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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080497 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080497 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49960 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49960 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146417 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146417 Views
  • 4840 replies
  • 118 likes

Changing country

When i found out that Spotify has launched in Romania, i thought to change the country settings to Romania, but for whatever reason the option is grayed out, any help would be greatly appreciated.

  • Not applicable
  • When i found out that Spotify has launched in Romania, i thought to change the country settings to Romania, but for whatever reason the option is grayed out, any help would be greatly appreciated. &...
  • orbanbalint
  • Regular
  • 170 Views
  • 2 replies
  • 0 likes
  • Account
  • 170 Views
  • 2 replies
  • 0 likes

Won't let me log in!

Whenever I type in my account name and password the button will say "logging in" and then revert back to "log in" as if nothing happened, please help!

  • Newbie
  • Whenever I type in my account name and password the button will say "logging in" and then revert back to "log in" as if nothing happened, please help!
  • Luke
  • Spotify Star
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant connect to facebook

Hello, I had a previous FREE spotify account that i deleted but i was connected on facebook there , now i have a new PRIMIUM account and i cant connect my facebook to the new account, HELP?

  • Newbie
  • Hello, I had a previous FREE spotify account that i deleted but i was connected on facebook there , now i have a new PRIMIUM account and i cant connect my facebook to the new account, HELP?
  • ZullyB
  • Roadie
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Premium family

HiI subscribed Spotify Premium Family last week, higher amount has already been debited, I send an invitation to my son by mail, however he was not able to get access and enjoy Spotiy premium family. What can be the reason ?

  • Newbie
  • Hi I subscribed Spotify Premium Family last week, higher amount has already been debited, I send an invitation to my son by mail, however he was not able to get access and enjoy Spoti...
  • Luke
  • Spotify Star
  • 107 Views
  • 1 replies
  • 0 likes
  • 107 Views
  • 1 replies
  • 0 likes

Can't change the country

Hello, Spotify just arrived in Romania but until now I used an US account so now it won't let me change my country, tried changing the payment details but it wont allow me to enter a card that's outside US, I'm not using any VPN in my browser so it s...

  • Newbie
  • Hello, Spotify just arrived in Romania but until now I used an US account so now it won't let me change my country, tried changing the payment details but it wont allow me to enter a card that's outs...
  • tmihai20
  • Newbie
  • 165 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged when I have not had access to premium!

Hello, I have been charged for Spotify premium each month when I have never had access to the premium! I signed up to a 3 month free trial and then when this ran out my Spotify would not let me continue as usual, despite, taking money out of my accou...

  • Casual Listener
  • Hello,    I have been charged for Spotify premium each month when I have never had access to the premium! I signed up to a 3 month free trial and then when this ran out my Spotify would n...
  • Guido
  • Spotify Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Can't change country of account

Hello, If I go to "Edit Profile" and change the Country parameter, I get my e-mail address parameter marked red and it says "This e-mail is already taken". Anyone know how I can get around this or maybe how to delete my account so I can create a new ...

  • Newbie
  • Hello,   If I go to "Edit Profile" and change the Country parameter, I get my e-mail address parameter marked red and it says "This e-mail is already taken". Anyone know how I can get around t...
  • Agustin6
  • Composer
  • 133 Views
  • 1 replies
  • 0 likes
  • Account
  • 133 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me cobran pero no soy premium

Resulta que hace una semana decidi probar el premium de estudiantes, pero me pedian un documento que en ese momento no tenia por tanto, lo deje pasar hasta que lo consiguiese. Pero al dia siguiente me di cuenta de que me lo habian cobrado y no podia ...

  • Casual Listener
  • Resulta que hace una semana decidi probar el premium de estudiantes, pero me pedian un documento que en ese momento no tenia por tanto, lo deje pasar hasta que lo consiguiese.    Pero al ...
  • crisosoc
  • Casual Listener
  • 188 Views
  • 2 replies
  • 0 likes
  • Premium
  • 188 Views
  • 2 replies
  • 0 likes

Not sure if someone else is using my Spotify account...

Last week ago I saw a foreign playlist(pretty sure it got deleted from my recents) in my recents and just decided to ignore, thinking it was nothing. Today I looked at my Wells Fargo and I saw that something was purchased for $9.99... can you please ...

  • Not applicable
  • Last week ago I saw a foreign playlist(pretty sure it got deleted from my recents) in my recents and just decided to ignore, thinking it was nothing.  Today I looked at my Wells Fargo and I saw ...
  • Luke
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

My account has been hacked, email address has been changed. My premium account is unaccessible now.

Please help. Today I decided to login to my account on my PC and viewed an unknown emailadress in my account settings. Freaked me out so I searched for help. I've contacted Spotify through Facebook and they can't help me out either. First they send m...

  • Casual Listener
  • Please help. Today I decided to login to my account on my PC and viewed an unknown emailadress in my account settings. Freaked me out so I searched for help.    I've contacted Spotify thr...
  • FatimaZahraB6
  • Casual Listener
  • 394 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 394 Views
  • 2 replies
  • 0 likes

Account lost

I lost my account but spotify stil taking my money. Please help me.

  • Casual Listener
  • I lost my account but spotify stil taking my money. Please help me.
  • Sputnik2003
  • Casual Listener
  • 154 Views
  • 2 replies
  • 0 likes
  • Account
  • 154 Views
  • 2 replies
  • 0 likes

Solved!! Long time Premium user, can't change country or add payment method

I've been using Spotify Family Premium for over a year now. I have recently moved country where Spotify Premium is available at (Singapore). I followed the instructions at this page using my new credit card to change my country: https://support.spoti...

  • Casual Listener
  • I've been using Spotify Family Premium for over a year now. I have recently moved country where Spotify Premium is available at (Singapore). I followed the instructions at this page using my new cred...
  • FH15
  • Newbie
  • 614 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 614 Views
  • 3 replies
  • 0 likes

Superuser Contribution Logging off automatically

Hi everyone I have premium account. Everytime I try to use my Spotify, it is getting logged off ( especially in subway etc.) And I get a notification many times that I cannot download any playlist of mine in 3 different devices ( however I logged off...

  • Newbie
  • Hi everyone   I have premium account. Everytime I try to use my Spotify, it is getting logged off ( especially in subway etc.) And I get a notification many times that I cannot download any pl...
  • ZullyB
  • Roadie
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Superuser Contribution update payment details

Hi!I have been paying for spotify for a long time, I have now moved overseas (from australia to slovenia) and i had to cancel my old card. i want to enter my new card details and it doesnt let me. what do i do?

  • Newbie
  • Hi! I have been paying for spotify for a long time, I have now moved overseas (from australia to slovenia) and i had to cancel my old card. i want to enter my new card details and it doesnt let me. ...
  • ZullyB
  • Roadie
  • 157 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 157 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to change country

I followed this:https://support.spotify.com/us/account_payment_help/account_basics/how-can-i-change-my-country-setting/There's nothing in the dropdown list, only USA This is what I set when I signed up a long time ago, but I live in another country.P...

  • Casual Listener
  • I followed this: https://support.spotify.com/us/account_payment_help/account_basics/how-can-i-change-my-country-setting/ There's nothing in the dropdown list, only USA  This is what I set whe...
  • AlexPop28
  • Regular
  • 648 Views
  • 14 replies
  • 0 likes
  • Account
  • 648 Views
  • 14 replies
  • 0 likes

Solved!!Superuser Contribution Change payment bank account to bank account in country where spotify is not yet

Hi all, What i would like to know is the following, currently I have my subscription payment connected to a bank account in a country where spootify exists (premioum btw). Is it possible to change the bank account or mastercard issued in a country th...

  • Casual Listener
  • Hi all,   What i would like to know is the following, currently I have my subscription payment connected to a bank account in a country where spootify exists (premioum btw).   Is it pos...
  • Katerina
  • Spotify Legend
  • 1129 Views
  • 4 replies
  • 0 likes
  • Account
  • 1129 Views
  • 4 replies
  • 0 likes

Change username

I want to change card details however the steps provided do not work. i have went into subscription and clicked on change card details but it just refreshes the same page. I have tried this on my mobile and desktop and the same result each time. can ...

  • Newbie
  • I want to change card details however the steps provided do not work. i have went into subscription and clicked on change card details but it just refreshes the same page. I have tried this on my mob...
  • claricelee
  • Regular
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes

Solved!! Future Spotify Artist Needing Help!

Hi there, I am wanting to set up a Spotify Artists account. It says to start, I must "verify" or "claim" myself. Doing this requires me to paste my link of my artist profile URL or URl into the into the box and somehow it will claim me? Where do I fi...

  • Casual Listener
  • Hi there,   I am wanting to set up a Spotify Artists account. It says to start, I must "verify" or "claim" myself. Doing this requires me to paste my link of my artist profile URL or URl into ...
  • imattolo
  • Community Legend
  • 341 Views
  • 5 replies
  • 0 likes
  • Account
  • 341 Views
  • 5 replies
  • 0 likes

PLAYLIST DELETED

THIS MORNING I FOUND ALL MY PLAYLIST DELETED. ANY SOLUTION?

  • Newbie
  • THIS MORNING I FOUND ALL MY PLAYLIST DELETED.  ANY SOLUTION?
  • imattolo
  • Community Legend
  • 107 Views
  • 1 replies
  • 0 likes
  • Account
  • 107 Views
  • 1 replies
  • 0 likes