Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80380 Views

9 replies

2 likes

Account
Login
  • 80380 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653770 Views

13 replies

4 likes

Account
  • 653770 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734181 Views

18 replies

29 likes

  • 734181 Views
  • 18 replies
  • 29 likes

HELP MEEEE!! Spotify pemium doesnt work

Yesterday I log in on Spotify on internet and wrote a gift card code. After that, a message came up "you have now spotify premium". But when I logged in on spotify I don´t have it? And it doesn´t work on my phone? On my owerview of my account I can r...

Visitor

Yesterday I log in on Spotify on internet and wrote a gift card code. After that, a message came up "you have now spotify premium". But when I logged in on spotify I don´t have it? And it doesn´t wor...

meahtenoha

Spotify

420 Views

3 replies

0 likes

  • 420 Views
  • 3 replies
  • 0 likes

Solved!! Changing Country Settings

Hi!I can not change the country in my settings without getting an unlimited or premium account. But I want to keep my for free account. How can I change the country settings anyway?Thanks in advance!

Newbie

Hi! I can not change the country in my settings without getting an unlimited or premium account. But I want to keep my for free account. How can I change the country settings anyway? Thanks in ...

Peter__

Community Legend

934 Views

7 replies

0 likes

  • 934 Views
  • 7 replies
  • 0 likes

Need to pay subscription after card was declined?

My debit card was declined on July 1, 2012 when my payment was due but now I've got money on my card and I want to pay for it so I have my playlists back. It's only letting me use the Radio and I have never had that happen before. I have Spotify free...

Newbie

My debit card was declined on July 1, 2012 when my payment was due but now I've got money on my card and I want to pay for it so I have my playlists back. It's only letting me use the Radio and I hav...

elisewellmaker1

Casual Listener

1087 Views

6 replies

0 likes

  • 1087 Views
  • 6 replies
  • 0 likes

Solved!! Country Change

Hello. I want to change my country in my Spotify but I log in with my Facebook. I dont have a credit card so I cant change it. What do I do?

Newbie

Hello. I want to change my country in my Spotify but I log in with my Facebook. I dont have a credit card so I cant change it. What do I do?

Richard

Community Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Can't upgrade, can't delete, can't login...

Hi there, So i seem to be caught in a weird spotify wormhole. I made an account that is linked to my facebook when I was studying abroad in France a few months ago. Because of this my spotify account shows I'm in France. Since coming back to the US I...

Newbie

Hi there,   So i seem to be caught in a weird spotify wormhole. I made an account that is linked to my facebook when I was studying abroad in France a few months ago. Because of this my spot...

Rocio

Spotify Legend

526 Views

3 replies

0 likes

  • 526 Views
  • 3 replies
  • 0 likes

my account is showing as my wifrs facebook account

Hi when i log in to my spotify account using my spotify account detwils it is showing all my wifes facebook details????

Newbie

Hi when i log in to my spotify account using my spotify account detwils it is showing all my wifes facebook details????

garrrkelleher

Roadie

528 Views

6 replies

0 likes

  • 528 Views
  • 6 replies
  • 0 likes

Solved!! i have a spotify account that doesnt work

i have a spotify account that i loggin using a username and password (not connected to Facebook, i can loggin using my mobile but when i try using the same username and password on my PC it wont work. why is that?

Casual Listener

i have a spotify account that i loggin using a username and password (not connected to Facebook, i can loggin using my mobile but when i try using the same username and password on my PC it wont work...

skruff1992

Casual Listener

843 Views

9 replies

0 likes

  • 843 Views
  • 9 replies
  • 0 likes

I cant listen to any music

I have a Motorola Zoom and when I first loaded Spotify, I could listen to music. Now it won't let me at all. The message reads track not available, and there is a cloudy white color over all of the tracks listed. Any thoughts?

Casual Listener

I have a Motorola Zoom and when I first loaded Spotify, I could listen to music. Now it won't let me at all. The message reads track not available, and there is a cloudy white color over all of the t...

licenced

Community Legend

230 Views

1 replies

0 likes

  • 230 Views
  • 1 replies
  • 0 likes

Premium subscription doesnt work on iPhone.

I have recently bought a premium subscription and it works fine on my computer and it says that I have a premium account on spotify.com. And when I log in to my iPhone with the same account, it says that I dont have premium and cant use it on mobile....

Newbie

I have recently bought a premium subscription and it works fine on my computer and it says that I have a premium account on spotify.com. And when I log in to my iPhone with the same account, it say...

Peter__

Community Legend

765 Views

5 replies

0 likes

  • 765 Views
  • 5 replies
  • 0 likes

about language

how i possible to get spotify in swedish language and in the community,spotify is an swedish project i know,help please!!!my english is not good enought yet..

Newbie

how i possible to get  spotify in swedish language and in the community,spotify  is    an swedish project i know,help please!!!my english is not  good  enought yet....

licenced

Community Legend

643 Views

2 replies

0 likes

  • 643 Views
  • 2 replies
  • 0 likes

Spotify won't play CD imported tracks anymore after System Recovery?

I did a system recovery on my laptop and now my laptop won't play the files that have been imported from a CD. I can't even play these albums from the Spotify database. These files work perfectly on iTunes though. Is there any way to solve this probl...

Casual Listener

I did a system recovery on my laptop and now my laptop won't play the files that have been imported from a CD. I can't even play these albums from the Spotify database. These files work perfectly on ...

MultipleGnat

Roadie

1057 Views

2 replies

0 likes

  • 1057 Views
  • 2 replies
  • 0 likes

billed twice in month and had cancelled my account

Yeah I had tried spotify as a premium member but decided I would go with someone else. Not that Spotify is not a good service just needed to streamline things. I checked my latest bank statement and noticed that not only had I been charged twice in o...

Casual Listener

Yeah I had tried spotify as a premium member but decided I would go with someone else. Not that Spotify is not a good service just needed to streamline things. I checked my latest bank statement and ...

MultipleGnat

Roadie

1366 Views

9 replies

0 likes

  • 1366 Views
  • 9 replies
  • 0 likes

Half of my playlists are gone

About half of my playlists have been gone for a week and I've tried most of the guides here to get them back. Is there any other way to get them back?

Newbie

About half of my playlists have been gone for a week and I've tried most of the guides here to get them back. Is there any other way to get them back?

MultipleGnat

Roadie

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Solved!! My premium Spotify account is linked to the wrong Facebook account. Help me switch please!

The inability to do this myself when logged into Spotify is ridiculous and frustrating. WILL SOMEONE FROM SPOTIFY HELP ME FIX THIS? I need to detach from one Facebook account and link to another.

Casual Listener

The inability to do this myself when logged into Spotify is ridiculous and frustrating. WILL SOMEONE FROM SPOTIFY HELP ME FIX THIS? I need to detach from one Facebook account and link to another.

user-removed

Not applicable

1732 Views

19 replies

0 likes

  • 1732 Views
  • 19 replies
  • 0 likes

Solved!! Choosed wrong option

Hi, finally downloaded app to android but choosed the wrong option getting the info that I have a 48 h trial (?) I do have an account-what will happend to this after 48 h? I did use my normal log in. will it be shut down, or can I do something? thank...

Casual Listener

Hi, finally downloaded app to android but choosed the wrong option getting the info that I have a 48 h trial (?)   I do have an account-what will happend to this after 48 h? I did use my n...

Peter__

Community Legend

1069 Views

15 replies

0 likes

  • 1069 Views
  • 15 replies
  • 0 likes

Solved!! Premium account expires on 30/07, windows application says that I don't have any subscription...

I have premium subscription till the end of July. Still Windows application shows that I don't have any subscription, plays ads and doesn't let me switch to high quality mode. I have filed dispute to PayPal and hope that you will help me resolve the ...

Newbie

I have premium subscription till the end of July. Still Windows application shows that I don't have any subscription, plays ads and doesn't let me switch to high quality mode. I have filed dispute to...

Richard

Community Legend

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

I cannot reset my password...it is connetced to Facebook.

Hi, I cannot reset my password since I need to change my Facebook password at the same time. Would it be possible to have a separate password for my spotify, since I do not want to share the same password for Facebook? I hope this can be done.... Bes...

Newbie

Hi,   I cannot reset my password since I need to change my Facebook password at the same time. Would it be possible to have a separate password for my spotify, since I do not want to share...

Sam

Spotify

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Unable to Update Facebook Social Settings

Hi! I've been struggling with editing my settings as far as sharing from Spotify on my Facebook timeline. I accidentally revoked its ability to post about playlists instead of blocking an individual story about an individual playlist. I tried to revo...

Regular

Hi! I've been struggling with editing my settings as far as sharing from Spotify on my Facebook timeline. I accidentally revoked its ability to post about playlists instead of blocking an individua...

MultipleGnat

Roadie

1087 Views

9 replies

0 likes

  • 1087 Views
  • 9 replies
  • 0 likes

Chaging Facebook accounts with Spotify Premium

I'd like help transferring my Spotify Premuim account to a new facebook account. Thank you!

Visitor

I'd like help transferring my Spotify Premuim account to a new facebook account.   Thank you!

297 Views

0 replies

0 likes

  • 297 Views
  • 0 replies
  • 0 likes

My spotify isn't always up to date

Sometimes I have the newest Spotify update (different looks and I can make my own radiostations from my playlists and so on), but most of the days I have the "old" spotify without the Radio thing I said before! How can I fix this so it's allways the ...

Casual Listener

Sometimes I have the newest Spotify update (different looks and I can make my own radiostations from my playlists and so on), but most of the days  I have the "old" spotify without the Radio thi...

HIF15

Casual Listener

586 Views

3 replies

0 likes

  • 586 Views
  • 3 replies
  • 0 likes