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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4597 Views
  • 1 replies
  • 9 likes
  • Security
  • 4597 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 465181 Views
  • 976 replies
  • 111 likes
  • Account
  • 465181 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205650 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205650 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113251 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113251 Views
  • 72 replies
  • 12 likes

song sharing

Hi, I am following a friend on spotify. When I clicked on his name in Spotify, I can see his recent activity. It says "X shared the song" then underneath I can see what song it is. Does it mean he shared the song with me? or that he shared the song w...

  • Newbie
  • Hi,   I am following a friend on spotify. When I clicked on his name in Spotify, I can see his recent activity. It says "X shared the song" then underneath I can see what song it is. Does it...
  • Peter__
  • Community Legend
  • 311 Views
  • 1 replies
  • 0 likes
  • 311 Views
  • 1 replies
  • 0 likes

Charged twice

Hi, I've noticed several people have had this problem. I've just signed up to Premium and have been charged twice. Please can someone resolve this.Linzi

  • Casual Listener
  • Hi, I've noticed several people have had this problem. I've just signed up to Premium and have been charged twice. Please can someone resolve this. Linzi
  • Peter__
  • Community Legend
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Solved!! Premium doesn't work!!

I just upgraded to Spotify Premium today. The problem is that it doesn't work. On my mobile-phone it just still says "The track is only available for Premium users." And YES, I have already tried the "clean reinstallation" several times but it just s...

  • Casual Listener
  •   I just upgraded to Spotify Premium today. The problem is that it doesn't work. On my mobile-phone it just still says "The track is only available for Premium users."   And YES, ...
  • Peter__
  • Community Legend
  • 4845 Views
  • 46 replies
  • 0 likes
  • 4845 Views
  • 46 replies
  • 0 likes

Where has my account gone?

I have an account that i love which i think has an account number 1121974459. It has over 1000 songs in it and loads of playlists. I use it for hours every day. HOWEVER today i have had no end of problems 1) I opened up spotify on my Samsung Galaxy N...

  • Casual Listener
  • I have an account that i love which i think has an account number 1121974459. It has over 1000 songs in it and loads of playlists. I use it for hours every day.   HOWEVER today i have h...
  • user-removed
  • Not applicable
  • 1030 Views
  • 2 replies
  • 0 likes
  • 1030 Views
  • 2 replies
  • 0 likes

Another spotify premium account not working

I signed up for the free 30 day premium trial today and cannot play starred tracks or playlists on my phone. I don't want to waste my free days. Please fix this problem!

  • Newbie
  • I signed up for the free 30 day premium trial today and cannot play starred tracks or playlists on my phone. I don't want to waste my free days. Please fix this problem!
  • jacob_tullis
  • Music Fan
  • 400 Views
  • 2 replies
  • 0 likes
  • 400 Views
  • 2 replies
  • 0 likes

I have 2 accounts and want to delete one

A few days ago I created an account linking it with Facebook, and today I logged out and entered again but it seems like I created a new one because I didn't follow anyone and they didn't follow me, so I started doing every step again. To my surprise...

  • Newbie
  • A few days ago I created an account linking it with Facebook, and today I logged out and entered again but it seems like I created a new one because I didn't follow anyone and they didn't follow me, ...
  • user-removed
  • Not applicable
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Won't recognize Premium

Hi There! I've bought Premium this evening. First it all worked fine until the music stopped and all that happens when i click on a new "grey" track on my Iphone i get the message : "Premium required". When i log in to spotify from my computer its ju...

  • Newbie
  • Hi There!  I've bought Premium this evening.  First it all worked fine until the music stopped and all that happens when i click on a new "grey" track on my Iphone i get the message :&nb...
  • user-removed
  • Not applicable
  • 338 Views
  • 2 replies
  • 1 likes
  • 338 Views
  • 2 replies
  • 1 likes

I have premium but can play my starred tracks

I have premium but my iphone app keeps telling me i need to upgrade when i try to play my starred tracks. HELP!!!!

  • Newbie
  • I have premium but my iphone app keeps telling me i need to upgrade when i try to play my starred tracks. HELP!!!!
  • user-removed
  • Not applicable
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

30 days...

Hello! I just registrated 1 hour ago to get the 30 days free spotify premium. This is not working on my computer or pone. I have tryed to log out an back in but this do not work. I also tried to registrate one more time, but I cant because it says I ...

  • Casual Listener
  • Hello!   I just registrated 1 hour ago to get the 30 days free spotify premium. This is not working on my computer or pone. I have tryed to log out an back in but this do not work. I also trie...
  • user-removed
  • Not applicable
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Solved!! 10 hours free each month?

I'm a little confused. Its May 1st, I turned on Spotify this afternoon for the first time this month and just got told that I maxed my 10 hours at 5pm. How can that be?

  • Casual Listener
  • I'm a little confused.  Its May 1st, I turned on Spotify this afternoon for the first time this month and just got told that I maxed my 10 hours at 5pm.  How can that be?
  • marmite_hater
  • Casual Listener
  • 768 Views
  • 3 replies
  • 0 likes
  • 768 Views
  • 3 replies
  • 0 likes

please read: all my playlists have disappeared

HI I Went to open spotify this evening and it had logged me out. After logging back in I found that all of my playlists had been deleted Can anyone please help me?! Thanks Matt

  • Casual Listener
  • HI   I Went to open spotify this evening and it had logged me out. After logging back in I found that all of my playlists had been deleted 😞 Can anyone please help me?!   Thanks ...
  • 1987matty
  • Casual Listener
  • 292 Views
  • 2 replies
  • 0 likes
  • 292 Views
  • 2 replies
  • 0 likes

Cache location changing and local files begin removed every couple days

As the title says for the past few weeks (maybe longer) every couple days Spotify informs me that my local access for my computer has been withdrawn. Then I look in my settings and I notice my cache folder location has returned to default. Once I cha...

  • Newbie
  • As the title says for the past few weeks (maybe longer) every couple days Spotify informs me that my local access for my computer has been withdrawn. Then I look in my settings and I notice my cache ...
  • Peter__
  • Community Legend
  • 499 Views
  • 1 replies
  • 0 likes
  • 499 Views
  • 1 replies
  • 0 likes

Spotify Premium not working

I've bought spotify premium card and redeemed it on the webpage. However it is still not working on my MacBook neither on my iPhone 5. Ads are still there and phone plays no songs. My profile says that i have a premium account though. Kind regards Lu...

  • Newbie
  • I've bought spotify premium card and redeemed it on the webpage. However it is still not working on my MacBook neither on my iPhone 5. Ads are still there and phone plays no songs. My profile says th...
  • chris_t53
  • Casual Listener
  • 1207 Views
  • 6 replies
  • 0 likes
  • 1207 Views
  • 6 replies
  • 0 likes

2nd spotify account

Hi, I want to set up a 2nd premium spotify account - would I be able to use the same email address to set it up? or would it need to be set up with a different email address? many thanks

  • Casual Listener
  • Hi, I want to set up a 2nd premium spotify account - would I be able to use the same email address to set it up? or would it need to be set up with a different email address? many thanks
  • WJ
  • Casual Listener
  • 495 Views
  • 3 replies
  • 0 likes
  • 495 Views
  • 3 replies
  • 0 likes

Premium not appearing on laptop, only on mobile device

I have had Spotify Premium for the past 2 months and recently (today) had to resubscribe to it for some reason. My Spotify profile online shows that I am a premium account holder. The premium is showing on my mobile device, HOWEVER it IS NOT appearin...

  • Regular
  • I have had Spotify Premium for the past 2 months and recently (today) had to resubscribe to it for some reason. My Spotify profile online shows that I am a premium account holder. The p...
  • rasmus_arnold
  • Casual Listener
  • 508 Views
  • 5 replies
  • 0 likes
  • 508 Views
  • 5 replies
  • 0 likes

Already used free trial?

Today I upgraded to premium, but I believe that I've previously used the 3o day free trial. So now when I go to use the Spotify app on my phone, it is saying I can only use Spotify radio. Is there any way to remove the free trial (since I don't techn...

  • Newbie
  • Today I upgraded to premium, but I believe that I've previously used the 3o day free trial. So now when I go to use the Spotify app on my phone, it is saying I can only use Spotify radio. Is there an...
  • Peter__
  • Community Legend
  • 1629 Views
  • 1 replies
  • 0 likes
  • 1629 Views
  • 1 replies
  • 0 likes

premium not working

I just signed up for the 30-day trial and when I try to play my playlist it says "Only premium users can stream on demand on mobile" and when I click "get premium" it shows that I am subscribed to premium already. have the receipt. Does not seem to b...

  • Newbie
  • I just signed up for the 30-day trial and when I try to play my playlist it says "Only premium users can stream on demand on mobile" and when I click "get premium" it shows that I am subscribed to pr...
  • Peter__
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

to spotify

yes i canceled my face book account and couldnt acces my spotify account sowe i opened this one but yall just chared me on the other one i would like to be able to use that one but if not than just cancel that one and a another one is [Snip-Email-Pet...

  • Newbie
  • yes i canceled my face book account and couldnt acces my spotify account sowe i opened this one but yall just chared me on the other one i would like to be able to use that one but if not than just c...
  • Peter__
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

worst experience EVER

So today I decieded to try the 30 day free trial. I cliked the appropriate links and it charged me the $9.99. Furiously I tried to find your customer support area to call customer care or email someone and there is none of that. only the "help" area ...

  • Casual Listener
  • So today I decieded to try the 30 day free trial. I cliked the appropriate links and it charged me the $9.99. Furiously I tried to find your customer  support area to call customer care or email...
  • Peter__
  • Community Legend
  • 229 Views
  • 3 replies
  • 0 likes
  • 229 Views
  • 3 replies
  • 0 likes