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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Hagersen
  • Casual Listener
  • 381499 Views
  • 917 replies
  • 107 likes
  • Account
  • 381499 Views
  • 917 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166073 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166073 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 96831 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 96831 Views
  • 68 replies
  • 10 likes

Superuser Contribution Complaint, unsubscribing.

Of course spotify doesn't have a dedicated section for complaints. I have been a subscribed member on and off for the past 3 years, but I am done after the latest bout of force fed ads. First it was an ad for 3 Girls, 1 Keith with Amy Schumer. A come...

  • Casual Listener
  •  Of course spotify doesn't have a dedicated section for complaints.   I have been a subscribed member on and off for the past 3 years, but I am done after the latest bout of force fed ads...
  • kennymccartney
  • Regular
  • 1548 Views
  • 6 replies
  • 15 likes
  • Account
    Other
    Premium
    Subscription
  • 1548 Views
  • 6 replies
  • 15 likes

My username shows as string of numbers, and no profile image, for friends

PremiumUSA DeviceAndroid, Mac My Question or Issue When friends are looking for my activity or profile, they're only seeing a string of Numbers instead of my user name, and no profile image. Once they are at my profile screen they see my name and pho...

  • Newbie
  • Premium USA   Device Android, Mac   My Question or Issue   When friends are looking for my activity or profile, they're only seeing a string of Numbers instead of my user name,...
  • GaryB
  • Gig Goer
  • 882 Views
  • 3 replies
  • 1 likes
  • Account
  • 882 Views
  • 3 replies
  • 1 likes

Unable to remove song from my accounts playlist

PlanPremiumCountryLithuaniaDeviceAndroid, PCOperating SystemAndroid 8.0, Windows 10, Ubuntu 18.04 My Question or IssueSince 2014 I am unable to remove one song from my Songs playlist. Songs title is with grey tint on top, I am unable to play it. When...

  • Casual Listener
  • Plan Premium Country Lithuania Device Android, PC Operating System Android 8.0, Windows 10, Ubuntu 18.04   My Question or Issue Since 2014 I am unable to remove one song from my Songs ...
  • Keanu_C
  • Spotify Star
  • 412 Views
  • 1 replies
  • 0 likes
  • Account
  • 412 Views
  • 1 replies
  • 0 likes

Playlists say songs were added "In 2 years"

Hello, I am a Premium user on a MacBook Air, and my playlists recently started saying that songs added to my playlists were done "in 2 years." I've attached a screenshot to show what I mean. Any help is appreciated. Thank you

  • Newbie
  • Hello, I am a Premium user on a MacBook Air, and my playlists recently started saying that songs added to my playlists were done "in 2 years." I've attached a screenshot to show what I mean. Any help...
  • Temetius
  • Songwriter
  • 534 Views
  • 1 replies
  • 0 likes
  • Account
  • 534 Views
  • 1 replies
  • 0 likes

I lost all my playlists but I cant find a way to retrieve them

I've been logging into spotify with facebook for years, but after my firewall kept blocking me, I just attached my facebook to the account I had. However, this meant that I lost all my facebook playlists and history, now when I try to log into an acc...

  • Casual Listener
  •   I've been logging into spotify with facebook for years, but after my firewall kept blocking me, I just attached my facebook to the account I had. However, this meant that I lost all my facebo...
  • Temetius
  • Songwriter
  • 776 Views
  • 3 replies
  • 0 likes
  • Account
  • 776 Views
  • 3 replies
  • 0 likes

account subscription

hey guys i seem to be getting charged every month for spotify but i dont have premium it keeps saying to check the accounts and stuff but i dont know any other account and i keep getting transactions every month to say im paying for spotify but i can...

  • Newbie
  •   hey guys i seem to be getting charged every month for spotify but i dont have premium it keeps saying to check the accounts and stuff but i dont know any other account and i keep  gettin...
  • Billy-J
  • Spotify Star
  • 383 Views
  • 1 replies
  • 0 likes
  • Account
  • 383 Views
  • 1 replies
  • 0 likes

New account can't be found

Just created a new spotify account earlier today and my friends can't find my new account when searching me up. I have premium and they can't find me on any platform. Account is just my name: < edited for security >

  • Newbie
  • Just created a new spotify account earlier today and my friends can't find my new account when searching me up. I have premium and they can't find me on any platform. Account is just my name: < ed...
  • Maxim
  • Spotify Star
  • 442 Views
  • 1 replies
  • 0 likes
  • Account
  • 442 Views
  • 1 replies
  • 0 likes

My account got hacked

For the last 2 days my spotify acted on a weird way. My library was lost exept for my playlists(thank god) and new songs kept being added, so, obviously I understood my account has been hacked. Of course I changed the password immediately, but I lost...

  • Newbie
  •   For the last 2 days my spotify acted on a weird way. My library was lost exept for my playlists(thank god) and new songs kept being added, so, obviously I understood my account has been hacke...
  • Billy-J
  • Spotify Star
  • 488 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 488 Views
  • 1 replies
  • 0 likes

forgotten email

I have a premium account ( Dave.bharrat) but i forgot what email and password I made it under. I would like to find out a way to recover that account since i'm currently paying for it but i cant access it. Is there a way I can transfer my current ema...

  • Newbie
  • I have a premium account ( Dave.bharrat) but i forgot what email and password I made it under. I would like to find out a way to recover that account since i'm currently paying for it but i cant acce...
  • Billy-J
  • Spotify Star
  • 536 Views
  • 1 replies
  • 0 likes
  • Account
  • 536 Views
  • 1 replies
  • 0 likes

Location error: country in profile doesn't match profile

PlanFree/Operating System(iOS 10.12) My Question or Issue Hello I'm usinfg spotify free already a few years (since 2014). Since two days I cannot listen to music anymore. By logging in the systems tells : Your countrsy doesn't match the one set in yo...

  • Casual Listener
  • Plan Free/ Operating System (iOS 10.12)   My Question or Issue  Hello I'm usinfg spotify free already a few years (since 2014). Since two days I cannot listen to music anymore. By log...
  • user-removed
  • Not applicable
  • 758 Views
  • 3 replies
  • 0 likes
  • Account
  • 758 Views
  • 3 replies
  • 0 likes

How do I get rid of Spotiamb 0.2.1??

I've reset my password and uninstalled/reinstalled the app multiple times, but it won't go away. Any suggestions on how to make music listening less miserable?

  • Casual Listener
  • I've reset my password and uninstalled/reinstalled the app multiple times, but it won't go away. Any suggestions on how to make music listening less miserable? 
  • Billy-J
  • Spotify Star
  • 1297 Views
  • 1 replies
  • 0 likes
  • Account
  • 1297 Views
  • 1 replies
  • 0 likes

Offline Issue

PremiumUK DeviceOne plus 6Operating SystemAndroid OreoMy Question or IssueWhen I try and search it says I'm in offline mode, however when I'm in my settings it says not. Still have access to premium features such as release radar in browse section. B...

  • Newbie
  • Premium UK   Device One plus 6 Operating System Android Oreo My Question or Issue When I try and search it says I'm in offline mode, however when I'm in my settings it says not. Still ha...
  • Jose_M
  • Spotify Star
  • 600 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 600 Views
  • 3 replies
  • 0 likes

I cannot play some music because it says I am cinnected with other device

I cannot play some music, it appears grayed and I receive the message that I am connected with other device, see screenshot.I tried to exit from All Device, but I still have the issue.None of the below information is required. However, the more you p...

  • Casual Listener
  • I cannot play some music, it appears grayed and I receive the message that I am connected with other device, see screenshot. I tried to exit from All Device, but I still have the issue.None of the b...
  • Mdiaz380
  • Casual Listener
  • 544 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 544 Views
  • 2 replies
  • 0 likes

Moved countries but can't update profile

PlanPremium but now cancelledCountry Mexico, formerly USA My Question or Issue I was living in the US when I originally subscribed for Spotify Premium, I have since moved back to Mexico and would like to change my country setting on my profile. I tri...

  • Newbie
  • Plan Premium but now cancelled Country  Mexico, formerly USA     My Question or Issue   I was living in the US when I originally subscribed for Spotify Premium, I have sin...
  • Billy-J
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 237 Views
  • 1 replies
  • 0 likes

Cannot remove profile picture

How do I remove my profile picture from Spotify? There is no 'remove' option - only to change it. I don't want to change it, I only want to remove it or set back to default. I connected to Facebook and it carried over my name and profile picture and ...

spotify.jpg
  • Casual Listener
  • How do I remove my profile picture from Spotify? There is no 'remove' option - only to change it. I don't want to change it, I only want to remove it or set back to default.   I connected to F...
  • Maxim
  • Spotify Star
  • 877 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 877 Views
  • 3 replies
  • 0 likes

Superuser Contribution Novo design algumas vezes funciona

Olá,estou com um problema com a minha conta,algumas vezez quando vou clicar em alguma música ela abre no novo design,porém ela abre e ao mesmo tempo volta para o antigo, e queria que ela continuasse no novo,como resolvo isso?

  • Newbie
  • Olá,estou com um problema com a minha conta,algumas vezez quando vou clicar em alguma música ela abre no novo design,porém ela abre e ao mesmo tempo volta para o antigo, e queria que ela continuasse ...
  • SergioDavid
  • Roadie
  • 282 Views
  • 1 replies
  • 0 likes
  • Account
  • 282 Views
  • 1 replies
  • 0 likes

Account Issues

PremiumSingapore DeviceSamsung Note 8 My Question or Issue Because SpotifyCares does not get back to me after 3 tweets to them, 1) I suspect someone else is logged into my account as only my wife and I uses my spotify family account. My playlists got...

  • Casual Listener
  • Premium Singapore  Device Samsung Note 8     My Question or Issue  Because SpotifyCares does not get back to me after 3 tweets to them,   1) I suspect someone else i...
  • Billy-J
  • Spotify Star
  • 755 Views
  • 5 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
  • 755 Views
  • 5 replies
  • 0 likes

Solved!! Can't buy a Gift Card

Hello !Today, I've tried to buy a gift card, but after having filling the form and submit it by clicking on continue, I've just came back on the same page with the form empty.I have been using firefox and chrome to test and have not receive any recei...

  • Casual Listener
  •   Hello ! Today, I've tried to buy a gift card, but after having filling the form and submit it by clicking on continue, I've just came back on the same page with the form empty. I have been ...
  • Billy-J
  • Spotify Star
  • 1499 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1499 Views
  • 8 replies
  • 0 likes

Hacked facebook profile

PremiumCountryBulgaria Device Samsung Galaxy 7Operating System Android Oreo My Question or IssueSo, my fb profile was hacked and it was lincked with spotify. And I was premium and i don't want to be charched for it. To do so I'm going to close my ban...

  • Newbie
  •   Premium Country Bulgaria   Device Samsung Galaxy 7 Operating System  Android Oreo   My Question or Issue So, my fb profile was hacked and it was lincked with...
  • Jose_M
  • Spotify Star
  • 207 Views
  • 1 replies
  • 0 likes
  • Other
  • 207 Views
  • 1 replies
  • 0 likes

New phone new Facebook

PlanPremiumCountry IrelandDeviceHuawei p20 liteOperating SystemAndroid My Question or Issue Hi I recently got a new phone and transferred all my apps including Spotify to it .. however when I tried to log in it couldn't recognise my account ... Now h...

  • Casual Listener
  • Plan Premium Country  Ireland Device Huawei p20 lite Operating System Android   My Question or Issue  Hi  I recently got a new phone and transferred all my apps includi...
  • Cuchullain1
  • Casual Listener
  • 306 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 306 Views
  • 2 replies
  • 0 likes