o jag misstänker då att tjänsten inte kommer fungera förrän nästa månad. Kan j...

Newbie

Hej Jag upptäckte att mitt Spotify inte funkade, har fått nytt kontokort o glömt ändra kortnr hos er- klantigt! Det stod att ni inte kommer att dra ngt förrän nästa billing o jag misstänker då at...

Adam

Roadie

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Facebook account deleted but cannot acces spotify anymore.

Hello,I deleted my facebook account, but now I cannot acces my spotify account anymore. I was linked but before I deleted the facebook, I unlinked it.. does it take some time or .. ?Username : 1149852670When I'm trying to recieve my password or chang...

Newbie

Hello, I deleted my facebook account, but now I cannot acces my spotify account anymore. I was linked but before I deleted the facebook, I unlinked it.. does it take some time or .. ? Username ...

Adam

Roadie

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

NJ - Information regarding tax of digital products for subscribers in NJ

If you have recently seen Spotify raise your subscription fee to include NJ sales tax, here is a link to the applicable document from the NJ Division of Treasury http://www.state.nj.us/treasury/taxation/amendments_sale-use_tax.shtml I thought I'd hig...

Casual Listener

If you have recently seen Spotify raise your subscription fee to include NJ sales tax, here is a link to the applicable document from the NJ Division of Treasury   http://www.state.nj.us/tre...

Adam

Roadie

1262 Views

1 replies

0 likes

  • 1262 Views
  • 1 replies
  • 0 likes

ayuda para recuperar contraseña

No recibo el mail para cambiarla (por supuesto he mirado el spam y configurado la seguridad de la cuenta para abrirla a tope). Dice que me han mandado un mail pero nada. Tampoco contesta nadie a los mails enviados al equipo de soporte(varios desde ha...

Casual Listener

No recibo el mail para cambiarla (por supuesto he mirado el spam y configurado la seguridad de la cuenta para abrirla a tope). Dice que me han mandado un mail pero nada. Tampoco contesta nadie a los ...

Adam

Roadie

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Cannot log in to original account

Issue has been resolved, please disregard

Casual Listener

Issue has been resolved, please disregard

Adam

Roadie

267 Views

1 replies

0 likes

Account
  • 267 Views
  • 1 replies
  • 0 likes

whats happening? Trial hasnt ended properly?

i have had the 48 hour trial and it says 'spotify premium trial ended' but it still works as if it hadnt ended? I can still search and play music! Im scared my money is being taken somehow please help

Regular

i have had the 48 hour trial and it says 'spotify premium trial ended' but it still works as if it hadnt ended? I can still search and play music! Im scared my money is being taken somehow please help

Adam

Roadie

662 Views

8 replies

0 likes

Account
Free
Login
Other
Premium
Security
Subscription
Unlimited
  • 662 Views
  • 8 replies
  • 0 likes

Solved!! losing playlistsongs

Hi, I have some playlists and one of them "Hogis 2 Ballader...Nästan" are losing it's songs all the time when I'm offline. The other playlists have no problem. This also happens for my followers on this playlist. As soon as I'm online and click on it...

Casual Listener

Hi, I have some playlists and one of them "Hogis 2 Ballader...Nästan" are losing it's songs all the time when I'm offline. The other playlists have no problem. This also happens for my followers on...

Sam

Spotify

729 Views

8 replies

0 likes

Premium
  • 729 Views
  • 8 replies
  • 0 likes

Cannot log in - screen just hangs

Mac OSX 10.7 Never had any problems until today. Spotify login screen just hangs (never prompts me for anything) with the icon spinning. I removed the app from Applications, deleted the plist files from the User Library, User caches (2 directories) a...

Casual Listener

Mac OSX 10.7 Never had any problems until today.  Spotify login screen just hangs (never prompts me for anything) with the icon spinning. I removed the app from Applications, deleted the pli...

thejame

Casual Listener

942 Views

4 replies

0 likes

Login
  • 942 Views
  • 4 replies
  • 0 likes

Solved!! offline does not work at all

Hi Folks, I signed up for premium last week and I never could play one song offline! What's the problem? Does not work on the imac neither on iphone. Only if I'm online and signed in.

Casual Listener

Hi Folks, I signed up for premium last week and I never could play one song offline! What's the problem? Does not work on the imac neither on iphone. Only if I'm online and signed in.

runninrobot

Casual Listener

438 Views

2 replies

0 likes

  • 438 Views
  • 2 replies
  • 0 likes

Spotify won't let me cancel my subscription?!

I wish to cancel my unlimited subscription ($4.99) and just use the radio. Can find it and when I get a question close the screen goes away. I want out of this thing.

Newbie

I wish to cancel my unlimited subscription ($4.99) and just use the radio. Can find it and when I get a question close the screen goes away. I want out of this thing.

Peter__

Community Legend

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes