Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2024-12-10 12:26:34 AM
Meghanleegill
Casual Listener
8659 Views
1 replies
9 likes
Security

8659 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
yesterday
g2_gdlm
Casual Listener
477433 Views
979 replies
111 likes
Account

477433 Views
979 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1209682 Views
119 replies
117 likes
Account

1209682 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
119723 Views
72 replies
12 likes
Account
Login
Premium

119723 Views
72 replies
12 likes

Podcast gets cut down to 5 minutes

PlanFreeCountrySwitzerland Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS 10) My Question or IssueI have uploaded my first Podcast through the tool "podcaster.de" and the first episode is 8,5 minutes long. When I upload it to Itunes ever...

DanielFroehlich
Newbie
Plan Free Country Switzerland Device (iPhone 7, Macbook Pro late 2016) Operating System (iOS 10) My Question or Issue I have uploaded my first Podcast through the too...
2019-10-20 8:45:48 PM
2019-10-22 2:11:56 PM
Luan
Spotify Star
911 Views
1 replies
0 likes
Free

911 Views
1 replies
0 likes

Unable to login with Facebook

PlanFreeCountry DeviceLenovo K53a48 (Lenovo K6 Phone)Operating SystemAndroid 7.0 My Question or IssueHi all,I know this is a common issue, but I can't seem to solve it.I am unable to login to Spotify via Facebook - and this is my only Spotify account...

laumuz
Casual Listener
Plan Free Country Device Lenovo K53a48 (Lenovo K6 Phone) Operating System Android 7.0 My Question or Issue Hi all, I know this is a common issue, but I can't seem to so...
2019-10-18 3:29:48 AM
2019-10-22 3:09:52 AM
DanielTham
Composer
1874 Views
4 replies
0 likes
Account
Login

1874 Views
4 replies
0 likes

Superuser Contribution Nombre cuenta Spotify Vs nombre cuenta Facebook

Por favor, necesito ayuda. Me hice una cuenta sin usar facebook. En cada perfil, el nombre de usuario era distinto. Después vinculé esa cuenta con mi cuenta de facebook. Al tiempo, las desvinculé. Me encuentro con que en mi cuenta de spotify aparece ...

introgarcía
Newbie
Por favor, necesito ayuda. Me hice una cuenta sin usar facebook. En cada perfil, el nombre de usuario era distinto. Después vinculé esa cuenta con mi cuenta de facebook. Al tiempo, las desvi...
2017-08-04 9:41:03 AM
2019-10-22 2:31:31 AM
Momfus
Regular
1346 Views
4 replies
1 likes

1346 Views
4 replies
1 likes

Superuser Contribution Error en nombre de usuario.

Hola. Tengo una cuenta en Spotify premium, y mi problema es el siguiente.Al intentar iniciar sesion tanto en PC como en telefono, al ingresar el nombre de usuario no me dejaba entrar. Pensando que la contrasena era el problema, la reestableci unas do...

cvtalinvv
Newbie
Hola. Tengo una cuenta en Spotify premium, y mi problema es el siguiente. Al intentar iniciar sesion tanto en PC como en telefono, al ingresar el nombre de usuario no me dejaba entrar. Pensando que ...
2018-03-10 5:04:04 PM
2019-10-21 9:42:28 PM
12153954418
Casual Listener
3639 Views
4 replies
1 likes
Account

3639 Views
4 replies
1 likes

Recently played tracks.

PlanPremiumCountryNorwayDeviceiPhone XOperating System(iOS 10, Windows 10,etc.) My Question or IssueSo. When I open my spotify (from my iphone or my computer) I see some recently played tracks that I've never listened too. I've just changed my passwo...

Teekayxx
Casual Listener
Plan Premium Country Norway Device iPhone X Operating System (iOS 10, Windows 10,etc.) My Question or Issue So. When I open my spotify (from my iphone or my computer) I see some rece...
2019-10-21 8:36:06 PM
2019-10-21 9:32:12 PM
Jose_M
Spotify Star
767 Views
1 replies
0 likes
Account
Other
Premium
Security

767 Views
1 replies
0 likes

Superuser Contribution Por error tengo 2 cuentas

PlanPremiumCountryChileDeviceHuawei P9Operating SystemAndroid My Question or IssueTengo 2 cuentas por error. Usualmente escucho música en mi celular haciendo uso de mi cuenta enlazada al dispositivo, pero por error, al suscribirme en Plan Familiar, l...

Alejandra29
Visitor
Plan Premium Country Chile Device Huawei P9 Operating System Android My Question or Issue Tengo 2 cuentas por error. Usualmente escucho música en mi celular haciendo uso de mi cuenta...
2019-08-09 4:18:38 AM
2019-10-21 4:19:46 PM
Petya
Community Legend
1364 Views
3 replies
1 likes
Account
Premium
Subscription

1364 Views
3 replies
1 likes

Superuser Contribution Cant login without using Facebook

PlanPremiumCountryTurkeyDevicePCOperating SystemWindows My Question or IssueI can't login without my facebook account. I try to login with email it doesn't, try to login with username it doesn't accept. but i can login in web interface. I click forgo...

erenbutur
Visitor
Plan Premium Country Turkey Device PC Operating System Windows My Question or Issue I can't login without my facebook account. I try to login with email it doesn't, try to login with...
2019-09-21 10:52:47 AM
2019-10-21 4:01:25 PM
Petya
Community Legend
1611 Views
3 replies
0 likes
Account
Login
Premium

1611 Views
3 replies
0 likes

No option to leave Family Mix

PlanPremiumCountryUKDevicePixel 3Operating SystemAndroid 9.0 My Question or IssueI'm trying to opt-out of the 'Family Mix' on my Spotify Family account. I've followed the instructions to open the options list on the playlist on a mobile device and se...

maques32
Visitor
Plan Premium Country UK Device Pixel 3 Operating System Android 9.0 My Question or Issue I'm trying to opt-out of the 'Family Mix' on my Spotify Family account. I've followed t...
2019-10-21 9:53:20 AM
2019-10-21 3:06:13 PM
OneByBoo
Roadie
1590 Views
1 replies
1 likes
Premium

1590 Views
1 replies
1 likes

Superuser Contribution Facebook Account Email Address

PlanPremiumCountryEngland DeviceMotorola G6Operating SystemAndroid My Question or IssueI have changed the email for facebook account however Spotify still uses the old email address to contact me. In my account settings, there is no option to change ...

ccouchgonzalez
Casual Listener
Plan Premium Country England Device Motorola G6 Operating System Android My Question or Issue I have changed the email for facebook account however Spotify still uses the old e...
2019-09-13 4:22:02 PM
2019-10-21 2:44:02 PM
Petya
Community Legend
1404 Views
4 replies
0 likes
Account
Login
Premium

1404 Views
4 replies
0 likes

Superuser Contribution Username problem

I recently created my account on mobile and it changed my username to random letters and numbers (36xrpmsi2kust8wpgrpitlylk) and the username I put in was loopyfruit666. Does anyone know what happened, and if I can fix it?

loopyfruit666
Visitor
I recently created my account on mobile and it changed my username to random letters and numbers (36xrpmsi2kust8wpgrpitlylk) and the username I put in was loopyfruit666. Does anyone know what happene...
2019-09-23 9:07:09 PM
2019-10-21 2:05:41 PM
Petya
Community Legend
1537 Views
3 replies
0 likes
Account

1537 Views
3 replies
0 likes

Superuser Contribution Devolución

Buenas, cuando me hice una cuenta de Spotify decidí provar la premium por 0,99€.Me llegó un mensaje diciendo que tenia 14 dias para cancelar la premium si no me convencía, no me convenció y la cancele.Miré mis movimientos en mi cuenta bancaria y me a...

Leidyeliza
Newbie
Buenas, cuando me hice una cuenta de Spotify decidí provar la premium por 0,99€. Me llegó un mensaje diciendo que tenia 14 dias para cancelar la premium si no me convencía, no me convenció y la canc...
2015-07-13 11:10:16 PM
2019-10-21 1:46:56 PM
Petya
Community Legend
1412 Views
5 replies
0 likes
Account

1412 Views
5 replies
0 likes

Superuser Contribution Home screen is showing blank

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue - I have subscribed to the premium.Since then the home screen is showing blank since then.Re...

AkashAgarwal
Regular
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue - I have...
2019-07-30 8:52:46 PM
2019-10-21 1:33:11 PM
Petya
Community Legend
5726 Views
16 replies
1 likes
Account

5726 Views
16 replies
1 likes

Solved!!Superuser Contribution Still no Spotify in Ukraine

Hi Spotify team!this will, probably, be the 100-ish topic about Spotify availability in Ukraine, however none of previous topics got an adequate answer on the terms of and time when it will be available here, so I think, it is worth creating another ...

IvanSukhomlyn
Casual Listener
Hi Spotify team! this will, probably, be the 100-ish topic about Spotify availability in Ukraine, however none of previous topics got an adequate answer on the terms of and time when it will be avai...
2019-10-21 9:16:19 AM
2019-10-21 12:54:38 PM
IvanSukhomlyn
Casual Listener
3533 Views
2 replies
12 likes
Other
Premium
Subscription

3533 Views
2 replies
12 likes

How do I find my artist profile?

I want to set up spotify for artists but when I try to find myself through the search option my name doesn't apear. It then instructs me to go to my artist profile (not my spotify profile) and paste a share link but how is this possible if I have yet...

ominutmusic
Casual Listener
I want to set up spotify for artists but when I try to find myself through the search option my name doesn't apear. It then instructs me to go to my artist profile (not my spotify profile) and paste ...
2019-10-18 10:45:56 PM
2019-10-20 7:57:45 PM
Bethany_Dawn
Community Legend
1793 Views
5 replies
0 likes
Account

1793 Views
5 replies
0 likes

no option to upgrade to family plan

hello I have a premium account but I can't find anywhere to upgrade to family plan the link stated in support help spotify.com/family is not working and when I choose change plan there is no option to do so . thanks shachar

shachar_stiel
Visitor
hello I have a premium account but I can't find anywhere to upgrade to family plan the link stated in support help spotify.com/family is not working and when I choose change plan there is no option t...
2019-10-20 8:58:53 AM
2019-10-20 9:19:03 AM
OneByBoo
Roadie
757 Views
1 replies
0 likes
Premium

757 Views
1 replies
0 likes

Account compromised

PlanPremiumCountryUKDevice(Huawei P30 Lite)Operating System(Android (9) Pie.) My Question or IssueI signed up with Spotify with the email address *snip* from my phone (listed above) on the 15th October 2019. I had a 6 month free offer through sky.On ...

MattEllis
Casual Listener
Plan Premium Country UK Device (Huawei P30 Lite) Operating System (Android (9) Pie.) My Question or Issue I signed up with Spotify with the email address *snip* from my phone (listed...
2019-10-16 2:33:02 PM
2019-10-20 9:14:33 AM
OneByBoo
Roadie
1792 Views
2 replies
0 likes
Account
Security

1792 Views
2 replies
0 likes

Solved!! Adding second artist account to spotify for artists.

Hi, I release music through Distrokid and already have one verified alias on Spotify for Artists. I'm trying to varify a second one but I can't seem to find a way to instantly varify this new alias. My debut track isn't released yet but I have the UR...

MikeAllanMusic
Newbie
Hi, I release music through Distrokid and already have one verified alias on Spotify for Artists. I'm trying to varify a second one but I can't seem to find a way to instantly varify this new alias. ...
2019-10-18 3:41:01 AM
2019-10-18 12:39:36 PM
OneByBoo
Roadie
11485 Views
1 replies
0 likes
Account

11485 Views
1 replies
0 likes

Solved!! Account email incorrect

PlanPremiumCountryNew ZealandDeviceMacBook Air, Note 10+ Operating SystemWindows 10 My Question or IssueHi, my spotify account has the wrong email address (I noticed this today when trying to login as it's similar but not the full, realized why my ac...

user-removed
Visitor
Plan Premium Country New Zealand Device MacBook Air, Note 10+ Operating System Windows 10 My Question or Issue Hi, my spotify account has the wrong email address (I n...
2019-10-18 11:31:31 AM
2019-10-18 12:36:52 PM
OneByBoo
Roadie
1625 Views
1 replies
0 likes
Login

1625 Views
1 replies
0 likes

Account Hacked

PlanPremiumCountryUKDevice(Huawei P30 Lite)Operating System(Android (9) Pie.) My Question or IssueI signed up with Spotify with the email address *snip* from my phone (listed above) on the 15th October 2019. I had a 6 month free offer through sky.On ...

MattEllis
Casual Listener
Plan Premium Country UK Device (Huawei P30 Lite) Operating System (Android (9) Pie.) My Question or Issue I signed up with Spotify with the email address *snip* from my phone (listed...
2019-10-16 1:51:13 PM
2019-10-18 8:00:49 AM
DanielTham
Composer
1423 Views
2 replies
1 likes
Account
Security

1423 Views
2 replies
1 likes

Payment

My Question or IssueHad my card stolen so bank account has been temporarily frozen and payment due. Will premium be cancelled straight away or after a few days? Is there anything else I can do?

laurab154
Visitor
My Question or Issue Had my card stolen so bank account has been temporarily frozen and payment due. Will premium be cancelled straight away or after a few days? Is there anything else I can do?
2019-10-17 4:00:46 PM
2019-10-18 7:49:39 AM
DanielTham
Composer
837 Views
2 replies
1 likes
Account

837 Views
2 replies
1 likes

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