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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

82060 Views

9 replies

2 likes

Account
Login
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Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

657535 Views

13 replies

4 likes

Account
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  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

738889 Views

18 replies

29 likes

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  • 18 replies
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Music won't play on laptop. HELP!!

I downloaded Spotify on my laptop. All is good and music was playing. Then I downloaded app on my Android phone. Music played on my phone, no problem. When I went back to play songs on my laptop, not one song will play. I can add songs to my playlist...

Newbie

I downloaded Spotify on my laptop.  All is good and music was playing. Then I downloaded app on my Android phone. Music played on my phone, no problem.  When I went back to play songs ...

Joe

Community Legend

992 Views

2 replies

0 likes

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  • 2 replies
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Account

Hello! I Had missed because I got a new card number now they have not pulled money so I will not go into my spotify. Has changed the card number when will I be able to listen to Spotify again and when pulling them money??

Newbie

Hello! I Had missed because I got a new card number now they have not pulled money so I will not go into my spotify. Has changed the card number when will I be able to listen to Spotify again and whe...

meahtenoha

Spotify

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

Using American Express Gift Card

Hi, Every time I try to use my American Express Gift Card to upgrade to Spotify Premium it gets declined. Is there a way to do this? Thanks!

Casual Listener

Hi,  Every time I try to use my American Express Gift Card to upgrade to Spotify Premium it gets declined. Is there a way to do this?   Thanks!    

bigern75

Casual Listener

3267 Views

3 replies

0 likes

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  • 3 replies
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Hello, my account is/was hacked.

Hello, my account is/was hacked. I have gotten "controlo" over it again however it's some1 els online on it but I have changed passowrd. They keep interupting me listening to music becuase it get's paused everytime they press play. Is there anyway to...

Casual Listener

Hello, my account is/was hacked. I have gotten "controlo" over it again however it's some1 els online on it but I have changed passowrd. They keep interupting me listening to music becuase it get's p...

meahtenoha

Spotify

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Hacked? Gibberish in recently listened.

My friend is apparently listening to gibberish. There are songs showing up with variations such as: JBwKRTqzkf6L – o1OeG9tvbPWMIs anyone else seeing this?

Casual Listener

My friend is apparently listening to gibberish.  There are songs showing up with variations such as:  JBwKRTqzkf6L – o1OeG9tvbPWM Is anyone else seeing this?  

freeze

Casual Listener

543 Views

1 replies

0 likes

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  • 1 replies
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Problem with importing songs from itunes library --> auto-correction

Hello everyone,I just installed spotify and imported my itunes library. Then I noticed, that spotify automatically connected the songs to its database and in some cases even "corrected" the name of the songs (only in spotify, not in itunes or the fil...

Casual Listener

Hello everyone, I just installed spotify and imported my itunes library. Then I noticed, that spotify automatically connected the songs to its database and in some cases even "corrected" the name of...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
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Paypal with no Creditcart

Hey Guys I like Spotify really and i want a Premium Account. The Problem is, i have NO creditcart.But, what else! I have Paypal. On my Paypal account are more than 50.- But when i want to pay want Paypal my creditcart! I repeat: I have NO creditcart....

Newbie

Hey Guys   I like Spotify really and i want a Premium Account. The Problem is, i have NO creditcart. But, what else! I have Paypal. On my Paypal account are more than 50.-   But when i...

Peter__

Community Legend

529 Views

3 replies

0 likes

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  • 3 replies
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need help

i have been using spotify for a lil while the free one all of a sudden it says i have premium and when i try to cancel it says it is through their partners telia im seriously lost here i never subscribed to premium

Newbie

i have been using spotify for a lil while the free one all of a sudden it says i have premium and when i try to cancel it says it is through their partners telia im seriously lost here i never subscr...

219 Views

0 replies

0 likes

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How to stop people from seeing what I am listening too without turning "Private" on every time

I do not like sharing music. In fact I would prefer if people could not see what I am listening too, at all. I would like to be able to stay private always without having to turn on the "Private" button.

Newbie

I do not like sharing music. In fact I would prefer if people could not see what I am listening too, at all. I would like to be able to stay private always without having to turn on the "Private" but...

Tonimoroni

Casual Listener

15852 Views

4 replies

4 likes

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  • 4 replies
  • 4 likes

deleted

Newbie

233 Views

0 replies

0 likes

  • 233 Views
  • 0 replies
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Cancelled Facebook, now Spotify is saying I don't have the Premium Service

My last payment was on 3/28 of $9.99. My account is up to date. Since I cancelled Facebook last week, I can't get any of the premium benefits. Help please???? Thanks!

Newbie

My last payment was on 3/28 of $9.99. My account is  up to date. Since I cancelled Facebook last week, I can't get any of the premium benefits.   Help please????     Thanks!&...

Sam

Spotify

314 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify Premium

My payment was declined as my card had expired. I have now updated this and still no longer have spotify Premium!Can anyone help?Regards

Casual Listener

My payment was declined as my card had expired. I have now updated this and still no longer have spotify Premium! Can anyone help? Regards

HazeY

Casual Listener

300 Views

2 replies

0 likes

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  • 2 replies
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Solved!! "Free Version"

Hey, first of all, I like Spotify, the way it works, the way it is handled by the support (quick and without any troubles). I tried Premium, like and use the Spotify App. A few days back I returned to free, but 10€ are ready on PayPal to be thrown in...

Casual Listener

Hey,   first of all, I like Spotify, the way it works, the way it is handled by the support (quick and without any troubles). I tried Premium, like and use the Spotify App. A few days back I r...

Peter__

Community Legend

6639 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

How to report someone trolling in Soundrop rooms ?

A certain "Joshua Havens" and "Michael McLaughlin" decided that it would be funny to spam the Classic Soundrop room with rock/metal music and troll in chat... Obviously I marked the songs as inadequate but I was wondering if there's a report feature....

Visitor

A certain "Joshua Havens" and "Michael McLaughlin" decided that it would be funny to spam the Classic Soundrop room with rock/metal music and troll in chat... Obviously I marked the songs as inadequa...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
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Spotify premium

How do I remove the Spotify Premium

Newbie

How do I remove the Spotify Premium 😄 😄

MattSuda

Spotify Star

8388 Views

16 replies

0 likes

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  • 16 replies
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Why isn't anyone helping?

I reported weeks ago that my starred tracks and playlists have disappeared. I have tried everything on here to rectify things to no avail. Is it because I am a Spotify Free user that nothing is being done?

Casual Listener

I reported weeks ago that my starred tracks and playlists have disappeared. I have tried everything on here to rectify things to no avail. Is it because I am a Spotify Free user that nothing is being...

Manoucho

Regular

1448 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Subscription cancelled thou spotify is still charging me.

I cancelled my subscription for something like 5 months ago but Spotify is still charging me and taking money from my account automatically every month. So I have had spotify free for several months now and still I'm paying for Spotify Premium. I als...

Casual Listener

I cancelled my subscription for something like 5 months ago but Spotify is still charging me and taking money from my account automatically every month. So I have had spotify free for several months ...

Sam

Spotify

491 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Problem with the voice

Sorry this must be a very simple thing, but I can't hear my music. I can't find any sign to increase volume. What can I do? Where sould I look for a solution? I am user of Spotify for a long time and this occured unexpectedly.

Casual Listener

Sorry this must be a  very simple thing, but I can't hear my music.  I can't find any sign to increase volume.   What can I do? Where sould I look for a solution?  I am user of Sp...

abuelalilian

Casual Listener

652 Views

2 replies

0 likes

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  • 2 replies
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unable to navigate the spotify

I AM INTERETED IN PRIMARILILY IN CLASSICAL MUSIC. HOW DO I GET TO THE CATALOGUE AND THEN NAVIGATE IT TO THE CATEGORY i WANT? I SEE NO COMPREHENSIBLE GUIDE HOW TO DO IT.

Newbie

I AM INTERETED IN PRIMARILILY IN CLASSICAL MUSIC. HOW DO I GET TO THE CATALOGUE AND THEN NAVIGATE IT TO THE CATEGORY i WANT?  I SEE NO COMPREHENSIBLE GUIDE HOW TO DO IT. 

189 Views

0 replies

0 likes

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Someone using my account

I think someone else is using my account, sometimes when i'm listening to music it says that spotify is being used by another device, so it stops playing. Also in my top artist playlist it list some artists I have never listened to.I hope someone can...

Casual Listener

I think someone else is using my account, sometimes when i'm listening to music it says that spotify is being used by another device, so it stops playing. Also in my top artist playlist it list some ...

meahtenoha

Spotify

274 Views

1 replies

0 likes

  • 274 Views
  • 1 replies
  • 0 likes