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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9774 Views
  • 3 replies
  • 9 likes
  • Security
  • 9774 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 491318 Views
  • 981 replies
  • 111 likes
  • Account
  • 491318 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213213 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213213 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122297 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122297 Views
  • 72 replies
  • 12 likes

Solved!! How can I pay for premium using a direct debit?

Hi,I've recently opened a bank account that requires two direct debits be in action for the account to give interest. I have one set up for my phone, and thought I could use the second one as an excuse and opportunity to get spotify premium. So... ba...

  • Newbie
  • Hi, I've recently opened a bank account that requires two direct debits be in action for the account to give interest. I have one set up for my phone, and thought I could use the second one as an ex...
  • LP91
  • Casual Listener
  • 19227 Views
  • 4 replies
  • 0 likes
  • Premium
  • 19227 Views
  • 4 replies
  • 0 likes

Downloads tab

The downloads tab has disappeared from the "your music" section on my account. This is really annoying. Your online customer support is not working either (I just get a "connection unavailable" message). This is also really annoying. Can you fix both...

  • Newbie
  • The downloads tab has disappeared from the "your music" section on my account. This is really annoying. Your online customer support is not working either (I just get a "connection unavailable" messa...
  • Maxim
  • Spotify Star
  • 473 Views
  • 1 replies
  • 0 likes
  • Account
  • 473 Views
  • 1 replies
  • 0 likes

Solved!! Invited family member cannot redeem

I just upgraded my premium account to 1 additional family member account. I sent an invite to the other member's email address, opened the link from the email and I'm getting the message "Oops! Something went wrong, please try again. I've already can...

spot_fam.PNG
  • Regular
  • I just upgraded my premium account to 1 additional family member account. I sent an invite to the other member's email address, opened the link from the email and I'm getting the message "Oops! Som...
  • Random15
  • Newbie
  • 87145 Views
  • 47 replies
  • 2 likes
  • Premium
    Subscription
  • 87145 Views
  • 47 replies
  • 2 likes

Spotify Premium - can't change country

Hi guys, I have a spotify premium account, and would like to change the credit card i'm using from a UK to a French one. I've followed the instructions to go on my account -> subscription -> update payment method. After I enter the details of my Fren...

  • Casual Listener
  • Hi guys,   I have a spotify premium account, and would like to change the credit card i'm using from a UK to a French one. I've followed the instructions to go on my account -> subscription...
  • AlexGil
  • Casual Listener
  • 857 Views
  • 3 replies
  • 0 likes
  • 857 Views
  • 3 replies
  • 0 likes

can’t get numbers for my podcast

My podcast is on Spotify but I’m told here is no way to get the numbers of how many listens I’m getting. Can anyone help? Thanks.

  • Newbie
  • My podcast is on Spotify but I’m told here is no way to get the numbers of how many listens I’m getting. Can anyone help? Thanks. 
  • Maxim
  • Spotify Star
  • 275 Views
  • 1 replies
  • 0 likes
  • Other
  • 275 Views
  • 1 replies
  • 0 likes

account

how can i become an artist on spotify? come posso diventare un artista su spotify?

  • Newbie
  • how can i become an artist on spotify? come posso diventare un artista su spotify?
  • Maxim
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost my music

I canceled my premium subscription and then wanted to view my previous saved music and then i realized that none of my songs were there. They're all deleted I just wanted to view them. Can i? Is there any way that i can get'em back

  • Newbie
  • I canceled my premium subscription and then wanted to view my previous saved music and then i realized that none of my songs were there. They're all deleted  I just wanted to view them. Can i?&...
  • Heliotropium039
  • Regular
  • 478 Views
  • 3 replies
  • 0 likes
  • 478 Views
  • 3 replies
  • 0 likes

Spotify charged my card but didn't give me access to premium

i tried to sign up for premium and they charged my card the $4.99 but didnt give me it. all i want is to get in contact with spotify and get the charge canceled, but it seems imposible. does anyone know how to do this?

  • Newbie
  • i tried to sign up for premium and they charged my card the $4.99 but didnt give me it. all i want is to get in contact with spotify and get the charge canceled, but it seems imposible. does anyone k...
  • JhanArman
  • Newbie
  • 6248 Views
  • 15 replies
  • 1 likes
  • Account
  • 6248 Views
  • 15 replies
  • 1 likes

Delete Spotify Premium

Hello guys, so just recently I noticed that for on-going months, I have been paying for spotify premium, although - as I thought - I have not been a spotify premium member. Afterwards, it came to my mind, that I had created a ton of accounts on my mo...

  • Newbie
  • Hello guys,    so just recently I noticed that for on-going months, I have been paying for spotify premium, although - as I thought - I have not been a spotify premium member. Afterward...
  • jackryan103
  • Newbie
  • 2785 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 2785 Views
  • 5 replies
  • 0 likes

Superuser Contribution Bloqueado spotify porque el anuncio no desaparece

Hola:Desde hace unos dias la reproduccion de Spotify en el navegador y en la aplicacion de ordenador no me funciona porque se ha bloqueado (no soy premium). Pone que esta reproduciendo un anuncio y no pasa de ahi de ninguna forma. He probado cerrando...

  • Newbie
  • Hola: Desde hace unos dias la reproduccion de Spotify en el navegador y en la aplicacion de ordenador no me funciona porque se ha bloqueado (no soy premium). Pone que esta reproduciendo un anuncio y...
  • Maria_B
  • Moderator
  • 6581 Views
  • 1 replies
  • 0 likes
  • Account
  • 6581 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't login to my account

Hello. I can't login into my Facebook Spotify Account. It says i "exceeded the limit of 14 days abroad". That is not the case though, since i created the account in vienna and I still live there. The only thing that happened abroad is the payment for...

  • Newbie
  • Hello.   I can't login into my Facebook Spotify Account. It says i "exceeded the limit of 14 days abroad". That is not the case though, since i created the account in vienna and I still live t...
  • Maria_B
  • Moderator
  • 376 Views
  • 1 replies
  • 0 likes
  • Account
  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cambiar el email desde facebook

Inicie secion desde facebook y resulta que tenia un mail aniguo el cual perdi. Al cambiar el mail desde face no tuve probema, pero no se me actualiza en el perfil de spotify. Si alguno tiene la solucion muchas gracias.

  • Newbie
  • Inicie secion desde facebook y resulta que tenia un mail aniguo el cual perdi. Al cambiar el mail desde face no tuve probema, pero no se me actualiza en el perfil de spotify. Si alguno tiene la soluc...
  • Maria_B
  • Moderator
  • 476 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 476 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cuenta premium familiar no esta funcionando

Buenas noches, hace un mes pase de mi cuenta premium personal a cuenta premium familiar, al ingresar a mi cuenta me dice que tengo la version gratuita, lo unico que he hecho es cambiar mi correo electronico en mi perfil, quisiera saber como puedo ret...

  • Newbie
  • Buenas noches, hace un mes pase de mi cuenta premium personal a cuenta premium familiar, al ingresar a mi cuenta me dice que tengo la version gratuita, lo unico que he hecho es cambiar mi correo elec...
  • Maria_B
  • Moderator
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution DESVINCULAR SPOTIFY DE PS3

Hola, estaba tratando de vincular mi cuenta de spotify con mi cuenta de PS3 pero cuando lo hago me dice que mi cuenta ya esta vinculada a otra cuenta de PS3 pero yo nunca la vincule a ninguna otra, me contacte con soporte tecnico de Playstation y ell...

  • Newbie
  • Hola, estaba tratando de vincular mi cuenta de spotify con mi cuenta de PS3 pero cuando lo hago me dice que mi cuenta ya esta vinculada a otra cuenta de PS3 pero yo nunca la vincule a ninguna otra, m...
  • Maria_B
  • Moderator
  • 9043 Views
  • 1 replies
  • 2 likes
  • Account
  • 9043 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify in other country

Que hacer si te mudas a otro pais?? Despues de 14 dias en Sydney, me aparece que debo informar en spotify.com donde estoy; sin embargo, cuanto entro a modificar mi perfil no me.permite.De hecho mi cuenta fue creada con facebook, asi que ahi cambie el...

  • Newbie
  • Que hacer si te mudas a otro pais?? Despues de 14 dias en Sydney, me aparece que debo informar en spotify.com donde estoy; sin embargo, cuanto entro a modificar mi perfil no me.permite. De hecho mi ...
  • Maria_B
  • Moderator
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login via phone does not work

After my premium feature ended, my account logged off immediately and I am not able to log in anymore. It keeps saying: Enjoying your trip?To listen abroad for more than 14 days, tell us where you areat spotify.com.". What do I have to do to "unlock"...

  • Newbie
  • After my premium feature ended, my account logged off immediately and I am not able to log in anymore. It keeps saying: Enjoying your trip?To listen abroad for more than 14 days, tell us where you ar...
  • RodrigoPalma
  • Roadie
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cobro no autorizado

Por favor su ayuda me cobraron el mes gratis y ademas no se activa el premium en mi cuenta

  • Newbie
  • Por favor su ayuda me cobraron el mes gratis y ademas no se activa el premium en mi cuenta
  • RodrigoPalma
  • Roadie
  • 267 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 267 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo ingresar ni cambiar mi contrasea

Buenas tardes, acabo de hacer una nueva cuenta premium pero cuando intente ingresar a ella no se me permitio, hice el proceso para cambiar la contrasena pero al final no me llego ninguna notificacion de que el proceso se haya completado y aun no pued...

  • Newbie
  • Buenas tardes, acabo de hacer una nueva cuenta premium pero cuando intente ingresar a ella no se me permitio, hice el proceso para cambiar la contrasena pero al final no me llego ninguna notificacion...
  • RodrigoPalma
  • Roadie
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution 504 message

why am i able to get here but cant get to my account page, it runs ver slow and then gives me a 504 message?

  • Casual Listener
  • why am i able to get here but cant get to my account page, it runs ver slow and then gives me a 504 message?
  • RodrigoPalma
  • Roadie
  • 487 Views
  • 2 replies
  • 0 likes
  • 487 Views
  • 2 replies
  • 0 likes

Superuser Contribution Demora em liberar o Premium

O boleto do Spotify Premium foi pago na terca-feira (16/01) e ate agora nao foi liberado! Continuo com o Free. Por favor, preciso da resolucao desse problema!!

  • Newbie
  • O boleto do Spotify Premium foi pago na terca-feira (16/01) e ate agora nao foi liberado! Continuo com o Free. Por favor, preciso da resolucao desse problema!!
  • RodrigoPalma
  • Roadie
  • 1710 Views
  • 1 replies
  • 0 likes
  • 1710 Views
  • 1 replies
  • 0 likes