Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I recently upgraded from an s4 to a Galaxy s7 and for some reason spotify is messing up in a variety of areas. First of all, seen very commonly in the forums, is the issue of it not appearing on the lock screen. For me it, this is 70% of the time and the remainder of the time it works as it should. However, additionally, it also doesn't do some basic actions like discontinuing a song once the headphones are pulled out, it also keeps playing when I recieve a call. My earphone buttons also don't work anymore. I tried alot of different options including disabling power saving, but still, most of the time these basic features don't work. Additionally, it randomly started playing by itself, full volume, while I was in the library. I've seen alot of people complaining about it not appearing on the lockscreen, but for me, this is one of the many problems. Anyone else had a similair problem, if so were you able to fix it? Thanks in advance.
Solved! Go to Solution.
All these issues, apart from starting playing at full volume in the library, are being discussed in existing threads in which the "fix" to roll back to an older version is suggested.
As for it starting up on its own, one possibility which springs to mind immediately is that someone else has access to your device via connect. The next time this happens, go to spotify settings and check if any strange devices appear under "Connect to a device".