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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 405969 Views
  • 958 replies
  • 107 likes
  • Account
  • 405969 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1175693 Views
  • 119 replies
  • 113 likes
  • Account
  • 1175693 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99978 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99978 Views
  • 68 replies
  • 10 likes

Playlist deleted when linked to Facebook

So i recently instatlled spotify on a new computer and i saw a possibility that i could login with a username and password. (Before always used facebook to login). But it seemed that i have forgotten my password and did reset it.So when i was logged ...

  • Regular
  • So i recently instatlled spotify on a new computer and i saw a possibility that i could login with a username and password. (Before always used facebook to login). But it seemed that i have forgotten...
  • Jose_M
  • Spotify Star
  • 973 Views
  • 5 replies
  • 1 likes
  • Account
    Other
  • 973 Views
  • 5 replies
  • 1 likes

Can't log in on the app

Title. I was logged out of the app for whatever reason and now I can't sign back in. My email doesn't work, my username doesn't work, I just can't sign back in. Why can't we sign in with our display names? It would make things so much easier on every...

  • Newbie
  • Title. I was logged out of the app for whatever reason and now I can't sign back in. My email doesn't work, my username doesn't work, I just can't sign back in.   Why can't we sign in with our...
  • Loxer
  • Community Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 298 Views
  • 1 replies
  • 0 likes

Solved!! How can I get Spotify_appkey.key?

PlanFreeCountry JapanDeviceRaspberry Pi Zero WOperating SystemRaspbian Jessie My Question or IssueI want to install retropie-spotify.Spotify_appkey.key is required for installation. How can I get Spotify_appkey.key? https://github.com/nikoferro/retro...

  • Newbie
  • Plan Free Country  Japan Device Raspberry Pi Zero W Operating System Raspbian Jessie  My Question or Issue I want to install retropie-spotify. Spotify_appkey.key is required ...
  • Loxer
  • Community Legend
  • 8611 Views
  • 1 replies
  • 0 likes
  • Other
  • 8611 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted Facebook without removing it + Invalid E-Mail

PlanPremiumCountryDenmark DeviceSonyOperating SystemAndroid My Question or IssueI've had Spotify for many many years, for so long that I can hardly imagine my life without it. About a year ago, I deleted my Facebook profile (Apparently I used my Face...

  • Casual Listener
  •   Plan Premium Country Denmark   Device Sony Operating System Android   My Question or Issue I've had Spotify for many many years, for so long that I can hardly imagi...
  • Guido
  • Spotify Legend
  • 337 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 337 Views
  • 1 replies
  • 0 likes

Solved!! Community account not syncing?

So near the start of the year (maybe?) I had my account migrated to a new one (with the same email) because I wanted to change my username, it worked fine until I realized like 2 weeks in that all my albums that I had saved were gone, (but that didn'...

  • Regular
  •      So near the start of the year (maybe?) I had my account migrated to a new one (with the same email) because I wanted to change my username, it worked fine until I realized like 2 ...
  • Jose_M
  • Spotify Star
  • 511 Views
  • 3 replies
  • 1 likes
  • Account
    Other
  • 511 Views
  • 3 replies
  • 1 likes

Someone has been using my account for some time now

Hi Spotify Community/Supports, I have a problem regarding my account, it seems that someone is using my account from Brazil or some other country. I have changed my account password three times since I saw this issue, logged out to every device after...

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  • Casual Listener
  • Hi Spotify Community/Supports,   I have a problem regarding my account, it seems that someone is using my account from Brazil or some other country. I have changed my account password three ti...
  • Maxim
  • Spotify Star
  • 396 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 396 Views
  • 3 replies
  • 0 likes

Can't update email

Ongoing frustrations with the simple task of updating an email address. I have tried all the steps that Spotify suggested for updating an email address, but none of them are working. I'm unable to edit my profile (or at least the email part). I have ...

  • Casual Listener
  •   Ongoing frustrations with the simple task of updating an email address.   I have tried all the steps that Spotify suggested for updating an email address, but none of them are working....
  • osornios
  • Spotify Star
  • 500 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 500 Views
  • 3 replies
  • 0 likes

Update payment method??

My Question or IssueSpotify is telling me that my payment method isn't working and I need to update it. It the same credit card I've used for years and still has 3 years remaining before expiration. I tried updating the account with the same card inf...

  • Newbie
  •   My Question or Issue Spotify is telling me that my payment method isn't working and I need to update it.   It the same credit card I've used for years and still has 3 years re...
  • Jose_M
  • Spotify Star
  • 374 Views
  • 1 replies
  • 2 likes
  • Account
  • 374 Views
  • 1 replies
  • 2 likes

Can't login to account

PlanPremiumCountry HollandDeviceSamsung Galaxy S9, IMac, Macbook pro My Question or Issue Hi, My boyfriend has a premium spotify account and he uses it on his phone. This week the screen of his phone broke so he bought a new one. But now he can't log...

  • Casual Listener
  •   Plan Premium Country  Holland Device Samsung Galaxy S9, IMac, Macbook pro  My Question or Issue   Hi,   My boyfriend has a premium spotify account and he uses it...
  • Jose_M
  • Spotify Star
  • 422 Views
  • 3 replies
  • 1 likes
  • Login
    Premium
  • 422 Views
  • 3 replies
  • 1 likes

Solved!! Forgotten Email and my username wont work

PlanPremiumCountry United KingdomDeviceiPhone 8, Playstation 4 Operating System(iOS 11 , Windows 10 My Question or Issue Im trying to login to my account on my pc but it wont work as i forgot my username and email is there a way to get this as im log...

  • Visitor
  • Plan Premium Country  United Kingdom Device iPhone 8, Playstation 4  Operating System (iOS 11 , Windows 10   My Question or Issue  Im trying to login to my account ...
  • Loxer
  • Community Legend
  • 757 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 757 Views
  • 1 replies
  • 0 likes

Superuser Contribution Old Spotify Account. Playlists are still visible as Google search results.

I deleted my old Spotify account a couple months ago because its username had my real name in it. Unfortunately some of the playlists created with this account are still visible as results when I search for my old username in Google.Is there a way to...

  • Casual Listener
  • I deleted my old Spotify account a couple months ago because its username had my real name in it. Unfortunately some of the playlists created with this account are still visible as results when I sea...
  • Jemi
  • Spotify Legend
  • 1315 Views
  • 3 replies
  • 1 likes
  • Playlists
  • 1315 Views
  • 3 replies
  • 1 likes

Lost my account for no reason

I had another account besides this one I'm writing with which username was "Allahakbar"I used this account for a one month free trial and then decided to use the premium version even if I created it randomly.A few minutes ago when I opened spotify I ...

  • Visitor
  • I had another account besides this one I'm writing with which username was "Allahakbar" I used this account for a one month free trial and then decided to use the premium version even if I created i...
  • Lordthedn
  • Casual Listener
  • 303 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 303 Views
  • 1 replies
  • 0 likes

Log in issues

PlanFree/PremiumCountryUK DeviceLaptopOperating SystemWindows 10 My Question or IssueHi - am running a free version of Spotify (which is awesome, BTW) that worked fine until yesterday. It did a Windows update last night, and now won't let me access t...

  • Casual Listener
  • Plan Free/Premium Country UK   Device Laptop Operating System Windows 10    My Question or Issue Hi - am running a free version of Spotify (which is awesome, BTW) that worke...
  • Jose_M
  • Spotify Star
  • 532 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
  • 532 Views
  • 3 replies
  • 0 likes

Hacked

My account was hacked, the music I was listening to changed to something I did not choose and a device called Javi appeared in my available devices menu. I have now changed my password and removed all devices except my own computer. I would like spot...

  • Newbie
  • My account was hacked, the music I was listening to changed to something I did not choose and a device called Javi appeared in my available devices menu.   I have now changed my password and r...
  • IguanaSetup
  • Community Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • Security
  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution French speaking in Belgium

Hello Spotify. I'm an early adapter and I believe I became a paid member since early 2012. I am just upset to receive every update, emails, news and suggestions in Flemish.English or French is OK but for 6 years now, everything in Flemish is just eno...

  • Casual Listener
  • Hello Spotify.   I'm an early adapter and I believe I became a paid member since early 2012. I am just upset to receive every update, emails,  news and suggestions in Flemish. English or...
  • hugeseamammal
  • Casual Listener
  • 615 Views
  • 2 replies
  • 9 likes
  • Account
    Subscription
  • 615 Views
  • 2 replies
  • 9 likes

Solved!!Superuser Contribution Why is my profile not showing?

PlanPremiumCountry Germany My Question or IssueWhen I log into spotify my profile won't fully show up. All I can see is my ID (some numbers instead of my Facebook name as previously), my followers and my recently played artists. You can't find me by ...

  • Visitor
  • ...y Facebook name as previously), my followers and my recently played artists. You can't find me by typing in my name and you can't see my (public) playlists. My account is linked to my facebook p...
  • Guido
  • Spotify Legend
  • 11871 Views
  • 3 replies
  • 1 likes
  • Account
  • 11871 Views
  • 3 replies
  • 1 likes

Solved!! Unknown music starts in my WLAN speaker

Hello, the last two weeks my WLAN speaker starts to play music, sometimes in the afternoon sometimes in the middle of the night. It is very scary and we don't like this kind of music. When I turn off spotify, it starts again with that music ("Cannabi...

  • Visitor
  • Hello, the last two weeks my WLAN speaker starts to play music, sometimes in the afternoon sometimes in the middle of the night. It is very scary and we don't like this kind of music. When I turn off...
  • Jose_M
  • Spotify Star
  • 573 Views
  • 3 replies
  • 1 likes
  • Security
  • 573 Views
  • 3 replies
  • 1 likes

Changing my Country

PlanFreeCountry Dubai, UAEDevice Macbook Pro and Iphone 8Operating SystemiOS 10 My Question or Issue I got a code 17 and when I tried to change my country settings so that it will work where I am living, Dubai, UAE, The UAE won't show up and the only...

  • Casual Listener
  • Plan Free Country  Dubai, UAE Device  Macbook Pro and Iphone 8 Operating System iOS 10   My Question or Issue   I got a code 17 and when I tried to change my country se...
  • mangogirl2003
  • Casual Listener
  • 474 Views
  • 2 replies
  • 0 likes
  • Account
  • 474 Views
  • 2 replies
  • 0 likes

On Family account but it isn't working on my IPhone only on computer?

I logged on thru the computer and did the premium invitation on the internet but when I go into the app it doesn’t come up as premium it is still the free service? Out family only has 4 people in it.

  • Newbie
  • I logged on thru the computer and did the premium invitation on the internet but when I go into the app it doesn’t come up as premium it is still the free service?  Out family only has 4 people ...
  • Jose_M
  • Spotify Star
  • 335 Views
  • 1 replies
  • 1 likes
  • Premium
  • 335 Views
  • 1 replies
  • 1 likes

I want to disconnect my facebook from my old account

PlanPremiumCountryUnited States Device HTC M8Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 6 My Question or Issue I'm trying to disconnect my facebook from my old account. The troubleshooting just says log into the account and click ...

  • Regular
  • Plan Premium Country United States   Device   HTC M8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 6   My Question or Issue   I'm trying to d...
  • Billy-J
  • Spotify Star
  • 577 Views
  • 9 replies
  • 0 likes
  • Account
  • 577 Views
  • 9 replies
  • 0 likes