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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

410247 Views

554 replies

37 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Offline playlist help needed

Hi there, I hope that someone might be able to help me.On my Sony Ericsson Xperia Mini Pro, I use Spotify (premium). I have a few offline playlists, and one of those is my favorites list, but whenever I play my favorites (with repeat and shuffle, and...

Casual Listener

Hi there,   I hope that someone might be able to help me. On my Sony Ericsson Xperia Mini Pro, I use Spotify (premium). I have a few offline playlists, and one of those is my favorites list, ...

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0 replies

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Spotify Playlists are blank on my HTC desire??????!

Hello, I've been using spotify on my HTC desire for almost 2 years with no problems, today, however, when I opened spotify it propmted me to log in (it usually doesn't) and when I logged in all of my playlists are gone!I've logged out and back in, I'...

Newbie

Hello,   I've been using spotify on my HTC desire for almost 2 years with no problems, today, however, when I opened spotify it propmted me to log in (it usually doesn't) and when I logged in ...

David

Spotify Legend

1568 Views

1 replies

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Changed phone, and I can't log in to my account from my new phone.

My phone got stolen a few weeks ago, and today I finally got a new one. I installed the Spotify app straight away but I can't even open it up. I can use it from my computer without any problem, but it's not even possible to open up the app from my ph...

Newbie

My phone got stolen a few weeks ago, and today I finally got a new one. I installed the Spotify app straight away but I can't even open it up. I can use it from my computer without any problem, but i...

1224 Views

0 replies

0 likes

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Android app ceeps crashing

Hello I've been using spotify on mobile for a wile. But resently the app found out that it would crash every singel time i go online. and i mean everytme! wich means that the app aint working at all! cause i have to go inline every time i start the a...

Casual Listener

Hello   I've been using spotify on mobile for a wile. But resently the app found out that it would crash every singel time i go online. and i mean everytme! wich means that the app aint workin...

DroidKnows

Casual Listener

3265 Views

3 replies

0 likes

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Can I move my local files?

I want to have Spotify store offline music on my phone's (Galaxy SII) SD card. If I use this method https://www.spotify.com/us/help/faq/mobile/android-how-do-i-store-offline-music-on-the-external-sd-card/, can I copy that file over first, so I don't ...

Casual Listener

I want to have Spotify store offline music on my phone's (Galaxy SII) SD card. If I use this method https://www.spotify.com/us/help/faq/mobile/android-how-do-i-store-offline-music-on-the-external-sd-...

Brainfish

Gig Goer

3865 Views

3 replies

1 likes

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not letting me sync all play lists?

How come it wont sync all my songs. Its saying i dont have enough room. Why doesnt it say on this site that it only holds so much music??? If im wrong and iv done something wrong help would be nice, and greatly appreciated!!! I was only able to DL on...

Newbie

How come it wont sync all my songs. Its saying i dont have enough room. Why doesnt it say on this site that it only holds so much music??? If im wrong and iv done something wrong help would be nice, ...

David

Spotify Legend

1373 Views

1 replies

0 likes

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HTC Incredible - Spotify logs out

Hi, I have a problem with that the app logs out fairly quickly when it doesn't play music (it seems to be somewhat random, between as little as 10 minutes to 1-2hours). It's fairly annoying as when you plug in your headset you can't just press the pl...

Newbie

Hi,   I have a problem with that the app logs out fairly quickly when it doesn't play music (it seems to be somewhat random, between as little as 10 minutes to 1-2hours).   It's fairly ...

1153 Views

0 replies

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No albumart with local files

Can anyone help me? I've installed Spotify on my galaxy S2. I've imported a bunch of cd's (local files). I can play them offline on my phone with spotify but not every cd shows it's albumart. Using Gracenote doesn't help either. How can I import albu...

Newbie

Can anyone help me? I've installed Spotify on my galaxy S2. I've imported a bunch of cd's (local files). I can play them offline on my phone with spotify but not every cd shows it's albumart. Using G...

user-removed

Not applicable

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1 replies

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Offline cache not getting deleted

Hello, I have a Premium account. When I select songs to be synchronized on my HTC Desire S for offline playing, they get synced and everything is working fine. When I add some new songs they get synced too. But when I deselect songs which I do not lo...

Newbie

Hello,   I have a Premium account. When I select songs to be synchronized on my HTC Desire S for offline playing, they get synced and everything is working fine. When I add some new songs they...

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0 replies

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Sync problem on Android

Hey! I have about 10-12 playlists on my Samsung Galaxy S2 that I listen to in Offline mode. My problem is when I want to sync a changed Playlists on my laptop. Suddenly most of my tracks aren't available on my mobile Spotify anymore. It takes 40 minu...

Regular

Hey!   I have about 10-12 playlists on my Samsung Galaxy S2 that I listen to in Offline mode.   My problem is when I want to sync a changed Playlists on my laptop.   Suddenl...

1368 Views

0 replies

0 likes

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all playlists and starred songs are gone

For some reason all of my playlists and starred songs are gone on both my spotify on pc and android phone. I'm a premium user and I'm not sure whats going on.

Visitor

For some reason all of my playlists and starred songs are gone on both my spotify on pc and android phone. I'm a premium user and I'm not sure whats going on.

1156 Views

0 replies

0 likes

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android says offline

im connected to internet but wont connect on spotify 

Newbie

im connected to internet but wont connect on spotify  

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0 replies

1 likes

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can i just make one premium month payment

had the 30 day free trial, if i sign up for the premium rate and use pay for just one month will i then be able to listen to my library thereafter

Visitor

had the 30 day free trial, if i sign up for the premium rate and use pay for just one month will i then be able to listen to my library thereafter

antillian

Regular

6835 Views

3 replies

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Cannot play synced music - crashes

So this has been going on for a while. At first I could sync music to my playlists and listen to them but after a while a window came up saying it was not synced. Nowadays when i sync my music an then play them on my phone, spotify just shut down. Ha...

Newbie

So this has been going on for a while. At first I could sync music to my playlists and listen to them but after a while a window came up saying it was not synced. Nowadays when i sync my music an the...

1205 Views

0 replies

1 likes

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Mobile Sync filled My SD Card

Ran sync for first time and it filled my sd card but i cant find the files it synched to remove them.They arent in my music folder

Casual Listener

Ran sync for first time and it filled my sd card but i cant find the files it synched to remove them. They arent in my music folder

VgerOH

Casual Listener

3742 Views

7 replies

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Black screen spotify crash thingie

Hello!I am a happy Spotify user but a couple of days ago, my **bleep**ty HTC wildfire phone crashed when I tried to play a local song from the SD card that I removed but did not know that I removed.. So my phone crashed (to the HTC logo when u first ...

Newbie

Hello! I am a happy Spotify user but a couple of days ago, my **bleep**ty HTC wildfire phone crashed when I tried to play a local song from the SD card that I removed but did not know that I removed...

1556 Views

0 replies

1 likes

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Syncing playlists on mobile with computer does what?

So what exactly happens when you sync a playlist with your computer? If there are no local files in the playlist, will it affect anything on your phone? Also, if I do have local files on the computer, but identical files on the phone, when the playli...

Casual Listener

So what exactly happens when you sync a playlist with your computer? If there are no local files in the playlist, will it affect anything on your phone? Also, if I do have local files on the computer...

1276 Views

0 replies

0 likes

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Bluetooth is turned on and adding a song to a playlist restarts Spotify

Ok, so on my HTC Thunderbolt, whenever I have the bluetooth on (whether it is connected to my Motorola S10-HD bluethooth headphones or NOT) Spotify will crash and restart if I add a song to a playlist. This is super annoying. I've cleared the cache a...

Newbie

Ok, so on my HTC Thunderbolt, whenever I have the bluetooth on (whether it is connected to my Motorola S10-HD bluethooth headphones or NOT) Spotify will crash and restart if I add a song to a playlis...

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Spotify has been pause.

We have spotify on two android mobile phones and on our computer.We can not play our playlist on both mobile phones at the same time. The message: Spotify has been paused because spoyify is being used somewhere else....Is it not possible to here it o...

Casual Listener

We have spotify on two android mobile phones and on our computer. We can not play our playlist on both mobile phones at the same time. The message: Spotify has been paused because spoyify is be...

user-removed

Not applicable

1937 Views

3 replies

0 likes

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playback

I have just signed up to premium but find that i cannot play any tracks from my playlist. I press play button but nothing happens. What am i dping wrong. Also can't play playlist when offline. I thought this was a feature for premium users. Need advi...

Casual Listener

I have just signed up to premium but find that i cannot play any tracks from my playlist. I press play button but nothing happens. What am i dping wrong. Also can't play playlist when offline. I thou...

Richard

Community Legend

2188 Views

3 replies

0 likes

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