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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Nonam3
  • Visitor
  • 253180 Views
  • 456 replies
  • 29 likes
  • Account
    Free
  • 253180 Views
  • 456 replies
  • 29 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12842 Views
  • 6 replies
  • 11 likes
  • Security
  • 12842 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 527783 Views
  • 989 replies
  • 113 likes
  • Account
  • 527783 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127800 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127800 Views
  • 74 replies
  • 12 likes

Not sure if someone else is using my Spotify account...

Last week ago I saw a foreign playlist(pretty sure it got deleted from my recents) in my recents and just decided to ignore, thinking it was nothing. Today I looked at my Wells Fargo and I saw that something was purchased for $9.99... can you please ...

  • Visitor
  • Last week ago I saw a foreign playlist(pretty sure it got deleted from my recents) in my recents and just decided to ignore, thinking it was nothing.  Today I looked at my Wells Fargo and I saw ...
  • Luke
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Premium family

HiI subscribed Spotify Premium Family last week, higher amount has already been debited, I send an invitation to my son by mail, however he was not able to get access and enjoy Spotiy premium family. What can be the reason ?

  • Newbie
  • Hi I subscribed Spotify Premium Family last week, higher amount has already been debited, I send an invitation to my son by mail, however he was not able to get access and enjoy Spoti...
  • Luke
  • Spotify Star
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Won't let me log in!

Whenever I type in my account name and password the button will say "logging in" and then revert back to "log in" as if nothing happened, please help!

  • Newbie
  • Whenever I type in my account name and password the button will say "logging in" and then revert back to "log in" as if nothing happened, please help!
  • Luke
  • Spotify Star
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Login work on my pc but not on my phone

Hello!As the title says I can login to my computer, but on my phone the app says "username / password incorrect", someone know how to fix it?

  • Newbie
  • Hello! As the title says I can login to my computer, but on my phone the app says "username / password incorrect", someone know how to fix it?
  • Luke
  • Spotify Star
  • 1389 Views
  • 1 replies
  • 0 likes
  • 1389 Views
  • 1 replies
  • 0 likes

Login problem in spotify app

I am unable to login in spotify app with coreeco details but when i tried to login in browser it logged me in so please fix this problem thankyou Username - Sagar2704Email- *snip*

  • Newbie
  • I am unable to login in spotify app with coreeco details but when i tried to login in browser it logged me in so please fix this problem thankyou   Username - Sagar2704 Email- *snip*
  • Luke
  • Spotify Star
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Cannot reset password

The problem is this - I registered using the web site and it did not ask me to verify my password - but it did ask me to do so with my email address.Now the problem is that I have mistyped my password and now cannot access my account from another dev...

  • Newbie
  • The problem is this - I registered using the web site and it did not ask me to verify my password - but it did ask me to do so with my email address. Now the problem is that I have mistyped my passw...
  • Luke
  • Spotify Star
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

Postal code

I can't change my postal code. There is no such option in the "Edit profile" tab.Thanks.

  • Casual Listener
  • I can't change my postal code. There is no such option in the "Edit profile" tab. Thanks.
  • Luke
  • Spotify Star
  • 370 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 370 Views
  • 1 replies
  • 0 likes

Chang the zip code

How can I change my zip code to 700000? Thanks.

  • Casual Listener
  • How can I change my zip code to 700000? Thanks.
  • Luke
  • Spotify Star
  • 215 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 215 Views
  • 1 replies
  • 0 likes

Email Deactivated

I was logged out of my account. When I tried loggin back on, I could not remember my password. When I tried to re-set it I realized that the email I used when I signed up was deactivated. How can I log in now? Also, I had Spotify Premium.

  • Newbie
  • I was logged out of my account. When I tried loggin back on, I could not remember my password. When I tried to re-set it I realized that the email I used when I signed up was deactivated. How can I l...
  • Luke
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Why are there two languages on my song titles?

PlanPremiumCountry USADeviceAll (laptop, iPhone, and iPadOperating SystemWindows 10 and iOS 12 My Question or Issue I don't know if this is a new thing but over the last week or so I've noticed that some song titles have something next to them in a f...

  • Regular
  • Plan Premium Country  USA Device All (laptop, iPhone, and iPad Operating System Windows 10 and iOS 12   My Question or Issue  I don't know if this is a new thing but over the...
  • DolceBellaBaker
  • Regular
  • 1994 Views
  • 5 replies
  • 2 likes
  • Account
    Other
  • 1994 Views
  • 5 replies
  • 2 likes

Solved!! One direction’s song

PlanPremiumCountryUSA DeviceiPhone6s Operating Systemios12 My Question or IssueHi, guys!As you see screenshot, I can’t play some one direction’s songs. What happned? Please solve it. Thank you.

  • Casual Listener
  •     Plan Premium Country USA   Device iPhone6s   Operating System ios12     My Question or Issue Hi, guys! As you see screenshot, I can’t play some one d...
  • maya423
  • Casual Listener
  • 2148 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 2148 Views
  • 3 replies
  • 0 likes

Accidentally deleted Facebook Spotify account

PlanFreeCountryUnited States DeviceDesktopOperating SystemWindows 10 My Question or Issue So I had a Spotify account that was created through my Facebook in 2015, I made the decision to try and create a new account through my g-mail so I can log in d...

  • Newbie
  • Plan Free Country United States   Device Desktop Operating System Windows 10   My Question or Issue  So I had a Spotify account that was created through my Facebook in 2015,...
  • Bittencourt
  • Spotify Star
  • 289 Views
  • 1 replies
  • 1 likes
  • Account
  • 289 Views
  • 1 replies
  • 1 likes

Account trouble

Hi, I was recently charged for a account I cannot access due to my phone being stolen and had to log into a old account to even post this forum. I am trying to get my money back..

  • Newbie
  • Hi,     I was recently charged for a account I cannot access due to my phone being stolen and had to log into a old account to even post this forum. I am trying to get my money back.. &...
  • user-removed
  • Not applicable
  • 349 Views
  • 3 replies
  • 0 likes
  • Premium
  • 349 Views
  • 3 replies
  • 0 likes

Spotify Premium for Family, disconnect from Facebook

PlanPremiumCountryUnited States Device(Google Pixel 3, Google Home Mini, Windows 10 PCs)Operating System(Android Oreo, Windows 10) My Question or IssueI am the owner of a Spotify Premium for Family plan. I had created my account using my Facebook acc...

  • Casual Listener
  • Plan Premium Country United States   Device (Google Pixel 3, Google Home Mini, Windows 10 PCs) Operating System (Android Oreo, Windows 10)   My Question or Issue I am the ow...
  • ArturCieszyński
  • Gig Goer
  • 577 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Premium
    Subscription
  • 577 Views
  • 1 replies
  • 1 likes

Doesn't work on new phone

Plan PremiumCountry My Question or Issue So I have just installed the spotify app on my new phone. However, it is now saying I have a free account when I have premium??Also, I have lost all my music?

  • Newbie
  • Plan Premium Country       My Question or Issue  So I have just installed the spotify app on my new phone.  However, it is now saying I have a free account when I...
  • Jose_M
  • Spotify Star
  • 279 Views
  • 1 replies
  • 1 likes
  • Account
  • 279 Views
  • 1 replies
  • 1 likes

Solved!! Desktop app logs me into a closed account

PlanFreeCountryUnited StatesDeviceDell Inspiron (laptop)Operating SystemWindows 10 My Question or Issue Hi. I installed Spotify's desktop app and I keep running across a puzzling and irritating issue. Recently, I created a new Spotify account because...

  • Casual Listener
  • Plan Free Country United States Device Dell Inspiron (laptop) Operating System Windows 10   My Question or Issue  Hi. I installed Spotify's desktop app and I keep running across a...
  • Jose_M
  • Spotify Star
  • 623 Views
  • 3 replies
  • 1 likes
  • Account
  • 623 Views
  • 3 replies
  • 1 likes

Publicités avec un compte spotify unlimited

PlanUnlimitedCountry FranceDevicePcOperating System Windows 10 My Question or Issue Bonjour, J'ai un compte "spotify unlimited" et pourtant, depuis quelques jours, j'ai de la publicité. Pourquoi? Merci de vos réponses!

  • Newbie
  • Plan Unlimited Country  France Device Pc Operating System  Windows 10   My Question or Issue  Bonjour,  J'ai un compte "spotify unlimited" et pourtant, depuis quel...
  • Billy-J
  • Spotify Star
  • 327 Views
  • 1 replies
  • 0 likes
  • Unlimited
  • 327 Views
  • 1 replies
  • 0 likes

Solved!! Drop child from family account so they can create student account?

Plan My Question or Issue My daughter is on our family account. She is now in college and would like to switch to a student account in order to access the Hulu offer. She has switched her email in Spotify to her new college email address. Do I simply...

  • Casual Listener
  • Plan   My Question or Issue  My daughter is on our family account. She is now in college and would like to switch to a student account in order to access the Hulu offer. She has switched...
  • Jose_M
  • Spotify Star
  • 1039 Views
  • 3 replies
  • 1 likes
  • Account
  • 1039 Views
  • 3 replies
  • 1 likes

Change Email Adress

PlanPremiumCountry CZECH Republic My Question or IssueHow can I change my email adress on spotify premium account if I singet up with facebook (I have changet email adress on faceebok, but I have still old email adress on spotify. It is over 24H afte...

  • Visitor
  • Plan Premium Country  CZECH Republic   My Question or Issue How can I change my email adress on spotify premium account if I singet up with facebook (I have changet email adress on fa...
  • Jose_M
  • Spotify Star
  • 365 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
  • 365 Views
  • 1 replies
  • 1 likes

Can Logij on browser android but App days wring password?

I tried:Logij with email + password = wrongLogin with: username password = wrong Login oj Browser with email password = works Login with username password = works Yes i even reinstalled the app.. I restarted my device... My friend has the exact SAME ...

  • Casual Listener
  • I tried: Logij with email + password = wrong Login with: username password = wrong   Login oj Browser with email password = works  Login with username password = works   Yes i e...
  • Jose_M
  • Spotify Star
  • 403 Views
  • 1 replies
  • 0 likes
  • 403 Views
  • 1 replies
  • 0 likes