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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 5082 Views
  • 1 replies
  • 9 likes
  • Security
  • 5082 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 469003 Views
  • 977 replies
  • 111 likes
  • Account
  • 469003 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206787 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206787 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 118093 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 118093 Views
  • 72 replies
  • 12 likes

Unauthorized charge

I have a charge on my credit card from Spotify for $9.99. I have never heard of Spotify until I saw this charge. How can I contact someone to resolve this?

  • Newbie
  • I have a charge on my credit card from Spotify for $9.99.  I have never heard of Spotify until I saw this charge.  How can I contact someone to resolve this?
  • fol55
  • Newbie
  • 2385 Views
  • 2 replies
  • 0 likes
  • 2385 Views
  • 2 replies
  • 0 likes

Charged premium without having it.

I have been charged twice for premium service now and I don't have premium. I can't get a hold of anyone to help... I may have to shut off my debit card and get a new one just because of Spotify... HELP ASAP! -- How do they not have a phone number...

  • Casual Listener
  • I have been charged twice for premium service now and I don't have premium.  I can't get a hold of anyone to help...  I may have to shut off my debit card and get a new one just because of ...
  • kejt_
  • Community Legend
  • 519 Views
  • 4 replies
  • 0 likes
  • Account
  • 519 Views
  • 4 replies
  • 0 likes

Solved!! Payment error

15 days ago spotify sent me a payment error message buy the pay transaction did well on my account status

  • Newbie
  • 15 days ago spotify sent me a payment error message buy the pay transaction did well on my account status
  • cristel_464
  • Newbie
  • 788 Views
  • 2 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 788 Views
  • 2 replies
  • 1 likes

My account got hacked, please help!

Hi, I just noticed my account got hacked by someone else. this person changed:passwordemailphone number So my account is basically hijacked and i can't do anything about it. What should i do?

  • Newbie
  • Hi,   I just noticed my account got hacked by someone else.   this person changed: password email phone number   So my account is basically hijacked and i can't do anything ab...
  • Maxim
  • Spotify Star
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

Spotify Did not give my money

I have a spotify accout ''fyodormihaylovicc''. i used spotify campaign for three months. Than spotify automaticly paid from my card. Than i ask to support of spotify turkey. after 1 day, they cancelled my new premium, and they did not give my money b...

  • Newbie
  • I have a spotify accout ''fyodormihaylovicc''. i used spotify campaign for three months. Than spotify automaticly paid from my card. Than i ask to support of spotify turkey. after 1 day, they cancell...
  • Maxim
  • Spotify Star
  • 827 Views
  • 2 replies
  • 0 likes
  • Premium
  • 827 Views
  • 2 replies
  • 0 likes

320kbps audio playback?

I see some references to spotify supporting 320kbps audio quality. It is not playing at 320kbps on my desktop (works great on Tidal). I am a premium subscriber and have High Quality Streaming checked in the settings. I am not sure if I read wrong and...

  • Casual Listener
  • I see some references to spotify supporting 320kbps audio quality. It is not playing at 320kbps on my desktop (works great on Tidal). I am a premium subscriber and have High Quality Streaming checked...
  • sfitzp2
  • Casual Listener
  • 2236 Views
  • 2 replies
  • 0 likes
  • Premium
  • 2236 Views
  • 2 replies
  • 0 likes

I accidentally deleted my account HELP!!

I wanted to deactivate my Spotify from my Facebook and in doing so I have deleted EVERYTHING! I had Spotify Prenium and all my playlists and everything has gone, is there anyway I can get it back without starting all over again?:'(

  • Newbie
  • I wanted to deactivate my Spotify from my Facebook and in doing so I have deleted EVERYTHING! I had Spotify Prenium and all my playlists and everything has gone, is there anyway I can get it back wit...
  • Rose1964
  • Newbie
  • 7822 Views
  • 2 replies
  • 1 likes
  • 7822 Views
  • 2 replies
  • 1 likes

Rap Caviar

Hello hope everything fine, I'm in new york for like 2 weeks and I thought that I could see contents that is only avaible in USA like rap caviar videos.. but it seems that because i have a belgian accout, I can't see it, what could i do please? thank...

  • Casual Listener
  • Hello hope everything fine,   I'm in new york for like 2 weeks and I thought that I could see contents that is only avaible in USA like rap caviar videos..   but it seems that because i...
  • Hubo
  • Community Legend
  • 372 Views
  • 1 replies
  • 0 likes
  • Premium
  • 372 Views
  • 1 replies
  • 0 likes

Premium for family without any email account for the user

I had to reset my daughters login, due to problems with her phone. Now when I should add her again, she cant login. She doesnt have any emailadress, so how could I solve the problem?

  • Casual Listener
  • I had to reset my daughters login, due to problems with her phone. Now when I should add her again, she cant login. She doesnt have any emailadress, so how could I solve the problem?
  • Hubo
  • Community Legend
  • 460 Views
  • 3 replies
  • 0 likes
  • 460 Views
  • 3 replies
  • 0 likes

Solved!! Merging facebook and spotify, temporary facebook error.

I own a spotify account and wanted to merge this with my facebook account. However, my facebook account uses a hotmail adress while my spotify account uses my gmail adress. When I log in using my facebook account I'm unable to disconnect from faceboo...

  • Newbie
  • I own a spotify account and wanted to merge this with my facebook account. However, my facebook account uses a hotmail adress while my spotify account uses my gmail adress. When I log in using my fac...
  • Noah
  • Spotify Star
  • 729 Views
  • 1 replies
  • 0 likes
  • Account
  • 729 Views
  • 1 replies
  • 0 likes

Change my username, I deleted my facebook account and now it's only numbers.

See topic title. A few months ago I deleted facebook as I didn't need it anymore, however my spotify username only consists of numbers right now. This is annoying because now people don't know it's me. Is there any way to fix this?Thx!

  • Newbie
  • See topic title. A few months ago I deleted facebook as I didn't need it anymore, however my spotify username only consists of numbers right now. This is annoying because now people don't know it's m...
  • peteranti
  • Music Fan
  • 2883 Views
  • 2 replies
  • 0 likes
  • 2883 Views
  • 2 replies
  • 0 likes

I have an unknown device listed in my devices list

In my devices list I have 3 devices listed 2 I know of ( my computer and my phone) then there's a chrome webbrower that I have never used. Also my songs will get changed at random. I have signed out of all devices and changed password as well. And ha...

  • Newbie
  • In my devices list I have 3 devices listed 2 I know of ( my computer and my phone) then there's a chrome webbrower  that I have never used. Also my songs will get changed at random. I have signe...
  • Noah
  • Spotify Star
  • 535 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 535 Views
  • 1 replies
  • 0 likes

Solved!! Keep being logged in as someone else!

I logged in with my username and password, but im still logged in as someone else. Please help, want my own music back...

  • Newbie
  • I logged in with my username and password, but im still logged in as someone else. Please help, want my own music back...
  • Jcb8
  • Newbie
  • 10046 Views
  • 22 replies
  • 0 likes
  • 10046 Views
  • 22 replies
  • 0 likes

Trouble logging in

I try to log in then they say it's an incorrect email or password. I changed my password a couple times and it won't log me in. Help!!!!

  • Casual Listener
  • I try to log in then they say it's an incorrect email or password. I changed my password a couple times and it won't log me in. Help!!!!
  • Brigitte06
  • Casual Listener
  • 358 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 358 Views
  • 1 replies
  • 0 likes

You can only use spotify abroad 14 days

Why I'm obligated to change my country in my profile?- I only see one option, which is my country, the place where I was born! By the way that is correct!- Second, this is just stupid.. what is the rational behind this? Why I can't take a simple scre...

  • Newbie
  • Why I'm obligated to change my country in my profile? - I only see one option, which is my country, the place where I was born! By the way that is correct! - Second, this is just stupid.. what is t...
  • Noah
  • Spotify Star
  • 20708 Views
  • 1 replies
  • 7 likes
  • Account
    Free
    Login
  • 20708 Views
  • 1 replies
  • 7 likes

account got hacked

Hi @ all,today i recieved a mail that my account now have a new mailadress. Because i dont made it, i mailed the support but got no reply ... Is there anything i can do myself to get my premium family account back?Oh boy spotify ...

  • Newbie
  • Hi @ all, today i recieved a mail that my account now have a new mailadress. Because i dont made it, i mailed the support but got no reply ...   Is there anything i can do myself to get my pr...
  • Maxim
  • Spotify Star
  • 492 Views
  • 1 replies
  • 0 likes
  • 492 Views
  • 1 replies
  • 0 likes

Hacked account, lost playlists, subscription to family and three new ppl on my account

My account somehow has been hacked or soemthing similar. I'm unsure how to find a way to solve this and how to contact Spotify directly? Does anyone know how to contact them as I am wasting time and money and lost money on an event because all my lis...

  • Casual Listener
  • My account somehow has been hacked or soemthing similar. I'm unsure how to find a way to solve this and how to contact Spotify directly? Does anyone know how to contact them as I am wasting time and ...
  • user-removed
  • Not applicable
  • 747 Views
  • 2 replies
  • 0 likes
  • 747 Views
  • 2 replies
  • 0 likes

Unable to login to android app

I'm trying for a week now to login to spotify mobile app, after it suddenly logged me off. After I'm filling my email or username (tried both) and my password (and yes, I've tried to switch it multiple times) the "Login" button turns to "Loggin in" f...

  • Regular
  • I'm trying for a week now to login to spotify mobile app, after it suddenly logged me off.  After I'm filling my email or username (tried both) and my password (and yes, I've tried to switch it...
  • imriway
  • Regular
  • 940 Views
  • 11 replies
  • 0 likes
  • 940 Views
  • 11 replies
  • 0 likes

Hacked account

There are playlists and musics that I don't listen appearing in my Saved Musics list, so I think my account has been hacked. I already clicked on the "Sign out everywhere" button and changed my password 2 times but the strange musics and playlists ke...

  • Newbie
  • There are playlists and musics that I don't listen appearing in my Saved Musics list, so I think my account has been hacked. I already clicked on the "Sign out everywhere" button and changed my passw...
  • user-removed
  • Not applicable
  • 595 Views
  • 3 replies
  • 1 likes
  • Account
    Security
  • 595 Views
  • 3 replies
  • 1 likes

Spotify thinks **bleep** (German)

Hey! Spotify denkt, dass ich aktuell im Ausland bin und hat daher meine Abmeldung komplett blockiert. Ich bin nicht im Ausland. Ich lebe in der Schweiz und bin dort aktuell auch. Kann mir jemand helfen?

  • Newbie
  • Hey!   Spotify denkt, dass ich aktuell im Ausland bin und hat daher meine Abmeldung komplett blockiert. Ich bin nicht im Ausland. Ich lebe in der Schweiz und bin dort aktuell auch. Kann mir je...
  • Maxim
  • Spotify Star
  • 310 Views
  • 1 replies
  • 0 likes
  • Security
  • 310 Views
  • 1 replies
  • 0 likes