Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2024-12-10 12:26:34 AM
Meghanleegill
Casual Listener
9004 Views
1 replies
9 likes
Security

9004 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
g2_gdlm
Casual Listener
481475 Views
979 replies
111 likes
Account

481475 Views
979 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1210804 Views
119 replies
117 likes
Account

1210804 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
120844 Views
72 replies
12 likes
Account
Login
Premium

120844 Views
72 replies
12 likes

Solved!! Howto request libspotify application key as a new user (Facebook connect only)

Hi there, I am a new spotify user and did not have a plain spotify account so I used Facebook connect during the registration. When requesting a libspotify application key on the https://developer.spotify.com/en/libspotify/application-key/ site I am ...

Thorsten
Regular
Hi there, I am a new spotify user and did not have a plain spotify account so I used Facebook connect during the registration. When requesting a libspotify application key on the&nb...
2012-03-14 2:02:02 PM
2012-03-14 5:24:15 PM
Thorsten
Regular
1331 Views
1 replies
0 likes

1331 Views
1 replies
0 likes

Spotify Crash

Okay so I have enjoy countless of hours of playing and listening to my music but now every time I tried to log in it all was say, "We're sorry that Spotify crashed. Crash reports helps us find and fight bugs so that we can improve Spotify. Would you ...

Denzel
Newbie
Okay so I have enjoy countless of hours of playing and listening to my music but now every time I tried to log in it all was say, "We're sorry that Spotify crashed. Crash reports helps us find and fi...
2012-02-29 7:06:58 PM
2012-03-14 5:20:26 PM
brs250
Newbie
1385 Views
4 replies
0 likes

1385 Views
4 replies
0 likes

Time going down but paying for unlimited service

I am paying for unlimited service but spotify is showing I don´t have much time time left over 20hrs??? This can´t be right - can it??

paulottewell101
Newbie
I am paying for unlimited service but spotify is showing I don´t have much time time left over 20hrs??? This can´t be right - can it??
2012-03-14 4:04:05 PM
2012-03-14 4:18:12 PM
David
Spotify Legend
257 Views
1 replies
0 likes

257 Views
1 replies
0 likes

My premium is gone??

Hi my name is Mathias Andersson and my spotify premium is gone! I do think I know why, but can't figured it out how to get it back whitout sign me up as a new member. I think this happend because my VISA card got broken, and I had to order a new VISA...

user-removed
Visitor
Hi my name is Mathias Andersson and my spotify premium is gone! I do think I know why, but can't figured it out how to get it back whitout sign me up as a new member. I think this h...
2012-03-14 1:57:17 PM
2012-03-14 2:06:09 PM
Richard
Community Legend
492 Views
1 replies
0 likes

492 Views
1 replies
0 likes

Unlimited has been charged for but doesn't work

This is ridicoulus, i paid for my subscription yesterday but i still have the free version. what is this? why would i wanna pay for something that does not work? money has been withdrawn from my bank and when i check my overview on spotify.com it say...

Annoyed
Casual Listener
This is ridicoulus, i paid for my subscription yesterday but i still have the free version. what is this? why would i wanna pay for something that does not work? money has been withdrawn from m...
2012-03-02 8:41:53 PM
2012-03-14 9:06:40 AM
Richard
Community Legend
297 Views
4 replies
0 likes

297 Views
4 replies
0 likes

Solved!! Accidentally linked facebook

Upon installing Spotify on a new computer, I foolishly signed in using my e-mail address instead of my Spotify username (because I couldn't remember it off the top of my head). Spotify then went ahead and linked itself to my facebook account, which i...

AgronaSince04
Casual Listener
Upon installing Spotify on a new computer, I foolishly signed in using my e-mail address instead of my Spotify username (because I couldn't remember it off the top of my head). Spotify then wen...
2012-03-14 1:55:02 AM
2012-03-14 2:10:54 AM
AgronaSince04
Casual Listener
672 Views
2 replies
0 likes

672 Views
2 replies
0 likes

Spotify account for Day Care center

Hi, I have created a playlist for my 4-year old son, which he listens to every day.We very much want to be able to share the music with the other kids at his day care center. How can we set up a Spotify Unlimited account for the day care group? It wo...

user-removed
Visitor
Hi, I have created a playlist for my 4-year old son, which he listens to every day. We very much want to be able to share the music with the other kids at his day care center. How can we se...
2012-03-13 11:43:34 PM
2012-03-14 1:11:48 AM
jvanderb
Roadie
1269 Views
11 replies
0 likes

1269 Views
11 replies
0 likes

Downgrade to Unlimited immediately

Hi, I upgrade to Premium a few days ago to use the Android app. But I'm very disappointed with it—music skips every few seconds—and there is no activity on the Android forum, leading me to wonder if the app will ever be improved. I would like to down...

Darcy
Music Fan
Hi, I upgrade to Premium a few days ago to use the Android app. But I'm very disappointed with it—music skips every few seconds—and there is no activity on the Android forum, leading m...
2012-03-13 9:25:24 PM
2012-03-13 10:40:43 PM
user-removed
Not applicable
400 Views
1 replies
0 likes

400 Views
1 replies
0 likes

How to get related artist for an unsigned artist like me?

Hi I have my single out at Spotify but how do i get "Related Artist" to my artist name?I read some forums but it seam better to get to the source it self What do i have to do to get this working?The same question is for Bio page? Please advice!

jCoke
Casual Listener
Hi I have my single out at Spotify but how do i get "Related Artist" to my artist name? I read some forums but it seam better to get to the source it self 🙂 What do i have to do to get this...
2012-03-13 1:10:56 PM
2012-03-13 5:50:24 PM
jCoke
Casual Listener
770 Views
2 replies
0 likes

770 Views
2 replies
0 likes

Facebook connection

I used to have an account in the UK and used it for spotify.Now i live in Germany and wanted to log in to that account. No problem this morning.But just now i tried the same and it said the countrys don't match.So logged in with Facebook, Spotify ask...

ineedhelp123
Newbie
I used to have an account in the UK and used it for spotify. Now i live in Germany and wanted to log in to that account. No problem this morning. But just now i tried the same and it said the count...
2012-03-13 3:36:03 PM
2012-03-13 4:32:20 PM
lunboks
Casual Listener
306 Views
1 replies
0 likes

306 Views
1 replies
0 likes

Wrong password - tried multiple devices and computers - Password reset not working - Hacked?

Hello, Currently writing this from an older spotify account (this is not the one that was hacked, obviously) It has come to my attention that someone may have had access to my spotify account and i cannot access it since it will display the wrong use...

Voflansas
Newbie
Hello, Currently writing this from an older spotify account (this is not the one that was hacked, obviously) It has come to my attention that someone may have had access to my spoti...
2012-03-12 10:34:03 PM
2012-03-13 3:57:27 PM
Sam
Spotify
242 Views
1 replies
0 likes

242 Views
1 replies
0 likes

Canceled in December - STILL being charged

Hi I Canceled my Subscription in DecemberRecived an email with case number etcI have since noticed 3 months later you have still been charging meI replyed to the mail a week ago asking for help on this and a refund for the past three paymentsand I re...

malski
Newbie
Hi I Canceled my Subscription in December Recived an email with case number etc I have since noticed 3 months later you have still been charging me I replyed to the mail a week ago asking for help...
2012-03-13 12:47:18 PM
2012-03-13 1:57:57 PM
Sam
Spotify
173 Views
1 replies
0 likes

173 Views
1 replies
0 likes

Payments Renewal user javimata1

There was a problem with the bank, and paying my subscription renewal this month, it's already fixed .Please proceed to make the post as soon as possible on the same card completed in 14 . I would appreciate confirmation that it is made, payment to t...

Javimata1
Newbie
There was a problem with the bank, and paying my subscription renewal this month, it's already fixed .Please proceed to make the post as soon as possible on the same card completed in 14 . I wou...
2012-03-13 10:41:54 AM
2012-03-13 11:16:42 AM
Richard
Community Legend
359 Views
1 replies
0 likes

359 Views
1 replies
0 likes

Solved!! Can't change payment method

Hello! I can't change my payment method. This is sad because I have a new credit card number and want to apply it to my account. The "change payment method" link isn't available on my subscription page, and there's no spot on my "edit profile" page i...

josh7654
Casual Listener
Hello! I can't change my payment method. This is sad because I have a new credit card number and want to apply it to my account. The "change payment method" link isn't available on ...
2012-03-12 9:36:38 PM
2012-03-12 11:34:03 PM
josh7654
Casual Listener
643 Views
3 replies
0 likes

643 Views
3 replies
0 likes

Cannot Login with Facebook - Firewall disabled -something screwy with account I believe.

Moderators - I originally signed up for an account and then cancelled when I realized I couldn't stream on the unlimited. A few weeks later I decided to not be so cheap and go ahead and pay the extra $5 for the premium account. I logged back in to th...

fishin33
Casual Listener
Moderators - I originally signed up for an account and then cancelled when I realized I couldn't stream on the unlimited. A few weeks later I decided to not be so cheap and go ahead and pay the...
2012-03-12 8:50:30 PM
2012-03-12 9:20:56 PM
fishin33
Casual Listener
977 Views
2 replies
0 likes

977 Views
2 replies
0 likes

Solved!! creditcard problems??? PLEASE HELP ME!

Hi!I´m beginning to get a bit upset now!!! I have a new creditcard, but I can´t find anywhere how to change to this new card??I have tries everything, and even contacted spotify, but I haven´t got an answer yet..................... Please help me :S?...

necilia85
Casual Listener
Hi! I´m beginning to get a bit upset now!!! I have a new creditcard, but I can´t find anywhere how to change to this new card?? I have tries everything, and even contacted spotify, but I haven´t go...
2012-03-12 10:36:04 AM
2012-03-12 8:22:16 PM
necilia85
Casual Listener
1035 Views
6 replies
0 likes

1035 Views
6 replies
0 likes

free vs. premium

HiPlease explain, I´m beeing billed Premium, but has only acsess to Free-version?!!?!/Gustav013.

gustav013
Newbie
Hi Please explain, I´m beeing billed Premium, but has only acsess to Free-version?!!?! /Gustav013.
2012-03-11 7:32:07 PM
2012-03-12 7:30:51 PM
meahtenoha
Spotify
706 Views
2 replies
0 likes

706 Views
2 replies
0 likes

How to check account start date

I just read that new accounts have a 6-month period of unlimited listening, then limits kick in after that. Anyone know where I can find what date I started my account, so I know when my honemoon period is over? I can't seem to find it on the Account...

tweedleedee
Regular
I just read that new accounts have a 6-month period of unlimited listening, then limits kick in after that. Anyone know where I can find what date I started my account, so I know when my honemoon per...
2012-03-09 11:53:36 PM
2012-03-12 6:00:57 PM
tweedleedee
Regular
3642 Views
2 replies
0 likes

3642 Views
2 replies
0 likes

Solved!! Subscription via KPN (NL) not activated

I have a personal subscription on Spotify now for several months and am since January 2012 connected through a all in one subscription at the KPN (NL) glass fiber network. With this all in one subscription (television, telephone and internet) cam als...

tommy-watergeus
Newbie
I have a personal subscription on Spotify now for several months and am since January 2012 connected through a all in one subscription at the KPN (NL) glass fiber network. With this all in one subscr...
2012-03-09 4:05:13 PM
2012-03-12 4:20:04 PM
Stupify
Community Legend
1004 Views
2 replies
0 likes

1004 Views
2 replies
0 likes

My spotify account says that im a person that im not?

Hey! My spotify account says that im a friend of my? When I log out it says ''log out *blabla*'' when my name is *albalb* and when i view my friends its not my friends but *blabla's* friends? Think something got mixed up with facebook and stuff! How ...

gromtag
Casual Listener
Hey! My spotify account says that im a friend of my? When I log out it says ''log out *blabla*'' when my name is *albalb* and when i view my friends its not my friends but *blabla's* friends? Think s...
2012-03-12 2:38:34 PM
2012-03-12 2:57:49 PM
gromtag
Casual Listener
229 Views
2 replies
0 likes

229 Views
2 replies
0 likes

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