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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76889 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
95130 Views
9 replies
2 likes
DeviceMacbook Pro mid 2015 My Question or Issue I had music files saved on my computer that used to be in my iTunes library, but I recently deleted them. They still show up in my "Local Files" on spotify even though they are no longer existent on my ...
Device Macbook Pro mid 2015 My Question or Issue I had music files saved on my computer that used to be in my iTunes library, but I recently deleted them. They still show up ...
Spotify Star
1231 Views
3 replies
0 likes
i can't open spotify for 2 month bcause this please i need helperror code : 17type of code : proxy ;(
i can't open spotify for 2 month bcause this please i need help error code : 17 type of code : proxy ;(
Spotify Star
728 Views
1 replies
0 likes
Premium plan and we use spotify on android phone, win10 desktop, and Alexa. Why not let me disable shuffle mode by default at account level, instead of fussing with Alexa every damned day? My famil is going nuts trying to figure out why alexa is alwa...
Premium plan and we use spotify on android phone, win10 desktop, and Alexa. Why not let me disable shuffle mode by default at account level, instead of fussing with Alexa every damned day? My...
Regular
880 Views
2 replies
0 likes
PlanFamily PremiumCountryCanada Device(iPhone 8Operating System(iOS 10, My Question or IssueSomehow I've been logged out of my Spotify account. I'm on a family plan. I only have two email addresses and Spotify says one doesn't exist and the other one...
Plan Family Premium Country Canada Device (iPhone 8 Operating System (iOS 10, My Question or Issue Somehow I've been logged out of my Spotify account. I'm on a family plan. I o...
Casual Listener
397 Views
1 replies
0 likes
Premium Plan / The NetherlandsUse Spotify on Mac + iOS IssueMy account started skipping songs halfway through songs, then songs were being remotely changed to play rather odd, unrecognizable music WHILE I AM LISTENING lol (how rude!) Anyways - I cont...
Premium Plan / The Netherlands Use Spotify on Mac + iOS Issue My account started skipping songs halfway through songs, then songs were being remotely changed to play rat...
Roadie
993 Views
1 replies
1 likes
Spotify keeps pausing on my iPhone. And it's insanely annoying. I have – as recommende on this Spotify Support page – signed out remotely from my account page AND subsequently changed my password. BUT IT'S STILL PAUSING. Please help.
Spotify keeps pausing on my iPhone. And it's insanely annoying. I have – as recommende on this Spotify Support page – signed out remotely from my account page AND subsequently changed my pas...
Casual Listener
969 Views
2 replies
0 likes
PlanPremiumCountry SpainDeviceIphone and Android My Question or Issue Every time i access my android spotify, the session was closed and need to sign again. It appens some days ago. Why spotify doesn't maintain my session open ?
Plan Premium Country Spain Device Iphone and Android My Question or Issue Every time i access my android spotify, the session was closed and need to sign again. It appens s...
Spotify Star
585 Views
5 replies
0 likes
Operating SystemS7 edge,Oreo My Question or Issue I have a premium spotify account but I do not have full screen artwork yet. Does anyone know how to solve?
Operating System S7 edge,Oreo My Question or Issue I have a premium spotify account but I do not have full screen artwork yet. Does anyone know how to solve?
Spotify Legend
1022 Views
7 replies
0 likes
PlanPremiumCountry USDeviceiPhoneXrOperating SystemiOS 12 My Question or Issue I keep getting logged out of the spotify app. Before any developers tell me to restart my device delete the app and re-install deleted the iPhone off my devices I have don...
Plan Premium Country US Device iPhoneXr Operating System iOS 12 My Question or Issue I keep getting logged out of the spotify app. Before any developers tell me to restar...
Spotify Legend
1722 Views
9 replies
0 likes
Some songs don't want to start playing (Premium account) mostly old songs. Radio also - failed to load
Some songs don't want to start playing (Premium account) mostly old songs. Radio also - failed to load 😞
Spotify Star
838 Views
3 replies
0 likes
I recently redeemed a $30 gift card but im seeing no options on how to use it also Im still being charged each month so I assume its not doing anything. Could someone explain whats going on ?
I recently redeemed a $30 gift card but im seeing no options on how to use it also Im still being charged each month so I assume its not doing anything. Could someone explain whats going on ?
Spotify Star
16169 Views
1 replies
0 likes
i want to know why I was charged twice in one month, on the 20th of January and then again today. Can you please tell me how to rectify this situation. I don’t want to be overcharged, I feel like I have to keep a very close eye on when my Spotify is ...
i want to know why I was charged twice in one month, on the 20th of January and then again today. Can you please tell me how to rectify this situation. I don’t want to be overcharged, I...
Roadie
584 Views
1 replies
0 likes
PlanFreeCountryUnited StatesDeviceiPhone 7Operating SystemiOS 12 My Question or IssueI’m using Spotify through my Facebook account. About a year ago I changed my Facebook email, and I didn’t realize Spotify hadn’t updated to that new email. I have al...
Plan Free Country United States Device iPhone 7 Operating System iOS 12 My Question or Issue I’m using Spotify through my Facebook account. About a year ago I changed my Facebook ema...
Spotify Legend
622 Views
1 replies
0 likes
Before this account, I had another account but about two days ago, it just went dead. I went to the Spotify app and I was logged out and when I tried to login it just would say incorrect password or username, even though I know it was correct. After,...
Before this account, I had another account but about two days ago, it just went dead. I went to the Spotify app and I was logged out and when I tried to login it just would say incorrect password or ...
Composer
497 Views
1 replies
0 likes
PlanPremiumCountryBrazilDeviceHP notebook idk the modelOperating SystemWindows 10 My Question or Issue This called "Lais" that i never saw in my life, hacked my Spotify Account, retired my mom and my two aunts who live in my house, and put her in thi...
Plan Premium Country Brazil Device HP notebook idk the model Operating System Windows 10 My Question or Issue This called "Lais" that i never saw in my lif...
Spotify Star
610 Views
1 replies
0 likes
When I check my recent histroy on spotify it has weird arties I've never heard of named "Lex Poss" who has 7 followers but 200-300k listens per song. Yes I have changed my password and forgoten all devices and signed out of everywhere, what else more...
When I check my recent histroy on spotify it has weird arties I've never heard of named "Lex Poss" who has 7 followers but 200-300k listens per song. Yes I have changed my password and forgoten all d...
Casual Listener
3416 Views
2 replies
0 likes
My Question or Issue I have a premium student subscription and the last renew didn't go through because i now have a new credit card, and the last one (to wich my account was linked) is empty.So i receved the notice of failed payment and i procedeed ...
My Question or Issue I have a premium student subscription and the last renew didn't go through because i now have a new credit card, and the last one (to wich my account was link...
Spotify Star
396 Views
1 replies
0 likes
I've tried multiple times to hide playlists by right clicking and choosing "make secret" however they still all show up publicly.I have tried from Windows 10 and Android.Please help.
I've tried multiple times to hide playlists by right clicking and choosing "make secret" however they still all show up publicly. I have tried from Windows 10 and Android. Please help. ...
Community Legend
417 Views
1 replies
0 likes
PlanPremiumCountry USADevice(iPhone XOperating SystemiOS 12.2 My Question or Issue My account got hacked. From one minute to the next i was kicked out of my account on my phone. Using my same credentials it wouldn’t let me log back in. I logged into ...
Plan Premium Country USA Device (iPhone X Operating System iOS 12.2 My Question or Issue My account got hacked. From one minute to the next i was kicked out of my...
Spotify Star
326 Views
1 replies
0 likes
PlanPremiumCountryCanada DeviceDesktopOperating SystemiOS, Windows My Question or Issue I received an email from no-reply@spotify.com telling me to reset my password because there was 'unusual activity' on my account. The email also came to me in Fre...
Plan Premium Country Canada Device Desktop Operating System iOS, Windows My Question or Issue I received an email from no-reply@spotify.com telling me to reset my passw...
Community Legend
7589 Views
1 replies
0 likes
