Announcements

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • DRAG0N
  • Regular
  • 261668 Views
  • 789 replies
  • 81 likes
  • Account
  • 261668 Views
  • 789 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128504 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128504 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71397 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71397 Views
  • 63 replies
  • 8 likes

Saved song list is no longer mine

PlanFamily PremiumCountry United StatesDeviceiPhone 6S, DesktopOperating SystemiOS 11, Windows 10 My Question or Issue I opened up my Spotify app this morning, and the saved songs list is completely different from my own. It looks like some else's ac...

  • Casual Listener
  • Plan Family Premium Country  United States Device iPhone 6S, Desktop Operating System iOS 11, Windows 10   My Question or Issue  I opened up my Spotify app this morning, and ...
  • Jose_M
  • Spotify Star
  • 500 Views
  • 3 replies
  • 0 likes
  • Account
  • 500 Views
  • 3 replies
  • 0 likes

Superuser Contribution My recently played won't update.

PlanPremiumCountry Netherlands Windows, 2 pcOperating System(Windows 10 My Question or Issue I have two computers, one laptop and one desktop, when I play music on one of them and I want to see the recently played on the other one, it wont show up.

  • Newbie
  •   Plan Premium Country  Netherlands   Windows, 2 pc Operating System (Windows 10   My Question or Issue  I have two computers, one laptop and one desktop, when I p...
  • SergioDavid
  • Roadie
  • 222 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 222 Views
  • 1 replies
  • 0 likes

me cobraron doble

PlanPremiumCountry mexicoDevice(iPhone 5S)Operating System(iOS 10) My Question or Issue queria ser premium y entre a la pagina donde piden los datos de mi tarjeta y los puse y despues salio la ventana para universitarios y me cobraron 49 pero no se m...

  • Casual Listener
  • Plan Premium Country  mexico Device (iPhone 5S) Operating System (iOS 10)   My Question or Issue  queria ser premium y entre a la pagina donde piden los datos de mi tarjeta y...
  • Mauricio1993
  • Newbie
  • 313 Views
  • 2 replies
  • 0 likes
  • Account
  • 313 Views
  • 2 replies
  • 0 likes

Cancelar assinatura

Criei uma conta Spotify com um facebook que eu tinha na época, no entando, exlui definitivamente o facebook e a conta Spotify ficou salva no celular Iphone iOS apenas com um nome de usuário que contem varias letras e números. Tenho nesta conta a assi...

  • Casual Listener
  • Criei uma conta Spotify com um facebook que eu tinha na época, no entando, exlui definitivamente o facebook e a conta Spotify ficou salva no celular Iphone iOS apenas com um nome de usuário que conte...
  • Bittencourt
  • Spotify Star
  • 614 Views
  • 1 replies
  • 0 likes
  • Account
  • 614 Views
  • 1 replies
  • 0 likes

Haven't been able to see what my friends are playing for the past few months

PlanPremiumCountry USADevice(iPhone 7, PC)Operating System(iOS 11, Windows 10) My Question or Issue I've had this Spotify account for a few years now and have always been able to see what my friends are listening too. This was the case until April 20...

  • Newbie
  • Plan Premium Country  USA Device (iPhone 7, PC) Operating System (iOS 11, Windows 10)   My Question or Issue  I've had this Spotify account for a few years now and have alway...
  • Jose_M
  • Spotify Star
  • 421 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 421 Views
  • 1 replies
  • 0 likes

I NEED HELP

Hi, to start off with this is not the account I need help with ( this is an old inactive account that I had to use to get help as it is so HARD!) okay to start with I can’t remeber when but I cancelled my Spotify as I hit my download content and swit...

  • Newbie
  •   Hi, to start off with this is not the account I need help with ( this is an old inactive account that I had to use to get help as it is so HARD!) okay to start with I can’t remeber when but I...
  • Loxer
  • Spotify Star
  • 410 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 410 Views
  • 1 replies
  • 0 likes

Billing Issues

Getting billed 2x a month and subscription doesn't last 10 day. Been going on for about 6 weeks now. Can we please fix this before I pay u guys again today becauce according to you, my bill is do again

  • Newbie
  •   Getting billed 2x a month and subscription doesn't last 10 day. Been going on for about 6 weeks now. Can we please fix this before I pay u guys again today becauce according to you, my bill i...
  • Loxer
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 241 Views
  • 1 replies
  • 0 likes

Cancel without e-mail

I created a Spotify account with a facebook that I had at the time, however, it definitely excludes facebook and the account Spotify was saved on the Iphone iOS phone with only a username that contains several letters and numbers. I have this premium...

  • Casual Listener
  •     I created a Spotify account with a facebook that I had at the time, however, it definitely excludes facebook and the account Spotify was saved on the Iphone iOS phone with only a usern...
  • jsannn
  • Community Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 246 Views
  • 1 replies
  • 0 likes

-

-

  • Newbie
  • -
  • Billy-J
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • Login
  • 250 Views
  • 1 replies
  • 0 likes

Someone keeps hijacking my account

PlanPremium (W/ Hulu)Country USADeviceSamsung Galaxy 7Operating SystemWin 10 Early May of this year, some new device started listening to songs on my spotify. So I did the whole shebang. Sign out all users. Change email. Get new password (hard one, t...

  • Newbie
  • Plan Premium (W/ Hulu) Country  USA Device Samsung Galaxy 7 Operating System Win 10     Early May of this year, some new device started listening to songs on my spotify. So I...
  • Billy-J
  • Spotify Star
  • 369 Views
  • 1 replies
  • 0 likes
  • Account
  • 369 Views
  • 1 replies
  • 0 likes

Unable to log in on phone.

On android, i am unable to log in at all. Canceling premium if this is not fixed because i only use it on my phone. I have the legal app downloaded from the Google Play Store. I have tried uninstalling and reinstalling.

  • Regular
  • On android, i am unable to log in at all. Canceling premium if this is not fixed because i only use it on my phone. I have the legal app downloaded from the Google Play Store. I have tried uninstalli...
  • Billy-J
  • Spotify Star
  • 340 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 340 Views
  • 3 replies
  • 0 likes

Someone Took My Spotify

I had Spotify trial premium for under a month. That was enough time for me to know this program sucks since someone has logged into my account and deleted my playlists and made their own. They changed the profile picture and username. I don’t even kn...

  • Casual Listener
  •   I had Spotify trial premium for under a month. That was enough time for me to know this program sucks since someone has logged into my account and deleted my playlists and made their own. The...
  • Jose_M
  • Spotify Star
  • 374 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 374 Views
  • 1 replies
  • 0 likes

Solved!! All playlists are removed, only folder structure is still there!

I am a softaware developer and a premium member of spotify for years now. Past few days I was testing your API, registered a home-usage app for my account, by which I could better maintain my playlists.Just today I noticed that - all folders are exis...

  • Casual Listener
  • I am a softaware developer and a premium member of spotify for years now.   Past few days I was testing your API, registered a home-usage app for my account, by which I could better maintain m...
  • Jose_M
  • Spotify Star
  • 804 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 804 Views
  • 5 replies
  • 0 likes

Someone Took My Account

I had Spotify trial premium for UNDER A MONTH. That was enough time for me to know this program sucks since someone has logged into my account and deleted my playlists and made their own. They changed the profile picture and username. I don’t even kn...

  • Casual Listener
  •   I had Spotify trial premium for UNDER A MONTH. That was enough time for me to know this program sucks since someone has logged into my account and deleted my playlists and made their own. The...
  • Billy-J
  • Spotify Star
  • 366 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 366 Views
  • 1 replies
  • 0 likes

Solved!! songs being added by themselves

I added the Ocean music from martin garrix to pre save (https://oceanpresave.com) now all music from all STMPD records artists are added to my library, without my permission, all the releases are added automatically

  • Newbie
  • I added the Ocean music from martin garrix to pre save (https://oceanpresave.com) now all music from all STMPD records artists are added to my library, without my permission, all the releases are add...
  • IguanaSetup
  • Community Legend
  • 2001 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 2001 Views
  • 3 replies
  • 0 likes

Transferring Playlists

I have a Premium account with several playlists, some including several hundred of songs (took time to set...). I'm considering joining my parents' Family account. Will I be able to keep or transfer all my playlist from the Premium account to the Fam...

  • Newbie
  •   I have a Premium account with several playlists, some including several hundred of songs (took time to set...). I'm considering joining my parents' Family account. Will I be able to keep or t...
  • Bethany_Dawn
  • Community Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • Account
  • 177 Views
  • 1 replies
  • 0 likes

Solved!! Offline Issue

PlanPremiumCountry Guatemala DeviceSamsung Galaxy S8Operating system:Android OreoI usually have the spotify app in offline mode and I accidentally logged out. Now when I try to logging in it tells me since I have offline mode I need to change the opt...

  • Casual Listener
  •   Plan Premium Country  Guatemala  Device Samsung Galaxy S8 Operating system: Android Oreo I usually have the spotify app in offline mode and I accidentally logged out. Now wh...
  • Billy-J
  • Spotify Star
  • 458 Views
  • 3 replies
  • 0 likes
  • Account
  • 458 Views
  • 3 replies
  • 0 likes

[Rank] Songwriter

Dear to whom this may concern, I am at "Songwriter" rank in the Spotify community. However, according to this article, I am suppose to be allowed to send blogs, texts, images et cetera without the need to validate myself as not a robot. This is not t...

  • Composer
  •   Dear to whom this may concern,   I am at "Songwriter" rank in the Spotify community. However, according to this article, I am suppose to be allowed to send blogs, texts, images et cete...
  • Billy-J
  • Spotify Star
  • 230 Views
  • 5 replies
  • 0 likes
  • Account
  • 230 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playback stopping over all devices, some songs unavailable

Jimi PlanPremiumCountry DeviceAndroid phone, Windows PC Operating System My Question or Issue First, my playback stops randomly during songs (whether phone is awake or asleep, on wifi and mobile, online and offline) and also at the end of songs. When...

  • Newbie
  • Jimi  Plan Premium Country   Device Android phone, Windows PC   Operating System     My Question or Issue   First, my playback stops randomly during songs (...
  • Alfredo
  • Roadie
  • 415 Views
  • 1 replies
  • 0 likes
  • Premium
  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family members reset after late payment

Usernamenicku8PlanFamily PremiumCountry Switzerland DeviceSamsung Galaxy 8Operating System Android Oreo My Question or Issue I pay spotify with a prepaid mastercard, so before I can pay them i have to put money on it. Now at i didn't have enough mone...

  • Visitor
  • Username nicku8 Plan Family Premium Country  Switzerland  Device Samsung Galaxy 8 Operating System  Android Oreo   My Question or Issue  I pay spotify with a...
  • JuanSebastian
  • Roadie
  • 286 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 286 Views
  • 1 replies
  • 0 likes