Plan
Premium
Country
Viet Nam
Device
Sony Xperia XZ2 Compact, Samsung Galaxy S8
Operating System
Android 9
My Question or Issue
I want to view my story but Spotify keep crashing. It happen on all of my devices so I guess something went wrong with my account
Hey @b4c7xaggl-_4c, welcome to the Spotify Community!
I know you said you were having issues on multiple devices but could you go ahead and try a clean reinstall of the Spotify app? If this doesn't work, we can try a few other things.
Let me know how it goes 🙂
Still giving same crash
It looks like other Android users are also having issues here. Could you go to this Ongoing Issues thread and click the +VOTE button? Spotify staff is aware of the issue and will update there when they find anything.
Thanks! Let me know if I can help with anything else 🙂
Not the same as my issue but already upvoted. Btw, when I try to clean install Spotify as your suggestion, I click on the banner but nothing happen too.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…