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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397307 Views

547 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8496 Views

0 replies

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Local Files Android

Hi I've got some local files on my laptop which play absolutely fine in the desktop player. I've put them into a playlist and this is now viewable on my Android device. However, when I try and download this and make it offline on my Android mobile, I...

Visitor

Hi   I've got some local files on my laptop which play absolutely fine in the desktop player. I've put them into a playlist and this is now viewable on my Android device. However, when I ...

252 Views

0 replies

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Spofity crash with Android System impact

Hy everyone. I have a Motorola Moto G3 with a SD Card of 32GB. I have the new Andorid Marshmallow and the newest Spotify Version. Seems to be everything ok. I have tried to set a big playlist offline and waited till the download complete. After some ...

Casual Listener

Hy everyone.   I have a Motorola Moto G3 with a SD Card of 32GB. I have the new Andorid Marshmallow and the newest Spotify Version. Seems to be everything ok. I have tried to set a big playlis...

246 Views

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Freezing songs/phone

I have an android Samsung Galaxy S6 running 5.1.1 and I'm finding that my Spotify is freezing my entire phone multiple times a day.I'll jump in my car, plug in the aux and fire up Spotify. Pick a song from my starred playlist (this also happens to an...

Newbie

I have an android Samsung Galaxy S6 running 5.1.1 and I'm finding that my Spotify is freezing my entire phone multiple times a day. I'll jump in my car, plug in the aux and fire up Spotify. Pick a...

258 Views

0 replies

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Problemas con Spotify offline

Me pasa que descargó la música en mi casa, tengo la Spotify Premium pero cuando salgo de mi casa y no tengo WiFi la aplicación se cierra. Como no tengo plan de datos no puedo volver a loggear y no puedo escuchar música. Y aparte cuando vuelvo a mi ca...

Newbie

Me pasa que descargó la música en mi casa, tengo la Spotify Premium pero cuando salgo de mi casa y no tengo WiFi la aplicación se cierra. Como no tengo plan de datos no puedo volver a loggear y no pu...

253 Views

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songs skip continuously

I use map my fitness and solidify together on playlist I created .Songs play a few seconds and skip to the next. I have restarted .Reinstalled .Logged in and out .Very frustrated. Doing 90 day trial and going to cancel .Searched all forums. Help!

Newbie

I use map my fitness and solidify together on playlist I created .Songs play a few seconds and skip to the next. I have restarted .Reinstalled .Logged in and out .Very frustrated. Doing 90 day trial ...

Rickregs79

Newbie

383 Views

1 replies

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Cant Play Songs On-Demand on Kindle Fire Tablets

Brief description of the issue: Unable to select which song I would like to play.Steps to reproduce the issue:Cleared CacheRebootedCleared DataRebootedReinstalled SpotifyRebootedWhat steps you’ve tried already:Your device and operating system: Kindle...

Newbie

Brief description of the issue: Unable to select which song I would like to play. Steps to reproduce the issue: Cleared Cache Rebooted Cleared Data Rebooted Reinstalled Spotify Rebooted Wha...

290 Views

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Solved!! Spottify will not open after marshmallow update - LG G4

So after the marshmallow update on my LG G4 I cannot get spottify to open. I hit the icon, the screen goes black for a split second and then right back to my home screen. Any suggestions short of wiping my phone, reinstalling and praying it works? Th...

Newbie

So after the marshmallow update on my LG G4 I cannot get spottify to open.  I hit the icon, the screen goes black for a split second and then right back to my home screen.  Any suggestions ...

woodandrew90

Roadie

709 Views

1 replies

0 likes

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Get notifications on my phone when a playlist is updated?

Hi guys, I'm new in all of this. I need to get notifications on my phone as quick as possible when someone adds a track to a playlist I'm following. Is there any way to do this? Is it an existing feature?? Is there something similar I can do to get t...

Newbie

Hi guys, I'm new in all of this. I need to get notifications on my phone as quick as possible when someone adds a track to a playlist I'm following.   Is there any way to do this? Is it an exi...

219 Views

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Keeps telling me to upgrade to Premium but am already Premium

Now when I open the app on my Android phone it keeps popping up "Upgrade", "Get Premium"! and so on but I am already a Premium user and pay every month through my Sprint Bill. I checked my Sprint account and Spotify is still a part of my services I p...

Gig Goer

Now when I open the app on my Android phone it keeps popping up "Upgrade", "Get Premium"! and so on but I am already a Premium user and pay every month through my Sprint Bill. I checked my Sprint acc...

357 Views

0 replies

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Songs not downloading to android device when connecting to WIFI

Trying to download songs to my android HTC 1. when i connect to my WIFI and set my settings to online mode, i recieve a message that says that songs "are waiting to download".....but nothing happens. the songs do not download. Is there anyone that ca...

Casual Listener

Trying to download songs to my android HTC 1.  when i connect to my WIFI and set my settings to online mode, i recieve a message that says that songs "are waiting to download".....but nothing ha...

jmattox36

Casual Listener

456 Views

3 replies

0 likes

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Error on listening online

I have a good connection but i cant listen my playlist on my android phone and i can do that on mi ipad. The music is like not avaivable, i can only play them in aleatory. Please help!

Casual Listener

I have a good connection but i cant listen my playlist on my android phone and i can do that on mi ipad. The music is like not avaivable, i can only play them in aleatory. Please help!

banchero123

Casual Listener

486 Views

4 replies

0 likes

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NO SOUND when I try to use my app

I use the Spotify Premium app on my Android and it will work for one song but when it goes to the next one, the time bar will show that the song is playing but no sound will be happening. So then I have to pause it and hit play again, which causes th...

Casual Listener

I use the Spotify Premium app on my Android and it will work for one song but when it goes to the next one, the time bar will show that the song is playing but no sound will be happening. So then I h...

Bittencourt

Spotify Star

507 Views

3 replies

0 likes

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Spotify issues on Android

Hello Everyone!. For start, sorry for my English, Is a little hard for my to write so I going to do the best. My friend have a Samsung galaxy grand 2. The problem start when her Spotify change a song automatically to the next. This next song start wi...

Newbie

Hello Everyone!.   For start, sorry for my English, Is a little hard for my to write so I going to do the best.   My friend have a Samsung galaxy grand 2. The problem start when her &nb...

Bittencourt

Spotify Star

357 Views

1 replies

0 likes

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App wont start, aften i did cancel My premium

Aften i did cancel My prem My app startede acting weird on My Phone, Would skip All songs in My playlist and stop at the same song everytimeAnd i cant delete All data from Spotify, i has 257mb of unwanted data stored on My SD card,All of this because...

Newbie

Aften i did cancel My prem My app startede acting weird on My Phone, Would skip All songs in My playlist and stop at the same song everytime And i cant delete All data from Spotify, i has 257mb of...

511 Views

0 replies

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Spotify on Philips PUK7100 smart TV

Hello, I've bought a Philips PUK7100/12 smart tv.Unfortunately there is no Spotify app for this tv or any opportunity to play the spotify premium music on this device.When will there an app? Kind regards, Jhov

Newbie

Hello,   I've bought a Philips PUK7100/12 smart tv. Unfortunately there is no Spotify app for this tv or any opportunity to play the spotify premium music on this device. When will there&nbs...

485 Views

0 replies

1 likes

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Solved!! [PSA] Do not post in this forum if using the beta

All, Just a PSA - If you have signed up to use the testing (beta) version of the Spotify app and have any issues or comments to make please make sure to post in the Android Beta Board. This board is only for those using the stable release version! Al...

Community Legend

All,   Just a PSA - If you have signed up to use the testing (beta) version of the Spotify app and have any issues or comments to make please make sure to post in the Android Beta Board. Thi...

user-removed

Not applicable

4286 Views

13 replies

1 likes

Android
Beta
test
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Problem with account

I am premium, but my spotify appears as the free version. Help me please.

Newbie

I am premium, but my spotify appears as the free version. Help me please.

Daniel1213

Newbie

481 Views

1 replies

0 likes

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Solved!! Android app wakes the phone screen while locked

Specs: Moto G 4g XT 1040, Android Lollipop 5.01.Bluetooth headset Motorola S03 paired, and set as trusted (bypasses lock screen PIN prompt when connected). Spotify Premium.Latest update wakes my phone and bypasses the lock screen when playing "next s...

Casual Listener

Specs: Moto G 4g XT 1040, Android Lollipop 5.01. Bluetooth headset Motorola S03 paired, and set as trusted (bypasses lock screen PIN prompt when connected). Spotify Premium. Latest update wakes m...

keijodputt

Casual Listener

4870 Views

4 replies

0 likes

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Solved!! No space to download

Hi, im trying to download my music but it keeps stopping and a messages comes up that there is no space left on my mobile (galaxy 5). Its a new mb and has plenty of space free. How can I fix this problem please???

Regular

Hi, im trying to download my music but it keeps stopping and a messages comes up that there is no space left on my mobile (galaxy 5). Its a new mb and has plenty of space free. How can I fix this pro...

Wikidink

Regular

4323 Views

7 replies

0 likes

space
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Connect overruns other audio apps on Android device

Hey guysFingers crossed for a solution.I have an android phone (on WiFi) connected to my HiFi.I run Spotify on it all the time so I can use connect from my phone when at home. Works great.But, if I'm running Stitcher on the android phone connected to...

Visitor

Hey guys Fingers crossed for a solution. I have an android phone (on WiFi) connected to my HiFi. I run Spotify on it all the time so I can use connect from my phone when at home. Works great. B...

663 Views

0 replies

0 likes

audio
Connect
playback
stops
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