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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8667 Views
  • 1 replies
  • 9 likes
  • Security
  • 8667 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 477494 Views
  • 979 replies
  • 111 likes
  • Account
  • 477494 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209701 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209701 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119759 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119759 Views
  • 72 replies
  • 12 likes

Spotify charged me $5.04 for student discount even though I did not receive the premium benefits.

I attempted to subscribe to premium for the student discount so it first asked me to enter my card number. Then it asked about my student information to confirm that I was eligible for the discount. Spotify, however, did not recgnize me as a student ...

  • Newbie
  • I attempted to subscribe to premium for the student discount so it first asked me to enter my card number. Then it asked about my student information to confirm that I was eligible for the discount. ...
  • missykitty2020
  • Newbie
  • 1449 Views
  • 7 replies
  • 2 likes
  • Other
    Premium
    Subscription
  • 1449 Views
  • 7 replies
  • 2 likes

error 404

I can't use my spotify account which is very annoying. It is not letting me log in, as it just comes up with this error 404? someone help me?

  • Newbie
  • I can't use my spotify account which is very annoying. It is not letting me log in, as it just comes up with this error 404? someone help me?
  • feelikeastrangr
  • Community Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account deleted? Lost all my music???

I miss using spotify, i had around 4000 songs i was organizing and one day i was logged out of my account, my username and password were no longer good, and i made an alternative account to find my previous playlists, but my account has completely di...

  • Newbie
  • I miss using spotify, i had around 4000 songs i was organizing and one day i was logged out of my account, my username and password were no longer good, and i made an alternative account to find my p...
  • Jack
  • Roadie
  • 352 Views
  • 1 replies
  • 2 likes
  • Account
  • 352 Views
  • 1 replies
  • 2 likes

I need help...

I have signed yup for the premium Family plan but am having issues. How do I call or start a chat with Spotify to resolve my issues???

  • Newbie
  • I have signed yup for the premium Family plan but am having issues. How do I call or start a chat with Spotify to resolve my issues???
  • user-removed
  • Not applicable
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution The music I downloaded is gone.

I just ended my family subscription and all of my downloaded music is gone.

  • Newbie
  • I just ended my family subscription and all of my downloaded music is gone.
  • Jack
  • Roadie
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Change payment details (Canada)

I recently moved to Canada from the US and wanted to change my payment details. The Spotify chat guy helped me change my country setting to Canada but when I started changing the payment detail to my Canadian credit card, it didn't get through. The m...

  • Visitor
  • I recently moved to Canada from the US and wanted to change my payment details. The Spotify chat guy helped me change my country setting to Canada but when I started changing the payment detail to my...
  • user-removed
  • Not applicable
  • 518 Views
  • 2 replies
  • 0 likes
  • 518 Views
  • 2 replies
  • 0 likes

Solved!! How do I get in contact with spotify

Hello, Why is it made as hard as possible to contact spotify. I just want to call or mail to some kind of customer care department of spotify in the Netherlands regarding my spotify premium account. Does anyone know how to.....

  • Newbie
  • Hello,   Why is it made as hard as possible to contact spotify. I just want to call or mail to some kind of customer care department of spotify in the Netherlands regarding my spotify premium ...
  • DEFam
  • Newbie
  • 1256 Views
  • 2 replies
  • 0 likes
  • 1256 Views
  • 2 replies
  • 0 likes

Cannot access account

I cannot access my account with the email/username I had used to sign up. I created it through facebook many months ago. But I have since deleted facebook and now my account is "locked" so to speak. I cannot log in anywhere and do not know which emai...

  • Newbie
  • I cannot access my account with the email/username I had used to sign up. I created it through facebook many months ago. But I have since deleted facebook and now my account is "locked" so to speak. ...
  • imattolo
  • Community Legend
  • 423 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 423 Views
  • 1 replies
  • 0 likes

Artist Adding

Im a pianist and i have too many populer songs piano covers my covers but i cant open an artist account on spotify artist app or on computer. How can i open artist account on spotify. Spotify artist couldnt find me and then i copied my url link and p...

  • Newbie
  • Im a pianist and i have too many populer songs piano covers my covers but i cant open an artist account on spotify artist app or on computer. How can i open artist account on spotify. Spotify artist ...
  • user-removed
  • Not applicable
  • 225 Views
  • 1 replies
  • 0 likes
  • Account
  • 225 Views
  • 1 replies
  • 0 likes

Account Hacked

Hi, I am super annoyed and considering stopping premium as someone is constantly using my account to listen to some s*** music. I used the log out of all devices option under my account. I have changed my facebook password as my account is connected ...

  • Casual Listener
  • Hi, I am super annoyed and considering stopping premium as someone is constantly using my account to listen to some s*** music. I used the log out of all devices option under my account.  I hav...
  • Maxim
  • Spotify Star
  • 321 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
  • 321 Views
  • 3 replies
  • 0 likes

Cancel a gift subscription

I bought someone a gift subscription a while back and now I would like to cancel it. How do I do that without their account info?

  • Newbie
  • I bought someone a gift subscription a while back and now I would like to cancel it. How do I do that without their account info?
  • Maxim
  • Spotify Star
  • 284 Views
  • 1 replies
  • 0 likes
  • Account
  • 284 Views
  • 1 replies
  • 0 likes

Someone registered an account using my email. HELP ME

Someone is using my email to subscribe petitions, create accounts and so on.Today I downloaded spotify on my android but my email is already used, then I checked on my inbox and I found a registration on Dec25.As I do everytime someone registers to a...

  • Casual Listener
  • Someone is using my email to subscribe petitions, create accounts and so on. Today I downloaded spotify on my android but my email is already used, then I checked on my inbox and I found a registrat...
  • user-removed
  • Not applicable
  • 1337 Views
  • 1 replies
  • 0 likes
  • 1337 Views
  • 1 replies
  • 0 likes

Solved!! Do not want public profile.

I recently discovered, while googling myself, that I have a public spotify-profile with my profile picture from Facebook. I may at one point have connected my spotify-account with facebook, but have since removed the connection, but appearently Spoti...

  • Newbie
  • I recently discovered, while googling myself, that I have a public spotify-profile with my profile picture from Facebook. I may at one point have connected my spotify-account with facebook, but have ...
  • JHTH
  • Newbie
  • 11684 Views
  • 7 replies
  • 1 likes
  • 11684 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Unable to login on App but can login on Website

I entered my details into the App and it wont log me in. When I go to the spotify website on my PC and use the same details, it logs me in fine. I have confirmed my details several times and 100% sure I am entering them in correctly. Any ideas?

  • Casual Listener
  • I entered my details into the App and it wont log me in. When I go to the spotify website on my PC and use the same details, it logs me in fine. I have confirmed my details several times and 100% sur...
  • Jack
  • Roadie
  • 16190 Views
  • 13 replies
  • 0 likes
  • 16190 Views
  • 13 replies
  • 0 likes

Spotify to Romania / When ?

Hello to Spotify Community , I'm here to put a frequently asked question in my country .When its Spotify coming to Romania ?There we're rumors about releasing in november , then in october . Now it's December and nothing has come up . I'd like , we'd...

  • Newbie
  • Hello to Spotify Community , I'm here to put a frequently asked question in my country . When its Spotify coming to Romania ? There we're rumors about releasing in november , then in october . Now ...
  • Sxetomi14
  • Newbie
  • 3108 Views
  • 1 replies
  • 30 likes
  • 3108 Views
  • 1 replies
  • 30 likes

Email address mismatch

While attempting to connect my Spotify and Hulu accounts, I went to change my email in Spotify settings. It listed an old email and said I must change it through my Facebook settings. I went to my Facebook settings and they show my current email addr...

  • Casual Listener
  • While attempting to connect my Spotify and Hulu accounts, I went to change my email in Spotify settings. It listed an old email and said I must change it through my Facebook settings. I went to ...
  • LeoRager
  • Community Legend
  • 433 Views
  • 2 replies
  • 0 likes
  • 433 Views
  • 2 replies
  • 0 likes

Anmeldung im Family Account nicht möglich

Ich habe umgestellt von Premium auf Family und meine Tochter per Mail eingeladen. Meine Tochter hatte bisher noch keinen Account bei Spotify. Wenn man auf den Link in der Mail klickt gelangt man auf die Anmeldeseite. dort kann man sich anmelden oder ...

  • Casual Listener
  • Ich habe umgestellt von Premium auf Family und meine Tochter per Mail eingeladen. Meine Tochter hatte bisher noch keinen Account bei Spotify. Wenn man auf den Link in der Mail klickt gelangt man auf ...
  • louwille
  • Newbie
  • 1334 Views
  • 3 replies
  • 0 likes
  • Account
  • 1334 Views
  • 3 replies
  • 0 likes

Username

I have an account. It's saying the username isn't right even though I have the username up in my app. And they are charging me for that account. That I can't log in to because they are saying that's the wrong username.

  • Newbie
  • I have an account. It's saying the username isn't right even though I have the username up in my app. And they are charging me for that account. That I can't log in to because they are saying that's ...
  • user-removed
  • Not applicable
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Random Username

So I just made a new account for Spotify and someone from Spotify transferred data from my old account to my new account. When I made a new account though, it wouldn’t let me choose a username, it just asked for my name and gave me a random username ...

  • Newbie
  • So I just made a new account for Spotify and someone from Spotify transferred data from my old account to my new account. When I made a new account though, it wouldn’t let me choose a username, it ju...
  • user-removed
  • Not applicable
  • 363 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 363 Views
  • 1 replies
  • 0 likes