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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4587 Views
  • 1 replies
  • 9 likes
  • Security
  • 4587 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 465030 Views
  • 976 replies
  • 111 likes
  • Account
  • 465030 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205603 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205603 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113217 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113217 Views
  • 72 replies
  • 12 likes

Superuser Contribution Qualcuno mi entra nell'account

Come da titolo, una persona mi continua ad entrare nell'account, il problema che anche cambiando password rimane ancora loggato, e anche disconnettendo tutti i dispositivi resta dentro, e non capisco come fermarlo, qualcuno sa darmi qualche aiuto? No...

  • Newbie
  • Come da titolo, una persona mi continua ad entrare nell'account, il problema che anche cambiando password rimane ancora loggato, e anche disconnettendo tutti i dispositivi resta dentro, e non capisco...
  • Jemi
  • Spotify Legend
  • 807 Views
  • 1 replies
  • 0 likes
  • Security
  • 807 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error when attempting to connect to facebook.

I try to connect to facebook, but when I click confirm I get redirected back to https://www.spotify.com/us/account/overview/#_=_ with the message in red:Sorry there has been a temporary error, please try again later.Please help!

  • Newbie
  • I try to connect to facebook, but when I click confirm I get redirected back to https://www.spotify.com/us/account/overview/#_=_ with the message in red: Sorry there has been a temporary error,...
  • Jemi
  • Spotify Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • Account
  • 255 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why isnt my premium family starting until 3/6. Marc?????????????

I have now paid for Spotify,but it wont charge me until marc 6.?`? Why Can't it just charge me now and I can have full access and membership? so for the next 2 weeks I can skip a few songs and then just listen to advertising

  • Newbie
  • I have now paid for Spotify,but it wont charge me until marc 6.?`?   Why Can't it just charge me now and I can have   full access and membership?   so for the next 2 weeks I c...
  • Jemi
  • Spotify Legend
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution Various problems

It happens often when I select a song, that it doesn't work, or sometimes when a song is already playing and I touch the pause symbol it doesn't stop at all. And more, even if I'm having great internet connection and I'm searching or selecting a song...

  • Newbie
  • It happens often when I select a song, that it doesn't work, or sometimes when a song is already playing and I touch the pause symbol it doesn't stop at all. And more, even if I'm having great intern...
  • Jemi
  • Spotify Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • Account
  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is it true that Spotify will be available in Middle east&North Africa in November?

I noticed that Spotify apps on IOS and Windows added Arabic language to languages available for the app interface, Is this a sign that the rumor is true? PlanFreeCountry EgyptDevice(iPhone 6s plus)Operating System(iOS 12/ Windows 10)

  • Visitor
  • I noticed that Spotify apps on IOS and Windows added Arabic language to languages available for the app interface, Is this a sign that the rumor is true?   Plan Free Country  Egyp...
  • Katerina
  • Spotify Legend
  • 426 Views
  • 2 replies
  • 0 likes
  • 426 Views
  • 2 replies
  • 0 likes

Superuser Contribution Account not linked to my subscription

Hi,Since yesterday, I can't open the spotify application with my account to listen to music. I have reset my password on the website however any information about my Family subcription is specified. And, even if I have a new password, it does not wor...

  • Newbie
  • Hi, Since yesterday, I can't open the spotify application with my account to listen to music. I have reset my password on the website however any information about my Family subcription is specified...
  • Jemi
  • Spotify Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • Account
  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't login on all devices

PlanPremiumCountry DeviceSamsung Galaxy 8Operating SystemAndroid version 8.0.0 My Question or Issue I reset my password on my main account page. After resetting I logged out and back in to make sure it worked it did... only on my computer. After clea...

  • Newbie
  • Plan Premium Country   Device Samsung Galaxy 8 Operating System Android version 8.0.0   My Question or Issue  I reset my password on my main account page. After resettin...
  • Peter
  • Spotify Legend
  • 336 Views
  • 1 replies
  • 0 likes
  • Login
  • 336 Views
  • 1 replies
  • 0 likes

Superuser Contribution Kaveri ei pääse kirjautumaan spotifytilille(Tili jumissa)

PremiumFinlandWindows 10 Kysyn tätä kaverin puolesta kun hän ei pääse kirjautumaan spotify tilille.Tili on tehty sähköpostilla joka ei ole enää käytössä, joten hän ei pysty nollaamaan salasanaa, eikä pääse kirjautumaan mihinkään spotify kanavaan. Til...

  • Casual Listener
  • Premium Finland Windows 10   Kysyn tätä kaverin puolesta kun hän ei pääse kirjautumaan spotify tilille. Tili on tehty sähköpostilla joka ei ole enää käytössä, joten hän ei pysty nollaamaan ...
  • Peter
  • Spotify Legend
  • 772 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 772 Views
  • 2 replies
  • 0 likes

Superuser Contribution Double Payment

My CC was charged twice. I only have one account and have been a premium member for a while. I have missed payments before, but this month was not the case and my payments this year were up to date. Is the a number to call to sort this out with custo...

  • Newbie
  • My CC  was charged twice. I only have one account and have been a premium member for a while. I have missed payments before, but this month was not the case and my payments this year were up to ...
  • Peter
  • Spotify Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution Friend's candian spotify acct hacked after using everyday for many years

Spotify emailed her saying that her email has changed recently to 'not her email'How does she get a quicker response if the avg response time is 3 days (for emails) and there's no faster online chat and phone alternative?

  • Newbie
  •  Spotify emailed her saying that her email has changed recently to 'not her email' How does she get a quicker response if the avg response time is 3 days (for emails) and there's no faster on...
  • Daisy
  • Spotify Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
    Security
    Subscription
  • 297 Views
  • 1 replies
  • 0 likes

Cant download

Even when downloading using cellular is turned on in settings cant download or via Wi-Fi

  • Newbie
  • Even when downloading using cellular is turned on in settings cant download or via Wi-Fi 
  • natashadirk
  • Regular
  • 290 Views
  • 2 replies
  • 0 likes
  • 290 Views
  • 2 replies
  • 0 likes

missing song(s) from playlist

PremiumUnited States DeviceMultiple Apple DevicesOperating System(iOS 12.1 My Question or IssueI have noticed some songs missing from a playlist. In particular, one song whose name and artist I cannot remember. No playlist has been deleted to recover...

  • Newbie
  •   Premium United States   Device Multiple Apple Devices Operating System (iOS 12.1   My Question or Issue I have noticed some songs missing from a playlist. In particular...
  • natashadirk
  • Regular
  • 266 Views
  • 2 replies
  • 0 likes
  • Other
  • 266 Views
  • 2 replies
  • 0 likes

Superuser Contribution cant login

i tried to login in with Facebook and 2 emails and change my password 3 times change my email 1 time deleted app 3 times I can't make a account becuase I used all of my emails. Everytime It loads it takes a while like it's about to go in but after a ...

  • Newbie
  • i tried to login in with Facebook and 2 emails and change my password 3 times change my email 1 time deleted app 3 times I can't make a account becuase I used all of my emails. Everytime It loads it ...
  • natashadirk
  • Regular
  • 415 Views
  • 2 replies
  • 0 likes
  • 415 Views
  • 2 replies
  • 0 likes

Superuser Contribution Someone using my account.

Someone keeps getting access to my account.I've removed their un-authorized offline device everyday for a month.I've changed my spotify, E-Mail and facebook password.I've removed them from my "family plan" which they upgraded too without my authoriza...

  • Casual Listener
  • Someone keeps getting access to my account. I've removed their un-authorized offline device everyday for a month. I've changed my spotify, E-Mail and facebook password. I've removed them fro...
  • natashadirk
  • Regular
  • 514 Views
  • 5 replies
  • 0 likes
  • Account
  • 514 Views
  • 5 replies
  • 0 likes

I want access to my late husbands account

Hi! I'm finally ready to look at my husbands playlists - if he has any. I can't find the password. I'm a premium user and pays for the whole subscription. How do I carry on? Living in Sweden, btw. C

  • Newbie
  • Hi!   I'm finally ready to look at my husbands playlists - if he has any. I can't find the password. I'm a premium user and pays for the whole subscription. How do I carry on? Living in Sweden...
  • natashadirk
  • Regular
  • 308 Views
  • 2 replies
  • 1 likes
  • Account
    Login
    Premium
  • 308 Views
  • 2 replies
  • 1 likes

Superuser Contribution i cant change my email address

the email address associated with my account is through facebook. it says i can change the email address by changing it in facebook. however, it hasn't actually changed. my old email is inactive because it was a college account and now i cant get int...

  • Casual Listener
  • the email address associated with my account is through facebook. it says i can change the email address by changing it in facebook. however, it hasn't actually changed. my old email is inactive beca...
  • natashadirk
  • Regular
  • 449 Views
  • 2 replies
  • 0 likes
  • 449 Views
  • 2 replies
  • 0 likes

Superuser Contribution email address

hi I already changed my email address on my facebook account but on my spotify profile, it still shows my old email address and when i asked for help you replied on my old email address which i cannot access anymore, and i can't see what you replied ...

  • Newbie
  • hi I already changed my email address on my facebook account but on my spotify profile, it still shows my old email address and when i asked for help you replied on my old email address which i canno...
  • natashadirk
  • Regular
  • 467 Views
  • 2 replies
  • 0 likes
  • 467 Views
  • 2 replies
  • 0 likes

Superuser Contribution Play all songs from artist

Plan premiumCountry USA DeviceiPhone 8 Operating System My Question or Issue1. When I go to an artist- go to all songs- select a song- it will start playing the song radio after the song finishes playing.....I went to settings and turned autoplay opt...

  • Casual Listener
  • Plan premium Country USA    Device iPhone 8  Operating System     My Question or Issue 1. When I go to an artist- go to all songs- select a song- it will start playi...
  • Dommybaker
  • Casual Listener
  • 9019 Views
  • 4 replies
  • 1 likes
  • Account
    Premium
    Unlimited
  • 9019 Views
  • 4 replies
  • 1 likes

Superuser Contribution Can't follow facebook friends

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 7 My Question or Issue I can connect facebook to spotify but can't follow any friends as the list does not load. I have already checked that I have allowed spotify to view my friends list on ...

  • Newbie
  • Plan Premium Country Australia Device PC Operating System Windows 7   My Question or Issue  I can connect facebook to spotify but can't follow any friends as the list does not loa...
  • nw_yogi
  • Music Fan
  • 1122 Views
  • 8 replies
  • 1 likes
  • Account
  • 1122 Views
  • 8 replies
  • 1 likes

Spotify and Facebook

I'd like to permanently stop Spotify from posting to Facebook (not just a 6 hour private session). How can I do this?

  • Casual Listener
  • I'd like to permanently stop Spotify from posting to Facebook (not just a 6 hour private session).  How can I do this? 
  • Jose_M
  • Spotify Star
  • 436 Views
  • 4 replies
  • 0 likes
  • Account
  • 436 Views
  • 4 replies
  • 0 likes