Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
201477 Views
134 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
545687 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
453339 Views
571 replies
38 likes
Warning: Spotify Mobile consumes large amounts of data.If you stream music over mobile networks, it's importatn that you have a flat rate (fixed price for data transfer) subscription. Please check with your mobile operator if you're uncertain. As soo...
Warning: Spotify Mobile consumes large amounts of data. If you stream music over mobile networks, it's importatn that you have a flat rate (fixed price for data transfer) subscription. Plea...
Casual Listener
1754 Views
2 replies
0 likes
Hi, I use Spotify on 3 different devices. On the Andorid app something curious is happening.In my desktop the library contains about 2700 songs, on the Android it contains more then 8000 songs! Why is that?Kind regards!
Hi, I use Spotify on 3 different devices. On the Andorid app something curious is happening. In my desktop the library contains about 2700 songs, on the Android it contains more then 8000 s...
Music Fan
916 Views
2 replies
0 likes
I cant see my playlists on my phone i tried reintsall the app but i dosent work. and yes i have premium i renewed it acouple of days ago
I cant see my playlists on my phone i tried reintsall the app but i dosent work. and yes i have premium i renewed it acouple of days ago
Spotify Legend
853 Views
1 replies
0 likes
My new Razr will not let me get past the Spotify data warning message. My old Droid X works fine. I have tried uninstalling/reinstalling the app but nothing has changed. Any suggestions on how I can get Spotify to work on the Razr?
My new Razr will not let me get past the Spotify data warning message. My old Droid X works fine. I have tried uninstalling/reinstalling the app but nothing has changed. Any suggestions on how ...
Roadie
3642 Views
5 replies
0 likes
Hello Some songs especialy those from Snow Patrol can't be played in spotify mobile but on my computer they work normal.Those songs ar all a bit grey and when i slectet them i get a error message telling me that that song isn't avaible in my region.t...
Hello Some songs especialy those from Snow Patrol can't be played in spotify mobile but on my computer they work normal. Those songs ar all a bit grey and when i slectet them i get a error ...
1364 Views
0 replies
0 likes
1. I have been prompted three times today to link to facebook. I didn't want to link to facebook when I signed up. I didn't want to link to facebook a couple of months ago when I complained about this constant pestering on the old support forums. I d...
1. I have been prompted three times today to link to facebook. I didn't want to link to facebook when I signed up. I didn't want to link to facebook a couple of months ago when I complain...
Regular
1090 Views
2 replies
3 likes
Hi there, I am a premium Spotify customer and using the Android App. Registered using Facebook. Every time I open the Spotify app, it says that "another user put the app into offline mode". Then it forces me to go online. Then it always fails to logi...
Hi there, I am a premium Spotify customer and using the Android App. Registered using Facebook. Every time I open the Spotify app, it says that "another user put the app into offline mo...
2949 Views
0 replies
3 likes
What happened, Why does Spotify crashes in my mobile hone?
What happened, Why does Spotify crashes in my mobile hone?
Not applicable
3165 Views
11 replies
0 likes
I started today getting mad at the Spotify android app on my ICS device. Granted - I'm lucky, mine works, but it's still so poorly designed and frustrating to use, it's missing features and is just plain ugly. So I redesigned it for fun:http://squizz...
I started today getting mad at the Spotify android app on my ICS device. Granted - I'm lucky, mine works, but it's still so poorly designed and frustrating to use, it's missing features and is ...
Roadie
3115 Views
7 replies
24 likes
Certain tracks will not sync to the local cache on my android phone, nor are they even streamable. I believe all the tracks have fallen out of license and are now played-thru on my PCclient viaSpotify's Automatic Track Replacement (actually linking)....
Certain tracks will not sync to the local cache on my android phone, nor are they even streamable. I believe all the tracks have fallen out of license and are now played-thru on my PCclient via...
1088 Views
0 replies
0 likes
I have a lot of songs set to offline on my phone. Syncing them via wifi on a new handset would take ages. Can I move/copy the files manually from my current phone's sd card to my new phone's sd card (also Android)?
I have a lot of songs set to offline on my phone. Syncing them via wifi on a new handset would take ages. Can I move/copy the files manually from my current phone's sd card to my new phone's sd card ...
Roadie
1400 Views
4 replies
0 likes
I only have 4409 MB of total storage space for my offline playlists. Is that normal? Is there a way to get more? I don't like streaming because it tends to mess up playback so I would like to just sync all my music to offline playlists but I run out ...
I only have 4409 MB of total storage space for my offline playlists. Is that normal? Is there a way to get more? I don't like streaming because it tends to mess up playback so I wou...
Roadie
1717 Views
2 replies
0 likes
This just started happening every time I try and play a song the app crashes it doesn't matter if it's from a playlist or not or If I'm in online or off-line mode it does it every single time. I'm running the latest version of android and the latest ...
This just started happening every time I try and play a song the app crashes it doesn't matter if it's from a playlist or not or If I'm in online or off-line mode it does it every single time. I'm ru...
Casual Listener
1282 Views
1 replies
0 likes
Hi, I'm running Spotify on my HTC Hero, which is farily old but it doesn't have any problems playing music in the normal Android player. When I use Spotify it will play fine at first, but then the player freezes up and music stutters contantly. It's ...
Hi, I'm running Spotify on my HTC Hero, which is farily old but it doesn't have any problems playing music in the normal Android player. When I use Spotify it will play fine at first, but th...
Community Legend
1524 Views
1 replies
0 likes
I missing high quality streaming 320. and its closes when i add songs to the favorite play lite or to plylists!I paying for the service an would like to get an working app for my money! I have nexus s with ICS!
I missing high quality streaming 320. and its closes when i add songs to the favorite play lite or to plylists! I paying for the service an would like to get an working app for my money! I ...
Newbie
1190 Views
2 replies
3 likes
Don't buy it, it's beyons crap, and the app is even worse, it gives me the urge to punch someone in the **bleep**
Don't buy it, it's beyons crap, and the app is even worse, it gives me the urge to punch someone in the **bleep**
694 Views
0 replies
0 likes
Hello.I'm experiencing random crashes on the spotify android app. Here's the output from logcat. D/AudioPolicyService( 1379): stopOutput() tid 1489 D/AudioPolicyManagerBase( 1379): stopOutput() output 4, stream 3, session 1504 I/AudioPolicyManagerBas...
Hello. I'm experiencing random crashes on the spotify android app. Here's the output from logcat. D/AudioPolicyService( 1379): stopOutput() tid 1489 D/AudioPolicyManagerBase( 1379)...
Newbie
2901 Views
8 replies
0 likes
I had let my premium subscription on my phone lapse because I was poor and ran out of money. I recently renewed it for this month and now I can't get it to work on my phone, again. It keeps telling me I need to sign up for premium. I did. There's eve...
I had let my premium subscription on my phone lapse because I was poor and ran out of money. I recently renewed it for this month and now I can't get it to work on my phone, again. It keeps telling m...
Spotify
1811 Views
3 replies
0 likes
Still no news from spotify considering an update (atleast officially)..But i've been annoying the developers in one of their chatrooms for a while, and when i noticed there was no info on this forum regarding an update, i figured i'd post this.dan^sp...
Still no news from spotify considering an update (atleast officially).. But i've been annoying the developers in one of their chatrooms for a while, and when i noticed there was no info on this foru...
Community Legend
14292 Views
34 replies
1 likes
Hi All Very strange one happening to me i am on the "3" UK network and i had free 6 months in 2010-11 and after that i never used it, Then my wife gets a email saying she has 10hrs free spotify a month so i think "I wonder if i have that as well" so ...
Hi All Very strange one happening to me i am on the "3" UK network and i had free 6 months in 2010-11 and after that i never used it, Then my wife gets a email saying she has 10hrs free spot...
Spotify Legend
2209 Views
1 replies
0 likes
