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hi,i was trying to change the country cause i usually use the thailand
one and now change it to australia by accident but i can’t change it
back to thailand i clicked on edit profile but i can’t clicked change
the country
So basically whenever i try to log into my account via gmail i get a
popup telling me that this email isnt linked. so then i change my
password via the email "that isnt linked" and then when i try to link
gmail thru the account page where it show tha...
PlanPremium FamilyCountryUS and CanadaDeviceSamsung S8, DesktopOperating
SystemAndriod, Windows 10 My Question or IssueMy Wife and I are trying
to get set up on my Family Premium account. I am from the US originally
and moved to Canada when we got ma...
Plan Premium Family Country US and Canada Device Samsung S8, Desktop Operating System Andriod, Windows 10 My Question or Issue My Wife and I are trying to get set up on my Family Pre...
Hopefully someone can help. My username is Superbird and the long user
name is 6itkc3twbvm3t5vtq862r4xmn.When I enter this to try to reset new
password no email is sent through to the registered account. I also
enter in my registered email to reset m...
Hopefully someone can help. My username is Superbird and the long user name is 6itkc3twbvm3t5vtq862r4xmn. When I enter this to try to reset new password no email is sent through to the...
Plan Premium FamilyCountry GermanyDevice Samsung Galaxy 9 , Windows
PCOperating System Android 9, Windows 10 My Question or IssueSince a
couple of weeks I try to add an account for my younger son. Every time I
try, Spotify asks me to enter our addres...
Plan Premium Family Country Germany Device Samsung Galaxy 9 , Windows PC Operating System Android 9, Windows 10 My Question or Issue Since a couple of weeks I try to add a...
Plan: Single premium account through VodafonePremiumCountry: Ireland
Device(iPhone Xr, Macbook Pro Early 2015)Operating System(iOS 13, MacOS
10.15.1 ) My Question or Issue Hi there, I am currently using Spotify
and paying through Vodafone, in Ireland...
Plan: Single premium account through Vodafone Premium Country: Ireland Device (iPhone Xr, Macbook Pro Early 2015) Operating System (iOS 13, MacOS 10.15.1 ) My Question or Issue...
PlanPremiumCountryUnited statesDevice(iPhone 8, amazon echo dot, xbox
one)Operating System(iOS 13.3, xbox, echo dot) My Question or IssueThere
are 2 playlists that keep showing up in recently listened too that have
the song “writing on the wall (feat...
Plan Premium Country United states Device (iPhone 8, amazon echo dot, xbox one) Operating System (iOS 13.3, xbox, echo dot) My Question or Issue There are 2 playlists that keep showi...
My Question or Issue I would like to disconnect all devices from my
account. I broke up with my girlfriend but she keeps stopping my music
and making playlists. Tried chaing password but didn't work. Hope
spotify support team will help me!Best Regard...
My Question or Issue I would like to disconnect all devices from my account. I broke up with my girlfriend but she keeps stopping my music and making playlists. Tried chaing password but didn'...
PlanPremiumCountryNorwayMy Question or IssueI can't figure out when I or
my brother (account name fjogen, *snip*) joined spotify. We have located
our first recites and they are both from 2009, but we can't find any
traces of our older spotify history...
Plan Premium Country Norway My Question or Issue I can't figure out when I or my brother (account name fjogen, *snip*) joined spotify. We have located our first recites and they are both from 20...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or IssueI'm seeing music playing and playlists added to my
account that are not mine. I've logged out...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm see...
Hello,I disconnected my Spotify account from my Facebook account but my
Facebook username is still being displayed on Spotify.Is it only
temporary or can I do something to recover my old username ?Thak you.
Hello, I disconnected my Spotify account from my Facebook account but my Facebook username is still being displayed on Spotify. Is it only temporary or can I do something to recover my old username...
hello,I would like to recover a deleted playlist but when I access the
page for that use, the list doesn’t have any older than 1 year.how
should I proceed?thank you,Ivo Lopes PlanFree/PremiumCountry
Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late...
hello, I would like to recover a deleted playlist but when I access the page for that use, the list doesn’t have any older than 1 year. how should I proceed? thank you, Ivo Lopes Plan F...
PlanPremium (Subscription cancelling soon)Country
DeviceiPadiPhoneOperating SystemiOS 10 My Question or Issue I went on
Spotify around a week ago and found that for some reason a random song
was playing. I looked on it and found it was playing on an ...
Plan Premium (Subscription cancelling soon) Country Device iPad iPhone Operating System iOS 10 My Question or Issue I went on Spotify around a week ago and found that f...
Userp88g8c27pc94u9z7ucl8gbwfe on spotify has accessed my account. I
noticed that I started having EDM and disco in my listening history when
I don't listen to those. He also followed his playlists like a dummy so
that's how I was able to find it was ...
User p88g8c27pc94u9z7ucl8gbwfe on spotify has accessed my account. I noticed that I started having EDM and disco in my listening history when I don't listen to those. He also followed his p...
trying to link my Spotify account to a new PlayStation but it’s saying
that my Spotify is already linked to another PlayStation. I don’t have
the PlayStation linked with my Spotify nor do I know the PSN username or
login
trying to link my Spotify account to a new PlayStation but it’s saying that my Spotify is already linked to another PlayStation. I don’t have the PlayStation linked with my Spotify nor do I know the ...
Hello,A few days ago I started using Spotify on my PlayStation 4 again,
it signed me automatically to an account I already had made a long ago
via Spotify on ps4 and it’s linked with my psn account. But I don’t I
remember the email or password of the...
Hello, A few days ago I started using Spotify on my PlayStation 4 again, it signed me automatically to an account I already had made a long ago via Spotify on ps4 and it’s linked with my psn account...
PlanPremium/Premium FamilyCountryIreland DeviceHuawei powered by Android
My Question or IssueHaving recently gotten a new Visa Debit Card, my
monthly subscription payment failed as I hadn't updated it.I had until
then been on the Family Premium Packa...
Plan Premium/Premium Family Country Ireland Device Huawei powered by Android My Question or Issue Having recently gotten a new Visa Debit Card, my monthly subscription ...
I have a Premium account, but my last payment didn't go through due to
an issue with Paypal and my bank. I now get regular emails saying my
subscription hasn't been renewed and to update my payment details etc,
but the issue with Paypal/the bank has ...
I have a Premium account, but my last payment didn't go through due to an issue with Paypal and my bank.
I now get regular emails saying my subscription hasn't been renewed and to update m...
PlanPremiumCountryBrazil changing to ItalyDeviceiPhone10s, MacAir,
iPhone8, iPhone6, My Question or IssueOk, I have a Brazilian premium
family account since 2014 I believe. I moved to Italy about 11 months
ago and I didn't change anything on my accou...
Plan Premium Country Brazil changing to Italy Device iPhone10s, MacAir, iPhone8, iPhone6, My Question or Issue Ok, I have a Brazilian premium family account since 2014 I believe. I mov...
I was using spotify until one day it suddenly logged me out and when I
press connect with facebook, nothing happens. I try to enter login info
and spotify app reacts. I still use app on my phone with no
problems.Windows 10.
I was using spotify until one day it suddenly logged me out and when I press connect with facebook, nothing happens. I try to enter login info and spotify app reacts. I still use app on my phon...
PlanFreeCountryIT My Question or IssueI log in to my "Spotify for
Artist", but if I go to my artist page ("YOUR ACCOUNT") it shows a blank
white page.What does it happen? I've always used Spotify for Artist and
I've never had a problem.Please help me...
Plan Free Country IT My Question or Issue I log in to my "Spotify for Artist", but if I go to my artist page ("YOUR ACCOUNT") it shows a blank white page. What does it happen? I've alwa...