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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 171 Views
  • 0 replies
  • 5 likes
  • Security
  • 171 Views
  • 0 replies
  • 5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • CeliMaga
  • Casual Listener
  • 434069 Views
  • 967 replies
  • 108 likes
  • Account
  • 434069 Views
  • 967 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1192626 Views
  • 119 replies
  • 116 likes
  • Account
  • 1192626 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 105972 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 105972 Views
  • 70 replies
  • 11 likes

Receipts history

how do I delete my receipts? I would not want to keep record.

  • Casual Listener
  • how do I delete my receipts? I would not want to keep record.
  • Peter__
  • Community Legend
  • 621 Views
  • 1 replies
  • 0 likes
  • 621 Views
  • 1 replies
  • 0 likes

Delete Playlists from Phone

If I delete a playlist from my phone, will it also delete from my desktop?

  • Newbie
  • If I delete a playlist from my phone, will it also delete from my desktop?
  • Peter__
  • Community Legend
  • 311 Views
  • 1 replies
  • 0 likes
  • 311 Views
  • 1 replies
  • 0 likes

Solved!! How to Create/Link an Official Artist Spotify Account?

Hi, I'm in a band that is on Spotify. Since the follow feature has been introduced, our label has asked us to create an official artist spotify account. I already have a personal account, but I created another one with the band's information so that ...

  • Casual Listener
  • Hi,  I'm in a band that is on Spotify. Since the follow feature has been introduced, our label has asked us to create an official artist spotify account. I already have a personal account, bu...
  • youblewitfl
  • Casual Listener
  • 25221 Views
  • 5 replies
  • 0 likes
  • 25221 Views
  • 5 replies
  • 0 likes

Spotify premium

My spotify application doesn't recognized that I'm a premium user. It won't allow me to playback my music list. Please help!

  • Casual Listener
  • My spotify application doesn't recognized that I'm a premium user. It won't allow me to playback my music list. Please help!
  • Taylor
  • Community Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Downgrade from unlimited to free

I wish to downgrade my account today from unlimited to free. I've already cancelled my subscription but it takes place in june. I need it as soon as possible to be able to set up premium subscription through another payment service. How can I fix thi...

  • Newbie
  • I wish to downgrade my account today from unlimited to free. I've already cancelled my subscription but it takes place in june. I need it as soon as possible to be able to set up premium subscription...
  • Adam
  • Roadie
  • 376 Views
  • 3 replies
  • 0 likes
  • 376 Views
  • 3 replies
  • 0 likes

I paid for Unlimited last night, still not upgraded

I paid for Spotify Unlimited last night, I got the conformation email and the money has left my account, yet my account has not upgraded... my username is Replux, and I can provide a transaction ID if needed.

  • Visitor
  • I paid for Spotify Unlimited last night, I got the conformation email and the money has left my account, yet my account has not upgraded... my username is Replux, and I can provide a transaction ID i...
  • Adam
  • Roadie
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Offline Access Withdrawn

Also my Nexus 4 doesn't show up on my devices when I connect it to the same wifi as my PC. Any fixes?

  • Music Fan
  • Also my Nexus 4 doesn't show up on my devices when I connect it to the same wifi as my PC. Any fixes?
  • GQ
  • Music Fan
  • 244 Views
  • 5 replies
  • 0 likes
  • 244 Views
  • 5 replies
  • 0 likes

Solved!! can't find a user who is not on my Facebook?

hi, my spotify account is hinged to facebook. user i am looking for based in UK and not on my Facebook, is there any limitation to who you can find and follow?

  • Casual Listener
  • hi, my spotify account is hinged to facebook. user i am looking for based in UK and not on my Facebook, is there any limitation to who you can find and follow? 
  • kayliescomet
  • Casual Listener
  • 555 Views
  • 2 replies
  • 0 likes
  • 555 Views
  • 2 replies
  • 0 likes

Free Trial payment not working

I cannot sign up for the 30 day trial, I have tried 4 different devices, both at home and work and I get stuck on the "Validate and Finish" step, with the screen saying loading please wait. My browser reports the following Javascript error, it may no...

  • Newbie
  • I cannot sign up for the 30 day trial, I have tried 4 different devices, both at home and work and I get stuck on the "Validate and Finish" step, with the screen saying loading please wait.   ...
  • cjentan
  • Newbie
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

I have the wrong facebook account linked to my spotify account

Hi My account is synced up to my brothers facebook account, i need to have it disconnected so that I can connect to my own. User: Fiddax Thanks a bunch! //Fredrik

  • Newbie
  • Hi    My account is synced up to my brothers facebook account, i need to have it disconnected so that I can connect to my own.    User: Fiddax   Thanks a bunch!  ...
  • Peter__
  • Community Legend
  • 238 Views
  • 3 replies
  • 0 likes
  • 238 Views
  • 3 replies
  • 0 likes

Solved!! Premium Not Working on Computer or iPhone

Hi, today I got premium to stream songs on my iphone and when i go to the account overview it says i have the premium account. However, whenever i try to make a playlist available offline on my computer or play songs on my phone (the playlists do syn...

  • Casual Listener
  • Hi, today I got premium to stream songs on my iphone and when i go to the account overview it says i have the premium account. However, whenever i try to make a playlist available offline on my compu...
  • Peter__
  • Community Legend
  • 856 Views
  • 14 replies
  • 1 likes
  • 856 Views
  • 14 replies
  • 1 likes

Offline Access Withdrawn

Hey I need to get my device list reset, because I can no longer do offline mode for one of my computers. Is there a way to get more than just 3 devices?

  • Casual Listener
  • Hey I need to get my device list reset, because I can no longer do offline mode for one of my computers.   Is there a way to get more than just 3 devices?
  • Peter__
  • Community Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Account hacked - I can't change my password; able to post because I didn't quit the windows app

Help! Someone apparently either guessed my password or figured out some other way to change the email. My email was and has always been h - a - g - s - 2 - k *at* g - m - a - i - l - dot com (without the dashes, obviously). Look up my historical info...

  • Casual Listener
  • Help! Someone apparently either guessed my password or figured out some other way to change the email. My email was and has always been h - a - g - s - 2 - k *at* g - m - a - i - l - dot com (without...
  • hags2k
  • Casual Listener
  • 353 Views
  • 2 replies
  • 0 likes
  • 353 Views
  • 2 replies
  • 0 likes

Solved!! Playlists have gone

Hi, i was wondering if my playlists were stored anywhere? They're not showing up on my spotify! I have noticed that i'm not the only one with this problem! Thanks Rachel

  • Casual Listener
  • Hi, i was wondering if my playlists were stored anywhere? They're not showing up on my spotify! I have noticed that i'm not the only one with this problem!   Thanks   Rachel
  • rachbaker9
  • Casual Listener
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Premium account

I have had the premium since Feb. I am trying to get the offline to work on my IPad, I have loged out and loged back on in both Facebook and Spotify. It still says my trial period has ended. HELP

  • Newbie
  • I have had the premium since Feb. I am trying to get the offline to work on my IPad, I have loged out and loged back on in both Facebook and Spotify. It still says my trial period has ended. HELP
  • Liam
  • Community Legend
  • 184 Views
  • 2 replies
  • 0 likes
  • 184 Views
  • 2 replies
  • 0 likes

Phone showing 48 hour trial

I had some problems with facebook and tried to exit. This was all good until my spotify quit working. Should have to have facebook for a service I pay for, right? But anyway, I reactivated facebook and reinstalled spotify. My account shows I still ha...

  • Newbie
  • I had some problems with facebook and tried to exit.  This was all good until my spotify quit working.  Should have to have facebook for a service I pay for, right?  But anyway, I reac...
  • Taylor
  • Community Legend
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Facebook and Spotify account to different accounts?

Hey,For some reason I had to redo my Premium subscription and I did it from the Spotify Homepage logged in as myself.Today I noticed on my Spotify Account I created years ago, I've got no premium. But if I log in with my Facebook account, I've got Pr...

  • Visitor
  • Hey, For some reason I had to redo my Premium subscription and I did it from the Spotify Homepage logged in as myself. Today I noticed on my Spotify Account I created years ago, I've got no premi...
  • Liam
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

I subscribed to premium but it says only 2 days...

Hello: Today I tried to subscribe to premium from Spain in order to have 1 month free and later to use 30% discount in Spain. But when I subscribed, Spotify charged me 9.99€ (no free month and no discount) and then I downloaded Spotify to my Samsung ...

  • Visitor
  • Hello: Today I tried to subscribe to premium from Spain in order to have 1 month free and later to use 30% discount in Spain. But when I subscribed, Spotify charged me 9.99€ (no free month and no dis...
  • Liam
  • Community Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Solved!! Unable to connect to Facebook

Good Afternoon, The other day I stupidly disconnected my Spotify from Facebook through the option in Preferences in Spotify desktop for Windows. I want to now connect it back to my Facebook account again however it brings up an error 'unable to conne...

  • Gig Goer
  • Good Afternoon,   The other day I stupidly disconnected my Spotify from Facebook through the option in Preferences in Spotify desktop for Windows. I want to now connect it back to my Facebook ...
  • JasonHibs1
  • Gig Goer
  • 1177 Views
  • 3 replies
  • 0 likes
  • 1177 Views
  • 3 replies
  • 0 likes

Spotify Sync

I have a premium subscription, I just want to know if I am syncing the playlists for offline listening on my phone, I would be downloading the songs again on my phone or will it be transferring the songs over WIFI?

  • Newbie
  • I have a premium subscription, I just want to know if I am syncing the playlists for offline listening on my phone, I would be downloading the songs again on my phone or will it be transferring the s...
  • Liam
  • Community Legend
  • 179 Views
  • 2 replies
  • 0 likes
  • 179 Views
  • 2 replies
  • 0 likes