[PLEASE READ] Android 5.x Lollipop - Distorted playback, sound levels fluctuating or pauses etc...

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[PLEASE READ] Android 5.x Lollipop - Distorted playback, sound levels fluctuating or pauses etc...

Daniel
Community Legend

If you are experiencing issues with sound quality, volume, distortion etc and you are running Android 5.x Lollipop please try disabling 'Nuplayer' from the developer settings. This is an experimental player Google introduced to Android and is known to cause some issues.

 

 

To disable open up the settings app from your app drawer. Scroll to the bottom and tap 'About'. Find the 'Build number' detail (possibly in 'Software information - More) and then tap on the build number 7 times until it flashes "You are now a developer".

 

Now go back to the settings screen and above where you tapped 'About' you should now see 'Developer Options'.

 

Tap this and scroll down until you see 'nuplayer', if it is checked uncheck it, go back to your homescreen and restart your devce. Hopefully the issues you had should be gone.


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
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Re: [PLEASE READ] Android 5.x Lollipop - Distorted playback, sound levels fluctuating or pauses etc.

Daniel
Community Legend

@Xer4n wrote:

Hi,

 

After Spotify and Android update I have had the annoying problem of the music stopping after each track. The playlist show the next track and all, but it stops. So after trying you fix of disabling nuplayer it started doing something else. Now it plays tracks from Spotify quite well, but after 1 second playtime skipps tracks from my own library. All tracks imported from my library is MP3 and works fine on both Desktop and Mobile (if you could look beyond the 1 track playlist with the nuplayer activated). So it still dont work as it should.

 

Android version: 5.0.1

HTC Sense Version: 6.0

Softwarenumber: 4.16.401.10

Spotify version:2.2.0.636


This has been reported several times and I have escalated it to the astaff so am hoping this gets fixed in the next update.


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

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55 Replies

Re: [PLEASE READ] Android 5.x Lollipop - Distorted playback or sound levels fluctuating

mike95060
Casual Listener
Your solution eliminated a new problem of mine which started with 2.2.0.636: a long (30 sec.?) pause or stop between each track when playing (I didin't try Shuffle Play) one of my synced playlists :)
Thanks!
Android 5.0.1
P.S. I first tried a clean install which did not correct my problem.

Re: [PLEASE READ] Android 5.x Lollipop - Distorted playback, sound levels fluctuating or pauses etc.

Nikaloz
Music Fan
Thank you man. Worked for me too.

Re: [PLEASE READ] Android 5.x Lollipop - Distorted playback, sound levels fluctuating or pauses etc.

rece
Newbie

I am having this same problem, but I have a Galaxy S4, running 4.4.2

I did try your suggestion to see if the option would come up in Developer  Options and it did not.

Do you have any other suggestions?

I have uninstalled the app and reinstalled it and redownloaded my playlists.

 

Thanks

Re: [PLEASE READ] Android 5.x Lollipop - Distorted playback, sound levels fluctuating or pauses etc.

twintwo3
Newbie

My tablet is running 5.0.1, there is no "nuplayer" option under the developer options ....

 

Every song I play on my tablet through spotify sounds like they had been breatheing in helium. 

Re: [PLEASE READ] Android 5.x Lollipop - Distorted playback, sound levels fluctuating or pauses etc.

Schlyter92
Casual Listener
I'm Having this exact same issue on my OPO, Android version 4.4.4 and cynogen 11.0.

The app is so broken for me right now that I can't enjoy it :\

Re: [PLEASE READ] Android 5.x Lollipop - Distorted playback, sound levels fluctuating or pauses etc.

PiBo
Casual Listener

Hi, I'm on Samsung Galaxy S5 with Andoid 5.0: No matter if 'nuplayer' is selected or not: my Problem is: Songs from all 'local files synchronized Playlists'  stops at its end so that i must click the 'forward Button' on my Bluetooth Headset to continue with the next Song. 

 

Re: [PLEASE READ] Android 5.x Lollipop - Distorted playback, sound levels fluctuating or pauses etc.

Xer4n
Newbie

Hi,

 

After Spotify and Android update I have had the annoying problem of the music stopping after each track. The playlist show the next track and all, but it stops. So after trying you fix of disabling nuplayer it started doing something else. Now it plays tracks from Spotify quite well, but after 1 second playtime skipps tracks from my own library. All tracks imported from my library is MP3 and works fine on both Desktop and Mobile (if you could look beyond the 1 track playlist with the nuplayer activated). So it still dont work as it should.

 

HTC One M8

Android version: 5.0.1

HTC Sense Version: 6.0

Softwarenumber: 4.16.401.10

Spotify version:2.2.0.636

Solution!

Re: [PLEASE READ] Android 5.x Lollipop - Distorted playback, sound levels fluctuating or pauses etc.

Daniel
Community Legend

@Xer4n wrote:

Hi,

 

After Spotify and Android update I have had the annoying problem of the music stopping after each track. The playlist show the next track and all, but it stops. So after trying you fix of disabling nuplayer it started doing something else. Now it plays tracks from Spotify quite well, but after 1 second playtime skipps tracks from my own library. All tracks imported from my library is MP3 and works fine on both Desktop and Mobile (if you could look beyond the 1 track playlist with the nuplayer activated). So it still dont work as it should.

 

Android version: 5.0.1

HTC Sense Version: 6.0

Softwarenumber: 4.16.401.10

Spotify version:2.2.0.636


This has been reported several times and I have escalated it to the astaff so am hoping this gets fixed in the next update.


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

View solution in original post

Re: [PLEASE READ] Android 5.x Lollipop - Distorted playback, sound levels fluctuating or pauses etc.

jonjontot
Newbie
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