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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8949 Views
  • 1 replies
  • 9 likes
  • Security
  • 8949 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480528 Views
  • 979 replies
  • 111 likes
  • Account
  • 480528 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210525 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210525 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120659 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120659 Views
  • 72 replies
  • 12 likes

My gift card is not redeeming. Is there an actual person who can speak with you to resolve?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 285 Views
  • 1 replies
  • 1 likes
  • Other
  • 285 Views
  • 1 replies
  • 1 likes

Move from premium individual to duo but change plan manager

PlanPremium to DuoCountryUKDevice(iPhone)My Question or Issuei want to change from premium individual to duo but make my daughter (who lives with me) the plan manager (and me the bill payer) as she will make more use of the audiobooks. Is this possib...

  • Visitor
  •   Plan Premium to Duo Country UK Device (iPhone) My Question or Issue i want to change from premium individual to duo but make my daughter (who lives with me) the plan manager (and me th...
  • Maxim
  • Spotify Star
  • 321 Views
  • 1 replies
  • 0 likes
  • Account
  • 321 Views
  • 1 replies
  • 0 likes

A stranger is using my spofity account

Plan PremiumCountry TurkeyDevice PCOperating System (Windows 10) My Question or Issue Today, while I was listening to a song on my Spofity account, another song suddenly opened. It was a song that was very unrelated to the song I was listening to. Yo...

  • Newbie
  •   Plan  Premium Country  Turkey Device  PC Operating System  (Windows 10)   My Question or Issue  Today, while I was listening to a song on my Spofity ac...
  • ribezaz
  • Spotify Star
  • 268 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Security
  • 268 Views
  • 1 replies
  • 1 likes

Superuser Contribution Three-month free trial: Payment was successful, but Spotify shows a failure message!

PlanFree/PremiumCountryNetherlandsDevicechromeOperating Systemmac My Question or IssueI tried to subscribe to Spotify's 3-month free trial using my ING bank card through iDEAL payment. Each time, 0.01 euro was successfully deducted from my account, b...

  • Newbie
  • Plan Free/Premium Country Netherlands Device chrome Operating System mac   My Question or Issue I tried to subscribe to Spotify's 3-month free trial using my ING bank card through iDEA...
  • AlejaR
  • Moderator
  • 372 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 372 Views
  • 1 replies
  • 0 likes

Remove 2nd email address not used for spotify. Someone else has registered it, but shouldn't be ab

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSomeone has created an account using an email address that is mine, but not used for spotify....

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Someone...
  • Maxim
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • Account
  • 234 Views
  • 1 replies
  • 0 likes

Why android can have several users logged in, but Appel IOS only has one?

PlanPremium FamilyCountryNorway DeviceIpad pro, iPhone 12, Motorola e14Operating SystemiOS 18, Android 14 My Question or IssueAfter I switched from an iPhone to an Android phone, I have noticed that in the android version of Spotify I can be logged i...

  • Newbie
  •   Plan Premium Family Country Norway   Device Ipad pro, iPhone 12, Motorola e14 Operating System iOS 18, Android 14   My Question or Issue After I switched from an iPhone t...
  • Maxim
  • Spotify Star
  • 236 Views
  • 1 replies
  • 0 likes
  • Login
  • 236 Views
  • 1 replies
  • 0 likes

Why is Spotify still not allowing a secured connection using 2FA ?

All is in the title, why ? Only because you afraid to have to deal with to many user too stupid to keep their emergency 2FA codes in a safe place needing an account reactivation from your side ?

  • Visitor
  • All is in the title, why ? Only because you afraid to have to deal with to many user too stupid to keep their emergency 2FA codes in a safe place needing an account reactivation from your side ?
  • Maxim
  • Spotify Star
  • 206 Views
  • 1 replies
  • 0 likes
  • Account
  • 206 Views
  • 1 replies
  • 0 likes

Premium duo - can't join the account

I started a premium duo subscription, but put in the wrong login info for my partner. So I cancelled the subscription, and started a new one with the correct login. But now it's saying I can't join the subscription for 12 months! How do I change this...

  • Visitor
  • I started a premium duo subscription, but put in the wrong login info for my partner. So I cancelled the subscription, and started a new one with the correct login. But now it's saying I can't join t...
  • ribezaz
  • Spotify Star
  • 310 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 310 Views
  • 1 replies
  • 1 likes

Solved!! Spotify won't let me cancel my subscription?!

I have a Spotify Unlimited subscription, and have been trying to cancel it. I went through and wrote why I want to cancel it (which is because I don't like that I can't browse artists on the app on my iPod Touch, and that Spotify songs can't be added...

  • Casual Listener
  • I have a Spotify Unlimited subscription, and have been trying to cancel it. I went through and wrote why I want to cancel it (which is because I don't like that I can't browse artists on the app on m...
  • Dumbox
  • Newbie
  • 11098 Views
  • 30 replies
  • 2 likes
  • 11098 Views
  • 30 replies
  • 2 likes

Solved!!Superuser Contribution Recover *old* deleted playlists?

Hi, I'm trying to recover some deleted playlists. However when I viewed the "Recover deleted playlists" page, it only showed my playlists deleted on 2018. I am sure I have playlists from way back 2015 when I first got my Spotify account, and would li...

  • Regular
  •  Hi,   I'm trying to recover some deleted playlists. However when I viewed the "Recover deleted playlists" page, it only showed my playlists deleted on 2018.   I am sure I hav...
  • Yordan
  • Moderator
  • 100142 Views
  • 21 replies
  • 6 likes
  • Account
    Other
  • 100142 Views
  • 21 replies
  • 6 likes

Old Band Member still holding our Spotify

PlanFree/PremiumCountryUnited StatesDevice(Samsung Galaxy 9My Question or IssueMy band had a bad falling out with our last lead guitarist. He took some actions to spite us, and unfortunately our Spotify is run under his distrokid account. I have more...

  • Casual Listener
  •   Plan Free/Premium Country United States Device (Samsung Galaxy 9 My Question or Issue My band had a bad falling out with our last lead guitarist. He took some actions to spite us, and...
  • Maxim
  • Spotify Star
  • 276 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 276 Views
  • 1 replies
  • 0 likes

NONE OF THE OPTIONS TO ADD OTHER SIGN IN METHODS WORK. NOT IN MONTHS.

NONE OF THE OPTIONS TO ADD OTHER SIGN IN METHODS WORK. NOT IN MONTHS. I've been trying to get an alternate sign in done so that I can delete my fb account but keep my spotify account with a different login. BUT THE THING DOESNT WORK. At this point I ...

  • Visitor
  • NONE OF THE OPTIONS TO ADD OTHER SIGN IN METHODS WORK. NOT IN MONTHS. I've been trying to get an alternate sign in done so that I can delete my fb account but keep my spotify account with a different...
  • Maxim
  • Spotify Star
  • 229 Views
  • 1 replies
  • 1 likes
  • 229 Views
  • 1 replies
  • 1 likes

Superuser Contribution Synchronization of basic accounts, with educational account

My idea was born from the need that there are users with two accounts, for example:**bleep** without a Spotify Premium subscription,**bleep** with a Spotify Premium subscription, and these users do not want to lose the data from the previous account,...

  • Visitor
  • My idea was born from the need that there are users with two accounts, for example:**bleep** without a Spotify Premium subscription,**bleep** with a Spotify Premium subscription, and these users do n...
  • Joan
  • Moderator
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution My address is not found for Duo

I subscribed to Duo. But when my husband who would have the second tried to find our address it gives us the right house number and street but in another town in OH. It does not accept the correct one,

  • Newbie
  • I subscribed to Duo. But when my husband who would have the second tried to find our address it gives us the right house number and street but in another town in OH. It does not accept the correct on...
  • benaldo1975
  • Casual Listener
  • 501 Views
  • 4 replies
  • 0 likes
  • 501 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution like to import albums playinglists etc. from username with numbers

My Question or Issue on my laptop i have a spotifyaccount with a number as username. no problem so far. i also had the spotify app on my phone. everthing was synchronized. Now i logged out on my phone. logged in again with my emailaddress but all my ...

  • Regular
  •     My Question or Issue   on my laptop i have a spotifyaccount with a number as username. no problem so far. i also had the spotify app on my phone. everthing was synchronized. No...
  • Keloke
  • Newbie
  • 1509 Views
  • 8 replies
  • 0 likes
  • Account
  • 1509 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Is there a way to remove my username from my profile link?

When I check to see my profile name, the link shows as https://open.spotify.com/user/[my_username] and I wanted to know if there is a way to change that, since I wanted to share my playlists with people but don't want them to see my username (which i...

  • Newbie
  • When I check to see my profile name, the link shows as https://open.spotify.com/user/[my_username]  and I wanted to know if there is a way to change that, since I wanted to share my pl...
  • Yordan
  • Moderator
  • 3425 Views
  • 3 replies
  • 5 likes
  • Account
  • 3425 Views
  • 3 replies
  • 5 likes

How to recover an account associated with a deleted email

My account was connected to an email that was deleted and I can't get back into it. Is there any way to recover it and change the email? I have the link to the profile and the email that it connected to but I can't sign in.

  • Visitor
  • My account was connected to an email that was deleted and I can't get back into it. Is there any way to recover it and change the email? I have the link to the profile and the email that it connected...
  • Emily7777
  • Visitor
  • 1303 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 1303 Views
  • 4 replies
  • 0 likes

Personal account v Artsists account

PlanPremiumCountryIreland DeviceIPhoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI currently have a premium personal account. I am in the process of loading my own songs onto Spotify using a distributor (Distrukid). M...

  • Casual Listener
  • Plan Premium Country Ireland  Device IPhone Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I currently have a premium personal account. I am ...
  • Maxim
  • Spotify Star
  • 229 Views
  • 3 replies
  • 0 likes
  • Account
  • 229 Views
  • 3 replies
  • 0 likes

Block a podcast

Everytime I listen to a podcast and the episode ends automatically starts a new one of a specific podcast that I dislike. How can I block a podcast? I like the feature that starts a new episode, I just don’t want to hear this specific one that always...

  • Visitor
  • Everytime I listen to a podcast and the episode ends automatically starts a new one of a specific podcast that I dislike. How can I block a podcast? I like the feature that starts a new episode, I ju...
  • TanyaS
  • Spotify Star
  • 1031 Views
  • 1 replies
  • 5 likes
  • Account
    Subscription
  • 1031 Views
  • 1 replies
  • 5 likes