I've asked around (facebook, twitter) and nobody answered me. The Android client is a real piece of **bleep**.
It's hellishly slow. When someone sends an album or a playlist to my inbox, I can"t access it from my phone (single tracks only). The RAM usage is just ludicrous, so as soon as I open any other app, without playing music, Spotify closes, and since it takes 4 mn to boot and be usable, it's a real pain.
Seriously people, I know iPhones are the main trend, but android users are numerous enough to spend a few thousand bucks on a client update, dontcha think?
I give you 20€ every month (two accounts, one for me, one for my wife) and I expect a certain quality of service. Every day I pester against your android client, and I seriously think about closing both of my accounts.
At the very least, please give me an estimated time of update.
Solved! Go to Solution.
Also, I'd like to add something to my laundry list of complaints on the last page (because it surely must seem slightly incongruos that my first post on the Spotify community forums is a criticism of a service I have already cancelled):
I want to like Spotify. I want to use Spotify. I want to pay for Spotify. The service (library, desktop app, ability to play mp3s, social integration, internal apps) is the best out there, bar-none. The Android app, however, is so bad that it negates all of it, and the silence from Spotify on the issue just drives it down further.
Infrequent, vague forum posts are laughably insufficient when you have a customer base of tech-savvy twentysomethings at your disposal. We want a regularly updated dev blog, we want work-in-progress UI mockups, we want to be invited to participate in alpha and beta phases so we can help you troubleshoot what's broken and perfect what isn't perfect. That may sound like asking for a lot, but the reality is that we get that all the time from app developers... many of whom don't ever so much as ask for a cent of our money to use their apps (save for dev donations which I readily make). Why can't we get that from Spotify?
We complain because it's frustrating to see Spotify - a service which many of us have publicly lauded and sold friends and family on - turn around and give us a big, silent middle finger.
Completely agree. Can't +1 you enough. It's the general silence and lack of a proper communication plan that just adds annoyance on top of the already poor app.
I asked one of the mods a few weeks ago via email whether there was a beta test group and said I would be willing to join and sign whatever NDA was necessary, but was told no such thing exists. I can't imagine the group of Andoid devs is that large at Spotify ... and therefore can't understand how they can possibly test the app before release to ensure that it's going to work and be stable on as many different phones running as many different versions (both stock and rooted ROMs) as exist - my company has enough trouble testing our own software and we dictate the hardware our customers use.
"We complain because it's frustrating to see Spotify - a service which many of us have publicly lauded and sold friends and family on - turn around and give us a big, silent middle finger." ... up the arse, gravel included - and please pardon my french.