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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80329 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653587 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
733977 Views
18 replies
29 likes
I would like to register for Spotify Hong Kong, however my Hong Kong card is a UnionPay card. Is it possible to get to pay using this card? The other option is direct debit. Is that possible?
I would like to register for Spotify Hong Kong, however my Hong Kong card is a UnionPay card. Is it possible to get to pay using this card? The other option is direct debit. Is that possible?
Community Legend
6598 Views
1 replies
0 likes
When I try to reset my password, it says that it looks like I log in with facebook, and if I want to change my Facebook password, I should go to settings in FB. But I want to be able to log in through spotify, it is necessary for me to use spotify on...
When I try to reset my password, it says that it looks like I log in with facebook, and if I want to change my Facebook password, I should go to settings in FB. But I want to be able to log in ...
Community Legend
726 Views
4 replies
0 likes
So I signed up for Spotify without connecting to Facebook, but I recently just connected to my facebook account. I want my username to be my full facebook name but instead my username is what i used when I first signed up for spotify. anyone know wha...
So I signed up for Spotify without connecting to Facebook, but I recently just connected to my facebook account. I want my username to be my full facebook name but instead my username is what i used ...
Community Legend
366 Views
4 replies
0 likes
my offline playlists takes a very long time to download each song, what is causing this tohappen?
my offline playlists takes a very long time to download each song, what is causing this to happen?
Music Fan
692 Views
4 replies
0 likes
This account that I am posting under was created accidentally when I logged in to Spotify with my Facebook login info--I registered before September 2011, so I have a username/password that is my primary account. I looked under the help section and f...
This account that I am posting under was created accidentally when I logged in to Spotify with my Facebook login info--I registered before September 2011, so I have a username/password that is my pri...
Community Legend
533 Views
3 replies
0 likes
I have just upgraded my account to premium after my 48 hour trial and my spotify app keeps saying I need to upgrade to premium to continue listening! Help please??
I have just upgraded my account to premium after my 48 hour trial and my spotify app keeps saying I need to upgrade to premium to continue listening! Help please??
Community Legend
314 Views
1 replies
0 likes
Hello, I finally decided to join Spotify and I have a couple account questions: 1. When I first created an account, I pressed "sign up with Facebook" on accident. I "deleted" the account by removing the app from my Facebook account. Did that really d...
Hello, I finally decided to join Spotify and I have a couple account questions: 1. When I first created an account, I pressed "sign up with Facebook" on accident. I "deleted" the account by ...
Not applicable
413 Views
1 replies
0 likes
Hi,I have upgraded to premium using my mobile provider, Yoigo, here at Spain, a couple of days ago, but in spotify still appears as free acount. I already talked with the mobile company and they are sure that they have activaded the spotify service, ...
Hi, I have upgraded to premium using my mobile provider, Yoigo, here at Spain, a couple of days ago, but in spotify still appears as free acount. I already talked with the mobile company and they ar...
Spotify Legend
554 Views
8 replies
0 likes
Hi everyone. I am a premium member and I have recently been having problems syncing music to my offline playlists. I have wifi, I make sure that offline mode is disabled, my phone never goes to sleep and I only have 300-400 offline songs so I am nowh...
Hi everyone. I am a premium member and I have recently been having problems syncing music to my offline playlists. I have wifi, I make sure that offline mode is disabled, my phone never ...
Regular
608 Views
4 replies
0 likes
I'm trying to create an account for my band - who has music on Spotify. We're called Aftermidnight. I'm trying to use my social media e-mail to create the account but when I go to create the account it says it's in use by another account. So then i w...
I'm trying to create an account for my band - who has music on Spotify. We're called Aftermidnight. I'm trying to use my social media e-mail to create the account but when I go to create the account ...
Community Legend
372 Views
1 replies
0 likes
someone started fallowing me and wont stop sending me songs, he or she has sent me over 50 songs today and i can't get them to stop what do i do?
someone started fallowing me and wont stop sending me songs, he or she has sent me over 50 songs today and i can't get them to stop what do i do?
Casual Listener
400 Views
2 replies
0 likes
Whenever I try to open Spotify on my phone it closes itself. I pay £9.99 a month for the subscription so pretty annoyed that I can't use it. Anyone else got this problem???
Whenever I try to open Spotify on my phone it closes itself. I pay £9.99 a month for the subscription so pretty annoyed that I can't use it. Anyone else got this problem???
Newbie
5049 Views
9 replies
1 likes
If I were to get the Free Trial forSpotify Premium - Can I only access Premium on my mobile device for 48 hours or for 30 days?
If I were to get the Free Trial forSpotify Premium - Can I only access Premium on my mobile device for 48 hours or for 30 days?
Roadie
1436 Views
5 replies
0 likes
I am syncing one of my playlists but rarely bring up spotify on my home network using my phone .. so when I was out shopping and using the phone, it decided to start syncing over the background on my data network. The only reason I knew is because I ...
I am syncing one of my playlists but rarely bring up spotify on my home network using my phone .. so when I was out shopping and using the phone, it decided to start syncing over the background on my...
Community Legend
547 Views
1 replies
0 likes
Ich bekomme von spotify keine Email zu gesendet obwohl ich ein Premium Account habe. Dadurch kann ich mich nicht mit Spotify bei Sonos anmelden !!!!Ichbezogne das mehrfach versucht. Spotify schickt jedoch keine Email !!!
Ich bekomme von spotify keine Email zu gesendet obwohl ich ein Premium Account habe. Dadurch kann ich mich nicht mit Spotify bei Sonos anmelden !!!! Ichbezogne das mehrfach versucht. Spotify schickt...
Roadie
436 Views
3 replies
0 likes
Hola Im helping a friend I hope someone understands this and can help. He (Juan) has sportify and he is linked with his facebook too (I have checked), but the name on the right hand side of the player still reads as his friends name (Jorge) but the p...
Hola Im helping a friend I hope someone understands this and can help. He (Juan) has sportify and he is linked with his facebook too (I have checked), but the name on the right han...
Casual Listener
369 Views
2 replies
0 likes
Hi, every thing in my account has disappear! my playlists, my premium subscription, etc. Every thing!!! now i´m like a new user!!! please help me! in spanish if it is possible!! thanks!
Hi, every thing in my account has disappear! my playlists, my premium subscription, etc. Every thing!!! now i´m like a new user!!! please help me! in spanish if it is possible!! thanks!
Spotify
498 Views
4 replies
0 likes
I have a mail saying my account has been disabled due to suspicion streaming!!!?What does that mean? Spotify is a streaming service, it is mainly used for my baby on his iPod to help him sleep, I would like a more detailed explanation ! Case # 006713...
I have a mail saying my account has been disabled due to suspicion streaming!!!? What does that mean? Spotify is a streaming service, it is mainly used for my baby on his iPod to help him sleep,...
Spotify
1377 Views
8 replies
0 likes
Anyone able to help me figure out why i have been charged twice on the same day for Premium subscription.
Anyone able to help me figure out why i have been charged twice on the same day for Premium subscription.
Not applicable
1140 Views
3 replies
1 likes
I understand the the 3,333 offline track limit is due to the licensing agreements that Spotify has with the music companies. But...other services such as Deezer or Simfy don't have such a limit. Were they just better at negotiating with the Music gia...
I understand the the 3,333 offline track limit is due to the licensing agreements that Spotify has with the music companies. But...other services such as Deezer or Simfy don't have such a limit. Were...
Spotify
1351 Views
1 replies
0 likes
