Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1811 Views
0 replies
8 likes
Security

1811 Views
0 replies
8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
Not applicable
448522 Views
970 replies
108 likes
Account

448522 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1199574 Views
119 replies
116 likes
Account

1199574 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
Tuesday
Maria
Moderator
108671 Views
72 replies
11 likes
Account
Login
Premium

108671 Views
72 replies
11 likes

Receiving targeted ads based on wrong location

Hello... Most ads I receive are the more generic national ads but sometimes I recieve ads that seem to be targeted to my location. Problem is, the ads seem to think I live in Raleigh, NC even though I live in Georgia. Can someone tell me why Spotify ...

SpotSpot44
Casual Listener
Hello... Most ads I receive are the more generic national ads but sometimes I recieve ads that seem to be targeted to my location. Problem is, the ads seem to think I live in Raleigh, NC even though ...
2018-01-20 5:44:46 PM
2018-01-20 8:10:42 PM
SpotSpot44
Casual Listener
3494 Views
2 replies
1 likes
Account

3494 Views
2 replies
1 likes

Solved!! My display name isn't the same as my log-in username

I just created a new account and when I'm logged in it shows my proper username but to log-in I have to use a random string of letters and numbers. Is there anyway I can get them to match because the reason I made a new account is becuse this is what...

user-removed
Visitor
I just created a new account and when I'm logged in it shows my proper username but to log-in I have to use a random string of letters and numbers. Is there anyway I can get them to match because the...
2018-01-20 7:23:27 PM
2018-01-20 7:39:27 PM
user-removed
Not applicable
1860 Views
3 replies
0 likes
Account
Login

1860 Views
3 replies
0 likes

Solved!! Spotify disconnected from facebook but my name keeps showing up

I connected spotify to facebook and then disconnected because my name and last name appeared in my created playlists and profile. The problem is that even after I disconnected spotify from facebook my name keeps showing up, I just want my username to...

timeless-
Casual Listener
I connected spotify to facebook and then disconnected because my name and last name appeared in my created playlists and profile. The problem is that even after I disconnected spotify from facebook m...
2016-11-11 9:25:25 PM
2018-01-20 7:13:16 PM
IncognitoZ90
Regular
3217 Views
9 replies
2 likes
Account

3217 Views
9 replies
2 likes

How maintain my Spotify account after I have terminated my contract with German Telekom?

Hi,I have a Spotify premium account that was setup by my telco (German Telekom).I will terminate the contract with Telekom soon. My question is now:how can I keep my Spotify account? How will the charging be done?Uli

uli
Newbie
Hi, I have a Spotify premium account that was setup by my telco (German Telekom). I will terminate the contract with Telekom soon. My question is now: how can I keep my Spotify account? How will t...
2018-01-20 4:36:00 PM
2018-01-20 6:39:35 PM
Maxim
Spotify Star
624 Views
1 replies
0 likes
Account

624 Views
1 replies
0 likes

Spotify Webplayer Offline/Access Blocked

For the last several days I have not been able to access Spotify. Going to the main or support website just gives me a little bit of text and my profile picture. open.spotify.com simply gives me a blank white page with nothing on it. I got a new rout...

brentf777
Casual Listener
For the last several days I have not been able to access Spotify. Going to the main or support website just gives me a little bit of text and my profile picture. open.spotify.com simply gives me a bl...
2018-01-17 11:49:29 PM
2018-01-20 5:45:30 PM
brentf777
Casual Listener
1025 Views
5 replies
0 likes
Account
Login

1025 Views
5 replies
0 likes

Solved!! Spotify charged my card but didn't give me access to premium

i tried to sign up for premium and they charged my card by Paypal, but didnt give me it and im in UAE does anyone know how to do this?

ahmedalshaer2
Newbie
i tried to sign up for premium and they charged my card by Paypal, but didnt give me it and im in UAE does anyone know how to do this?
2018-01-20 8:07:45 AM
2018-01-20 4:16:37 PM
Maxim
Spotify Star
511 Views
1 replies
0 likes
Premium
Subscription

511 Views
1 replies
0 likes

Solved!! Seperate a family account?

Hey, I'm interested in buying the family premium package. Theres one question left which I cannot find an answer to. If I invite my brother that has an account already to the family package and he wants to make it his own account again at any time.. ...

user-removed
Visitor
Hey, I'm interested in buying the family premium package. Theres one question left which I cannot find an answer to. If I invite my brother that has an account already to the family package ...
2016-11-19 9:14:49 PM
2018-01-20 1:16:51 PM
Quost
Newbie
896 Views
6 replies
1 likes

896 Views
6 replies
1 likes

Solved!! How can I pay for premium using a direct debit?

Hi,I've recently opened a bank account that requires two direct debits be in action for the account to give interest. I have one set up for my phone, and thought I could use the second one as an excuse and opportunity to get spotify premium. So... ba...

Mahonio
Newbie
Hi, I've recently opened a bank account that requires two direct debits be in action for the account to give interest. I have one set up for my phone, and thought I could use the second one as an ex...
2015-06-08 5:30:34 PM
2018-01-20 11:51:50 AM
LP91
Casual Listener
18399 Views
4 replies
0 likes
Premium

18399 Views
4 replies
0 likes

Downloads tab

The downloads tab has disappeared from the "your music" section on my account. This is really annoying. Your online customer support is not working either (I just get a "connection unavailable" message). This is also really annoying. Can you fix both...

williamlee474
Newbie
The downloads tab has disappeared from the "your music" section on my account. This is really annoying. Your online customer support is not working either (I just get a "connection unavailable" messa...
2018-01-20 9:35:57 AM
2018-01-20 11:47:56 AM
Maxim
Spotify Star
443 Views
1 replies
0 likes
Account

443 Views
1 replies
0 likes

Solved!! Invited family member cannot redeem

I just upgraded my premium account to 1 additional family member account. I sent an invite to the other member's email address, opened the link from the email and I'm getting the message "Oops! Something went wrong, please try again. I've already can...

Beard
Regular
I just upgraded my premium account to 1 additional family member account. I sent an invite to the other member's email address, opened the link from the email and I'm getting the message "Oops! Som...
2014-11-04 8:38:10 PM
2018-01-20 11:06:33 AM
Random15
Newbie
86393 Views
47 replies
2 likes
Premium
Subscription

86393 Views
47 replies
2 likes

Spotify Premium - can't change country

Hi guys, I have a spotify premium account, and would like to change the credit card i'm using from a UK to a French one. I've followed the instructions to go on my account -> subscription -> update payment method. After I enter the details of my Fren...

AlexGil
Casual Listener
Hi guys, I have a spotify premium account, and would like to change the credit card i'm using from a UK to a French one. I've followed the instructions to go on my account -> subscription...
2018-01-11 7:28:37 PM
2018-01-20 10:28:41 AM
AlexGil
Casual Listener
773 Views
3 replies
0 likes

773 Views
3 replies
0 likes

can’t get numbers for my podcast

My podcast is on Spotify but I’m told here is no way to get the numbers of how many listens I’m getting. Can anyone help? Thanks.

Bgleib
Newbie
My podcast is on Spotify but I’m told here is no way to get the numbers of how many listens I’m getting. Can anyone help? Thanks.
2018-01-19 10:11:15 PM
2018-01-20 8:31:55 AM
Maxim
Spotify Star
253 Views
1 replies
0 likes
Other

253 Views
1 replies
0 likes

account

how can i become an artist on spotify? come posso diventare un artista su spotify?

illcry
Newbie
how can i become an artist on spotify? come posso diventare un artista su spotify?
2018-01-19 11:50:31 PM
2018-01-20 8:31:07 AM
Maxim
Spotify Star
212 Views
1 replies
0 likes

212 Views
1 replies
0 likes

Superuser Contribution Lost my music

I canceled my premium subscription and then wanted to view my previous saved music and then i realized that none of my songs were there. They're all deleted I just wanted to view them. Can i? Is there any way that i can get'em back

medo_kash
Newbie
I canceled my premium subscription and then wanted to view my previous saved music and then i realized that none of my songs were there. They're all deleted I just wanted to view them. Can i?&...
2018-01-12 1:35:30 PM
2018-01-20 8:09:30 AM
Heliotropium039
Regular
435 Views
3 replies
0 likes

435 Views
3 replies
0 likes

Spotify charged my card but didn't give me access to premium

i tried to sign up for premium and they charged my card the $4.99 but didnt give me it. all i want is to get in contact with spotify and get the charge canceled, but it seems imposible. does anyone know how to do this?

suttonbeckwith
Newbie
i tried to sign up for premium and they charged my card the $4.99 but didnt give me it. all i want is to get in contact with spotify and get the charge canceled, but it seems imposible. does anyone k...
2015-08-17 11:13:32 PM
2018-01-20 7:48:41 AM
JhanArman
Newbie
6067 Views
15 replies
1 likes
Account

6067 Views
15 replies
1 likes

Delete Spotify Premium

Hello guys, so just recently I noticed that for on-going months, I have been paying for spotify premium, although - as I thought - I have not been a spotify premium member. Afterwards, it came to my mind, that I had created a ton of accounts on my mo...

andreaswo
Newbie
Hello guys, so just recently I noticed that for on-going months, I have been paying for spotify premium, although - as I thought - I have not been a spotify premium member. Afterward...
2014-06-29 11:08:09 PM
2018-01-20 5:44:09 AM
jackryan103
Newbie
2732 Views
5 replies
0 likes
Account
Premium
Subscription

2732 Views
5 replies
0 likes

Superuser Contribution Bloqueado spotify porque el anuncio no desaparece

Hola:Desde hace unos dias la reproduccion de Spotify en el navegador y en la aplicacion de ordenador no me funciona porque se ha bloqueado (no soy premium). Pone que esta reproduciendo un anuncio y no pasa de ahi de ninguna forma. He probado cerrando...

wampush
Newbie
Hola: Desde hace unos dias la reproduccion de Spotify en el navegador y en la aplicacion de ordenador no me funciona porque se ha bloqueado (no soy premium). Pone que esta reproduciendo un anuncio y...
2018-01-15 12:34:57 PM
2018-01-20 3:47:37 AM
Maria_B
Moderator
6171 Views
1 replies
0 likes
Account

6171 Views
1 replies
0 likes

Superuser Contribution Can't login to my account

Hello. I can't login into my Facebook Spotify Account. It says i "exceeded the limit of 14 days abroad". That is not the case though, since i created the account in vienna and I still live there. The only thing that happened abroad is the payment for...

Lenz1
Newbie
Hello. I can't login into my Facebook Spotify Account. It says i "exceeded the limit of 14 days abroad". That is not the case though, since i created the account in vienna and I still live t...
2018-01-15 5:08:58 PM
2018-01-20 3:46:35 AM
Maria_B
Moderator
350 Views
1 replies
0 likes
Account

350 Views
1 replies
0 likes

Superuser Contribution Cambiar el email desde facebook

Inicie secion desde facebook y resulta que tenia un mail aniguo el cual perdi. Al cambiar el mail desde face no tuve probema, pero no se me actualiza en el perfil de spotify. Si alguno tiene la solucion muchas gracias.

Saladino
Newbie
Inicie secion desde facebook y resulta que tenia un mail aniguo el cual perdi. Al cambiar el mail desde face no tuve probema, pero no se me actualiza en el perfil de spotify. Si alguno tiene la soluc...
2018-01-16 3:17:56 AM
2018-01-20 3:35:46 AM
Maria_B
Moderator
452 Views
1 replies
0 likes
Account
Login

452 Views
1 replies
0 likes

Superuser Contribution Cuenta premium familiar no esta funcionando

Buenas noches, hace un mes pase de mi cuenta premium personal a cuenta premium familiar, al ingresar a mi cuenta me dice que tengo la version gratuita, lo unico que he hecho es cambiar mi correo electronico en mi perfil, quisiera saber como puedo ret...

da731
Newbie
Buenas noches, hace un mes pase de mi cuenta premium personal a cuenta premium familiar, al ingresar a mi cuenta me dice que tengo la version gratuita, lo unico que he hecho es cambiar mi correo elec...
2018-01-16 1:54:01 AM
2018-01-20 3:33:36 AM
Maria_B
Moderator
351 Views
1 replies
0 likes

351 Views
1 replies
0 likes

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