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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8920 Views
  • 1 replies
  • 9 likes
  • Security
  • 8920 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480037 Views
  • 979 replies
  • 111 likes
  • Account
  • 480037 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210414 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210414 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120571 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120571 Views
  • 72 replies
  • 12 likes

Getting emails concerning someone's account that is not me...

I just received a couple of emails that were directed towards 'Katie' about people subscribing to her playlists, but I am not Katie and these are not my playlists. What should I do?

  • Casual Listener
  • I just received a couple of emails that were directed towards 'Katie' about people subscribing to her playlists, but I am not Katie and these are not my playlists. What should I do?
  • Richard
  • Community Legend
  • 287 Views
  • 3 replies
  • 0 likes
  • 287 Views
  • 3 replies
  • 0 likes

massive fail @ premium upgrade

hi spotify & community, i'm getting really frustrated here trying to upgrade from unlimited to premium. i tried it many times with my current german "sofort" subscription and it didn't work, saying spotify hasn't received my payments (although i have...

  • Newbie
  • hi spotify & community,   i'm getting really frustrated here trying to upgrade from unlimited to premium. i tried it many times with my current german "sofort" subscription and it didn't...
  • Sam
  • Spotify
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

30-DAY TRIAL: credit card doesn't work?

i've previously had a spotify account. I wanted to try out 30-day-trial for premium. But the problem is, that when I give my credit card information, nothing happens? "Declined, please check or change payment details." All the information is correct....

  • Newbie
  • i've previously had a spotify account. I wanted to try out 30-day-trial for premium. But the problem is, that when I give my credit card information, nothing happens?    "Declined, plea...
  • Sam
  • Spotify
  • 445 Views
  • 4 replies
  • 1 likes
  • 445 Views
  • 4 replies
  • 1 likes

Solved!! Another Facebook Question

I have deactivated my facebook and used to sign into spotify just fine without reactivating my facebook account. Suddenly I can't do that. I have a paid subscription and don't want to lose the month I've already paid for if I start another spotify ac...

  • Casual Listener
  • I have deactivated my facebook and used to sign into spotify just fine without reactivating my facebook account.  Suddenly I can't do that.  I have a paid subscription and don't want to los...
  • SmillerGrace
  • Casual Listener
  • 510 Views
  • 7 replies
  • 0 likes
  • 510 Views
  • 7 replies
  • 0 likes

Spotify claimed two times €4,99 for one month subscription

Hi Spotify,I've paid €4,99 for one month of subscription.But 3 days later Spotify took another €4,99 from my Paypal account?What to do now?Thanks,Regards.

  • Casual Listener
  • Hi Spotify, I've paid €4,99 for one month of subscription. But 3 days later Spotify took another €4,99 from my Paypal account? What to do now? Thanks, Regards.
  • JayAAP
  • Casual Listener
  • 212 Views
  • 2 replies
  • 0 likes
  • 212 Views
  • 2 replies
  • 0 likes

Error 408

Hi! Today I was going on my spotify on my iPhone and I got the 408 Error. I think my account is set to Norway, but I've been using it for 6 months in the US. Can this be fixed?

  • Newbie
  • Hi! Today I was going on my spotify on my iPhone and I got the 408 Error. I think my account is set to Norway, but I've been using it for 6 months in the US. Can this be fixed?
  • Thedev
  • Community Legend
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Merging spotify

I had a old Facebook with spotiy ( cat profile)And I Changed the account info adding my yahoo. Email and password, the old user Id was a aol dadamedan2 w a different password. No Worries I can't see my other Facebook account with my profile the user ...

  • Newbie
  • I had a old Facebook with spotiy ( cat profile) And I Changed the account info adding my yahoo. Email and password, the old user Id was a aol dadamedan2 w a different password. No Worries 🙂 I ca...
  • 157 Views
  • 0 replies
  • 0 likes
  • 157 Views
  • 0 replies
  • 0 likes

Solved!! Re: Deleted a Playlist?

Hello! I have two new iphones (one for work and one private) when I started spotify in these phones, all my playlist were gone. I tryed to restart spotify and remove it, but nothing helps. And when i started my private computer (MAC) all my playlist ...

  • Casual Listener
  •   Hello!   I have two new iphones (one for work and one private) when I started spotify  in these phones, all my playlist were gone. I tryed to restart spotify and remove it, b...
  • Simon_Lagervall
  • Casual Listener
  • 305 Views
  • 3 replies
  • 0 likes
  • 305 Views
  • 3 replies
  • 0 likes

undo 'revoke spotify'

How can I undo 'revoke spotify' on facebook?

  • Newbie
  • How can I undo 'revoke spotify' on facebook?
  • 201 Views
  • 0 replies
  • 0 likes
  • 201 Views
  • 0 replies
  • 0 likes

New user

I had the free trial version of spotify then purchased premium but it still says I need premium in my spotify app to use it even after I signed up and paid for premium. Is there a different app I need to Get premium or update the existing app?

  • Newbie
  • I had the free trial version of spotify then purchased premium but it still says I need premium in my spotify app to use it even after I signed up and paid for premium. Is there a different app I nee...
  • Thedev
  • Community Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Solved!! delete account

Hey! How do i delete my account? I've sent a support enquiry several days ago, and marked my email with .del? there is no information anywhere, and noone to answer my enquiry! Regards MT

  • Visitor
  • Hey!   How do i delete my account? I've sent a support enquiry several days ago, and marked my email with .del? there is no information anywhere, and noone to answer my enquiry!   ...
  • Thedev
  • Community Legend
  • 1473 Views
  • 23 replies
  • 0 likes
  • 1473 Views
  • 23 replies
  • 0 likes

Cant cancel my subscription

Hey When i try to cancel my subscription using the New payment method site and mark the box Remove payment method on my site it dossent work? enyone?

  • Newbie
  • Hey When i try to cancel my subscription using the New payment method site and mark the box Remove payment method on my site it dossent work? enyone?
  • Liam
  • Community Legend
  • 307 Views
  • 3 replies
  • 0 likes
  • 307 Views
  • 3 replies
  • 0 likes

Wrong gift card option

Hello! I bought a spotfy gift card for 2 months unlimited or 1 month premium and accidentally picked the 2 months unlimited option instead of the 1 month premium which I wanted. I was wondering if there's any way to change the subscription status of ...

  • Newbie
  • Hello!   I bought a spotfy gift card for 2 months unlimited or 1 month premium and accidentally picked the 2 months unlimited option instead of the 1 month premium which I wanted. I was wond...
  • Sam
  • Spotify
  • 231 Views
  • 2 replies
  • 0 likes
  • 231 Views
  • 2 replies
  • 0 likes

paying with present card

Hello! I can´t login/pay my spotify. I have got 3mth spotify premiumpresent card and it´s not working. It is aktivated in store, but says invalid code??? Please help, thanks!

  • Newbie
  • Hello! I can´t login/pay my spotify. I have got 3mth spotify premiumpresent card and it´s not working. It is aktivated in store, but says invalid code??? Please help, thanks!  
  • Peter__
  • Community Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Declining new card

Hi all, I know there's a few posts about this but I can't seem to find the solution. My VISA card has expired and I have 2 different spotify accounts, one of them has gone through fine and the new card has been accepted but the other won't work. The ...

  • Casual Listener
  • Hi all,   I know there's a few posts about this but I can't seem to find the solution.   My VISA card has expired and I have 2 different spotify accounts, one of them has gone throu...
  • Sam
  • Spotify
  • 280 Views
  • 5 replies
  • 0 likes
  • 280 Views
  • 5 replies
  • 0 likes

Solved!! Recovering a deleted playlist

I recently deleted my playlist titled "Playlist". It containted pretty much any song I have listened to.Is there some way I can recover it or do I have to remake it, which would be inconvenient since it had hundreds of songs.

  • Casual Listener
  • I recently deleted my playlist titled "Playlist". It containted pretty much any song I have listened to.Is there some way I can recover it or do I have to remake it, which would be inconvenient since...
  • Thedev
  • Community Legend
  • 357 Views
  • 3 replies
  • 0 likes
  • 357 Views
  • 3 replies
  • 0 likes

10 hour Limit problems (Help Plox)

Yeah i know you have 10 hours per Month but it has been a good few months now and it still hasnt reset? Help me Plox

  • Newbie
  • Yeah i know you have 10 hours per Month but it has been a good few months now and it still hasnt reset? Help me Plox
  • Liam
  • Community Legend
  • 257 Views
  • 2 replies
  • 0 likes
  • 257 Views
  • 2 replies
  • 0 likes

Recuperar listas de reproducción borradas por error

Hola. por error he borrardo mis listas de reproduccion. por favor, ¿me las pueden recuperar? Mi usuario es jereanto gracias

  • Casual Listener
  • Hola.    por error he borrardo mis listas de reproduccion. por favor, ¿me las pueden recuperar?   Mi usuario es jereanto   gracias
  • jereanto
  • Casual Listener
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Two accounts

So I made another account with my email, instead of using my facebook login, and I accidentally connected them to eachother.Now ALL my playlists are gone, and I'm getting really frustrated..HELP ME PLEASE!Sincerely a Music-A-Holic

  • Casual Listener
  • So I made another account with my email, instead of using my facebook login, and I accidentally connected them to eachother. Now ALL my playlists are gone, and I'm getting really frustrated.. HEL...
  • Peter__
  • Community Legend
  • 412 Views
  • 4 replies
  • 0 likes
  • 412 Views
  • 4 replies
  • 0 likes

Playlist issue

I disconnected from facebook and then log again and all my playlist are gone now! Please help

  • Newbie
  • I disconnected from facebook and then log again and all my playlist are gone now!   Please help
  • Peter__
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes