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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • sevincers
  • Visitor
  • 260928 Views
  • 786 replies
  • 81 likes
  • Account
  • 260928 Views
  • 786 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128292 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128292 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71350 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71350 Views
  • 63 replies
  • 8 likes

Superuser Contribution All Liked Songs Lost

PlanFreeCountry South AfricaDeviceHuawei P8 Lite, Windows 10 PCOperating SystemAndroid Nougat, Windows 10 My Question or Issue All of my liked music has disappeared and I'm having to find all of the songs again and re-create the playlists.Additionall...

  • Regular
  • Plan Free Country  South Africa Device Huawei P8 Lite, Windows 10 PC Operating System Android Nougat, Windows 10   My Question or Issue  All of my liked music has disappeared...
  • Alfredo
  • Roadie
  • 759 Views
  • 3 replies
  • 0 likes
  • 759 Views
  • 3 replies
  • 0 likes

Can't get to page to cancel subscription

I am attempting to cancel my premium sunscription. I looked on the help page to find instuctions on how to do it and found this: How to cancel your subscription Canceling your subscription reverts your account to the Free level: Note: If you subscrib...

  • Newbie
  • I am attempting to cancel my premium sunscription. I looked on the help page to find instuctions on how to do it and found this:   How to cancel your subscription   Canc...
  • gvi36-9y_k01i
  • Newbie
  • 13932 Views
  • 7 replies
  • 0 likes
  • 13932 Views
  • 7 replies
  • 0 likes

Authorize account for my son

PlanFreeCountry Italy DeviceiPhone 5sOperating SystemiOS 10 My Question or Issue My son is 13. How can I authorize his account? He downloads the app, but he can’t use it till I signe my ok...

  • Casual Listener
  • Plan Free Country  Italy  Device iPhone 5s Operating System iOS 10   My Question or Issue  My son is 13. How can I authorize his account? He downloads the app, but he ca...
  • Bittencourt
  • Spotify Star
  • 599 Views
  • 3 replies
  • 0 likes
  • 599 Views
  • 3 replies
  • 0 likes

How can people find me on search?

At the Spotify App my username is "***" but at the Spotify Website my username is "****". I read some topics and connected my accounted to Facebook and nothing changed. My Facebook name and surname is "*****". How can people find my profile on Spotif...

  • Newbie
  • At the Spotify App my username is " *** " but at the Spotify Website my username  is " **** ". I read some topics and connected my accounted to Facebook and nothing changed. My Facebook name and...
  • LlukKas
  • Composer
  • 523 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 523 Views
  • 1 replies
  • 0 likes

App doesn't open on my Samsung Smart TV

PlanPremium DeviceSamsung Smart TV UE40MU6122Operating SystemTizen My Question or Issue The app doesn't open on my tv....it shows me an error message: "wait and try again later". This happend out of nowhere cause one hour ago i was able to use it. I ...

  • Casual Listener
  •   Plan Premium   Device Samsung Smart TV UE40MU6122 Operating System Tizen   My Question or Issue  The app doesn't open on my tv....it shows me an error message:  ...
  • LlukKas
  • Composer
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

Wrong email

My Question or IssueMy son signed up with wrong email and password. He also purchased premium How can we cancel accounts?

  • Newbie
  •     My Question or Issue My son signed up with wrong email and password. He also purchased premium  How can we cancel accounts?  
  • Bethany_Dawn
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Why in my family plan theres another account as the owner instead of mine?

PlanPremiumCountryMéxicoDeviceiPhone 5s and Hp laptopOperating SystemWindows 10My Question or IssueI wanted to invite my sister to the family plan and she got rejected and my little brother appeared as the owner of the plan. I am the on who pays for ...

  • Newbie
  • Plan Premium Country México Device iPhone 5s and Hp laptop Operating System Windows 10 My Question or Issue I wanted to invite my sister to the family plan and she got rejected and my little...
  • Bittencourt
  • Spotify Star
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Unknown device connecting to my account

Hi everyone, I once accidentally connected to a device I don't know (we were connected to a public Wi-Fi network) and now they keep connecting to my account. The music stops playing on my device and Spotify says I'm playing music on this device, and ...

  • Newbie
  • Hi everyone,   I once accidentally connected to a device I don't know (we were connected to a public Wi-Fi network) and now they keep connecting to my account. The music stops playing on my de...
  • AlexMaster
  • Music Fan
  • 410 Views
  • 4 replies
  • 0 likes
  • 410 Views
  • 4 replies
  • 0 likes

Superuser Contribution Able to register multiple accounts to the same gmail by inserting dots in email address

My Question or Issue You are able to register multiple accounts with emails like "*snip*" and "**snip*" which resolve to the same gmail email address. The validation on the login page needs to strip "." out of gmail addressses.

  • Casual Listener
  •     My Question or Issue   You are able to register multiple accounts with emails like "*snip*"  and "**snip*" which resolve to the same gmail email address. The validation on ...
  • nestorjac
  • Casual Listener
  • 421 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 421 Views
  • 2 replies
  • 0 likes

Superuser Contribution Just want to Play ORIGINAL soundtracks smh

Hi... can anyone help!?? I want to play the ORIGINAL of soundtracks and at first could like sound of music but now I keep getting rubbish new shows or theatre productions!! REaLLy anoying I try everything ... saying “Play ORIGINAL “ or “Play the 1st”...

  • Newbie
  • Hi... can anyone help!?? I want to play the ORIGINAL of soundtracks and at first could like sound of music but now I keep getting rubbish new shows or theatre productions!! REaLLy anoying I try every...
  • SergioDavid
  • Roadie
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant log in

My app stopped working and would force close and say error. I deleted it and reinstalled it, now its not letting me log in. I dont know what email is with it to reset password.

  • Casual Listener
  • My app stopped working and would force close and say error. I deleted it and reinstalled it, now its not letting me log in. I dont know what email is with it to reset password.
  • SergioDavid
  • Roadie
  • 286 Views
  • 1 replies
  • 0 likes
  • Account
  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't let me change my country?

Hey there! I began using Spotify when I lived in the USA, and later moved to Chile. The first year I had no problems here, but recently my old credit card expired, and I had to downgrade to a free account! I'd love to get Premium again, but when I go...

  • Newbie
  • Hey there! I began using Spotify when I lived in the USA, and later moved to Chile. The first year I had no problems here, but recently my old credit card expired, and I had to downgrade to a free ac...
  • SergioDavid
  • Roadie
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution What is the best way to migrate from a Facebook premium account to a normal premium account while pr

PlanFree/PremiumCountry USADeviceiPhone XOperating SystemiOS 11 My Question or Issue What is the best way to migrate from a Facebook premium account to a normal premium account while preserving Music Library and playlists? I want to basically remove ...

  • Regular
  • Plan Free/Premium Country  USA Device iPhone X Operating System iOS 11   My Question or Issue  What is the best way to migrate from a Facebook premium account to a normal pre...
  • SergioDavid
  • Roadie
  • 357 Views
  • 1 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 357 Views
  • 1 replies
  • 2 likes

Superuser Contribution Cannot Get Premium

PlanFree/PremiumCountry USDevice(iPhone 8, PC)Operating System(iOS 11, Windows 10) My Question or IssueI created my 1st account today using the Premium promo (3mo/.99cents). I did not like my Profile Name (not username), and wanted to change it. Ente...

  • Newbie
  • Plan Free/Premium Country  US Device (iPhone 8, PC) Operating System (iOS 11, Windows 10)   My Question or Issue I created my 1st account today using the Premium promo (3mo/.99cen...
  • SergioDavid
  • Roadie
  • 326 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 326 Views
  • 1 replies
  • 0 likes

Can't Connect to Facebook

PlanFreeCountry Australia Operating SystemWindows 10 I've having problems linking Spotify with my Facebook account. I'm using the Spotify desktop app. I went to setting --> social --> connect to Facebook. But every time I click on the 'Connect to Fac...

  • Newbie
  • Plan Free Country  Australia   Operating System Windows 10   I've having problems linking Spotify with my Facebook account. I'm using the Spotify desktop app. I went to setting...
  • ylberrrr
  • Regular
  • 278 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 278 Views
  • 2 replies
  • 0 likes

Using Spotify in South Korea

PlanFreeCountrySouth KoreaDeviceiPhone XOperating System My Question or Issue I recently moved to Korea from the States and realized that I need to get premium in order to use Spotify here after 2 weeks. So I’m trying to get premium for students but ...

  • Newbie
  • Plan Free Country South Korea Device iPhone X Operating System   My Question or Issue  I recently moved to Korea from the States and realized that I need to get premium in order to...
  • Loxer
  • Spotify Star
  • 7493 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 7493 Views
  • 1 replies
  • 0 likes

Solved!! Dar de baja mi cuenta spotify (permanente)

hola, solo quiero saber como eliminar mi cuenta (permanente) porque voy a pasar un rato sin spotify además qué ya no me gustaba el usuario que tengo ayuda porfa!

  • Casual Listener
  • hola, solo quiero saber como eliminar mi cuenta (permanente) porque voy a pasar un rato sin spotify además qué ya no me gustaba el usuario que tengo ayuda porfa!
  • p72ue_tp-yez
  • Casual Listener
  • 2862 Views
  • 2 replies
  • 1 likes
  • Account
  • 2862 Views
  • 2 replies
  • 1 likes

Superuser Contribution Forgot initial setup of the Spotify Premium

It's been around 6 months since I switched to Spotify Premium. I sent the invite to my brothers but one of them after all this time contacted me about the credentials I set for this service. (It as for the direction and something else I do not recall...

  • Newbie
  • It's been around 6 months since I switched to Spotify Premium. I sent the invite to my brothers but one of them after all this time contacted me about the credentials I set for this service. (It as f...
  • Alfredo
  • Roadie
  • 689 Views
  • 3 replies
  • 0 likes
  • 689 Views
  • 3 replies
  • 0 likes

setting up Free/Premium account questions

PlanFree/PremiumCountry CanadaDeviceOperating System My Question or Issue I set up a Free/Premium account through my FB account today but then realized I didn't want it under FB so immediately cancelled it. I then set up an entirely new account when ...

  • Newbie
  • Plan Free/Premium Country  Canada Device Operating System     My Question or Issue  I set up a Free/Premium account through my FB account today but then realized I didn't...
  • user-removed
  • Not applicable
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Playlists gone

PlanPremiumCountry AustraliaDeviceGoogle pixel My Question or Issue I went to use my app and it asked me to login whixh was strange. After I did I noticed my account had been completely wipes!!! Years of music and playlists are all gone!? What can I ...

  • Newbie
  •   Plan Premium Country  Australia Device Google pixel     My Question or Issue  I went to use my app and it asked me to login whixh was strange. After I did I notic...
  • user-removed
  • Not applicable
  • 311 Views
  • 1 replies
  • 0 likes
  • 311 Views
  • 1 replies
  • 0 likes