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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8448 Views
  • 1 replies
  • 9 likes
  • Security
  • 8448 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 475427 Views
  • 978 replies
  • 111 likes
  • Account
  • 475427 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207944 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207944 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119138 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119138 Views
  • 72 replies
  • 12 likes

someome hijacking my account?

Hello all. I am on spotify premium as part of a family plan. Regularly i get someone playing music via my account on a chrome web player, i.e. my music stops and i see some tracks i never heard of (and dont like) playing for that person. i can take i...

  • Casual Listener
  • Hello all.   I am on spotify premium as part of a family plan. Regularly i get someone playing music via my account on a chrome web player, i.e. my music stops and i see some tracks i never he...
  • zoso_03
  • Music Fan
  • 1283 Views
  • 10 replies
  • 0 likes
  • Account
  • 1283 Views
  • 10 replies
  • 0 likes

Username is just letters and numbers

So, my username somehow is just a bunch of random numbers and letters, and I don't know how to change or fix that. I've already disabled and re-enabled Facebook data processing, to no avail. It's really unconvenient to have a giant string of letters ...

  • Newbie
  • So, my username somehow is just a bunch of random numbers and letters, and I don't know how to change or fix that. I've already disabled and re-enabled Facebook data processing, to no avail. It's rea...
  • OneByBoo
  • Roadie
  • 682 Views
  • 1 replies
  • 0 likes
  • Account
  • 682 Views
  • 1 replies
  • 0 likes

Solved!! Where is option to not play an artist?

PlanPremiumCountryCanadaDeviceAndroid and Windows desktop appOperating System Android Oreo, Windows 7 Where is the option to not play an artist when on their page? 3 dots menu doesn't give option on phone app or desktop app

  • Regular
  • Plan Premium Country Canada Device Android and Windows desktop app Operating System  Android Oreo, Windows 7     Where is the option to not play an artist when on their ...
  • OneByBoo
  • Roadie
  • 740 Views
  • 1 replies
  • 0 likes
  • Premium
  • 740 Views
  • 1 replies
  • 0 likes

Want to change email in account.

PlanPremiumCountryThailandDevice Operating SystemAndroid OreoMy Question or IssueI want to change email for my premium account, but I can't log in because I forgot that email address and I click to reset password already. How do i can do about this?

  • Casual Listener
  • Plan Premium Country Thailand Device   Operating System Android Oreo My Question or Issue I want to change email for my premium account, but I can't log in because I forgot that em...
  • OneByBoo
  • Roadie
  • 605 Views
  • 3 replies
  • 0 likes
  • Account
  • 605 Views
  • 3 replies
  • 0 likes

Problems claiming google home mini

Like others with family membership we were offered a google home mini. When following the link within the offer period, the message “thanks- your interest has been registered” (or similar) was received but nothing has happened since. How do I get an ...

  • Newbie
  • Like others with family membership we were offered a google home mini. When following the link within the offer period, the message “thanks- your interest has been registered” (or similar) was receiv...
  • Billy-J
  • Spotify Star
  • 1116 Views
  • 1 replies
  • 0 likes
  • 1116 Views
  • 1 replies
  • 0 likes

join acounts

Hey guy I have a problem this is my personal acount but also have a rap channel and wanted to join the acounts but I dont have access to and I thought that I did it but it is not working. Please help me I would greatly appricate it

  • Casual Listener
  • Hey guy I have a problem this is my personal acount but also have a rap channel and wanted to join the acounts but I dont have access to and I thought that I did it but it is not working. Please...
  • Billy-J
  • Spotify Star
  • 705 Views
  • 1 replies
  • 0 likes
  • 705 Views
  • 1 replies
  • 0 likes

Unable to log in to my spotify

FreeFree/PremiumIsrael Device iPhone 8 plusOperating System iOS My Question or IssueI switched to an iphone 8 plus from my old phone which has my spotify on it. I tried to log in from the new phone and didn’t remember the password so I got an email t...

  • Newbie
  • Free Free/Premium Israel   Device iPhone 8 plus Operating System iOS    My Question or Issue I switched to an iphone 8 plus from my old phone which has my spotify on it. I trie...
  • Billy-J
  • Spotify Star
  • 597 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 597 Views
  • 1 replies
  • 0 likes

Superuser Contribution Benutzer Name besteht aus Zahlen

Ich wollte mir heute einen zweiten Account machen um meinen Benutzernamen zu ändern, da mein alter mir nicht gefällt.Dabei habe ich dann meinen gewünschten Namen bei der Registrierung eingegeben.Als ich später aber auf mein Profil geschaut habe, habe...

  • Newbie
  • Ich wollte mir heute  einen zweiten Account machen um meinen Benutzernamen zu ändern, da mein alter mir nicht gefällt. Dabei habe ich dann meinen gewünschten Namen bei der Registrierung eingege...
  • Katerina
  • Spotify Legend
  • 26014 Views
  • 2 replies
  • 2 likes
  • Account
  • 26014 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution How do I change my display name?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I signed up for mEnter a name in What should we call you? I'd like to change that name b...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I ...
  • Laura2386
  • Casual Listener
  • 3855 Views
  • 4 replies
  • 0 likes
  • Premium
  • 3855 Views
  • 4 replies
  • 0 likes

Superuser Contribution Artists aren't showing up under "Artists" on Desktop application

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueHi, So I'm using the desktop application and when I click on "Artists" on desktop application, it shows absolutely nothing despite having close to 2000 songs s...

songs.PNG artists.PNG
  • Newbie
  • Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue Hi,       So I'm using the desktop application and when I click on ...
  • Katerina
  • Spotify Legend
  • 477 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 477 Views
  • 1 replies
  • 0 likes

Question regarding canceling and re-subscribing but keeping limited time offer?

So currently I am not a student, and I'm trying to move out soon but money will be tight with all the initial moving costs. I'm planning on cancelling all of my subscription services until after everything's done with and I have more spare money. How...

  • Newbie
  • So currently I am not a student, and I'm trying to move out soon but money will be tight with all the initial moving costs.   I'm planning on cancelling all of my subscription services until a...
  • Billy-J
  • Spotify Star
  • 635 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 635 Views
  • 1 replies
  • 1 likes

Lost album's

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince this morning my app has been updated and now dozens of my albums have disappeared. How ...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Since t...
  • raunchnroll
  • Casual Listener
  • 868 Views
  • 6 replies
  • 3 likes
  • Premium
  • 868 Views
  • 6 replies
  • 3 likes

Sonos - Spotify : how to have different accounts?

Me and my partner has a Spotify family account where we have added both our personal accounts and one Sonos system. But the music playing in the Sonos always use my account, even if he uses his phone to activate it. This has resulted in that my recen...

  • Newbie
  • Me and my partner has a Spotify family account where we have added both our personal accounts and one Sonos system. But the music playing in the Sonos always use my account, even if he uses his phone...
  • osornios
  • Spotify Star
  • 579 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 579 Views
  • 1 replies
  • 0 likes

Link already existing spotify artist name to q music distributor site?

Hi, my name has been featured on another artist's song. I do not have that artist page linked to anything yet but I was wondering if I started a new cdbaby account and linked it to the already existing artist page, would that be possible? I would lik...

  • Newbie
  • Hi, my name has been featured on another artist's song. I do not have that artist page linked to anything yet but I was wondering if I started a new cdbaby account and linked it to the already existi...
  • osornios
  • Spotify Star
  • 737 Views
  • 1 replies
  • 0 likes
  • 737 Views
  • 1 replies
  • 0 likes

Recently Played Library No More Updated After Facebook Issue

Hi, I had my Facebook account associated with Spotify temporarily blocked because the user name didn't match my real name and after having unlocked it, my Spotify account still consider me with my past Facebook name (Lamedesimaidenticafotografia Dell...

  • Newbie
  • Hi, I had my Facebook account associated with Spotify temporarily blocked because the user name didn't match my real name and after having unlocked it, my Spotify account still consider me with my pa...
  • osornios
  • Spotify Star
  • 498 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 498 Views
  • 1 replies
  • 0 likes

Log In Problems

Hi y'all!So, I now set up a new account to be able to write a question which is actually regarding my other account. Unfortunately my old mail address got hacked last year so I've basically switched all my accounts to my new mail address - apparently...

  • Visitor
  • Hi y'all! So, I now set up a new account to be able to write a question which is actually regarding my other account. Unfortunately my old mail address got hacked last year so I've basically switche...
  • osornios
  • Spotify Star
  • 538 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 538 Views
  • 1 replies
  • 0 likes

New june update has destroyed the functionality of the app. Change it back!

Dear Spotify, Your new UI update has completely destroyed the mobile app. I don't want to have to go and follow all of the artists whose songs I have liked and saved just to get my alphabetical list back. I think an alphabetical list of artists, song...

  • Casual Listener
  • Dear Spotify,   Your new UI update has completely destroyed the mobile app. I don't want to have to go and follow all of the artists whose songs I have liked and saved just to get my alph...
  • osornios
  • Spotify Star
  • 688 Views
  • 1 replies
  • 9 likes
  • Account
  • 688 Views
  • 1 replies
  • 9 likes

Can't log in. OFFLINE?!

My spotify has logged itself out and now it keeps telling me I am offline while everything else works perfectly. Because the app thinks I'm offline it won't let me log in. I really do not understand what's wrong. My internet works, i paid the bills, ...

  • Casual Listener
  • My spotify has logged itself out and now it keeps telling me I am offline while everything else works perfectly. Because the app thinks I'm offline it won't let me log in. I really do not understand ...
  • Billy-J
  • Spotify Star
  • 393 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connection Enceinte Bose

PlanFree/PremiumCountryFranceDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)HUAWEIMy Question or IssueBonjour,Depuis la dernière mise à jour de Spotify sur mon Tél, Il m'est impossible ...

  • Visitor
  • Plan Free/Premium Country France Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) HUAWEI My Question or Issue Bonjour...
  • user-removed
  • Not applicable
  • 573 Views
  • 2 replies
  • 0 likes
  • Premium
  • 573 Views
  • 2 replies
  • 0 likes

Problem in connecting to facebook account

When I firstly registered on spotify I used my email and recieved a username as my name (I assume it was taken from the mail).After a while my username changed itself to a string of letters and numbers and now I'm unable to change it. On the support ...

  • Newbie
  • When I firstly registered on spotify I used my email and recieved a username as my name (I assume it was taken from the mail). After a while my username changed itself to a string of letters and num...
  • user-removed
  • Not applicable
  • 476 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 476 Views
  • 2 replies
  • 0 likes