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If you are experiencing issues with sound quality, volume, distortion etc and you are running Android 5.x Lollipop please try disabling 'Nuplayer' from the developer settings. This is an experimental player Google introduced to Android and is known to cause some issues.
To disable open up the settings app from your app drawer. Scroll to the bottom and tap 'About'. Find the 'Build number' detail (possibly in 'Software information - More) and then tap on the build number 7 times until it flashes "You are now a developer".
Now go back to the settings screen and above where you tapped 'About' you should now see 'Developer Options'.
Tap this and scroll down until you see 'nuplayer', if it is checked uncheck it, go back to your homescreen and restart your devce. Hopefully the issues you had should be gone.
Solved! Go to Solution.
Tried disabling Nuplayer - rebooted, cranked up Spotify, sound is still going crazy (loud, soft, flat, bass boosted). This is on a Samsung S6 running 5.0.2. Normal music on the device is playing fine, just Spotify acting up.
Exact same here, GS6 5.02 on T Mobile USA, only solution seems to be downgrading...
Hi,
I was directed to this forum to solve my volume issue. I tried turning NuPlayer off, but it was never on to begin with. There is a noticably lower volume level on Spotify than the Samsung media player, i verified this by playing the exact same song on both. How do I solve this issue? The volume level is irritatingly low on all of the music I like to enjoy.
Thanks for any help
I am having the same problem with Motorola Moto E (Second Generation)
Volume is extremely low. 😞
Tried everything but doesnt help.
Yeap, it seems to be something bwt Android Lollipop & Spotify. I'm gonna swipe le hubs's S5 and see if it's acting up on his. It was still running 4.4 last time I checked. Hum.... wonder if my older tablet still has it installed. Hopefully it will be fixed soon as my premium account is alittle worthless unless I can use my phone to stream to the car or bose system 😞
There is still no update from spotify!
I am using Motorola E (Second Gen.) Lollipop 5
I barely hear sound on my headphones.
If spotify doesnt support us, lets we support each:
http://www.apkmirror.com/apk/spotify-ltd/spotify/spotify-2-5-0-942-android-apk-download/
This version helped me to get my sound back!
Did you disable the google nuPlayer on developer tools? I did it and rebooted and then removed all settings of Spotify and installed older version.
Maybe you should go more earlier versions 😞
Yeap, very first thing I tried. Disabled nuplayer (already had devloper tools opened) - uninstalled, rebooted, reinstalled, rebooted. Played fine for 2 songs, then on the 3rd, it went back to the screwed up sounding. Unistalled, rebooted, downgraded 1 version - same thing. Removed and went down to 2.5.0.942 and it STILL did the same thing. I had my hubs try on his S5 - and it sorta worked, after I downgraded Spotify to the last version. His S5is not running Lollipop. I am gonna to try installing on my Tab S (which is running Lollipop) and see if it work. As of now, my Spotify sounds so bad, I won't listen to it on my phone. At this rate, I'm not continuing my Premium account until it's fixed, be it an update from Google (which I've read is coming soon) or an Update from Spotify. Sorry, not paying money for a product I can't use.
I tried to download this version of spotify but my phone keeps saying the download failed. Suggestions? Should I uninstall my current version first?
Its' here:
install apk 2.8 🙂
https://community.spotify.com/t5/Help-Android/Volume-Issues-New-update/m-p/1133655#M43490
I have LG G3 trying to connect via bluetooth to Pioneer FH-X700BT car stereo. After a minute or so the music from Spotify or any other source (google music, etc.) becomes choppy.
I've tried the suggestion on this thread of disabling Nuplayer, but this problem persists.
My spotify player is already up to date to version 2.8.0.1081.
Does anyone here have a similar problem or solution? Thank you.
@dip83 wrote:
I have LG G3 trying to connect via bluetooth to Pioneer FH-X700BT car stereo. After a minute or so the music from Spotify or any other source (google music, etc.) becomes choppy.
I've tried the suggestion on this thread of disabling Nuplayer, but this problem persists.
My spotify player is already up to date to version 2.8.0.1081.
Does anyone here have a similar problem or solution? Thank you.
Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders and a REBOOT!
[COMPLETE GUIDE] How to fix most Android issues
S6 Edge - VZ - 5.0.2 Android version.
NuPlayer was already disabled and I am still having Spotify + Equalizer issues. Same symptoms where the music volume changes along with the bass levels. I've restarted, cleared software and system cache, but the issue persists.
I'm going to try it with NuPlayer active and I will post results.
2.9 seems to have fixed it for me...
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…