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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80349 Views

9 replies

2 likes

Account
Login
  • 80349 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653669 Views

13 replies

4 likes

Account
  • 653669 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734071 Views

18 replies

29 likes

  • 734071 Views
  • 18 replies
  • 29 likes

Artist page claiming issues

Hey everyone. I am session singer, and I have sold vocals to many producers which released them on spotify with my name. The situation right now is that there are a bunch of artist pages with my name (inbal), no picture, and each artist page is linke...

Casual Listener

  Hey everyone.  I am session singer, and I have sold vocals to many producers which released them on spotify with my name. The situation right now is that there are a bunch of artist pag...

jaiwareham

Composer

1036 Views

6 replies

0 likes

Account
Login
  • 1036 Views
  • 6 replies
  • 0 likes

Problemas cuenta

Hola Tengo problemas con la verificacion de la cuenta de invitado al plan familiar premiun, le pongo los mismos datos de mi cuenta y me dice q no se puede verificar la direccion. El correo de verificacion q le enviaron se fue directo al spam y luego ...

Newbie

   Hola   Tengo problemas con la verificacion de la cuenta de invitado al plan familiar premiun, le pongo los mismos datos de mi cuenta y me dice q no se puede verificar l...

Jose_M

Spotify Star

242 Views

1 replies

0 likes

Premium
  • 242 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to make all playlists private?

I want to reply to this thread, but I can't. I made a thing to make all your Spotify playlists secret.

Casual Listener

  I want to reply to this thread, but I can't.   I made a thing to make all your Spotify playlists secret.

TashRi

Casual Listener

18035 Views

16 replies

2 likes

Account
  • 18035 Views
  • 16 replies
  • 2 likes

Paying for a Spotify account I can’t access

Spotify have been taking a premium charge out of my bank every month for a year on an account I can’t access. All of my details say free account and I’ve tried everything. I’ve been in the bank and they said they can’t do anything about it and to can...

Newbie

Spotify have been taking a premium charge out of my bank every month for a year on an account I can’t access. All of my details say free account and I’ve tried everything. I’ve been in the bank and t...

OneByBoo

Roadie

395 Views

1 replies

0 likes

Account
Premium
Subscription
  • 395 Views
  • 1 replies
  • 0 likes

Superuser Contribution Need help deleting my account

Hello, i want to delete this account, i already did all the required stuff with the clse account links and stuff but it seems that you wont send me the email to complete the deletion, please send me the email so i can delete this account.PlanFreeCoun...

Casual Listener

Hello, i want to delete this account, i already did all the required stuff with the clse account links and stuff but it seems that you wont send me the email to complete the deletion, please send me ...

Guido

Spotify Legend

411 Views

3 replies

0 likes

Account
Free
Other
  • 411 Views
  • 3 replies
  • 0 likes

I have added a song of an artists that has zero playlists on the "Discover on" why mine is not ther

PlanPremium Country DeviceAndroidOperating SystemAndroid oreo My Question or IssueI have added a song of artists that has zero playlists on the "Discover on" why my playlist isn't poping up there at the " About-Discover on"?Thanks.

Regular

Plan Premium  Country   Device Android Operating System Android oreo   My Question or Issue I have added a song of artists that has zero playlists on the "Discover on" w...

Maxim

Spotify Star

231 Views

1 replies

0 likes

Other
  • 231 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I deactivated my Facebook, and now i only have number/letters as mu username. I want to have my name

I have deactivated my FB, and now my name on spotify is the random numbers.I would love to have my name displayed instead of the username that is the numbers. Is that possible?

Newbie

   I have deactivated my FB, and now my name on spotify is the random numbers. I would love to have my name displayed instead of the username that is the numbers. Is that possible? &nbsp...

Ivan

Spotify Legend

3187 Views

3 replies

1 likes

Account
Premium
Subscription
  • 3187 Views
  • 3 replies
  • 1 likes

Solved!! I don’t have a 2018 top songs playlist

PlanPremiumCountry EnglandDeviceiPhone 6Operating SystemiOS 10 My Question or Issue Why don’t I have a ‘Top Songs 2018’ playlist?I have tried pressing the link to get the playlist but all I have is a refreshers playlist. I have listened to over 35,00...

Casual Listener

Plan Premium Country  England Device iPhone 6 Operating System iOS 10   My Question or Issue  Why don’t I have a ‘Top Songs 2018’ playlist? I have tried pressing the link to...

Veronicar_55

Casual Listener

1399 Views

5 replies

0 likes

Account
Premium
  • 1399 Views
  • 5 replies
  • 0 likes

My Spotify Wrapped doesn't work

No matter what device or browser I use, my Wrapped just says Spotify doesn't have enough data to make one for me. However, that surely can't be the case, because the email with the link to go see it says I've listened to 4,000 songs this year. I've g...

Newbie

No matter what device or browser I use, my Wrapped just says Spotify doesn't have enough data to make one for me. However, that surely can't be the case, because the email with the link to go see it ...

Jose_M

Spotify Star

6763 Views

1 replies

4 likes

Other
Premium
  • 6763 Views
  • 1 replies
  • 4 likes

Superuser Contribution Unlinking Hulu accounts

My Hulu account is currently linked to my wife's Spotify account but I recently signed up for the student premium plan and would like to link my Hulu up with my Spotify plan. Is there any way to do this without cancelling her account? She doesn't wan...

Newbie

My Hulu account is currently linked to my wife's Spotify account but I recently signed up for the student premium plan and would like to link my Hulu up with my Spotify plan. Is there any way to do t...

Guido

Spotify Legend

520 Views

1 replies

0 likes

Account
  • 520 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not enough listening for wrapped - 5k+ songs listened

PlanPremiumCountryItaly My Question or Issue I tried to access my wrapped 2018 for 2 days and I got different responses at different times (I don't remember what I did differently). One was the black screen after tapping "connect with Spotify" (somet...

Casual Listener

Plan Premium Country Italy   My Question or Issue  I tried to access my wrapped 2018 for 2 days and I got different responses at different times (I don't remember what I did different...

Katerina

Spotify Legend

1977 Views

3 replies

0 likes

Account
Login
Premium
  • 1977 Views
  • 3 replies
  • 0 likes

Spotify isn't letting me log in to my account saying I'm abroad even tho I've never left my country

PlanFreeCountry Jordan Device Huawei gr5 2017Operating System( Android Oreo) My Question or Issue Spotify won't let me login saying that I'm abroad even tho I've never left my country and when I go to the account settings it says i live in the UK & i...

Casual Listener

Plan Free Country  Jordan  Device  Huawei gr5 2017 Operating System ( Android Oreo)   My Question or Issue  Spotify won't let me login saying that I'm abroad e...

Jose_M

Spotify Star

678 Views

1 replies

1 likes

Account
Login
  • 678 Views
  • 1 replies
  • 1 likes

Can't add playlist to my artist account

Here's the process: Created a playlist on my user accountGone to my artist account ad clicked 'Add a playlist'Selected the playlist to addClicked 'Save'A green message showed up: "Success!" ... The playlist didn't get added. How to fix it? Thank you,...

Casual Listener

Here's the process:   Created a playlist on my user account Gone to my artist account ad clicked 'Add a playlist' Selected the playlist to add Clicked 'Save' A green message showed up: "S...

Maxim

Spotify Star

528 Views

1 replies

0 likes

Account
  • 528 Views
  • 1 replies
  • 0 likes

Giving my Premium Spotify to different country

PlanPremium Country Philippines DeviceHuawei Operating System AndroidMy Question or Issue Is it ok to Give my Premium Spotify to different country?

Newbie

Plan Premium  Country  Philippines  Device Huawei  Operating System  Android My Question or Issue  Is it ok to Give my Premium Spotify to different country?&nbs...

user-removed

Not applicable

284 Views

1 replies

0 likes

Account
Login
  • 284 Views
  • 1 replies
  • 0 likes

Can't Login

PlanFree DeviceSamsung Galaxy 5My Question or Issue2 days ago I was logged out of my Spotify account on my phone and laptop. I tried to log back in and it said that it was incorrect so I went to reset my password and checked my email to change it but...

Newbie

Plan Free   Device Samsung Galaxy 5 My Question or Issue 2 days ago I was logged out of my Spotify account on my phone and laptop. I tried to log back in and it said that it was incorrect ...

Mantisentil

Community Legend

372 Views

1 replies

0 likes

Login
  • 372 Views
  • 1 replies
  • 0 likes

Solved!! Username a series of random letters and numbers

PlanFreeCountry: Ireland DeviceiPhone 6Operating SystemiOS 11? My Question or Issue I have put in my username as izabelao but all that comes up whenever I see my profile is a series of random numbers and letters. Why is this so ? Does this mean that ...

Casual Listener

Plan Free Country: Ireland   Device iPhone 6 Operating System iOS 11?   My Question or Issue  I have put in my username as izabelao but all that comes up whenever I see my pr...

Billy-J

Spotify Star

1015 Views

3 replies

0 likes

Account
Other
  • 1015 Views
  • 3 replies
  • 0 likes

family member account hacked / password changed

PlanPremiumCountryUSA My Question or IssueA family member's Spotify account under my premium account was hacked and the email changed so they can't do anything except send a help request to Spotify. Under my main premium account page I can see the ne...

Casual Listener

Plan Premium Country USA   My Question or Issue A family member's Spotify account under my premium account was hacked and the email changed so they can't do anything except send a help req...

Billy-J

Spotify Star

1300 Views

3 replies

0 likes

Account
  • 1300 Views
  • 3 replies
  • 0 likes

Where to find account creation date?

I’m just trying to find out when I created my Spotify account, I’m on iPhone if that helps

Casual Listener

I’m just trying to find out when I created my Spotify account, I’m on iPhone if that helps

liamdough

Casual Listener

2315 Views

2 replies

0 likes

Account
  • 2315 Views
  • 2 replies
  • 0 likes

can't get into my account

PlanPremiumCountryNew Zealand DeviceSamsung Galaxy a8Operating System My Question or Issueok so basically I have a premium account and I accidentally logged out and now I can't get back in because I don't remember my password and apparently my accoun...

Newbie

Plan Premium Country New Zealand   Device Samsung Galaxy a8 Operating System   My Question or Issue ok so basically I have a premium account and I accidentally logged out and now ...

cutz

Roadie

389 Views

1 replies

0 likes

Account
Login
Other
Premium
  • 389 Views
  • 1 replies
  • 0 likes

Can't find my username

PlanPremiumCountry USA My Question or IssueI own a business, and the Spotify account is on public, but when you search the username, nothing comes up. I tried connecting it to Facebook, but I still can't find my username when searching through someon...

Newbie

Plan Premium Country  USA   My Question or Issue I own a business, and the Spotify account is on public, but when you search the username, nothing comes up. I tried connecting it...

osornios

Spotify Star

1086 Views

1 replies

0 likes

Premium
Subscription
  • 1086 Views
  • 1 replies
  • 0 likes