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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80433 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653909 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734390 Views
18 replies
29 likes
Before this account, I had another account but about two days ago, it just went dead. I went to the Spotify app and I was logged out and when I tried to login it just would say incorrect password or username, even though I know it was correct. After,...
Before this account, I had another account but about two days ago, it just went dead. I went to the Spotify app and I was logged out and when I tried to login it just would say incorrect password or ...
Composer
478 Views
1 replies
0 likes
PlanPremiumCountryBrazilDeviceHP notebook idk the modelOperating SystemWindows 10 My Question or Issue This called "Lais" that i never saw in my life, hacked my Spotify Account, retired my mom and my two aunts who live in my house, and put her in thi...
Plan Premium Country Brazil Device HP notebook idk the model Operating System Windows 10 My Question or Issue This called "Lais" that i never saw in my lif...
Spotify Star
592 Views
1 replies
0 likes
My daily mix has disapeared and I loved it! I have tried logging out and in again and re-installing the app and nothing is working.
My daily mix has disapeared and I loved it! I have tried logging out and in again and re-installing the app and nothing is working.
Spotify Legend
946 Views
7 replies
0 likes
PlanFree/PremiumCountry DevicePs4Operating SystemPs4 My Question or Issue My spotify is linked to my PlayStation network account that I no longer have access to. I have a new PlayStation network account but I can't get my spotify linked to that accou...
Plan Free/Premium Country Device Ps4 Operating System Ps4 My Question or Issue My spotify is linked to my PlayStation network account that I no longer have access to. I ...
Spotify Legend
1495 Views
1 replies
0 likes
As a practical matter, the "Updates to Terms and Conditions of Use" email is useless to me, and I suspect just about everyone else who doesn't want to read the whole thing. What should be offered us is a separate listing of the changes, or at least t...
As a practical matter, the "Updates to Terms and Conditions of Use" email is useless to me, and I suspect just about everyone else who doesn't want to read the whole thing. What should be offered us ...
Regular
593 Views
2 replies
0 likes
PlanPremiumCountry USADevice(iPhone XOperating SystemiOS 12.2 My Question or Issue My account got hacked. From one minute to the next i was kicked out of my account on my phone. Using my same credentials it wouldn’t let me log back in. I logged into ...
Plan Premium Country USA Device (iPhone X Operating System iOS 12.2 My Question or Issue My account got hacked. From one minute to the next i was kicked out of my...
Spotify Star
295 Views
1 replies
0 likes
I've tried multiple times to hide playlists by right clicking and choosing "make secret" however they still all show up publicly.I have tried from Windows 10 and Android.Please help.
I've tried multiple times to hide playlists by right clicking and choosing "make secret" however they still all show up publicly. I have tried from Windows 10 and Android. Please help. ...
Community Legend
393 Views
1 replies
0 likes
PlanPremiumCountry NetherlandsDeviceiPhone XSOperating SystemiOS 12.1.3 My Question or IssueI would like to unlink my Spotify account from Facebook, because I would like to delete my Facebook account. When I started my Spotify account I linked it wit...
Plan Premium Country Netherlands Device iPhone XS Operating System iOS 12.1.3 My Question or Issue I would like to unlink my Spotify account from Facebook, because I would like...
Spotify Star
758 Views
5 replies
0 likes
My Question or Issue I have a premium student subscription and the last renew didn't go through because i now have a new credit card, and the last one (to wich my account was linked) is empty.So i receved the notice of failed payment and i procedeed ...
My Question or Issue I have a premium student subscription and the last renew didn't go through because i now have a new credit card, and the last one (to wich my account was link...
Spotify Star
361 Views
1 replies
0 likes
PlanPremium for students My Question or Issue I want to delete my Facebook account permanently but unfortunately I opened my Spotify via Facebook and I use the account with the plan premium for students. I have quite long playlist and I do not want t...
Plan Premium for students My Question or Issue I want to delete my Facebook account permanently but unfortunately I opened my Spotify via Facebook and I use the account with ...
Spotify Star
456 Views
1 replies
0 likes
France PS4Bonjour j'utilise spotify sur ps4 et j'ai un problème: les musiques lancées se sont automatiquement mises en pause toutes les 2 secondes (j'ai supprimer et réinstaller l'appli) donc si vous auriez une solution ce serait super merci;)
France PS4 Bonjour j'utilise spotify sur ps4 et j'ai un problème: les musiques lancées se sont automatiquement mises en pause toutes les 2 secondes (j'ai supprimer et réinstaller l'appli) don...
Spotify Legend
859 Views
1 replies
2 likes
My Question or Issue so I got a new iPhone the other day and before I could log onto my Spotify account my friend decided to log it to there’s. not a problem I thought until now!! I’m now logged into all of his social media outlets I can’t share on I...
My Question or Issue so I got a new iPhone the other day and before I could log onto my Spotify account my friend decided to log it to there’s. not a problem I thought until now!! I’m now lo...
Roadie
368 Views
1 replies
0 likes
Operating SystemAndroid nougat, MIUI 9.5 My Question or Issue Can't ask Google Assistant to play music on spotify
Operating System Android nougat, MIUI 9.5 My Question or Issue Can't ask Google Assistant to play music on spotify
Spotify Legend
394 Views
1 replies
0 likes
Help me please!! I have an old account that is a premium account and it's not set up with a username I never would have created (I looked up the username through my laptop). I'm assuming that username was created through me creating my account with F...
Help me please!! I have an old account that is a premium account and it's not set up with a username I never would have created (I looked up the username through my laptop). I'm assuming that ...
Not applicable
608 Views
2 replies
0 likes
I've been lurking on somebody's spotify profile because we haven't been talking and I miss him... And in his spotify followers list, there's one person who used to be at the bottom of the list, but now the person's moving up higher as time goes by. I...
I've been lurking on somebody's spotify profile because we haven't been talking and I miss him... And in his spotify followers list, there's one person who used to be at the bottom of the list, but n...
Spotify Star
6213 Views
1 replies
2 likes
PlanFreeCountryUSADeviceMacbook air Early 2015Operating SystemWindows 10 (Chrome web version of Spotify)My Question or Issue Hello, please help! I am trying to log into Spotify on Chrome, but it continues to say my password is incorrect despite me ch...
Plan Free Country USA Device Macbook air Early 2015 Operating System Windows 10 (Chrome web version of Spotify) My Question or Issue Hello, please help! I am trying to log into ...
Moderator
2725 Views
4 replies
0 likes
I recently have a new phone. I downloaded spotify and logged in my account to the new phone. A day after I received a text message saying "Thanks for subscribing to Spotify Premium. You have been charged XXX.00." May I know why this happens even if I...
I recently have a new phone. I downloaded spotify and logged in my account to the new phone. A day after I received a text message saying "Thanks for subscribing to Spotify Premium. You have been cha...
Spotify Legend
495 Views
2 replies
0 likes
PlanPremium 3 Month TrialCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueAfter being forcibly logged out earlier today, when I logged into my account again(which it would not allow me to use my username and I had to use my email i...
Plan Premium 3 Month Trial Country Canada Device PC Operating System Windows 10 My Question or Issue After being forcibly logged out earlier today, when I logged into my account agai...
Community Legend
619 Views
3 replies
0 likes
I can't link my spotify app to my Facebook because it says my Spotify is already connected to another Facebook? If its linked to an old fb email - I dont have access to that email anymore. Please help PlanPremiumCountry USADeviceSamsung Galaxy 9Opera...
I can't link my spotify app to my Facebook because it says my Spotify is already connected to another Facebook? If its linked to an old fb email - I dont have access to that email anymore. Please hel...
Roadie
314 Views
1 replies
0 likes
My Question or Issue I am stuck in a catch 22 situation - I forgot my password to my Spotify account, my Spotify account is connected to a very old email address of mine that I never use and also forgot the password too, so I cannot reset my Spotify ...
My Question or Issue I am stuck in a catch 22 situation - I forgot my password to my Spotify account, my Spotify account is connected to a very old email address of mine that I never...
Spotify Legend
1112 Views
8 replies
0 likes
