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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 398796 Views
  • 950 replies
  • 107 likes
  • Account
  • 398796 Views
  • 950 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171628 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171628 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99127 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99127 Views
  • 68 replies
  • 10 likes

transfering music from premium to family account

PlanPremiumCountry the NetherlandsDevice Operating SystemWindows 10 My Question or Issue I've got most of my music in 'songs', so I can't put them online on Spotify. Now I am changing to a family account and I would like to transfer all of my music t...

  • Newbie
  • Plan Premium Country  the Netherlands Device   Operating System Windows 10   My Question or Issue  I've got most of my music in 'songs', so I can't put them online on Sp...
  • Billy-J
  • Spotify Star
  • 395 Views
  • 1 replies
  • 1 likes
  • Premium
  • 395 Views
  • 1 replies
  • 1 likes

zip code

My Question or Issue I have an account with my facebook. I would like to change my postal code but I do not have this option in my profile. How can i change it ?

  • Casual Listener
  •     My Question or Issue   I have an account with my facebook. I would like to change my postal code but I do not have this option in my profile. How can i change it ?  
  • Jose_M
  • Spotify Star
  • 1348 Views
  • 5 replies
  • 0 likes
  • Account
  • 1348 Views
  • 5 replies
  • 0 likes

Got kicked-off from Family Account - how to save my songs + playlists on a new account

Hi everyone! Sorry to bother, but I have a pb as my friend doesn't want me on her Family account anymore, so how do I save ALL MY SONGS (from "Your songs"/ "Bibliothèque" in French, where I just add them up randomly) + ALL the PLAYLISTS I've created ...

  • Casual Listener
  • Hi everyone!   Sorry to bother, but I have a pb as my friend doesn't want me on her Family account anymore, so how do I save ALL MY SONGS (from "Your songs"/ "Bibliothèque" in French, where I ...
  • Jose_M
  • Spotify Star
  • 433 Views
  • 1 replies
  • 0 likes
  • Account
  • 433 Views
  • 1 replies
  • 0 likes

Gift card failed

I paid Spotify by credit card for 3 months, but when the fourth month started, I wasn't able to pay by card again. Then I bought a gift card and I made all the stuff in spotify.com/redeem. Spotify's site said it was okay, but it continued to advice m...

  • Visitor
  • I paid Spotify by credit card for 3 months, but when the fourth month started, I wasn't able to pay by card again. Then I bought a gift card and I made all the stuff in spotify.com/redeem. Spotify's ...
  • Jose_M
  • Spotify Star
  • 336 Views
  • 3 replies
  • 0 likes
  • Account
  • 336 Views
  • 3 replies
  • 0 likes

Error Code 17

I have reinstalled it which i thought would fix the problem. but it didn't. So now i'm hare cus i didn't find any other way to contact the spotify staff. What do i do with this porblem? I have updated my firewall and my PC and everything. What do i d...

  • Regular
  • I have reinstalled it which i thought would fix the problem. but it didn't. So now i'm hare cus i didn't find any other way to contact the spotify staff. What do i do with this porblem? I have update...
  • Jose_M
  • Spotify Star
  • 2803 Views
  • 14 replies
  • 0 likes
  • Login
  • 2803 Views
  • 14 replies
  • 0 likes

Solved!!Superuser Contribution Change the language of suggested playlists and songs

HiI live in Israel and the playlists and songs are in Hebrew and I want it all to be in English.How can I change this?If you don't have a fix for this please address this problem as I have seen a lot of people asking on this matter and it's quite imp...

  • Casual Listener
  • Hi I live in Israel and the playlists and songs are in Hebrew and I want it all to be in English. How can I change this? If you don't have a fix for this please address this problem as I have seen...
  • Jemi
  • Spotify Legend
  • 8747 Views
  • 3 replies
  • 0 likes
  • Other
  • 8747 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Voice worldwide?

I would like to know if it's possible to introduce Spotify Voice on other regions too because from what I found out it is available only in USA. It would be awesome if you could extend this function all over the world because it is very useful and I ...

  • Casual Listener
  • I would like to know if it's possible to introduce Spotify Voice on other regions too because from what I found out it is available only in USA. It would be awesome if you could extend this func...
  • Katerina
  • Spotify Legend
  • 560 Views
  • 1 replies
  • 0 likes
  • 560 Views
  • 1 replies
  • 0 likes

When I login another username and picture appears!

PlanPremiumCountryMexicoDeviceiPhone 8Operating System(iOS 10,My Question or Issue Hi, when I logged in all my playlists where gone and another username appeared *yet i entered with my username and password* I have recovered my playlists and changed ...

  • Newbie
  • Plan Premium Country Mexico Device iPhone 8Operating System (iOS 10, My Question or Issue  Hi, when I logged in all my playlists where gone and another username appeared  *yet i ent...
  • musicajet
  • Composer
  • 255 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 255 Views
  • 1 replies
  • 0 likes

incorrectly opened 2nd artist profile.......

PLEASE, PLEASE DELETE THIS WRONG, FAKE ARTIST PROFILE FROM MY SPOTIFY, PLEASE... THAT SONG IS MINE BUT THAT IS NOT MY ACCOUNT. I CANT UPLOAD ANY SONG BECAUSE OF THAT **bleep** PROFILE. THEY CREATED 2 ACCOUNT FOR ME. I DON'T WANT 2ND ACCOUNT PLEASE HE...

  • Casual Listener
  • PLEASE, PLEASE DELETE THIS WRONG, FAKE ARTIST PROFILE FROM MY SPOTIFY, PLEASE... THAT SONG IS MINE BUT THAT IS NOT MY ACCOUNT. I CANT UPLOAD ANY SONG BECAUSE OF THAT **bleep** PROFILE. THEY CREATED 2...
  • Maxim
  • Spotify Star
  • 305 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 305 Views
  • 1 replies
  • 0 likes

End of free period of Premium. money taken but back to free service.

PlanPremiumCountryUK Device Samsung Galaxy S9Operating SystemAndroid My Question or Issue Had one month free trial... worked great. Money taken on 1st Sept but account says we have free service. This is on ALL devices. We've tried everything suggeste...

  • Newbie
  • Plan Premium Country UK   Device Samsung Galaxy S9 Operating System Android   My Question or Issue  Had one month free trial... worked great.  Money taken on 1st Se...
  • osornios
  • Spotify Star
  • 356 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 356 Views
  • 1 replies
  • 0 likes

[FR] Comment changer d'adresse mail ?

Plan : FreeCountry : FRANCE DeviceSamsung Galaxy S7 & PC Operating SystemAndroid OreoWindows 10 My Question or Issue :Bonjour,Mon profil Spotify est lié à Facebook, et j'aimerai tout simplement changer l'adresse email ainsi que ma date de naissance. ...

  • Newbie
  • Plan : Free Country : FRANCE   Device Samsung Galaxy S7 & PC  Operating System Android Oreo Windows 10   My Question or Issue : Bonjour, Mon profil Spotify est lié ...
  • osornios
  • Spotify Star
  • 8676 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
  • 8676 Views
  • 2 replies
  • 0 likes

Old Facebook account doesn't exist

PlanPremiumCountry UKDevice(iPhone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI cant access my spotify account on my ipad as its linked to an old facebook which i dont have access to anymore. I cant access the email a...

  • Newbie
  • Plan Premium Country  UK Device (iPhone 😎 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I cant access my spotify account on my ipad as its ...
  • Jose_M
  • Spotify Star
  • 327 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 327 Views
  • 1 replies
  • 0 likes

spotify account credit card hacked

A few weeks ago, one of my credit cards had to be disabled because somehow someone was able to access it and tried to defraud me. After the card was disabled, I chose another credit card to pay for spotify with. Now this card has also been hacked and...

  • Newbie
  •    A few weeks ago, one of my credit cards had to be disabled because somehow someone was able to access it and tried to defraud me. After the card was disabled, I chose another credit car...
  • Jose_M
  • Spotify Star
  • 1451 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 1451 Views
  • 1 replies
  • 0 likes

Solved!! Delete and create a new account

HeyI wanted to change my username and realized I could only do so by deleting my account and creating a new account under the name I want.I have a premium account. The question is, if I delete my account, can I create a new account with the new usern...

  • Casual Listener
  • Hey I wanted to change my username and realized I could only do so by deleting my account and creating a new account under the name I want. I have a premium account. The question is, if I delete my...
  • Billy-J
  • Spotify Star
  • 49051 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Premium
  • 49051 Views
  • 1 replies
  • 1 likes

Sorry, couldn't find that. -Solved-

Hello Spotify Community, I'm having trouble using the web browser player on my desktop computer to listen to Spotify. I get the message "Sorry, couldn't find that." on my browser when I login to hear music. Screenshot attached. UpdateWhat hasn't work...

  • Regular
  • Hello Spotify Community,   I'm having trouble using the web browser player on my desktop computer to listen to Spotify. I get the message "Sorry, couldn't find that." on my browser when I logi...
  • Sebasty
  • Spotify Star
  • 27338 Views
  • 16 replies
  • 2 likes
  • Login
    Premium
  • 27338 Views
  • 16 replies
  • 2 likes

No response from account-details-changed@spotify.com

I got a email from spotify saying my email has been changed, and to emailaccount-details-changed@spotify.comif I do not recognise it. I didn't change my email address, so it must be somebody else, but now I cannot even log in with that email address....

  • Newbie
  •   I got a email from spotify saying my email has been changed, and to email account-details-changed@spotify.com if I do not recognise it.   I didn't change my email address, so i...
  • Billy-J
  • Spotify Star
  • 4730 Views
  • 1 replies
  • 0 likes
  • Account
  • 4730 Views
  • 1 replies
  • 0 likes

Forgot my account and E mail, please help because i'm still premium.

Hey guys i forgot my account details and i was trying to cancel my premium account because i don't needed it anymore. Anyways i was trying to recover it and i had no idea what e mail i put into it but i still remember my name of the account. But then...

  • Regular
  • Hey guys i forgot my account details and i was trying to cancel my premium account because i don't needed it anymore. Anyways i was trying to recover it and i had no idea what e mail i put into it bu...
  • RayTheLiquor
  • Regular
  • 634 Views
  • 9 replies
  • 0 likes
  • Account
    Login
    Premium
  • 634 Views
  • 9 replies
  • 0 likes

Superuser Contribution Sorry, could't find that.

PlanFreeCountryUSA DeviceWindows laptopOperating SystemWindows 10 My Question or Issue When I try to open the Web Player, I keep getting a "Login to Spotify" page, and when I click the button it opens a new window that says, "Sorry, couldn't find tha...

  • Casual Listener
  • Plan Free Country USA  Device Windows laptop Operating System Windows 10   My Question or Issue  When I try to open the Web Player, I keep getting a "Login to Spotify" page, ...
  • OGKiiski
  • Casual Listener
  • 685 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 685 Views
  • 4 replies
  • 0 likes

Superuser Contribution Temporary disabling of profile

I would like to request a feature in spotify which allows users to temporary disable tracking of data.This would be helpful if you want to allow your family or friends to listen to your account without affecting your music profile. This could also be...

  • Newbie
  • I would like to request a feature in spotify which allows users to temporary disable tracking of data. This would be helpful if you want to allow your family or friends to listen to your account wit...
  • TomLegend
  • Spotify Legend
  • 1213 Views
  • 1 replies
  • 0 likes
  • 1213 Views
  • 1 replies
  • 0 likes

No more Facebook account

PlanPremiumCountry BrazilDeviceDesktop, Galaxy J2Operating SystemWin10, Android My Question or Issue Hi there,So, when I started at Spotify I had a Facebook account. I became Premium with this account. But now I ended my Fb accnt. And when I open my ...

  • Newbie
  • Plan Premium Country  Brazil Device Desktop, Galaxy J2 Operating System Win10, Android   My Question or Issue  Hi there, So, when I started at Spotify I had a Facebook accou...
  • Jose_M
  • Spotify Star
  • 344 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 344 Views
  • 1 replies
  • 0 likes