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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

82843 Views

9 replies

2 likes

Account
Login
  • 82843 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

658659 Views

13 replies

4 likes

Account
  • 658659 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

740256 Views

18 replies

29 likes

  • 740256 Views
  • 18 replies
  • 29 likes

Solved!! Unable to Log in

I have a Spotify premium plan in Canada and I am using a OnePlus 6. When I try to log into my account it says that Spotify is currently set to offline and I need to set it to online in order to log in. How can o fix this issue?

Casual Listener

I have a Spotify premium plan in Canada and I am using a OnePlus 6. When I try to log into my account it says that Spotify is currently set to offline and I need to set it to online in order to log i...

Billy-J

Spotify Star

1041 Views

3 replies

0 likes

Account
  • 1041 Views
  • 3 replies
  • 0 likes

Deleting Accounts

Ok, look. Back then, when I was a Kid, I used to make several fake accounts with an E-mail that didn't even exist. Now I want to delete 'em all (like 2 or something) and to delete them I need to confirm an E-mail. Which I can't get. Because these E-m...

Casual Listener

Ok, look.   Back then, when I was a Kid, I used to make several fake accounts with an E-mail that didn't even exist. Now I want to delete 'em all (like 2 or something) and to delete them I nee...

Billy-J

Spotify Star

334 Views

1 replies

0 likes

Account
  • 334 Views
  • 1 replies
  • 0 likes

Solved!! I want to use Spotify in Korea.

PlanFree: I wanted to buy Premium to use in Korea but It says Card Number is incorrect.Country South KoreaDeviceAll (S9+, MacBook Pro, iMacPRO, (self-built computer))Operating SystemAll (Mojave 10.14 + Windows 10 + Ubuntu) My Question or Issue Before...

Newbie

Plan Free: I wanted to buy Premium to use in Korea but It says Card Number is incorrect. Country  South Korea Device All (S9+, MacBook Pro, iMacPRO, (self-built computer)) Operating System...

MattSuda

Spotify Star

32755 Views

4 replies

0 likes

Account
Login
Premium
  • 32755 Views
  • 4 replies
  • 0 likes

How to find user name from payment

Help! Just moved my SIM to my new iPhone and let it do its thing to set up. Im being asked to log into Spotify but can’t recall which email address I used. I only have 2, one is not a recognised user and the other doesn’t have premium attached. Can I...

Visitor

Help! Just moved my SIM to my new iPhone and let it do its thing to set up.    Im being asked to log into Spotify but can’t recall which email address I used. I only have 2, one is not a ...

Billy-J

Spotify Star

1195 Views

1 replies

0 likes

Account
  • 1195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted Account Still Exist

Hi. I deleted my old profile and open a new with same e-mail. But when I search for my old account on spotify I can still see it. I can see the playlists and my profile picture too. I don't want to see my deleted profile in spotify. Can you help me ?...

Casual Listener

Hi. I deleted my old profile and open a new with same e-mail. But when I search for my old account on spotify I can still see it. I can see the playlists and my profile picture too. I don't want to s...

Guido

Spotify Legend

4522 Views

2 replies

1 likes

Account
  • 4522 Views
  • 2 replies
  • 1 likes

Email change on account created with Facebook

My Question or Issue I created my Spotify account using Facebook. I recently started using a new email address which Facebook and all the other websites allowed me to easily change. Spotify is the only one that doesn't allow me to change an email. Ev...

Casual Listener

   My Question or Issue  I created my Spotify account using Facebook. I recently started using a new email address which Facebook and all the other websites allowed me to e...

Maxim

Spotify Star

376 Views

3 replies

0 likes

Account
  • 376 Views
  • 3 replies
  • 0 likes

Unknown access into my account on web player (chrome)

PlanPremiumCountryMalaysiaDevice: iPhone 6, Windows 10 My Question or IssueRecently I've been getting notification on my Spotify App that "You're listening on Web Player (Chrome)". My recently played list was filled with unknown Club hits/Electronic ...

Newbie

Plan Premium Country Malaysia Device: iPhone 6, Windows 10   My Question or Issue Recently I've been getting notification on my Spotify App that "You're listening on Web Player (Chrome)"....

Maxim

Spotify Star

1285 Views

1 replies

0 likes

Account
  • 1285 Views
  • 1 replies
  • 0 likes

Solved!! [Security hole] Remote control devices on other networks through Spotify Connect

Hello community This is a serious security hole I've found on my Spotify Connect. If you have connected your Spotify to other devices, and now I'm able to control and connect that device even though I'm on an another network and on a far distance fro...

Casual Listener

Hello community   This is a serious security hole I've found on my Spotify Connect. If you have connected your Spotify to other devices, and now I'm able to control and connect that device eve...

jsannn

Community Legend

22508 Views

5 replies

3 likes

  • 22508 Views
  • 5 replies
  • 3 likes

Solved!!Superuser Contribution Unknown devices connected to account -- Unable to remove

I have noticed several random playlists appearing on my account and discovered that there are several devices linked to my account that i do not recognize. (See attached picture) I do not own a PS4 let alone 3 of them. There is only one device that s...

Casual Listener

I have noticed several random playlists appearing on my account and discovered that there are several devices linked to my account that i do not recognize. (See attached picture) I do not own a PS4 l...

Guido

Spotify Legend

4110 Views

3 replies

1 likes

Account
Other
Premium
  • 4110 Views
  • 3 replies
  • 1 likes

Solved!! Spotify Premium for Students program limitations

My Question or IssueI removed my daughter from our Spotify Family account. Now that she attends college in another city she signed up for Spotify Premium for Student account as she also wanted the included Hulu subscription. At our home she watched H...

Casual Listener

    My Question or Issue I removed my daughter from our Spotify Family account. Now that she attends college in another city she signed up for Spotify Premium for Student account as she ...

hess16

Casual Listener

1266 Views

2 replies

1 likes

Account
Other
Premium
  • 1266 Views
  • 2 replies
  • 1 likes

Superuser Contribution Account Not Connecting to Facebook

When using the spotify app on my macbook and on my iphone, my username is showing as a numeric string and my profile picture is not displaying. It seems that for some reason spotify is having trouble connecting with my facebook account. Of note, I ma...

Casual Listener

When using the spotify app on my macbook and on my iphone, my username is showing as a numeric string and my profile picture is not displaying. It seems that for some reason spotify is...

Peter

Spotify Legend

745 Views

6 replies

0 likes

Account
  • 745 Views
  • 6 replies
  • 0 likes

Account trouble

Hi, I was recently charged for a account I cannot access due to my phone being stolen and had to log into a old account to even post this forum. I am trying to get my money back..

Newbie

Hi,     I was recently charged for a account I cannot access due to my phone being stolen and had to log into a old account to even post this forum. I am trying to get my money back.. &...

user-removed

Not applicable

421 Views

3 replies

0 likes

Premium
  • 421 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Windows Phone] Spotify Connect

PlanPremiumCountryCanada Device(iPhone 6Operating System(iOS 10 My Question or Issue Hi, I'm writing to tell you that one member in my family plan tried to connect themselves in their Spotify, but all she keeps receiving is that they can't identify t...

Casual Listener

Plan Premium Country Canada  Device (iPhone 6 Operating System (iOS 10   My Question or Issue  Hi,   I'm writing to tell you that one member in my family plan tried...

Guido

Spotify Legend

2349 Views

3 replies

0 likes

Premium
  • 2349 Views
  • 3 replies
  • 0 likes

Solved!! One direction’s song

PlanPremiumCountryUSA DeviceiPhone6s Operating Systemios12 My Question or IssueHi, guys!As you see screenshot, I can’t play some one direction’s songs. What happned? Please solve it. Thank you.

Casual Listener

    Plan Premium Country USA   Device iPhone6s   Operating System ios12     My Question or Issue Hi, guys! As you see screenshot, I can’t play some one d...

maya423

Casual Listener

2283 Views

3 replies

0 likes

Account
Premium
  • 2283 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to enable "Show my current Top Artists" & problem with privacy of playlists

PlanPremiumDeviceiPhone 4S, Samsung Galaxy, Macbook ProOperating SystemiOS 9, Android, Windows 10, MacOS My Question or Issue1. Unable to enable (Settings>Social>) "Show my current Top Artists"automatically turns off after restart"Publish my activity...

Visitor

Plan Premium Device iPhone 4S, Samsung Galaxy, Macbook Pro Operating System iOS 9, Android, Windows 10, MacOS   My Question or Issue 1. Unable to enable (Settings>Social>...

Guido

Spotify Legend

1414 Views

3 replies

1 likes

Account
  • 1414 Views
  • 3 replies
  • 1 likes

Accidentally deleted Facebook Spotify account

PlanFreeCountryUnited States DeviceDesktopOperating SystemWindows 10 My Question or Issue So I had a Spotify account that was created through my Facebook in 2015, I made the decision to try and create a new account through my g-mail so I can log in d...

Newbie

Plan Free Country United States   Device Desktop Operating System Windows 10   My Question or Issue  So I had a Spotify account that was created through my Facebook in 2015,...

Bittencourt

Spotify Star

314 Views

1 replies

1 likes

Account
  • 314 Views
  • 1 replies
  • 1 likes

Doesn't work on new phone

Plan PremiumCountry My Question or Issue So I have just installed the spotify app on my new phone. However, it is now saying I have a free account when I have premium??Also, I have lost all my music?

Newbie

Plan Premium Country       My Question or Issue  So I have just installed the spotify app on my new phone.  However, it is now saying I have a free account when I...

Jose_M

Spotify Star

298 Views

1 replies

1 likes

Account
  • 298 Views
  • 1 replies
  • 1 likes

Superuser Contribution Xbox one troubleshooting

hi...i have been trying to log onto my spotify account on my xbox one but its just stuck on the loading screen i have tried everything... i even tried it by creating another microsoft account and it worked but it insnt working on my main account due ...

Newbie

hi...i have been trying to log onto my spotify account on my xbox one but its just stuck on the loading screen i have tried everything... i even tried it by creating another microsoft account and it ...

Peter

Spotify Legend

1390 Views

2 replies

0 likes

Account
Free
Login
  • 1390 Views
  • 2 replies
  • 0 likes

Spotify Premium for Family, disconnect from Facebook

PlanPremiumCountryUnited States Device(Google Pixel 3, Google Home Mini, Windows 10 PCs)Operating System(Android Oreo, Windows 10) My Question or IssueI am the owner of a Spotify Premium for Family plan. I had created my account using my Facebook acc...

Casual Listener

Plan Premium Country United States   Device (Google Pixel 3, Google Home Mini, Windows 10 PCs) Operating System (Android Oreo, Windows 10)   My Question or Issue I am the ow...

ArturCieszyński

Gig Goer

604 Views

1 replies

1 likes

Account
Login
Premium
Subscription
  • 604 Views
  • 1 replies
  • 1 likes

Solved!! Drop child from family account so they can create student account?

Plan My Question or Issue My daughter is on our family account. She is now in college and would like to switch to a student account in order to access the Hulu offer. She has switched her email in Spotify to her new college email address. Do I simply...

Casual Listener

Plan   My Question or Issue  My daughter is on our family account. She is now in college and would like to switch to a student account in order to access the Hulu offer. She has switched...

Jose_M

Spotify Star

1146 Views

3 replies

1 likes

Account
  • 1146 Views
  • 3 replies
  • 1 likes