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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 324 Views
  • 0 replies
  • 6 likes
  • Security
  • 324 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 436747 Views
  • 971 replies
  • 108 likes
  • Account
  • 436747 Views
  • 971 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194191 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194191 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106434 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106434 Views
  • 70 replies
  • 11 likes

charged yearly subscription although on monthly subscrition

Spotify deducts the premium monthly subscription, then a few days ago, along with the montly subscription, they deducted a whole years subscription.....$119.886 I read FAQ and went to see my subscription status under my account > subscription, it has...

  • Casual Listener
  • Spotify deducts the premium monthly subscription, then a few days ago, along with the montly subscription, they deducted a whole years subscription.....$119.886   I read FAQ and went to see my...
  • Taylor
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

change e-mail

Hello, I have sended 13th of april an contact form to spotify to ask to change my e-mailadress.Now I still have not heard anything back. I was just wondering if that is the correct way to change it. It goes about that the account is from someone who ...

  • Casual Listener
  • Hello,   I have sended 13th of april an contact form to spotify to ask to change my e-mailadress. Now I still have not heard anything back.   I was just wondering if that is the correc...
  • Richard
  • Community Legend
  • 355 Views
  • 4 replies
  • 0 likes
  • 355 Views
  • 4 replies
  • 0 likes

Solved!! Resetting password doesn't work!

Hi there, I forgot my Spotify password. Before I want to add a Paypal account to it I want to make sure I know it. When I click the link in the 'Reset your password'-mail I get the message: Seems to have taken a while. It says that for security reaso...

  • Regular
  • Hi there,   I forgot my Spotify password. Before I want to add a Paypal account to it I want to make sure I know it. When I click the link in the 'Reset your password'-mail I get the mess...
  • Rorey
  • Spotify
  • 13607 Views
  • 12 replies
  • 0 likes
  • 13607 Views
  • 12 replies
  • 0 likes

Solved!! Keeps disconecting me offline mode.

i have Full premium Subscription. Only today problem has started. Keeps going into Offline mode. Firewall is Not blocking. nor is my subscription up. So wtf is going on! have latest update. not gonna pay for this crap if can't play nothing.

  • Gig Goer
  • i have Full premium Subscription. Only today problem has started. Keeps going into Offline mode. Firewall is Not blocking. nor is my subscription up. So wtf is going on! have latest update. not gonna...
  • lilactiger89
  • Newbie
  • 6080 Views
  • 9 replies
  • 0 likes
  • 6080 Views
  • 9 replies
  • 0 likes

I can't seem to download Spotify after I uninstalled it.

There was a problem when I tried to open my Spotify program on my computer so I just thought I could uninstall it then install it again but it says that it can't be downloaded, Someone help.

  • Newbie
  • There was a problem when I tried to open my Spotify program on my computer so I just thought I could uninstall it then install it again but it says that it can't be downloaded, Someone help.
  • MikeyBoi
  • Gig Goer
  • 452 Views
  • 1 replies
  • 0 likes
  • 452 Views
  • 1 replies
  • 0 likes

Solved!! Payment Options: Paypal, Credit Card, and Purchase Premium within iTunes app?

As I do not have a credit card or a PayPal, since I'm under 18, I would love to buy the Premium Edition but I do not have a credit card or Paypal. I think It would be a great idea to purchase premium within the Spotify app on iTunes for $9.99 every m...

  • Casual Listener
  • As I do not have a credit card or a PayPal, since I'm under 18, I would love to buy the Premium Edition but I do not have a credit card or Paypal. I think It would be a great idea to purchase premium...
  • MikeyBoi
  • Gig Goer
  • 2051 Views
  • 3 replies
  • 0 likes
  • 2051 Views
  • 3 replies
  • 0 likes

Personal account with a business name?

Is this possible? We would like to create playlists for our blog.

  • Newbie
  • Is this possible? We would like to create playlists for our blog.
  • Stupify
  • Community Legend
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Account wiped!?!?!

After I updated today and signed in with facebook info which I have always done all my started songs and play list weren't there anymore.... I have installed and reinstalled and same thing.... Anyone have any ideas??

  • Newbie
  • After I updated today and signed in with facebook info which I have always done all my started songs and play list weren't there anymore.... I have installed and reinstalled and same thing.... A...
  • Peter__
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Solved!! No Facebook account anymore, how can I access my music or move subscription?

Hi everyone, I need help with a big problem. I have deleted my Facebook account because I no longer wanted to have one. But since that was my way of logging in to Spotify, I no longer can access my music. I haven't ended my subscription and I'm not p...

  • Casual Listener
  • Hi everyone,    I need help with a big problem. I have deleted my Facebook account because I no longer wanted to have one. But since that was my way of logging in to Spotify, I no longer ...
  • Reshad21
  • Casual Listener
  • 1148 Views
  • 7 replies
  • 0 likes
  • 1148 Views
  • 7 replies
  • 0 likes

Premium not working mobile

My spotify won't play at my phone at all I pay for it two days ago and is not letting me play no music only the radio like was going on can someone help me

  • Newbie
  • My spotify won't play at my phone at all I pay for it two days ago and is not letting me play no music only the radio like was going on can someone help me
  • Peter__
  • Community Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Spotify Premium Trial Question

I just signed up for the Spotify Premium 30-day free trial, why does my phone say I only have two days left? Also, my account says that my trial ends on the 20th? Can someone clear this up for me? I thought the trial was 30 days not 2.

  • Casual Listener
  • I just signed up for the Spotify Premium 30-day free trial, why does my phone say I only have two days left? Also, my account says that my trial ends on the 20th? Can someone clear this up for me? I ...
  • ashesinacan
  • Casual Listener
  • 182 Views
  • 2 replies
  • 0 likes
  • 182 Views
  • 2 replies
  • 0 likes

Solved!! Error when logging into new account

When creating my account, I finished the registration process and then the message "'Ops! Something went wrong" popped up. Now everytime I try to sign into my new account 'Auroka' I get an error. I can't create a new account with the same email since...

  • Casual Listener
  • When creating my account, I finished the registration process and then the message "'Ops! Something went wrong" popped up. Now everytime I try to sign into my new account 'Auroka' I get an error. I c...
  • TestPilot004
  • Casual Listener
  • 419 Views
  • 5 replies
  • 0 likes
  • 419 Views
  • 5 replies
  • 0 likes

In Norway with Dutch account --> can't find certain artists

Hi, As the subject says I have a Dutch account and residing in Norway for half a year. In the Netherlands I could find any song, but now I can't. My Norwegian colleague can find music that I can't find.... Any idea how that is possible? Something to ...

  • Music Fan
  • Hi,   As the subject says I have a Dutch account and residing in Norway for half a year. In the Netherlands I could find any song, but now I can't. My Norwegian colleague can find music that I...
  • Peter__
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Solved!! Cancelling Facebook, but still want to use Spotify.

Hello there, This is my 3th time I try to get in touch with you, and it will be my last time. I want to end my Facebook account, but unfortunately my Spotify account is based on Facebook, so if I end my Facebook I can't use Spotify anymore (known iss...

  • Visitor
  • Hello there, This is my 3th time I try to get in touch with you, and it will be my last time. I want to end my Facebook account, but unfortunately my Spotify account is based on Facebook, so if I end...
  • HoiBee
  • Roadie
  • 1091 Views
  • 16 replies
  • 0 likes
  • 1091 Views
  • 16 replies
  • 0 likes

Can´t log in

Suddenly I can't log in. I have renewed my account. Then I tried to log in after I set the device user name and device password. Trying to log in fails and say that it is wrong username/password or that they can't find the facebookaccount.Device nr i...

  • Newbie
  • Suddenly I can't log in. I have renewed my account. Then I tried to log in after I set the device user name and device password. Trying to log in fails and say that it is wrong username/password or t...
  • Peter__
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

I have premium, but you say my "free trial" is about to expire!

I have a premuim subscription. Yesterday I fired up Spotify on my Galaxy SII, ready to listen to my downloaded playlists at work, per usual. I got the login screen. I entered my username and password several times, but they wouldn't work. Then I conn...

  • Newbie
  • I have a premuim subscription. Yesterday I fired up Spotify on my Galaxy SII, ready to listen to my downloaded playlists at work, per usual. I got the login screen. I entered my username and password...
  • Peter__
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Help, I lost all my playlist.

I think I might have duplicate accounts or something. My facebook picture and my account on spotify was linked to my brothers email somehow and now all my playlist are gone. Any help would be much appreciated.

  • Newbie
  • I think I might have duplicate accounts or something. My facebook picture and my account on spotify was linked to my brothers email somehow and now all my playlist are gone. Any help would be much ap...
  • Taylor
  • Community Legend
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Most Starred tracks are gone.

I had hundreds of starred songs, and now they are all gone except for 3 or 4 of them.

  • Casual Listener
  • I had hundreds of starred songs, and now they are all gone except for 3 or 4 of them.
  • Alomari31
  • Casual Listener
  • 171 Views
  • 2 replies
  • 0 likes
  • 171 Views
  • 2 replies
  • 0 likes

Premium account not being recognized

I can log into my spotify account but it doesn't seem to register that I am a premium user. I have not canceled my subscription and pay every month. I just want to know why can't I listen to the music I'm paying for? Has anyone else had this happen, ...

  • Newbie
  • I can log into my spotify account but it doesn't seem to register that I am a premium user. I have not canceled my subscription and pay every month. I just want to know why can't I listen to the musi...
  • Taylor
  • Community Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Why did my subscription change from Spotify Unlimited to Premium - I did not do this change.

Dear Spotify Team: I have been enjoying Spotify greatly because of the feature of being able to listen to one Artists Music and tracks for as long as I like or to change when I choose. Now Spotify freezes up when I sign on - it stops playing and tota...

  • Casual Listener
  • Dear Spotify Team:   I have been enjoying Spotify greatly because of the feature of being able to listen to one Artists Music and tracks for as long as I like   or to change when I choo...
  • Taylor
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes