Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1550 Views
0 replies
7 likes
Security

1550 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Wednesday
Not applicable
445566 Views
970 replies
108 likes
Account

445566 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1198906 Views
119 replies
116 likes
Account

1198906 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
108200 Views
70 replies
11 likes
Account
Login
Premium

108200 Views
70 replies
11 likes

Superuser Contribution Catch 22

My Question or Issue I am stuck in a catch 22 situation - I forgot my password to my Spotify account, my Spotify account is connected to a very old email address of mine that I never use and also forgot the password too, so I cannot reset my Spotify ...

user-removed
Visitor
My Question or Issue I am stuck in a catch 22 situation - I forgot my password to my Spotify account, my Spotify account is connected to a very old email address of mine that I never...
2019-02-06 10:25:11 PM
2019-02-09 10:42:04 AM
Guido
Spotify Legend
932 Views
8 replies
0 likes
Login

932 Views
8 replies
0 likes

Albums and tracks now linked?

My Question or Issue For some impossible-to-discern reason, albums and individual tracks have now become linked on my Spotify account. Whenever I save a single track on my account, it’s album cover ends up in my ‘album’ section- similarly, any albums...

mojosman
Casual Listener
My Question or Issue For some impossible-to-discern reason, albums and individual tracks have now become linked on my Spotify account. Whenever I save a single track on my account, it’s album ...
2019-02-08 6:07:20 PM
2019-02-09 10:19:10 AM
OneByBoo
Roadie
547 Views
1 replies
3 likes
Account
Premium

547 Views
1 replies
3 likes

Solved!! Change the country and add to my Premium family

PlanFreeCountry AU / CanadaI travel often to Australia for work sometimes for long periods, I have my Spotify account created in Australia, as a free account, however, i want to add my self in to the family account created at home for the rest of my ...

22528378
Casual Listener
Plan Free Country AU / Canada I travel often to Australia for work sometimes for long periods, I have my Spotify account created in Australia, as a free account, however, i wan...
2019-02-09 9:43:54 AM
2019-02-09 10:13:10 AM
OneByBoo
Roadie
911 Views
3 replies
0 likes
Other

911 Views
3 replies
0 likes

Superuser Contribution How to unlink spotify

PlanFree/PremiumCountry DevicePs4Operating SystemPs4 My Question or Issue My spotify is linked to my PlayStation network account that I no longer have access to. I have a new PlayStation network account but I can't get my spotify linked to that accou...

user-removed
Visitor
Plan Free/Premium Country Device Ps4 Operating System Ps4 My Question or Issue My spotify is linked to my PlayStation network account that I no longer have access to. I ...
2019-02-07 10:53:09 PM
2019-02-09 10:08:01 AM
Guido
Spotify Legend
1362 Views
1 replies
0 likes
Account

1362 Views
1 replies
0 likes

Trouble connecting to facebook

PlanPremiumCountry AustraliaDeviceMacbook air, iPhone 7Operating System MacOS mojave, latest iOS My Question or Issue My spotify account used to be connected to facebook and my facebook name would be displayed, all of a sudden my spotify and facebook...

chloeriley
Newbie
Plan Premium Country Australia Device Macbook air, iPhone 7 Operating System MacOS mojave, latest iOS My Question or Issue My spotify account used to be connected t...
2019-02-09 5:11:39 AM
2019-02-09 9:58:47 AM
OneByBoo
Roadie
338 Views
1 replies
0 likes
Account

338 Views
1 replies
0 likes

Unable to change country

I am using Spotify free and just moved to South Africa. I've been trying to charge the country but it keeps telling me that my email is already in use. I've tried going incognito and deleting my cookies and caches but the problem still persists.

r73wfp6x-z_ab
Newbie
I am using Spotify free and just moved to South Africa. I've been trying to charge the country but it keeps telling me that my email is already in use. I've tried going incognito and deleting my cook...
2019-02-09 9:35:24 AM
2019-02-09 9:39:20 AM
OneByBoo
Roadie
248 Views
1 replies
0 likes
Account
Free

248 Views
1 replies
0 likes

Solved!! Unable to accept family Invite due to address

My Question or Issue I have a premium family account and I am trying to invite my wife into the premium family account. We both have a PH country code. When I click on accept invite in her email and enter our house address, it says that unable to joi...

jesslorenzo
Casual Listener
My Question or Issue I have a premium family account and I am trying to invite my wife into the premium family account. We both have a PH country code. When I cli...
2019-02-08 2:31:48 PM
2019-02-09 7:58:24 AM
Billy-J
Spotify Star
1151 Views
3 replies
0 likes
Premium

1151 Views
3 replies
0 likes

Obliged to listen to the same song

PlanPremiumCountryItalyDeviceLaptop (application), browser, Phone (Android)Operating SystemLinux / Android / whateverMy Question or IssueSince today I started experiencing a very annoying bug in the Spotify whole system. The problem is that Spotify s...

elegos87
Regular
Plan Premium Country Italy Device Laptop (application), browser, Phone (Android) Operating System Linux / Android / whatever My Question or Issue Since today I started experiencing a very an...
2019-01-25 5:33:06 PM
2019-02-09 2:53:18 AM
user-removed
Not applicable
1946 Views
9 replies
4 likes
Other
Premium

1946 Views
9 replies
4 likes

Account takeover / random songs played

Similar to others posting here, recently I noticed random songs being played by someone on my account and even someone changed my subscription to family plan. Spotify resolved my issue. After searching online a bit I found a website which leaked a li...

Mangolord
Newbie
Similar to others posting here, recently I noticed random songs being played by someone on my account and even someone changed my subscription to family plan. Spotify resolved my issue...
2019-02-08 12:49:20 AM
2019-02-09 1:21:12 AM
osornios
Spotify Star
595 Views
1 replies
0 likes
Account
Login
Security
Subscription

595 Views
1 replies
0 likes

Solved!! Are not able to invite family to my premium account!

PlanPremiumCountry SwedenDeviceImac, PC and IphoneOperating SystemIOS 10, windows 10 mm My Question or Issue HelloI am trying to invite a family memeber to use my Premium account. I can send the email and she recives it. But when we press the "enter ...

Freedrech
Newbie
Plan Premium Country Sweden Device Imac, PC and Iphone Operating System IOS 10, windows 10 mm My Question or Issue Hello I am trying to invite a family memeber to use my...
2019-02-08 1:51:59 PM
2019-02-09 1:17:14 AM
osornios
Spotify Star
585 Views
1 replies
0 likes
Account
Login
Premium

585 Views
1 replies
0 likes

"Something went wrong." message when trying to submit a song to the editors on Spotify for Artists.

CountryUSA, but currently living in Japan DeviceMacbook ProOperating SystemmacOS Sierra 10.12(Attempted on Firefox and Chrome) My Question or Issue I recently uploaded a song scheduled for a future release. The "Get heard by Spotify editors" comes up...

evanmp3
Newbie
Country USA, but currently living in Japan Device Macbook Pro Operating System macOS Sierra 10.12 (Attempted on Firefox and Chrome) My Question or Issue I recently uploa...
2019-02-06 7:32:24 AM
2019-02-09 1:17:11 AM
osornios
Spotify Star
760 Views
1 replies
0 likes
Other

760 Views
1 replies
0 likes

Solved!! I deleted files from computer, now spotify won't play those songs

DeviceMacbook Pro mid 2015 My Question or Issue I had music files saved on my computer that used to be in my iTunes library, but I recently deleted them. They still show up in my "Local Files" on spotify even though they are no longer existent on my ...

darme3
Casual Listener
Device Macbook Pro mid 2015 My Question or Issue I had music files saved on my computer that used to be in my iTunes library, but I recently deleted them. They still show up ...
2019-02-08 12:37:32 AM
2019-02-08 12:56:22 AM
Bittencourt
Spotify Star
1070 Views
3 replies
0 likes
Account

1070 Views
3 replies
0 likes

error 17 ... proxy

i can't open spotify for 2 month bcause this please i need helperror code : 17type of code : proxy ;(

RayCone
Newbie
i can't open spotify for 2 month bcause this please i need help error code : 17 type of code : proxy ;(
2019-02-08 9:39:33 PM
2019-02-08 9:49:38 PM
Noah
Spotify Star
542 Views
1 replies
0 likes
Account
Login

542 Views
1 replies
0 likes

Superuser Contribution Disable shuffle at account level by default

Premium plan and we use spotify on android phone, win10 desktop, and Alexa. Why not let me disable shuffle mode by default at account level, instead of fussing with Alexa every damned day? My famil is going nuts trying to figure out why alexa is alwa...

barneytoe
Regular
Premium plan and we use spotify on android phone, win10 desktop, and Alexa. Why not let me disable shuffle mode by default at account level, instead of fussing with Alexa every damned day? My...
2018-12-12 5:17:55 PM
2019-02-08 8:58:05 PM
barneytoe
Regular
681 Views
2 replies
0 likes
Subscription

681 Views
2 replies
0 likes

Didn't get mail to change my password

I tried to change my password, but I didn't receive any e-mail. It's not in my spam, not in any other folder. How can I change my password?

minniepoepie
Newbie
I tried to change my password, but I didn't receive any e-mail. It's not in my spam, not in any other folder. How can I change my password?
2019-02-08 8:58:40 AM
2019-02-08 6:03:03 PM
Bethany_Dawn
Community Legend
482 Views
1 replies
0 likes
Account
Login

482 Views
1 replies
0 likes

Can't get logged into family plan

PlanFamily PremiumCountryCanada Device(iPhone 8Operating System(iOS 10, My Question or IssueSomehow I've been logged out of my Spotify account. I'm on a family plan. I only have two email addresses and Spotify says one doesn't exist and the other one...

fishsarahg17
Casual Listener
Plan Family Premium Country Canada Device (iPhone 8 Operating System (iOS 10, My Question or Issue Somehow I've been logged out of my Spotify account. I'm on a family plan. I o...
2019-02-08 4:55:21 PM
2019-02-08 5:59:08 PM
fishsarahg17
Casual Listener
292 Views
1 replies
0 likes
Account

292 Views
1 replies
0 likes

Account hack: Songs skipping and strange songs

Premium Plan / The NetherlandsUse Spotify on Mac + iOS IssueMy account started skipping songs halfway through songs, then songs were being remotely changed to play rather odd, unrecognizable music WHILE I AM LISTENING lol (how rude!) Anyways - I cont...

tinadot
Newbie
Premium Plan / The Netherlands Use Spotify on Mac + iOS Issue My account started skipping songs halfway through songs, then songs were being remotely changed to play rat...
2019-02-08 10:23:33 AM
2019-02-08 4:48:10 PM
Jᴀᴄᴋ
Roadie
836 Views
1 replies
1 likes
Account
Security

836 Views
1 replies
1 likes

Solved!!Superuser Contribution Spotify on iPhone keeps pausing, saying my account is being usede somewhere else

Spotify keeps pausing on my iPhone. And it's insanely annoying. I have – as recommende on this Spotify Support page – signed out remotely from my account page AND subsequently changed my password. BUT IT'S STILL PAUSING. Please help.

drphal
Casual Listener
Spotify keeps pausing on my iPhone. And it's insanely annoying. I have – as recommende on this Spotify Support page – signed out remotely from my account page AND subsequently changed my pas...
2018-03-09 7:43:00 PM
2019-02-08 4:04:56 PM
drphal
Casual Listener
828 Views
2 replies
0 likes

828 Views
2 replies
0 likes

Session closed every time i acess my android

PlanPremiumCountry SpainDeviceIphone and Android My Question or Issue Every time i access my android spotify, the session was closed and need to sign again. It appens some days ago. Why spotify doesn't maintain my session open ?

jarripei
Casual Listener
Plan Premium Country Spain Device Iphone and Android My Question or Issue Every time i access my android spotify, the session was closed and need to sign again. It appens s...
2019-02-01 7:25:50 PM
2019-02-08 3:09:17 PM
Billy-J
Spotify Star
441 Views
5 replies
0 likes
Login

441 Views
5 replies
0 likes

Superuser Contribution Artwork fullscreen doesn't work

Operating SystemS7 edge,Oreo My Question or Issue I have a premium spotify account but I do not have full screen artwork yet. Does anyone know how to solve?

Prometheus1800
Casual Listener
Operating System S7 edge,Oreo My Question or Issue I have a premium spotify account but I do not have full screen artwork yet. Does anyone know how to solve?
2019-02-03 11:34:39 PM
2019-02-08 2:57:13 PM
Guido
Spotify Legend
820 Views
7 replies
0 likes
Account
Other
Premium

820 Views
7 replies
0 likes

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