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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4812 Views
  • 1 replies
  • 9 likes
  • Security
  • 4812 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 466841 Views
  • 976 replies
  • 111 likes
  • Account
  • 466841 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206155 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206155 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 114860 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 114860 Views
  • 72 replies
  • 12 likes

Aggravated.

I have been waiting a week for a reply to this, and have recently found out more information. I had canceled my account 4 days before the deadline to cancel, and my bank account was still charged. I canceled because I couldn't afford to pay for the s...

  • Casual Listener
  • I have been waiting a week for a reply to this, and have recently found out more information. I had canceled my account 4 days before the deadline to cancel, and my bank account was still charged. I ...
  • mrjack11
  • Casual Listener
  • 674 Views
  • 6 replies
  • 1 likes
  • 674 Views
  • 6 replies
  • 1 likes

Can I switch back to Free from Unlimited?

I'm thinking about upgrading from Spotify Free to Unlimited. After a free trial period when I have started paying for Unlimited, can I switch back to Free if I like?

  • Newbie
  • I'm thinking about upgrading from Spotify Free to Unlimited. After a free trial period when I have started paying for Unlimited, can I switch back to Free if I like?
  • jemms
  • Casual Listener
  • 561 Views
  • 1 replies
  • 0 likes
  • 561 Views
  • 1 replies
  • 0 likes

Can't Log In (FB)

A couple of days ago I tried logging into Spotify but it wouldn't work. Im using my Facebook log in and have changed my password twice now to no avail also tried logging in on 3 different PC's. Its really frustrating

  • Newbie
  • A couple of days ago I tried logging into Spotify but it wouldn't work. Im using my Facebook log in and have changed my password twice now to no avail also tried logging in on 3 different PC's. Its r...
  • 472 Views
  • 0 replies
  • 0 likes
  • 472 Views
  • 0 replies
  • 0 likes

How do i cancel a payment for downloads?

I've just received a receipt for a spotify purchase saying i've brought 100 downloads for £50 , I'm currently on holiday and not using spotify so i dont know how this has happened and I'm desperate to cancel this purchase but dont know how?

  • Newbie
  • I've just received a receipt for a spotify purchase saying i've brought 100 downloads for £50 , I'm currently on holiday and not using spotify so i dont know how this has happened and I'm desperate t...
  • 267 Views
  • 0 replies
  • 0 likes
  • 267 Views
  • 0 replies
  • 0 likes

delete online library

i want to delete the library. not my local files. the similar files that seems spotify has linked with. i cant delete them all cause i'm starting all over with a new play list or a new library...

  • Newbie
  • i want to delete the library. not my local files. the similar files that seems spotify has linked with. i cant delete them all cause i'm starting all over with a new play list or a new library...
  • 373 Views
  • 0 replies
  • 0 likes
  • 373 Views
  • 0 replies
  • 0 likes

Spotty streaming, customer screaming!

Last week I've noticed that streaming isn't as smooth as it used to be, to understate the issue. And it's not my end of the connection that is hampered. Essential to your service and my appreciation of it is flawless streaming without hickups. The re...

  • Newbie
  • Last week I've noticed that streaming isn't as smooth as it used to be, to understate the issue. And it's not my end of the connection that is hampered. Essential to your service and my appreciation ...
  • 630 Views
  • 0 replies
  • 4 likes
  • 630 Views
  • 0 replies
  • 4 likes

Can Android Get Some Love?

There numerous negative ratings in the Android app market for Spotify and in the Android sub-forums here as well. However, there seems to be no official response from anyone at Spotify, while the iOS team is taking an active role. Any chance Android ...

  • Regular
  • There numerous negative ratings in the Android app market for Spotify and in the Android sub-forums here as well. However, there seems to be no official response from anyone at Spotify, while the iOS...
  • 273 Views
  • 0 replies
  • 0 likes
  • 273 Views
  • 0 replies
  • 0 likes

How do I Delete Spotify Free?

How do I delete my Spotify Free account? I removed it from my facebook apps and I uninstalled it - but, I still want to deactivate and I can't find out how to do it. Thanks!

  • Newbie
  • How do I delete my Spotify Free account?  I removed it from my facebook apps and I uninstalled it - but, I still want to deactivate and I can't find out how to do it.  Thanks!
  • 499 Views
  • 0 replies
  • 0 likes
  • 499 Views
  • 0 replies
  • 0 likes

My account is being hacked

hello, i noticed (from my facebook timeline) that my account has been used the last week, and i have been travelling without any possibility of accessing internet.In the past i might have looged on in spotify on my friends computer, but to avoid bein...

  • Casual Listener
  • hello,   i noticed (from my facebook timeline) that my account has been used the last week, and i have been travelling without any possibility of accessing internet. In the past i might have ...
  • solojazz
  • Casual Listener
  • 524 Views
  • 2 replies
  • 0 likes
  • 524 Views
  • 2 replies
  • 0 likes

can't delete my account and it keeps reactivating my facebook!

I deleted my facebook and made a new one... but then when i signed into spotify it reactivated me! so i deleted the app from my profile, deactivated again. but it carried on, i tried to link my new facebook with my spotify leahrimmsy, but it wouldn't...

  • Newbie
  • I deleted my facebook and made a new one... but then when i signed into spotify it reactivated me!  so i deleted the app from my profile, deactivated again. but it carried on, i tried to link m...
  • 624 Views
  • 0 replies
  • 1 likes
  • 624 Views
  • 0 replies
  • 1 likes

Can't log in :o? (Facebook / Spotify linked)

Whenever i try to log in to upgrade my spotify to Premium and i need to log in, it says wrong password. I know it's the right passowrd. I really want it upgraded soon, the comercials are really annoying!

  • Casual Listener
  • Whenever i try to log in to upgrade my spotify to Premium and i need to log in, it says wrong password. I know it's the right passowrd.   I really want it upgraded soon, the comercials are rea...
  • meahtenoha
  • Spotify
  • 400 Views
  • 1 replies
  • 0 likes
  • 400 Views
  • 1 replies
  • 0 likes

For God's Sake I just want to log in!!

Anyone who can help? I can't log in - i enter the username - which is a bunch of numbers apparently - then my usual facebook password but its no good - I'm going crazy here - VERY VERY ANNOYED stupid bloody thing - makes me want to just cancel

  • Casual Listener
  • Anyone who can help? I can't log in - i enter the username - which is a bunch of numbers apparently - then my usual facebook password but its no good - I'm going crazy here - VERY VERY ANNOYED &nbsp...
  • flangeflapper
  • Casual Listener
  • 547 Views
  • 4 replies
  • 0 likes
  • 547 Views
  • 4 replies
  • 0 likes

Spotify does’nt work anymore

Dear people, Spotify does’nt work any more. Eather on my Mac and Windows Vista laptop. What the hell is goiing on? Sie screendump.

  • Visitor
  • Dear people, Spotify does’nt work any more. Eather on my Mac and Windows Vista laptop. What the hell is goiing on? Sie screendump.
  • neoclasssic57
  • Newbie
  • 572 Views
  • 4 replies
  • 0 likes
  • 572 Views
  • 4 replies
  • 0 likes

Multiple Subscription Discount

I currently pay about $22 a month for 3 subscriptions to a competitor. Spotify interests me because it seems like the desktop app is slightly more robust and I do listen to music while i'm working and find that i prefer a desktop app over the web alt...

  • Newbie
  • I currently pay about $22 a month for 3 subscriptions to a competitor.  Spotify interests me because it seems like the desktop app is slightly more robust and I do listen to music while i'm work...
  • alienjackhammer
  • Casual Listener
  • 1024 Views
  • 2 replies
  • 2 likes
  • 1024 Views
  • 2 replies
  • 2 likes

Upgraded from unlimited to premium

Hi! I while ago I upgraded from unlimited to premium, and the payment went through. But I still have unlimited on my spotify,It says here on my account that I have premium. What can I do to fix this?

  • Regular
  • Hi! I while ago I upgraded from unlimited to premium, and the payment went through. But I still have unlimited on my spotify, It says here on my account that I have premium. What can I do to fix thi...
  • kimzo
  • Regular
  • 1563 Views
  • 38 replies
  • 0 likes
  • 1563 Views
  • 38 replies
  • 0 likes

playlist gone

All my playlists are gone in my iphone but not on my computer. How to solve the problem????

  • Newbie
  • All my playlists are gone in my iphone but not on my computer. How to solve the problem????
  • 306 Views
  • 0 replies
  • 0 likes
  • 306 Views
  • 0 replies
  • 0 likes

"Puchase is currently not available" when trying to upgrade to Premium

As the title indicates, when attempting to upgrade to Premium, I can't get past the service/payment form screen. Instead I just get a "Puchase is currently not available" message (yes, "Puchase"). Any idea what's up? I've logged out and in, but it's ...

  • Newbie
  • As the title indicates, when attempting to upgrade to Premium, I can't get past the service/payment form screen. Instead I just get a "Puchase is currently not available" message (yes, "Puchase"). &...
  • user-removed
  • Not applicable
  • 1094 Views
  • 7 replies
  • 0 likes
  • 1094 Views
  • 7 replies
  • 0 likes

Can´t add payment method

hi i can´t add payment method when i want to subscribe, neither card or pay pal //padda

  • Casual Listener
  • hi   i can´t add payment method  when i want to subscribe, neither card or pay pal     //padda
  • user-removed
  • Not applicable
  • 720 Views
  • 3 replies
  • 0 likes
  • 720 Views
  • 3 replies
  • 0 likes

Payment

Why can´t I buy "premium"? Is it Spotify themselves that has the problems or is it something else?

  • Casual Listener
  • Why can´t I buy "premium"? Is it Spotify themselves that has the problems or is it something else? 😕
  • Sam
  • Spotify
  • 379 Views
  • 1 replies
  • 0 likes
  • 379 Views
  • 1 replies
  • 0 likes

Premium Subscription Not Recognized

Been using spotify for years, finally subscribed and nothing (pc, phone) will recognize I've paid. It's all as it was, although my account status on the website is premium. What's wrong?

  • Regular
  • Been using spotify for years, finally subscribed and nothing (pc, phone) will recognize I've paid. It's all as it was, although my account status on the website is premium. What's wrong?
  • lukiss
  • Casual Listener
  • 452 Views
  • 1 replies
  • 1 likes
  • 452 Views
  • 1 replies
  • 1 likes