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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554333 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131226 Views
74 replies
12 likes
Hi there!I hope everyone's having a good day so far. I recently attempted to use a Spotify gift card I was given for Christmas, but have been getting a generic error message of: "Something went wrong. Try again, or get help." I have re-entered the pi...
Hi there! I hope everyone's having a good day so far. I recently attempted to use a Spotify gift card I was given for Christmas, but have been getting a generic error message of: "Something went...
Spotify Star
568 Views
1 replies
0 likes
Family Premium account - France Hi all,Do you know if the deletion of a family member account is definitive or if it can be returned later by sending the invitation again.Thank you all for you feedback
Family Premium account - France Hi all, Do you know if the deletion of a family member account is definitive or if it can be returned later by sending the invitation again. Thank you ...
Composer
765 Views
1 replies
0 likes
I am so upset and so sad and what not because I got myself a Spotify account yesterday, set up a premium plan and when I log in ITS NONE OF THE INFORMATION I WROTE! I have a very tough and complicated OCD and other psychological handicap and I have b...
I am so upset and so sad and what not because I got myself a Spotify account yesterday, set up a premium plan and when I log in ITS NONE OF THE INFORMATION I WROTE! I have a very tough and com...
Spotify Star
330 Views
1 replies
0 likes
Hallo, ich habe eben einen Upgrade auf Family Premium gemacht. Jetzt wollte ich meine Kinder einladen. Soweit ich das verstanden habe, verschicke ich den Link an die Handies meiner Kinder und sie müssen aber sich erst mal bei Spotify anmelden? Wenn d...
Hallo, ich habe eben einen Upgrade auf Family Premium gemacht. Jetzt wollte ich meine Kinder einladen. Soweit ich das verstanden habe, verschicke ich den Link an die Handies meiner Kinder un...
Spotify Star
882 Views
3 replies
0 likes
Hello, My account got hacked and someone ended up using my account to listen to music. Now my Top Songs in 20XX and my Spotify Wrapped is filled with their TRASH songs in them because of the hacker's TRASH music taste. I have moderate OCD and seeing ...
Hello, My account got hacked and someone ended up using my account to listen to music. Now my Top Songs in 20XX and my Spotify Wrapped is filled with their TRASH songs in them because of the...
Composer
3926 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy email address was used to create an account (now I know why I kept getting emails from spo...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My emai...
Spotify Legend
799 Views
3 replies
0 likes
HiI.ve bought a gidt cardand the code dosent workthe seler is shure the code is okWhere should i Write to get help?PlanFamilyCountry POLAND Device
Hi I.ve bought a gidt card and the code dosent work the seler is shure the code is ok Where should i Write to get help? Plan Family Country POLAND Device &n...
Community Legend
420 Views
2 replies
0 likes
Plan: PremiumCountry: want to switch countries My Question or Issue I am from Country A but studied in Country B. Until now, I had a Student Premium account that I have canceled since I will graduate at the end of the month. However, when I try to ch...
Plan: Premium Country: want to switch countries My Question or Issue I am from Country A but studied in Country B. Until now, I had a Student Premium account that ...
Community Legend
2481 Views
3 replies
0 likes
PlanFreeCountryUnited StatesDeviceMac/PC/iPhoneOperating System My Question or IssueMy Recently Played Artists list hasn't updated in weeks on all my devices. Not a huge issue but annoying. I mean, who wants Gino Vannelli in their perpetual RPA's?I'v...
Plan Free Country United States Device Mac/PC/iPhone Operating System My Question or Issue My Recently Played Artists list hasn't updated in weeks on all my devices. Not a huge ...
Community Legend
608 Views
1 replies
2 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAs the title states i can't remember my email and password to my spotify account. Obviously i...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue As the ...
Community Legend
1194 Views
2 replies
1 likes
Music Fan
2122 Views
7 replies
0 likes
hi, i juist invites my husband to spotify premium familiy.since hé didn’t search how to install spotify, we typed my username and password instemde of making a new free account.trying to follow the invite link we get the message ‘ you cannot be added...
hi, i juist invites my husband to spotify premium familiy. since hé didn’t search how to install spotify, we typed my username and password instemde of making a new free account. trying to follow t...
Spotify Star
357 Views
1 replies
0 likes
Spotify customer service is terrible. I have been locked out of my premium account for several days now. I got an email saying to wait while they conduct an investigation 5 days ago. @SpotifyCares on Twitter told me 2 days ago that the accounts team ...
Spotify customer service is terrible. I have been locked out of my premium account for several days now. I got an email saying to wait while they conduct an investigation 5 days ago. @SpotifyCares on...
Spotify Star
663 Views
1 replies
0 likes
My Question or IssueCase #16725670. I reported my premium account hacked on 12/31 and can not get any kind of response from Spotify. It's been 3 days, I don't even want the account back just the money spent on premium.
My Question or Issue Case #16725670. I reported my premium account hacked on 12/31 and can not get any kind of response from Spotify. It's been 3 days, I don't even want the account back jus...
Spotify Star
909 Views
3 replies
0 likes
PlanPremiumCountryUKDeviceiPad, Samsung Galaxy Edge 5, DesktopOperating SystemiPADOS, Android, Desktop My Question or IssueI'm pretty sure my account is compromised at this point in time, whilst i wasn't at home 133 plays on my account were made to a...
Plan Premium Country UK Device iPad, Samsung Galaxy Edge 5, Desktop Operating System iPADOS, Android, Desktop My Question or Issue I'm pretty sure my account is compromised a...
Spotify Legend
569 Views
1 replies
0 likes
here what I did: I created an account and took a family plan while I was in vacation in France... But I live in Belgium. The problem is that now my credit card is associated to France and I can't change it, and I can't add members to the Familly as t...
here what I did: I created an account and took a family plan while I was in vacation in France... But I live in Belgium. The problem is that now my credit card is associated to France and I can't cha...
Community Legend
610 Views
3 replies
0 likes
PlanFree/Premium - BOTH!!! That's the problem CountryUSADeviceiPhone XOperating SystemiOS 10 My Question or IssueI have a free plan and a premium plan. Here's what happened - I had the free plan and received a gift card for a year of premium. I thoug...
Plan Free/Premium - BOTH!!! That's the problem Country USA Device iPhone X Operating System iOS 10 My Question or Issue I have a free plan and a premium plan. Here'...
Spotify Star
552 Views
1 replies
0 likes
PlanPremiumCountrySwitzerlandDevice(Google Pixel 3a)Operating System(Android 10) My Question or IssueUser profile name has been changed to something cryptic (see screenshot). Please help.Thank you!
Plan Premium Country Switzerland Device (Google Pixel 3a) Operating System (Android 10) My Question or Issue User profile name has been changed to something cryptic (see screenshot)....
Community Legend
865 Views
5 replies
0 likes
Is there a way to display my Facebook name rather than my display name?
Is there a way to display my Facebook name rather than my display name?
Spotify Legend
2009 Views
9 replies
0 likes
Plan: FamiliyPremiumCountry: NetherlandsDevice: Problem device: Mac 2014 Hello All, Since today my played songs in spotify can no longer be scrobbled to last.fm. I have disconnected everything (scrobblers in last.fm) and restarted and reconnected spo...
Plan: Familiy Premium Country: Netherlands Device: Problem device: Mac 2014 Hello All, Since today my played songs in spotify can no longer be scrobbled to last.fm. I have discon...
Spotify Legend
1648 Views
2 replies
0 likes
