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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • GollyGoshGale
  • Casual Listener
  • 398447 Views
  • 948 replies
  • 107 likes
  • Account
  • 398447 Views
  • 948 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171509 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171509 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99107 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99107 Views
  • 68 replies
  • 10 likes

Account hacked: email address and password

Country Philippines I would like to report an incident regarding my account. Someone changed my email address to *snip* (not my email address) in my Spotify account and i can't log in because it also change my password. I want to recover my original ...

  • Visitor
  • Country  Philippines    I would like to report an incident regarding my account. Someone changed my email address to *snip* (not my email address) in my Spotify account and i can't ...
  • user-removed
  • Not applicable
  • 407 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 407 Views
  • 2 replies
  • 0 likes

Superuser Contribution Account was changed to number instead of name

Hi,A few weeks ago my account all of a sudden shows a number instead of my name while it is still linked to my facebook account. Friends of mine tried to find my account but couldn't find it where they could before.Did I perhaps do something wrong in...

  • Casual Listener
  • Hi, A few weeks ago my account all of a sudden shows a number instead of my name while it is still linked to my facebook account. Friends of mine tried to find my account but couldn't find it where ...
  • twochars
  • Newbie
  • 18538 Views
  • 9 replies
  • 5 likes
  • Account
  • 18538 Views
  • 9 replies
  • 5 likes

Username switched to numbers

PlanFree/PremiumCountry USADeviceiPhone 6sPlusOperating SystemWindows 10My Question or IssueI just noticed that at some point recently my username/account has switched to a series of numbers and my picutre disappeared on my iPhone app and Desktop app...

  • Casual Listener
  • Plan Free/Premium Country  USA Device iPhone 6sPlus Operating System Windows 10 My Question or Issue I just noticed that at some point recently my username/account has switched to a ser...
  • Jose_M
  • Spotify Star
  • 835 Views
  • 3 replies
  • 3 likes
  • Account
  • 835 Views
  • 3 replies
  • 3 likes

I lost my account

Spotify PremiumCountry BrazilDeviceiPhone 6 My Question or Issue: Hello there So my problem is basically that I was using my spotify normally and I was disconnected automatically without I do anything.I don't have my password and for some reason the ...

  • Newbie
  •   Spotify Premium Country  Brazil Device iPhone 6   My Question or Issue:  Hello there  So my problem is basically that I was using my spotify normally and I was dis...
  • OneByBoo
  • Roadie
  • 331 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why I can't share music on instagram story.

Why can not I share music only on instagram direct. But I want to share music in instagram story.PlanPremiumCountry ThailandDeviceVivo v5Operating System(Android Oreo) My Question or Issue Why can not I share music only on instagram direct. But I wan...

  • Newbie
  • Why can not I share music only on instagram direct. But I want to share music in instagram story. Plan Premium Country  Thailand Device Vivo v5 Operating System (Android Oreo) &nbs...
  • Katerina
  • Spotify Legend
  • 13036 Views
  • 6 replies
  • 1 likes
  • Account
    Premium
  • 13036 Views
  • 6 replies
  • 1 likes

Cant log in

I recently got a new phone and on my old phone I was logged into spotify, and I created my account with facebook. I deleted my facebook account but on my old phone i was still logged in, but now i cant log in with my new phone. I am still logged into...

  • Newbie
  • I recently got a new phone and on my old phone I was logged into spotify, and I created my account with facebook. I deleted my facebook account but on my old phone i was still logged in, but now i ca...
  • Jose_M
  • Spotify Star
  • 518 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 518 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot find the email linked to account

Hi all, My brother just paid for a Premium Family account. I received the invitation and got the premium features, but he accidentally logged out from his account and cannot access anymore. His account is not linked to Facebook and none of his email ...

  • Newbie
  • Hi all,  My brother just paid for a Premium Family account. I received the invitation and got the premium features, but he accidentally logged out from his account and cannot access anymore. Hi...
  • Katerina
  • Spotify Legend
  • 479 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 479 Views
  • 1 replies
  • 0 likes

Pre-paid Country Location

Hi,So I currently have a UK account but I use a one year pre-paid code to expire in July. I recently moved to HK for good so I want to change back to HK account, I have entered my new bank detail and it says it will charge me in HKD when the subscrip...

  • Newbie
  • Hi, So I currently have a UK account but I use a one year pre-paid code to expire in July. I recently moved to HK for good so I want to change back to HK account, I have entered my new bank detail a...
  • Jacob
  • Community Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

My Payment details are not offered for change

Hi,under subscription I cannot find any of my payment details. I need to access them for change. How can I find them. I followed the help instructions, but there is not anything....

  • Newbie
  • Hi, under subscription I cannot find any of my payment details. I need to access them for change. How can I find them. I followed the help instructions, but there is not anything....  
  • Jacob
  • Community Legend
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Unable to change payment method to another credit card

According to Spotify's support site, you can easily change your payment method by clicking on "subscription" - "update" and after that change your payment method. When I do this, nothing happens. It looks like the page reloads but there is no possibi...

  • Newbie
  • According to Spotify's support site, you can easily change your payment method by clicking on "subscription" - "update" and after that change your payment method. When I do this, nothing happens. It ...
  • Jacob
  • Community Legend
  • 488 Views
  • 1 replies
  • 0 likes
  • 488 Views
  • 1 replies
  • 0 likes

Partner premium account

I connected my Starbucks Partner premium account but it only worked for a few days, now it’s back to the regular Free account. How do I fix this?

  • Newbie
  • I connected my Starbucks Partner premium account but it only worked for a few days, now it’s back to the regular Free account. How do I fix this?
  • Jacob
  • Community Legend
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Payment

My debit card got hacked and destroyed and unable to get a new card for a little bit, can I pay through bank and routing number?

  • Newbie
  • My debit card got hacked and destroyed and unable to get a new card for a little bit, can I pay through bank and routing number?  
  • Jacob
  • Community Legend
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

More payment options.

I only have eleven dollars in my account. Can you'll take that for now

  • Newbie
  • I only have eleven dollars in my account. Can you'll take that for now
  • Jacob
  • Community Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

horrible customer service

My account was hacked ive been emailing some kind of bot about the issue and there asking for a screen shot of my bank statement seems fishy there should be some kind of hotline on there web site after i get this problem resolved ill never use this a...

  • Newbie
  • My account  was hacked ive been emailing some kind of bot about the issue and there asking for a screen shot of my bank statement seems fishy there should be some kind of hotline on there web si...
  • Jacob
  • Community Legend
  • 444 Views
  • 1 replies
  • 1 likes
  • 444 Views
  • 1 replies
  • 1 likes

SO many users with the same login issue - FEEDBACK?!?

Hi, So many of users are facing the same login issue whether it's on an iphone or android. We've all reset our passwords, tried logging on using email and userID, or even Facebook (ig) and yet still not able to login on our Spotify app. However, we a...

  • Casual Listener
  • Hi,   So many of users are facing the same login issue whether it's on an iphone or android.  We've all reset our passwords, tried logging on using email and userID, or even Facebook (ig)...
  • Jacob
  • Community Legend
  • 331 Views
  • 1 replies
  • 1 likes
  • Login
  • 331 Views
  • 1 replies
  • 1 likes

Can't login with Facebook on mobile

Hi! I'm trying to link Google Home with my Spotify account, but it was originally created using Facebook and the Spotify login screen that pops up just won't show the "Login with Facebook" button. I even canceled my Premium subscription and tried to ...

  • Visitor
  • Hi!   I'm trying to link Google Home with my Spotify account, but it was originally created using Facebook and the Spotify login screen that pops up just won't show the "Login with F...
  • Jacob
  • Community Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution hidden songs

PlanFreeCountry AmericaDeviceiPhone 5sOperating SystemiOS 10 My Question or Issue I was listening to music on my Saved Songs and a song came up that I wanted to add to a playlist. However I accidentally hide it, the hide song is a new feature to me s...

  • Newbie
  • Plan Free Country  America Device iPhone 5s Operating System iOS 10   My Question or Issue  I was listening to music on my Saved Songs and a song came up that I wanted to add...
  • Katerina
  • Spotify Legend
  • 8495 Views
  • 1 replies
  • 1 likes
  • Account
    Free
    Other
  • 8495 Views
  • 1 replies
  • 1 likes

Help with my account log in

My account doesn't work . When l log in it shows a black screen  

  • Casual Listener
  • My account doesn't work . When l log in it shows a black screen   
  • jasamin
  • Casual Listener
  • 212 Views
  • 2 replies
  • 0 likes
  • Account
  • 212 Views
  • 2 replies
  • 0 likes

CREDIT CARD CHARGES

Hi , Spotify has been charging my Master card for the last 2months. Why is spotify charging my credit card? The last credit card charge on Regards, Jeff

  • Newbie
  • Hi , Spotify has been charging my Master card for the last 2months. Why is spotify charging my credit card?  The last credit card charge on </mod snip cc details>   Regar...
  • Jacob
  • Community Legend
  • 456 Views
  • 1 replies
  • 0 likes
  • Other
    Subscription
  • 456 Views
  • 1 replies
  • 0 likes

Creating new account can I keep downloaded music.

Hi.I created my spotify account with facebook, which has a deactivated email and I cannot change it, and strongly dislike how my username is random numbers , and I want to make a new account with a new email because of it. I will be purchasing premiu...

  • Newbie
  • Hi. I created my spotify account with facebook, which has a deactivated email and I cannot change it, and strongly dislike how my username is random numbers , and I want to make a new account with a...
  • Jacob
  • Community Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes