Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 3
2024-08-20 3:38:03 PM
479 Views
0 replies
7 likes
Security

479 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
Faithless2o
Regular
441334 Views
968 replies
108 likes
Account

441334 Views
968 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1196198 Views
119 replies
116 likes
Account

1196198 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
107135 Views
70 replies
11 likes
Account
Login
Premium

107135 Views
70 replies
11 likes

Account used by someone else

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueGood day,my account got hacked yesterday and I'm unable to do anything about it I tried every...

user-removed
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Good da...
2019-08-11 11:56:38 PM
2019-08-12 4:25:42 AM
Luan
Spotify Star
474 Views
1 replies
0 likes
Account
Login

474 Views
1 replies
0 likes

Solved!! Hacker on Account?

Hi Spotify Community. I'm been having a problem recently. It seems there is an unwanted user on my account. They do not seem malicious and aren't trying to steal my info, they seem to just be lisening to music. But I think they know it's not their ac...

seismic_slam
Casual Listener
Hi Spotify Community. I'm been having a problem recently. It seems there is an unwanted user on my account. They do not seem malicious and aren't trying to steal my info, they seem to just be lisenin...
2019-08-09 3:52:10 AM
2019-08-12 4:19:57 AM
Luan
Spotify Star
1316 Views
4 replies
0 likes
Account
Security

1316 Views
4 replies
0 likes

Solved!! I can't pay my soptify premium acount

Since two weeks ago i can't pay my spotify familiar plan. I change my credit card but nothing ocur.

JeissonMoreno
Regular
Since two weeks ago i can't pay my spotify familiar plan. I change my credit card but nothing ocur.
2019-07-31 3:36:28 AM
2019-08-12 4:17:26 AM
Luan
Spotify Star
1398 Views
9 replies
0 likes
Account
Premium
Subscription

1398 Views
9 replies
0 likes

Eliminar cuenta de Spotify vinculada a cuenta de Facebook que ya no existe.

A finales de 2018 eliminé mi cuenta de Facebook, esta es la que utilizaba para entrar en Spotify, con la tarifa Premium. El hecho es que de un dia para otro la cuenta se desactivó en mi mobil (huaweii mate10 lite) y al no existir la cuenta de Faceboo...

Macià
Visitor
A finales de 2018 eliminé mi cuenta de Facebook, esta es la que utilizaba para entrar en Spotify, con la tarifa Premium. El hecho es que de un dia para otro la cuenta se desactivó en mi mobi...
2019-08-11 11:15:45 AM
2019-08-11 8:30:35 PM
Brunelicia
Community Legend
701 Views
1 replies
0 likes
Account
Login
Other
Premium
Subscription

701 Views
1 replies
0 likes

Can't acces account HACKED, email hacked aswell

PlanPremium Family subscriptionCountryThe NetherlandsDeviceIphone 8, Macbook 2019Operating System(iOS 10Windows 10,etc.) My Question or IssueLogged out of my spotify account, and have no acces to email please need a moderator quick. I assume my accou...

DaaNS1
Visitor
Plan Premium Family subscription Country The Netherlands Device Iphone 8, Macbook 2019 Operating System (iOS 10Windows 10,etc.) My Question or Issue Logged out of my spotify account,...
2019-08-11 4:29:48 PM
2019-08-11 4:43:11 PM
Billy-J
Spotify Star
327 Views
1 replies
0 likes
Account
Login
Premium
Security

327 Views
1 replies
0 likes

Solved!! New Login Email

Hi! I have a question reagrding the security of my account. In case that someone logs in from another location to my account, will I recieve an email saying that someone logged to my account? Thanks!

user-removed
Visitor
Hi! I have a question reagrding the security of my account. In case that someone logs in from another location to my account, will I recieve an email saying that someone logged to my account?&...
2019-08-11 2:08:37 PM
2019-08-11 3:26:14 PM
Luan
Spotify Star
6973 Views
1 replies
0 likes
Security

6973 Views
1 replies
0 likes

Username changed automatically

PlanPremium My Question or IssueHello, I recently logged on my spotify on my pc and descovered that my name has changed from Djcjaxellund to 579u242ft897a1g2j4eu0rxza. I haven't done anything special to trigger this. Then i went on my spotify profile...

DjcjAxellund
Casual Listener
Plan Premium My Question or Issue Hello, I recently logged on my spotify on my pc and descovered that my name has changed from Djcjaxellund to 579u242ft897a1g2j4eu0rxza. I haven't done any...
2019-08-10 7:44:57 PM
2019-08-11 1:17:50 PM
DjcjAxellund
Casual Listener
370 Views
2 replies
1 likes
Account

370 Views
2 replies
1 likes

Superuser Contribution could you make me quick free and give me a artist spotify account please, im waiting too long

PlanPremiumCountrynetherlandsDevicemacOperating Systemapple My Question or Issuehi there, could you make me quick free and give me a artist spotify account please, im waiting too long, 23 years old from the netherlandsmy profilehttps://open.spotify.c...

yasientrabih
Regular
Plan Premium Country netherlands Device mac Operating System apple My Question or Issue hi there, could you make me quick free and give me a artist spotify account please, im waiting...
2019-07-29 10:52:45 PM
2019-08-11 12:52:26 PM
yasientrabih
Regular
728 Views
6 replies
0 likes
Account
Free
Premium

728 Views
6 replies
0 likes

Spotify charged my debit card, but I dont have premium service!

Hi everyone, I attempted to sign up for the 3 months of premium service, for 99 cents a month (for those first 3 months). However, Spotify told me that the card info I had entered, had already been used before. So, I said okay no problem. The thing i...

mymusic4menow
Newbie
Hi everyone, I attempted to sign up for the 3 months of premium service, for 99 cents a month (for those first 3 months). However, Spotify told me that the card info I had entered, had alrea...
2015-12-10 2:14:04 AM
2019-08-11 9:45:51 AM
Robroy1314
Visitor
1023 Views
2 replies
0 likes
Account
Free
Login
Premium
Subscription
Unlimited

1023 Views
2 replies
0 likes

Ad supported hulu account suspended even though have premium

I got a new bank card and before I could update my spotify account with the new number, spotify temporarily suspended my account (literally within hours of getting hte new card). When I connected to Hulu, my free ad-supported Hulu account has now als...

hedgehog326
Visitor
I got a new bank card and before I could update my spotify account with the new number, spotify temporarily suspended my account (literally within hours of getting hte new card). When I connected to ...
2019-08-10 8:34:25 PM
2019-08-10 10:30:59 PM
TomR87
Visitor
506 Views
1 replies
2 likes
Account

506 Views
1 replies
2 likes

Parts of the playlist have disapeared

I've got several playlists and on my desktop (windows) on the top of the playlist is says how many songs are in that list. But the list contains less songs than the number says. In one playlis (containing 32 songs) there are 15 songs missing. When i'...

Rudo
Regular
I've got several playlists and on my desktop (windows) on the top of the playlist is says how many songs are in that list. But the list contains less songs than the number says. In one playlis (conta...
2013-07-01 5:06:38 PM
2019-08-10 1:01:50 PM
Co371
Regular
572 Views
7 replies
0 likes

572 Views
7 replies
0 likes

My track came out today but somehow I have two different accounts I can only access 1.

(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi so I have brought out a new song, however when I was setting it up on distrokid I tried to sync it to my old artist account and spotify wouldnt let me. Now the track is out and I cant ac...

miriamcarmusic
Visitor
(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi so I have brought out a new song, however when I was setting it up on distrokid I tried to sync it to my...
2019-08-09 6:02:36 PM
2019-08-10 11:58:01 AM
OneByBoo
Roadie
297 Views
1 replies
0 likes
Account
Login
Other

297 Views
1 replies
0 likes

Se produjo un error. Vuelve a intentarlo o contacta al equipo de Ayuda. al momeno de poner codigo

PlanFree/PremiumCountrymexicoDevice(phone, pc)Operating System(android 9, Windows 10) My Question or Issueal momento de poner el codigo de una targeta de regalo aparese la leyenda "Se produjo un error. Vuelve a intentarlo o contacta al equipo de Ayud...

axel249
Visitor
Plan Free/Premium Country mexico Device (phone, pc) Operating System (android 9, Windows 10) My Question or Issue al momento de poner el codigo de una targeta de regalo apare...
2019-07-28 12:03:17 AM
2019-08-10 2:01:28 AM
osornios
Spotify Star
11325 Views
3 replies
1 likes
Subscription

11325 Views
3 replies
1 likes

Change name

I thought there was a way to change your account name? i know you can't change your username but i couldnt find any option to change my account name on the settings in chrome. thanks

xvBolt
Casual Listener
I thought there was a way to change your account name? i know you can't change your username but i couldnt find any option to change my account name on the settings in chrome. thanks
2019-08-09 11:15:05 PM
2019-08-09 11:56:34 PM
Rene01
Community Legend
699 Views
5 replies
0 likes
Account

699 Views
5 replies
0 likes

I have been having many problems.

I deleted my old account and started a new one just because I couldnt change my username. Now it glitched and I have random numbers and letters for my username. It happened after I have already subscribed to premium. I dont want to make another accou...

user-removed
Visitor
I deleted my old account and started a new one just because I couldnt change my username. Now it glitched and I have random numbers and letters for my username. It happened after I have already subsc...
2019-08-09 9:54:15 AM
2019-08-09 11:41:28 PM
Rene01
Community Legend
792 Views
1 replies
0 likes
Account

792 Views
1 replies
0 likes

Cannot Change e-mail in Account

Hi Plan Free Country Australia Device Desl Top PC Operating System Windows 10 My Question or Issue When I try to edit the e-mail address or my date of birth in my accout profile, it does not let me. Please see attached. The account is not liked to fa...

vaderrex
Casual Listener
Hi Plan Free Country Australia Device Desl Top PC Operating System Windows 10 My Question or Issue When I try to edit the e-mail address or my date of birth in my accout ...
2019-08-08 5:23:17 PM
2019-08-09 7:20:40 PM
Rene01
Community Legend
628 Views
5 replies
0 likes
Account

628 Views
5 replies
0 likes

Solved!! Spotify Name/Image not updating after linking to Facebook.

PlanPremiumCountryUnited KingdomDeviceDesktopOperating SystemWindows 10 My Question or IssueFacebook attempted to close my account, leading to Spotify changing my name to its username (bunch of numbers). I since recovered my Facebook account and re-l...

Pure3
Casual Listener
Plan Premium Country United Kingdom Device Desktop Operating System Windows 10 My Question or Issue Facebook attempted to close my account, leading to Spotify changing my name to its...
2019-08-09 4:34:13 PM
2019-08-09 5:24:27 PM
Pure3
Casual Listener
871 Views
2 replies
0 likes
Account

871 Views
2 replies
0 likes

Changing my username

PlanFree (About 7 years) Premium (3 years)CountryUnited Kingdom DeviceHuawei P20 ProOperating SystemWindows 10 My Question or IssueI've been using Spotify for the past 9 years and have built up quite a collection of playlists and music. I am more tha...

user-removed
Visitor
Plan Free (About 7 years) Premium (3 years) Country United Kingdom Device Huawei P20 Pro Operating System Windows 10 My Question or Issue I've been using Spotify for the past...
2019-08-09 4:54:30 PM
2019-08-09 5:07:07 PM
ardacebi
Composer
336 Views
1 replies
0 likes
Account
Login
Other
Premium

336 Views
1 replies
0 likes

Superuser Contribution Account Login Problem

Dear Spotify Community, when I want to use my Spotify suddenly it needs me to login again. And I can't access my account. When I'm trying to reset the password, the link doesn't come to my email until now. I forgot also what email I registered with. ...

kevinlie02
Visitor
Dear Spotify Community, when I want to use my Spotify suddenly it needs me to login again. And I can't access my account. When I'm trying to reset the password, the link doesn't come to my email unti...
2019-08-09 5:33:45 AM
2019-08-09 7:25:01 AM
MaryS
Roadie
502 Views
1 replies
0 likes
Account
Login

502 Views
1 replies
0 likes

spotify unable to use my paypal balance or debit card linked to paypall

PlanPremiumCountryBelgium My Question or IssueHey everyone,I have been paying with paypall for premium since the day i subscribed. it always uses my paypal so i dont have to link a creditcard. last week i got a message that something went wrong with ...

JOrgVI
Regular
Plan Premium Country Belgium My Question or Issue Hey everyone, I have been paying with paypall for premium since the day i subscribed. it always uses my paypal so i dont have to link...
2019-05-04 2:50:03 PM
2019-08-09 4:59:27 AM
Luan
Spotify Star
1436 Views
3 replies
0 likes
Subscription

1436 Views
3 replies
0 likes

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