Reply

Crash on StoriesContainerActivity

b4c7xaggl-_4c
Casual Listener

Plan

Premium

Country

Viet Nam

Device

Sony Xperia XZ2 Compact, Samsung Galaxy S8

Operating System

Android 9

 

My Question or Issue

I want to view my story but Spotify keep crashing. It happen on all of my devices so I guess something went wrong with my accountscreenshot_1575602199.png

4 Replies

Jacob
Community Legend

Hey @b4c7xaggl-_4c, welcome to the Spotify Community!

 

I know you said you were having issues on multiple devices but could you go ahead and try a clean reinstall of the Spotify app? If this doesn't work, we can try a few other things.

Let me know how it goes 🙂

b4c7xaggl-_4c
Casual Listener

Still giving same crash

Jacob
Community Legend

@b4c7xaggl-_4c,

 

It looks like other Android users are also having issues here. Could you go to this Ongoing Issues thread and click the +VOTE button? Spotify staff is aware of the issue and will update there when they find anything.

 

Thanks! Let me know if I can help with anything else 🙂

b4c7xaggl-_4c
Casual Listener

Not the same as my issue but already upvoted. Btw, when I try to clean install Spotify as your suggestion, I click on the banner but nothing happen too. 

SUGGESTED POSTS