Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2 weeks ago
Meghanleegill
Casual Listener
4986 Views
1 replies
9 likes
Security

4986 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Saturday
placeboinme
Newbie
468248 Views
977 replies
111 likes
Account

468248 Views
977 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1206543 Views
119 replies
117 likes
Account

1206543 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
Monday
Joan
Moderator
117885 Views
72 replies
12 likes
Account
Login
Premium

117885 Views
72 replies
12 likes

Solved!! Paying for someone else's account: possibility?

Hey there, My daughter just went off to college and I'd like to pay for her Spotify unlimited account (while keeping my own.) I am not finding anywhere that will allow me to do that. Is it a possibility to be billed for her account?

Sarcastraphe
Casual Listener
Hey there, My daughter just went off to college and I'd like to pay for her Spotify unlimited account (while keeping my own.) I am not finding anywhere that will allow me to do that. Is it...
2013-09-05 12:18:35 AM
2018-01-13 11:58:31 AM
mgittler
Casual Listener
6904 Views
4 replies
0 likes
Account
Unlimited

6904 Views
4 replies
0 likes

Broken Phone with account

Hi,My phone is broken and I'm logged into spotify on it and have no way to log myself out on that device. Is there anyway to remove the device without resetting all my other devices? If I do have to rest all my other devices how would I go about this...

skateranastasia
Newbie
Hi, My phone is broken and I'm logged into spotify on it and have no way to log myself out on that device. Is there anyway to remove the device without resetting all my other devices? If I do have t...
2018-01-13 9:49:09 AM
2018-01-13 11:44:22 AM
kejt_
Community Legend
823 Views
1 replies
0 likes
Account

823 Views
1 replies
0 likes

Solved!! Music lovers never temper with the sound quality!

After installing Spotify I noticed the bad sound quality and had to learn only Premium users get normal quality. If Spotify wants to introduce itself as a high quality service I think it's the worst idea to lower the sound quality. I don't even know ...

micro
Casual Listener
After installing Spotify I noticed the bad sound quality and had to learn only Premium users get normal quality. If Spotify wants to introduce itself as a high quality service I think it's the w...
2012-04-08 9:16:51 PM
2018-01-13 10:06:42 AM
JackDanielz
Newbie
32426 Views
25 replies
3 likes

32426 Views
25 replies
3 likes

Locked out of account and cant reset passowrd

Someone was using my spotify account so i contacted spotify support. They disconnected the account from my facebook and asked me to reset my password. However I can't access the email that my paid for spotify account is linked to (gjtenby@hotmail.co....

gjenkins11
Newbie
Someone was using my spotify account so i contacted spotify support. They disconnected the account from my facebook and asked me to reset my password. However I can't access the email that my paid fo...
2018-01-12 3:22:33 PM
2018-01-13 8:49:16 AM
Maxim
Spotify Star
342 Views
1 replies
0 likes

342 Views
1 replies
0 likes

How to select an username?

I wanted a new username cause I didn't like my last one and my taste in music has changed over time so I created a new account only to find out I'm now generic user #f4msrlrf7c6k4n1tjzu4iurub with no option to change it. Can I do it? If not how do I ...

MemoCanto
Newbie
I wanted a new username cause I didn't like my last one and my taste in music has changed over time so I created a new account only to find out I'm now generic user #f4msrlrf7c6k4n1tjzu4iurub wi...
2018-01-12 10:28:28 PM
2018-01-13 8:46:56 AM
Maxim
Spotify Star
6740 Views
1 replies
1 likes

6740 Views
1 replies
1 likes

Solved!! Being charged when I didn't fully sign up for premium

Is there someone I can actually contact? I wanted to sign up for student rate premium, but didn't have a card to do it with, and then they turn around and take $7 away from me without giving me premium or anything? Can I get a refund?

asapb360
Newbie
Is there someone I can actually contact? I wanted to sign up for student rate premium, but didn't have a card to do it with, and then they turn around and take $7 away from me without giving me premi...
2018-01-12 11:23:12 PM
2018-01-13 8:45:37 AM
Maxim
Spotify Star
692 Views
1 replies
0 likes
Account
Premium
Subscription

692 Views
1 replies
0 likes

CANT LOG IN, account keeps saying offline with full internet connection

i have been trying to log back into my account for the past hour, having logged out because app kept saying "offline" when there was no problem with my internet connection. i also restarted the computer thinking that may help but no. and now that im ...

niffpw
Newbie
i have been trying to log back into my account for the past hour, having logged out because app kept saying "offline" when there was no problem with my internet connection. i also restarted the compu...
2017-10-06 3:52:56 PM
2018-01-13 5:54:24 AM
lilth
Newbie
754 Views
1 replies
1 likes

754 Views
1 replies
1 likes

Solved!! I don't want to see what others are listening to.

I'm not Facebook; I listen to Spotify through their desktop application and I am getting that right column full of what people whom I don't know are listening to. It's taking up precious (laptop) screen space and would love to get rid of it. At the v...

anguyen43
Newbie
I'm not Facebook; I listen to Spotify through their desktop application and I am getting that right column full of what people whom I don't know are listening to. It's taking up precious (lapto...
2012-03-10 6:30:20 PM
2018-01-13 4:18:19 AM
AnabelaG
Newbie
4781 Views
4 replies
1 likes

4781 Views
4 replies
1 likes

Playlists not showing on public profile

Hey my playlists aren't showing on my public profile? They're public and not secret? Any ideas? My friends are trying to follow them and they're not showing up x

Tataryn2
Casual Listener
Hey my playlists aren't showing on my public profile? They're public and not secret? Any ideas? My friends are trying to follow them and they're not showing up x
2014-03-24 3:10:37 PM
2018-01-13 4:00:11 AM
wryan
Newbie
27021 Views
22 replies
21 likes
Account

27021 Views
22 replies
21 likes

Superuser Contribution Não consigo entrar na minha conta spotify

Eu estava com minha conta spotify logada normalmente no meu celular, então tive que reiniciar o celular e quando fui abrir meu Spotify pediu para eu recolocar o email o que nunca tinha acontecido, coloquei o email e a senha é apareçam a seguinte mens...

Piccoli
Newbie
Eu estava com minha conta spotify logada normalmente no meu celular, então tive que reiniciar o celular e quando fui abrir meu Spotify pediu para eu recolocar o email o que nunca tinha acontecido, co...
2017-08-11 1:52:09 AM
2018-01-13 3:20:07 AM
jadb
Casual Listener
6468 Views
5 replies
1 likes

6468 Views
5 replies
1 likes

Login Win 10 Not working.

Enter email then password and press login and it does stays dark and does not load spotify. Tried reinstalling without luck

emmacharney
Newbie
Enter email then password and press login and it does stays dark and does not load spotify. Tried reinstalling without luck
2018-01-13 2:00:01 AM
2018-01-13 2:36:49 AM
SuperConker
Casual Listener
389 Views
1 replies
0 likes

389 Views
1 replies
0 likes

Spotify won't login . Android user

Login bug, old, recurring bug.I wonder how many users Spotify daily loses with such an issue. I had this for SEVERAL times and on different Spotify versions, on different Android versions. It's recurring, and made me migrate to other similar apps alr...

Poorsoftware
Newbie
Login bug, old, recurring bug. I wonder how many users Spotify daily loses with such an issue. I had this for SEVERAL times and on different Spotify versions, on different Android versions. It's rec...
2018-01-13 1:46:33 AM
2018-01-13 2:27:49 AM
SuperConker
Casual Listener
767 Views
1 replies
0 likes
bug
Login

767 Views
1 replies
0 likes

Solved!! Olvide mi usuario y correo electronico

Hola, he dejado una cuenta con premium a un familiar, y ahora ha cerrado sesión y para volver a entrar no recuerda ni su nombre de usuario ni su correo electronico, alguien podría ayudarme a recuperar la cuenta o al menos a dar de baja al premium par...

zElieL
Casual Listener
Hola, he dejado una cuenta con premium a un familiar, y ahora ha cerrado sesión y para volver a entrar no recuerda ni su nombre de usuario ni su correo electronico, alguien podría ayudarme a recupera...
2016-07-18 9:19:43 AM
2018-01-13 1:23:25 AM
osornios
Spotify Star
233625 Views
12 replies
0 likes
Account
Login
Premium
Subscription

233625 Views
12 replies
0 likes

Customer Service Phone Number (UK)

Hi, I have submitted a query via the contact form and had no reply. Does anyone have a phone number so that I can speak to someone? Its impossible to find on the website and anywhere else on the Internet. (Apologies if this has been posted before) Th...

richardedmunds
Casual Listener
Hi, I have submitted a query via the contact form and had no reply. Does anyone have a phone number so that I can speak to someone? Its impossible to find on the website and any...
2014-08-13 1:40:48 PM
2018-01-12 9:56:15 PM
3825
Newbie
26510 Views
45 replies
2 likes
Other

26510 Views
45 replies
2 likes

Cannot login

hello,i have a spotify premium being used on a Sonos and Spotify mobile.my username is fekish30 Now i have a new mobile, but it says that such account doesnt exists and thus i cannot login. Any ideas please on what to do?

fekish1
Casual Listener
hello, i have a spotify premium being used on a Sonos and Spotify mobile. my username is fekish30 Now i have a new mobile, but it says that such account doesnt exists and thus i cannot log...
2018-01-11 3:19:54 PM
2018-01-12 9:03:01 PM
fekish1
Casual Listener
657 Views
2 replies
0 likes
Account
Login
Premium

657 Views
2 replies
0 likes

HELP...

I got a new phone, and now I can't figure out what my Spotify was. I made a new email, just to use to make a Spotify account. An email that I do not use, nor do I remember what it was. I've tried anything that I can think of. Is there anyway that you...

Mdanielle3nelly
Casual Listener
I got a new phone, and now I can't figure out what my Spotify was. I made a new email, just to use to make a Spotify account. An email that I do not use, nor do I remember what it was. I've tried any...
2017-12-23 5:50:15 PM
2018-01-12 7:04:46 PM
Robert_W
Community Legend
564 Views
6 replies
0 likes

564 Views
6 replies
0 likes

Solved!! How to connect a Spotify account to a Facebook Spotify account?

Hi,I made a Spotify account with an email address a while back, and I seemingly also made a separate account with my Facebook account. I want to connect the 'email account' with Facebook, but it won't let me, and I don't really want to lose all my da...

seawaif
Casual Listener
Hi, I made a Spotify account with an email address a while back, and I seemingly also made a separate account with my Facebook account. I want to connect the 'email account' with Facebook, but it wo...
2018-01-12 4:47:08 PM
2018-01-12 5:27:51 PM
seawaif
Casual Listener
551 Views
3 replies
0 likes

551 Views
3 replies
0 likes

Paypal linked to other account

So i had an account linked to facebook that i cant access anymore since i removed facebook. I can't reactivate the account and it seems the support over at paypal is too stupid and tells me to just make a new account... So i have this new account but...

TriggeredPerson
Newbie
So i had an account linked to facebook that i cant access anymore since i removed facebook. I can't reactivate the account and it seems the support over at paypal is too stupid and tells me to j...
2018-01-12 4:46:25 PM
202 Views
0 replies
0 likes

202 Views
0 replies
0 likes

How do I get Spotify to recognize I DON'T WANT TO LISTEN TO CHRISTIAN ROCK???

Up until today I had never actually used the Daily Mix playlists. I decided I could use a little more variety so I thought "why not?" and jumped in. Now I get only Christian Rock 19/20 times.I have literally 1 SONG of Christian Rock saved out of like...

Bmeowmix
Regular
Up until today I had never actually used the Daily Mix playlists. I decided I could use a little more variety so I thought "why not?" and jumped in. Now I get only Christian Rock 19/20 times. I ha...
2017-03-29 7:19:25 PM
2018-01-12 4:31:07 PM
christorita
Newbie
4156 Views
10 replies
3 likes

4156 Views
10 replies
3 likes

Solved!! Merging accounts to family plan

Hi,I'm looking to change my premium membership to a family premium membership. Right now my partner and I both have separate premium accounts and we'd save a bit of money if we did the family thing.How do I move them BOTH over to one family account w...

katemc39
Casual Listener
Hi, I'm looking to change my premium membership to a family premium membership. Right now my partner and I both have separate premium accounts and we'd save a bit of money if we did the family thing...
2016-07-07 10:44:38 AM
2018-01-12 3:41:15 PM
chbeml
Casual Listener
78872 Views
3 replies
4 likes
Account
Premium
Subscription

78872 Views
3 replies
4 likes

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