Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1550 Views
0 replies
7 likes
Security

1550 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Wednesday
Not applicable
445566 Views
970 replies
108 likes
Account

445566 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1198908 Views
119 replies
116 likes
Account

1198908 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
108200 Views
70 replies
11 likes
Account
Login
Premium

108200 Views
70 replies
11 likes

Excluir conta

PlanFreeCountry Brasil My Question or IssueQuero deletar minha conta, pois tenho outra, mas não recebo o email para confirmação do cancelamento. O email não está na caixa de entrada e nem nos spams. Essa conta foi criada pelo Facebook.

user-removed
Visitor
Plan Free Country Brasil My Question or Issue Quero deletar minha conta, pois tenho outra, mas não recebo o email para confirmação do cancelamento. O email não está na caixa de entra...
2018-10-22 4:22:49 PM
2018-10-22 6:31:16 PM
Bittencourt
Spotify Star
14255 Views
1 replies
0 likes
Account

14255 Views
1 replies
0 likes

How to block a subscriber?

PlanPremiumCountryLatviaDeviceiPhone XOperating SystemiOS 12, Windows 10 My Question or IssueI need to block one user, but didn't find anything that could help me to do that. Does anyone know how to fix it?

user-removed
Visitor
Plan Premium Country Latvia Device iPhone X Operating System iOS 12, Windows 10 My Question or Issue I need to block one user, but didn't find anything that could help me to do that....
2018-10-22 4:33:10 PM
2018-10-22 5:25:27 PM
Bethany_Dawn
Community Legend
251 Views
1 replies
0 likes
Account
Other
Security

251 Views
1 replies
0 likes

2 different people using same email address

PlanFree/PremiumCountry AustraliaDeviceMobile and laptopOperating SystemAndroid, Windows 10 My Question or IssueHello,I signed up to a free Spotify account using my email address. About a week ago I could not log in. When I tried to reset the passwor...

kmontalto
Casual Listener
Plan Free/Premium Country Australia Device Mobile and laptop Operating System Android, Windows 10 My Question or Issue Hello, I signed up to a free Spotify account using my em...
2018-10-21 5:11:03 AM
2018-10-22 4:06:35 PM
Jose_M
Spotify Star
376 Views
3 replies
0 likes
Account

376 Views
3 replies
0 likes

Superuser Contribution Changing Bill Payment

I have been trying to update my method of payment and keep getting this messagePremium for FamilyYour account is part of a family plan, please refer to the Premium for Family owner to manage your plan.Everytime i click Premium for Family I get the sa...

chrisburton67
Casual Listener
I have been trying to update my method of payment and keep getting this message Premium for Family Your account is part of a family plan, please refer to the Premium for Family owner to manage your...
2018-10-18 5:03:26 AM
2018-10-22 2:46:44 PM
chrisburton67
Casual Listener
454 Views
6 replies
0 likes
Account

454 Views
6 replies
0 likes

Sem acesso ao facebook

PlanPremiumCountry Brasil Device(Samsung Galaxy A8) My Question or IssueOlá. Tive meu email/facebook hackeado, e não consigo mais ter acesso á minha conta Premium Spotify (que estava cadastrada pelo Facebook). Eu gostaria de alterar meu acesso ao Spo...

mfblesing
Casual Listener
Plan Premium Country Brasil Device (Samsung Galaxy A8) My Question or Issue Olá. Tive meu email/facebook hackeado, e não consigo mais ter acesso á minha conta Pre...
2018-10-19 6:01:02 PM
2018-10-22 1:45:33 PM
Bittencourt
Spotify Star
212 Views
2 replies
0 likes
Account
Login

212 Views
2 replies
0 likes

Unable to link account to google home

PlanPremiumCountryNorway Operating SystemAndroid latest My Question or Issue I`m trying to add my spotify account to my media accounts in Google Home.I get as far as "connect Google to your spotify account","you are logged in as *******."I press Okay...

mrqip
Newbie
Plan Premium Country Norway Operating System Android latest My Question or Issue I`m trying to add my spotify account to my media accounts in Google Home. I get ...
2018-10-22 9:58:10 AM
2018-10-22 1:20:00 PM
user-removed
Not applicable
1686 Views
1 replies
4 likes
Account
Premium

1686 Views
1 replies
4 likes

Superuser Contribution No puedo iniciar sesión con Samsung Gear Fit 2 pro

HolaHe intentado como 100 veces iniciar sesion desde mi smartwatch Gear Fit 2. Me pide nombre de usuario y contraseña. He puesto mi correo, mi nombre que pone en spotify, he verificado si estaba correcto con Facebook... pero siempre me pone el mismo ...

javidaynnight
Casual Listener
Hola He intentado como 100 veces iniciar sesion desde mi smartwatch Gear Fit 2. Me pide nombre de usuario y contraseña. He puesto mi correo, mi nombre que pone en spotify, he verificado si estaba co...
2018-10-15 7:18:25 PM
2018-10-22 1:11:47 PM
Jemi
Spotify Legend
1761 Views
4 replies
0 likes
Account
Login
Subscription

1761 Views
4 replies
0 likes

New Releases Not Updating

PlanPremiumCountryPortugalDeviceHuawei P9 LiteOperating SystemAndroid My Question or Issue Hi everyone. My new releases are not updating. It hasn't been updated since Ariana Grande's 'sweetner' album came out. What should I do? It's not updating on t...

CatiiaSofiia
Casual Listener
Plan Premium Country Portugal Device Huawei P9 Lite Operating System Android My Question or Issue Hi everyone. My new releases are not updating. It hasn't been updated since ...
2018-10-17 11:19:33 PM
2018-10-22 12:25:32 PM
dianagribeiro
Newbie
4465 Views
6 replies
3 likes
Other

4465 Views
6 replies
3 likes

[Discovery Weekly] Every week the same genre and nothing else

My Question or Issue Hi all, this is my first post on the community Discovery Weekly always worked flawlessly for me, except for the past 3/4 weeksAll i get is ambient music, I tried listening to other generes (dub techno, lofi hip hop) for a week st...

edrn
Casual Listener
My Question or Issue Hi all, this is my first post on the community Discovery Weekly always worked flawlessly for me, except for the past 3/4 weeks All i get is ambient mus...
2018-10-07 12:47:24 AM
2018-10-22 11:18:31 AM
PygmyLepper
Regular
1005 Views
7 replies
2 likes
Other

1005 Views
7 replies
2 likes

Superuser Contribution My 'Heavy Rotation' is a load of stuff I've never listened to or heard of

PlanPremiumCountryUSA Device(iPhone 7, iPad 1, Desktop)Operating System(iOS 12) My Question or Issue I've just logged in to my iPhone Spotify for the first time in about three days, and it started blurting terrible EDM at me. Went to the home screen ...

felalfy
Newbie
Plan Premium Country USA Device (iPhone 7, iPad 1, Desktop) Operating System (iOS 12) My Question or Issue I've just logged in to my iPhone Spotify for the first time i...
2018-09-21 12:11:09 AM
2018-10-22 10:44:20 AM
Jemi
Spotify Legend
6228 Views
5 replies
14 likes
Account

6228 Views
5 replies
14 likes

Superuser Contribution Incorrect Facebook display name inside the app

PlanPremium CountryRomania DeviceSamsung Galaxy A5 2016Operating SystemWindows 10 My Question or IssueIs there any way I can have the app display my full name? It only says ''Alex''. I already tried disconnecting my Facebook account and reconnecting ...

user-removed
Visitor
Plan Premium Country Romania Device Samsung Galaxy A5 2016 Operating System Windows 10 My Question or Issue Is there any way I can have the app display my full name? ...
2018-10-19 1:56:21 AM
2018-10-22 10:03:10 AM
Peter
Spotify Legend
341 Views
1 replies
0 likes
Account
Premium

341 Views
1 replies
0 likes

Superuser Contribution Spotify doesnt work on wifi abroad (but 4G)

I cannot use Spotify abroad on wifi but it works on 4G (which is expensive....) on my iPad. Why is that? Can i fix this pls? Why would i pay for Spotify if i cannot use it abroad?! Thank you Daniele

DanieleB
Regular
I cannot use Spotify abroad on wifi but it works on 4G (which is expensive....) on my iPad. Why is that? Can i fix this pls? Why would i pay for Spotify if i cannot use it abroad?! Thank you Daniele
2018-10-09 5:05:41 PM
2018-10-22 9:38:06 AM
Jemi
Spotify Legend
1215 Views
7 replies
0 likes
Premium

1215 Views
7 replies
0 likes

someone using my account somehow from the webplayer??

PlanPremiumCountry USADeviceall devices (I guess)Operating SystemN/A My Question or Issue So lately i started noticing random playlists starting to pop up in my playlists, and now randomly my song will change and say that my deviced was changed to we...

R3c0nSn1p3r4
Casual Listener
Plan Premium Country USA Device all devices (I guess) Operating System N/A My Question or Issue So lately i started noticing random playlists starting to pop up in my pla...
2018-08-27 1:17:01 AM
2018-10-21 9:25:34 PM
Billy-J
Spotify Star
6195 Views
6 replies
1 likes
Account
Other
Premium
Security

6195 Views
6 replies
1 likes

Tech problem

PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello someone is using my old account who I don’t know camillewalker00 and when I try to login it’s saying my login info is incorrect even though it ...

Cw30
Casual Listener
Plan Free/Premium Country Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello someone is using my old account who I don’t know...
2018-10-21 1:13:08 AM
2018-10-21 4:09:44 PM
Billy-J
Spotify Star
428 Views
5 replies
0 likes
Account

428 Views
5 replies
0 likes

Solved!! wrong accound

At an early stage I had opened two accounts, one (inactive) via facebook (with yahoo mail) and a premium one (that I am using) via gmail. Now, I had to update my credit card but connected to wrong (facebook) account.So I have no access (library etc) ...

nimim
Newbie
At an early stage I had opened two accounts, one (inactive) via facebook (with yahoo mail) and a premium one (that I am using) via gmail. Now, I had to update my credit card but connected to...
2018-10-21 1:50:05 PM
2018-10-21 2:14:51 PM
Jose_M
Spotify Star
531 Views
1 replies
1 likes
Account

531 Views
1 replies
1 likes

Accessed account

My Question or Issue Hello; I’ve been having a problem with my spotify for a couple of days now. It looked to me as if someone else might had hacked into my account so I followed all the steps and changed my passwords for both of my facebook and spot...

stefcamargo
Newbie
My Question or Issue Hello; I’ve been having a problem with my spotify for a couple of days now. It looked to me as if someone else might had hacked into my account so I followed all ...
2018-10-21 9:18:56 AM
2018-10-21 11:12:41 AM
Jose_M
Spotify Star
371 Views
1 replies
1 likes
Account
Login
Other
Premium
Security
Unlimited

371 Views
1 replies
1 likes

Problem logging in on the mobile app

PlanFreeCountry IsraelDeviceShiome redmi note 5Operating System My Question or IssueI cant seem to be able to log in to the mobile app. I tried to reset it, followed all instructions but it keeps on telling to submit a new link. even when i copy the ...

Dana83
Newbie
Plan Free Country Israel Device Shiome redmi note 5 Operating System My Question or Issue I cant seem to be able to log in to the mobile app. I tried to reset it, follow...
2018-10-20 5:40:29 PM
2018-10-20 6:26:49 PM
Billy-J
Spotify Star
251 Views
1 replies
0 likes
Account
Free
Login

251 Views
1 replies
0 likes

Superuser Contribution cookies and login tracking

PlanPremiumCountry SwedenDeviceLaptop, Win10, ChromeOperating SystemWindows 10 My Question or Issue I have a non-facebook account with a separate username / password and so far I have only used this account on my mobile units (iOS) and on a stationar...

barterfish
Newbie
Plan Premium Country Sweden Device Laptop, Win10, Chrome Operating System Windows 10 My Question or Issue I have a non-facebook account with a separate username /...
2018-10-17 3:11:13 PM
2018-10-20 3:45:14 PM
Guido
Spotify Legend
1377 Views
1 replies
0 likes
Account
Login
Security
Subscription

1377 Views
1 replies
0 likes

Account not displaying real name despite being connected to Facebook

Hi all, I just created a new account and I connected my Facebook account to it. However, on all platforms (app, web player, and desktop app on Windows), it still displays my username instead of my real name. Any help would be appreciated, as I really...

MerAhri
Newbie
Hi all, I just created a new account and I connected my Facebook account to it. However, on all platforms (app, web player, and desktop app on Windows), it still displays my usern...
2018-10-20 4:18:59 AM
2018-10-20 2:17:29 PM
Jose_M
Spotify Star
342 Views
1 replies
1 likes
Account

342 Views
1 replies
1 likes

How do I go about getting the email to my lost account

Literally just as the title says. I need the email since I have so many it'd take a while to check all of them

Six6
Newbie
Literally just as the title says. I need the email since I have so many it'd take a while to check all of them
2018-10-20 11:35:13 AM
2018-10-20 12:13:51 PM
Loxer
Community Legend
297 Views
1 replies
0 likes
Account

297 Views
1 replies
0 likes

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