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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanPremiumCountryCanadaDeviceSamsung Galaxy 8 My Question or Issue I sign back into my account. All my playlists are gone and replaced with someone elses all in French. How do I get my playlists back?
Im at university on the wifi and my music stopped and a new device pops and it says it is playing on it. It keeps happening, even tho i logged out and changed my password. The only way to make it stop is to go offline. PlanFree/PremiumCountry CanadaD...
There are some old posts about this already but none of the answers help.I haven't been able to see my recently played artists on my profile page for a few weeks. Happens on both mobile and desktop. Have logged out and in a few times on both to no av...
PlanPremiumCountry Finland DeviceSamsung Galaxy S8Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android My Question or IssueHi.I have a new mobile phone and premium doesn't work with my email anymore. I can only use Spotify Free, my family u...
Hey, Hi, Hello, So it has come to my attention that Spotify has been charging me twice since April, one payment through Spotify of 9.99 and one through Apple of 12.99(13.80 w/ tax). I contacted Apple and say they could only refund me two months back ...
Why is there a return fee of 35$ on my bank statement when the subcrition fee is 9.99$? This is outrageous
Hi there! I hope someone can help me...About 5 months ago, I played a vew songs with my friend all via my spotify on the iPhone. Because he recently passed away I am now looking back for the songs we played then. Does anyone know if it is possible to...
We live in Turkey and we wish to upgrade our account to Premium but we are only given the option to pay by credit card. Unfortunately we do not have a credit card, only a debit card which is not accepted. Is there any other method of payment in Turke...
PlanPremiumCountry USADeviceiPhone X, Windows laptopOperating SystemiOS 12 & Windows 10 My Question or Issue Buenas a todos,No puedo acceder a mi cuenta, Spotify me manda este mensaje:"No tienes una cuenta de Spotify conectada a tu cuenta de Facebook...
My Question or Issue Ich habe Premium Family abonniert und es lief lange Zeit sehr gut. Heute funktionierte die Suchfunktion nicht mehr und da habe ich mich abgemeldet. Das Wiederanmelden hat nicht funktioniert und ich habe ein neues Passwort angefor...
Set up an account with an old email, now logged out. Email is locked and cannot reset password on old account. Set up a new one up a new one but need to cancel the old one please. Can I get some customer support? Perhaps the credit card can be traced...
If I make a new account is there a way I can transfer all of my saved songs, playlists, followers, people I am following? I just need a new username but inorder to do that I need a new account
PlanPremiumCountryDenmarkDeviceiPhone 7Operating SystemWindows 10 My Question or Issue So my question is -I have a Logitech X-230 which needs a AUX input, if i put that in, will i be able to listen to the same song on the Logitech speaker, and on my ...
1. Is there anywhere where I can claim compensation? I am deeply disappointed in the lack on proper customer service, even the chat option...2. I purchased the premium a week ago, reinstalled the app and the premium is gone, at least a few days. The ...
PremiumCountryBrazilDeviceSamsung Galaxy J5 PrimeOperating SystemAndroid My Question or Issue
Eu n acho a opção de mudar o CEP
Hi, I was using Spotify free for some time and tagged some artits and songs as favourites. once I upgrade to premium I lost all of them.Can my favourite artists and songs be restored? Thanks!
Hi there, I'm on a fake account because I can't log in to my actual premium Spotify account. I need some help as I can't seem to contact ANYONE about this as no one is replying to my emails and all my browsers say "Too many redirects" everytime I cli...
Hi. For some reason Spotify thinks I'm abroad and now tells me i cannot log in because my account has been used over 14 days. I need my old songs and playlists back. PLEASE HELP!!!
PlanFreeCountryRussia (VPN Netherlands)DevicePCOperating SystemWindows 7My Question or Issue I'm using VPN to have a Netherlands IP-address since Spotify is not available in Russia. When I created the account I had the UK IP-address. Later I got an e...