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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Jai_22
  • Casual Listener
  • 251036 Views
  • 449 replies
  • 29 likes
  • Account
    Free
  • 251036 Views
  • 449 replies
  • 29 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12806 Views
  • 6 replies
  • 11 likes
  • Security
  • 12806 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 527692 Views
  • 989 replies
  • 113 likes
  • Account
  • 527692 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127788 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127788 Views
  • 74 replies
  • 12 likes

Solved!! Unable to add member to Duo account

PlanDuo CountryUnited Kingdom Device(iPhone 14 Pro)Operating System(iOs 17.6.1.) My Question or IssueI paid for a duo subscription last week but have been unable to add another member to my account. It gets stuck in the address verification stage and...

  • Regular
  •   Plan Duo  Country United Kingdom  Device (iPhone 14 Pro) Operating System (iOs 17.6.1.)   My Question or Issue I paid for a duo subscription last week but have been u...
  • Maxim
  • Spotify Star
  • 641 Views
  • 9 replies
  • 0 likes
  • Account
    Subscription
  • 641 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Someone linked their PlayStation Network to my Spotify account

I was trying to link my Spotify account to my PlayStation Network and it said that someone already had done so, I tried to unlink it from my Apps tab in my account settings and I did but it didn’t work, can someone help me figure this out?

  • Visitor
  • I was trying to link my Spotify account to my PlayStation Network and it said that someone already had done so, I tried to unlink it from my Apps tab in my account settings and I did but it didn’t wo...
  • OscarDC
  • Moderator
  • 48451 Views
  • 3 replies
  • 2 likes
  • Account
    Security
  • 48451 Views
  • 3 replies
  • 2 likes

Superuser Contribution Playlists Being Falsely Reported!!!

I've been put into an extremely frustrating situation that some of you may have also had problems with. Someone is falsely reporting my playlists, and there's nothing I can do about it. When someone reports your playlist, Spotify will automatically r...

  • Regular
  • I've been put into an extremely frustrating situation that some of you may have also had problems with. Someone is falsely reporting my playlists, and there's nothing I can do about it. When someone ...
  • FOX-1
  • Newbie
  • 32257 Views
  • 132 replies
  • 70 likes
  • Account
  • 32257 Views
  • 132 replies
  • 70 likes

Solved!!Superuser Contribution Alexa connect issue due to geographical restrictions.

PlanFamily CountryRomaniaDeviceAndroid I Try to connect Alexa with the Spotify account and I get the " You are not eligible to enable this skill due to geographical restriction" I have friends with free pr premium Spotify account in the same city asm...

  • Casual Listener
  • Plan Family  Country Romania Device Android     I Try to connect Alexa with the Spotify account and I get the " You are not eligible to enable this skill due to geogr...
  • Alina1288
  • Visitor
  • 198339 Views
  • 38 replies
  • 2 likes
  • Other
  • 198339 Views
  • 38 replies
  • 2 likes

Can't update my Spotify email

My Question or IssueWhenever I go to the accounts page to update my email I get a vague error message, 'something went wrong'. At first I thought It might be due to me using a VPN but even when I turn the VPN off I still get the error message. PlanPr...

  • Visitor
  • My Question or Issue Whenever I go to the accounts page to update my email I get a vague error message, 'something went wrong'. At first I thought It might be due to me using a VPN but even when I t...
  • Maxim
  • Spotify Star
  • 301 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 301 Views
  • 1 replies
  • 0 likes

Premium duo and sonos

PlanPremium DuoCountryDenmarkDevice(iPhone 8 and Ipad Air)Operating System My Question or IssueI have two sets of Sonos. One in the house and another ind the garage. Both are on my acount. We use Spotify Duo - I'm the primary account and my partner a...

  • Casual Listener
  •   Plan Premium Duo Country Denmark Device (iPhone 8 and Ipad Air) Operating System   My Question or Issue I have two sets of Sonos. One in the house and another ind the garage. Bo...
  • jacped
  • Casual Listener
  • 269 Views
  • 2 replies
  • 0 likes
  • Premium
  • 269 Views
  • 2 replies
  • 0 likes

¿Como se puede dejar de cobrar una suscripción si se borro mi cuenta?

Borre mi red social "facebook", donde tenia vinculada una cuenta en spotify, pero al momento de borrarla se dio por cancelada mi cuenta pero me siguen cobrando a mi tarjeta de debito. al intentar recuperar mi facebook ya no me deja y me siguen cobran...

  • Visitor
  • Borre mi red social "facebook", donde tenia vinculada una cuenta en spotify, pero al momento de borrarla se dio por cancelada mi cuenta pero me siguen cobrando a mi tarjeta de debito. al intentar r...
  • osornios
  • Spotify Star
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

How can I separate the two profiles in a Duo plan ?

I would like to change from a duo account to two individual accounts without loosing the account listening preference for each, is this possible?

  • Visitor
  • I would like to change from a duo account to two individual accounts without loosing the account listening preference for each, is this possible?
  • osornios
  • Spotify Star
  • 414 Views
  • 1 replies
  • 0 likes
  • 414 Views
  • 1 replies
  • 0 likes

hesabımdaki eposta adresini artık kullanmıyorum ve parolayı hatırlamıyorum

parolayı gerçekten hiç hatırlamıyorum 2 yıldır kullandığım hesap olduğu için başka hesap da açmak istemiyorum eposta adresi de 2 yıl önce açmıştım her şey sıfırlanınca o da gitti

  • Visitor
  • parolayı gerçekten hiç hatırlamıyorum 2 yıldır kullandığım hesap olduğu için başka hesap da açmak istemiyorum 😞 eposta adresi de 2 yıl önce açmıştım her şey sıfırlanınca o da gitti
  • Ximzend
  • Spotify Star
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes

Spotify Podcast not working

I was trying to upload some songs through the Spotify Podcast (tiktok audios ect) And the podcast website is telling me "Unable to load details" when I made podcasts and I cant edit them to actually share the audios and I have four Podcasts, only one...

  • Casual Listener
  • I was trying to upload some songs through the Spotify Podcast (tiktok audios ect) And the podcast website is telling me "Unable to load details" when I made podcasts and I cant edit them to actually ...
  • EnAlkimia
  • Casual Listener
  • 2248 Views
  • 7 replies
  • 0 likes
  • Account
    Other
  • 2248 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Spotify for artist profile on different name to released songs

Hi. I was lucky enough to be a finalised in a NZ youth songwriting contest twice. As a result my songs were professionally recorded and released as part of their albums by them, but under “Mila Jones” which is my proper name. However my artist name i...

  • Casual Listener
  • Hi. I was lucky enough to be a finalised in a NZ youth songwriting contest twice. As a result my songs were professionally recorded and released as part of their albums by them, but under “Mila Jones...
  • Yordan
  • Moderator
  • 511 Views
  • 1 replies
  • 0 likes
  • Account
  • 511 Views
  • 1 replies
  • 0 likes

Superuser Contribution If I remove someone from my family plan, will they be notified?

PlanPremiumCountryAustralia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have an old friend on my family plan who I've tried to cut off. I haven't removed them ...

  • Newbie
  • Plan Premium Country Australia  Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I h...
  • Maria
  • Moderator
  • 24719 Views
  • 5 replies
  • 2 likes
  • Premium
    Subscription
  • 24719 Views
  • 5 replies
  • 2 likes

Como puedo reclamar mi perfil de artista?

Llevo ya 7 veces intentando reclamarlo sin exito, pongo el enlace de todas mis redes sociales donde publico mi música pero no me dan mi perfil de artista.

  • Visitor
  • Llevo ya 7 veces intentando reclamarlo sin exito, pongo el enlace de todas mis redes sociales donde publico mi música pero no me dan mi perfil de artista.
  • Ximzend
  • Spotify Star
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

Solved!! Other people are using my account

PlanPremiumCanadaMy Question or IssueHi everyone!I’ve been having some issues with my account for the past month. Random songs and playlists are being added to my library and are re-added after I remove them. When I’m connected to wifi and am playing...

  • Casual Listener
  • Plan Premium Canada My Question or Issue Hi everyone!I’ve been having some issues with my account for the past month. Random songs and playlists are being added to my library and are re-added aft...
  • Senmorta
  • Visitor
  • 1065 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 1065 Views
  • 3 replies
  • 0 likes

Superuser Contribution why cant i delete my account…i followed all the steps but its not deleting.

i followed all the steps, except when i try to press the button on the email it doesn’t do anything…and my accounts isn’t deleting.

  • Visitor
  • i followed all the steps, except when i try to press the button on the email it doesn’t do anything…and my accounts isn’t deleting.
  • Joan
  • Moderator
  • 437 Views
  • 3 replies
  • 0 likes
  • 437 Views
  • 3 replies
  • 0 likes

My public playlists don't appear on my public profile, please I need to sol

I've made it private and made it public again several times, I've uninstalled it, I've logged out and logged in, I've restarted my phone... nothing works. Please help me.

  • Visitor
  • I've made it private and made it public again several times, I've uninstalled it, I've logged out and logged in, I've restarted my phone... nothing works. Please help me.
  • AdamDamon
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can different songs be played on 2 separate speakers at the same time

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) We currently have a Premium Account, and have 2 Bose 500 Home Speakers. Does the premium account allow us to play...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   We currently have a Premium A...
  • Kleyton1
  • Casual Listener
  • 45568 Views
  • 11 replies
  • 0 likes
  • Account
    Premium
  • 45568 Views
  • 11 replies
  • 0 likes

Superuser Contribution Account language

PlanPremiumCountryBelgiumDevice(MacPro 2013)Operating System(MacOS 12.7.4) My Question or IssueHi,When I click on my photo on the top right of the Mac application window and then choose"Account", it opens a page with my account in Chrome. Great, but ...

  • Gig Goer
  • Plan Premium Country Belgium Device (MacPro 2013) Operating System (MacOS 12.7.4)   My Question or Issue Hi, When I click on my photo on the top right of the Mac application window an...
  • sues5
  • Visitor
  • 648 Views
  • 7 replies
  • 0 likes
  • Account
  • 648 Views
  • 7 replies
  • 0 likes