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can't create a new account with an unused email?

can't create a new account with an unused email?

I want to create a new account with a email that is different from the one I am using on this account. However, Spotify will not let me use the email I wish to use because there seems to be an account already linked to it. I do not have an account linked to the email I want to use for my new account.

 

I had a facebook account conected to the email i would like to use, and that facebook account was connected to sportify, but it has been deleted for some time now, so i dont know what account my email is connected to or how to disconnect it.

 

Is there anyway i can disconnect whatever account is connected to my email and use it to make a new one?

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1 Reply

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
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