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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8552 Views
  • 1 replies
  • 9 likes
  • Security
  • 8552 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 476217 Views
  • 978 replies
  • 111 likes
  • Account
  • 476217 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208244 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208244 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119386 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119386 Views
  • 72 replies
  • 12 likes

Solved!! all of my artists and playlists disappeared after latest upgrade

I've been a premium customer for a couple of years now and tonight I got a popup message that the terms and conditions were being updated. Then I clicked ok and then Spotify prompted me for payment even though I was previously on autopay. I entered m...

  • Visitor
  • I've been a premium customer for a couple of years now and tonight I got a popup message that the terms and conditions were being updated.  Then I clicked ok and then Spotify prompted me for pay...
  • mosohodPeti
  • Composer
  • 779 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 779 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Wrapped not available/ does not show

PlanPremiumCountryGermanyDevice(iPhone XS)Operating System(iOS 10,) My Question or IssueHi,My friend just showed me her wrapped summary for 2018 and I wanted to have a look at mine as well. Unfortunately it does not show my statisctics if I go to spo...

  • Visitor
  • Plan Premium Country Germany Device (iPhone XS) Operating System (iOS 10,)   My Question or Issue Hi, My friend just showed me her wrapped summary for 2018 and I wanted to have a look...
  • Brunelicia
  • Community Legend
  • 1532 Views
  • 1 replies
  • 0 likes
  • Premium
  • 1532 Views
  • 1 replies
  • 0 likes

Random name after logging in via facebook

PlanPremiumCountryThailandDeviceComputerOperating SystemWindows My Question or Issuei've been used spotify premium family for about 6 months, everything seems normal until this day. My name used to be my Facebook profile name (because i'm logging in ...

  • Casual Listener
  • Plan Premium Country Thailand Device Computer Operating System Windows   My Question or Issue i've been used spotify premium family for about 6 months, everything seems normal until th...
  • Brunelicia
  • Community Legend
  • 549 Views
  • 1 replies
  • 0 likes
  • Premium
  • 549 Views
  • 1 replies
  • 0 likes

I'm 100% sure my account details are correct but it says my account doesn't exist

I have 2 spotify accounts. One being premium and the other being not. I logged out of my non premium account to listen to my downloaded songs but now I can't log back into my other account. My laptop saved my login details which have worked everytime...

  • Newbie
  • I have 2 spotify accounts. One being premium and the other being not.  I logged out of my non premium account to listen to my downloaded songs but now I can't log back into my other account. My...
  • isaumyam
  • Composer
  • 851 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 851 Views
  • 1 replies
  • 0 likes

Superuser Contribution [All Platforms][Playlists] Daily Mix not appearing after upgrading to Premium

This is to notify that after installing Spotify for the first time there were daily mixes in my page after a few hours of listening, but when I upgraded to premium, after that my daily mixes disappeared from my account. This issue is the same in the ...

  • Casual Listener
  • This is to notify that after installing Spotify for the first time there were daily mixes in my page after a few hours of listening, but when I upgraded to premium, after that my daily mixes disappea...
  • Peter
  • Spotify Legend
  • 1559 Views
  • 4 replies
  • 0 likes
  • All Platforms
    Playlists
  • 1559 Views
  • 4 replies
  • 0 likes

Can't change email from Rogers created account

Hi, I had initially signed up for spotify premium through my Rogers phone account and recently they stopped offering the service bundling so I had to change payment information to keep my premium account going and take over my account. Having signed ...

  • Visitor
  • Hi, I had initially signed up for spotify premium through my Rogers phone account and recently they stopped offering the service bundling so I had to change payment information to keep my premium acc...
  • Maxim
  • Spotify Star
  • 567 Views
  • 1 replies
  • 0 likes
  • Account
  • 567 Views
  • 1 replies
  • 0 likes

duplicated payment

My Question or IssueI already registered for Spotify a few months ago and have been using it thinking i was paying for a different subscription to premium because it would only allow meto shuffle - then i went in and upgraded my account today and it ...

  • Visitor
  • My Question or Issue I already registered for Spotify a few months ago and have been using it thinking i was paying for a different subscription to premium because it would only allow meto shuffle -...
  • user-removed
  • Not applicable
  • 999 Views
  • 2 replies
  • 0 likes
  • Account
  • 999 Views
  • 2 replies
  • 0 likes

Urgent

PlanPremium CountryUSADeviceSamsung Galaxy Note S8Operating SystemAndroid OreoMy Question or IssueI need to know exactly when i last used spotify at what time its important.

  • Visitor
  •   Plan Premium  Country USA Device Samsung Galaxy Note S8 Operating System Android Oreo My Question or Issue I need to know exactly when i last used spotify at what time its impor...
  • Brunelicia
  • Community Legend
  • 678 Views
  • 1 replies
  • 0 likes
  • Account
  • 678 Views
  • 1 replies
  • 0 likes

Solved!! Cannot find friends via facebook on Spotify

Whenever i try to find friends via facebook on the Spotify app it says try again later. This error has been prevailing for weeks. My username is also not changing to my facebook profile name. PlanPremiumCountryIndiaDevice(OnePlus 3T)Operating System(...

  • Visitor
  • Whenever i try to find friends via facebook on the Spotify app it says try again later. This error has been prevailing for weeks. My username is also not changing to my facebook profile name.  ...
  • Brunelicia
  • Community Legend
  • 782 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 782 Views
  • 1 replies
  • 0 likes

DISPOSITIVOS DISPONIBLES DESCONOCIDOS

Amigos de Spotify, Al igual que varios usuarios hace aproximadamente un mes me está sucediendo que aparecen dispositivos al momento de escuchar música y me cambian las canciones o en su defecto dejo de escuchar la música derrepente. Además que los di...

  • Visitor
  • Amigos de Spotify,   Al igual que varios usuarios hace aproximadamente un mes me está sucediendo que aparecen dispositivos al momento de escuchar música y me cambian las canciones o en su defe...
  • Brunelicia
  • Community Legend
  • 1425 Views
  • 1 replies
  • 0 likes
  • Account
  • 1425 Views
  • 1 replies
  • 0 likes

Cambiar el nombre de Perfil

Hola buenos dias, necesito cambiar el nombre de mi Perfil para que los recibos aparezca a nombre de mi colegio y se pueda justificar gastos con el area de compras del mismo colegio ya que los recibos aparecen con un numero y esto no demuestra que la ...

  • Newbie
  •   Hola buenos dias, necesito cambiar el nombre de mi Perfil para que los recibos aparezca a nombre  de mi colegio y se pueda justificar gastos con el area de compras del mismo colegio ya q...
  • Brunelicia
  • Community Legend
  • 817 Views
  • 1 replies
  • 0 likes
  • Account
  • 817 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artists Disappeared

PlanPremiumCountrySingaporeDeviceSamsung AndroidOperating SystemiOS OS X El Capitan My Question or IssueMy artists have all disappeared apart from 3 random ones from both my laptop and my phone. All playlists are still there, so are all albums and al...

  • Visitor
  • Plan Premium Country Singapore Device Samsung Android Operating System iOS OS X El Capitan   My Question or Issue My artists have all disappeared apart from 3 random ones from both my ...
  • Peter
  • Spotify Legend
  • 7200 Views
  • 3 replies
  • 9 likes
  • Account
    Premium
  • 7200 Views
  • 3 replies
  • 9 likes

Why is this song marked explicit??

My Question or IssueThe song "Isaiah 43" by Landon Ditto is marked explicit. Why?? It has exactly 0.0% of explicit content in the song.

  • Casual Listener
  • My Question or Issue The song "Isaiah 43" by Landon Ditto is marked explicit. Why?? It has exactly 0.0% of explicit content in the song. 
  • fezzik20
  • Casual Listener
  • 1627 Views
  • 2 replies
  • 1 likes
  • Other
  • 1627 Views
  • 2 replies
  • 1 likes

Problema em Aceitar convite de plano familiar

Anteriormente fui removido do plano familiar por " não morar no mesmo endereço que o titular" , hoje o titular me reenviou o convite e estou tentando atualizar os dados da minha acc mas esta dando o erro da img.

  • Casual Listener
  • Anteriormente fui removido do plano familiar por " não morar no mesmo endereço que o titular" , hoje o titular me reenviou o convite e estou tentando atualizar os dados da minha acc mas esta dando o ...
  • Bittencourt
  • Spotify Star
  • 447 Views
  • 3 replies
  • 0 likes
  • Account
  • 447 Views
  • 3 replies
  • 0 likes

Solved!! Change your avatar profile

Hey, kind of new here Is it any way to change your avatar profile to something that's are not stock avatars??

  • Casual Listener
  • Hey, kind of new here Is it any way to change your avatar profile to something that's are not stock avatars??
  • Bop_Pills
  • Regular
  • 1860 Views
  • 10 replies
  • 0 likes
  • Account
    Other
  • 1860 Views
  • 10 replies
  • 0 likes

I cannot use Facebook to log into Spotify on my phone so I can’t use my premium account.

PlanPremiumI have an iPhone 7 My Question or IssueI have premium on my account that is linked to Facebook. I want to log into but I cannot. Whenever I try to log in using face book it sends me to Facebook.com on safari. It then gives me the continue ...

  • Newbie
  • Plan Premium I have an iPhone 7   My Question or Issue I have premium on my account that is linked to Facebook. I want to log into but I cannot. Whenever I try to log in using face book it ...
  • OneByBoo
  • Roadie
  • 705 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 705 Views
  • 1 replies
  • 0 likes

Método de pago

Tengo el plan premium estudiantes, me hacen cada 22 un cobro de $49, el día hoy cambie mi tarjeta para pagar y me hicieron cobro de $99. ¿A qué se debe el cobro? Account premiumCountrymexicoDeviceMotorola one Operating SystemAndroid one pie My Questi...

  • Casual Listener
  • Tengo el plan premium estudiantes, me hacen cada 22 un cobro de $49, el día hoy cambie mi tarjeta para pagar y me hicieron cobro de $99. ¿A qué se debe el cobro?  Account premium Country mexi...
  • Brunelicia
  • Community Legend
  • 473 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 473 Views
  • 3 replies
  • 0 likes

Artist page and album have been split up into two seperate accounts.

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S8Operating SystemWindows 10 My Question or IssueI've had a artist account (claimed) for a while now, but after checking it recently I noticed my latest album has disappeared. This album has been t...

  • Visitor
  •   Plan Premium Country United Kingdom Device Samsung Galaxy S8 Operating System Windows 10   My Question or Issue I've had a artist account (claimed) for a while now, but after c...
  • Brunelicia
  • Community Legend
  • 939 Views
  • 1 replies
  • 0 likes
  • Account
  • 939 Views
  • 1 replies
  • 0 likes

Cannot find email associated with premium account

PlanPremiumCountry Deviceiphone 6s PlusOperating SystemiOS 10 My Question or IssueI have two spotify accounts. One under my gmail is a free account. The other is one that I used with a hulu bundle offer and is a premium account. I cannot find the ema...

  • Visitor
  • Plan Premium Country   Device iphone 6s Plus Operating System iOS 10   My Question or Issue I have two spotify accounts. One under my gmail is a free account. The other is one tha...
  • Brunelicia
  • Community Legend
  • 787 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 787 Views
  • 3 replies
  • 0 likes

Download spotify on new phone in Vietnam

Hi everyone,I bought a new phone (android) in Vietnam and can not download spotify onto it. I do have a premium account and would like to use it while traveling.. any ideas?Thank you so much!Caro

  • Newbie
  • Hi everyone, I bought a new phone (android) in Vietnam and can not download spotify onto it. I do have a premium account and would like to use it while traveling.. any ideas? Thank you so much! Ca...
  • isaumyam
  • Composer
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes