Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Rolling back to 6.2 is faultless for me. Works perfectly. In fact it's really a joy to use after the last two awful updates.
I'm on nexus 5x, android 7.
Did you use ARM or x86?
I have a Samsung Galaxy S7 and I used the ARM and still not working.
I jumped out of the Deezer train because the app was a buggy mess... Now Spotify is walking the same path. What's next?
Adding my +1 to this reported issue for a new Google Pixel on Android 7.1.
- Bluetooth issues (unable to control through Bluetooth)
- Controlling app in notifications does not work as well
I did the power optimization steps and this got my Spotify showing in the locked screen but still no control of it through Notification area.
Have a Google Pixel on 7.1 and have been having this issue until today when I noticed the notification and lock screen controls look completely different. No app updates or Android updates have been downloaded. See screenshots below:
Seems to be working fine now and my bluetooth controls in my car are working again!
I've been testing the permission resolution proposed by CarlosHenriqueG now for about a week, and have not been able to reproduce the issue. Can we please get a few more people to test and report back?
Just updated to last version 184.108.40.2062 a few minutes ago and so far everything is sorted out...But still testing....
Reporting back that the latest update has resolved the notification and locked screen display issue. Using Pixel with Android 7.1
There is still some buginess with the screen refresh after disconnecting from the Bluetooth devices and sometimes it keeps playing after disconnecting. Ideally, the music should pause if there is a sudden interruption to the audio device.
Any bug might be fixed in an update, but....
That update will bring back old (previously 'fixed') bugs, and....
The now-fixed bug will be back in the future.
All common bugs (lock screen, resume playing when removing headphone plug, continue playing during incoming call, etc etc) have and will continue to make regular reappearances after being fixed.
Poor programmers leave bugs in apps.
But only the particularly clueless muppets employed by Spotify can keep reintroducing the same bugs over and over again.
Running the latest update on my Pixel for the past 2 days and so far everything has been fixed (lock screen/notifications bug, bluetooth controls and playing after disconnecting headphones).
Using Android 6.0.1 and it's ok so far. Nothing to complain about and it seems to be faster with more than 10Gb of synced music than before. Let's hope they don't screw next update.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…