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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395974 Views

546 replies

35 likes

Account
Free
  • 395974 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8451 Views

0 replies

7 likes

  • 8451 Views
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  • 7 likes

Why is spotify playing music when the app isnt running, on another device

I got 2 phones, both samsung. Right now spotify is closed on both, but still plays on one of them. The phone spotify is playing on says that its playing from my other phone.This is very anoying, because I dont want to listen to spotify at all some ti...

Visitor

I got 2 phones, both samsung. Right now spotify is closed on both, but still plays on one of them. The phone spotify is playing on says that its playing from my other phone. This is very anoying, ...

Amay

Spotify Star

1060 Views

1 replies

0 likes

  • 1060 Views
  • 1 replies
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Superuser Contribution Not interested option is missing in android app

Found this when googling: https://community.spotify.com/t5/Implemented-Ideas/Discover-Please-add-a-quot-Not-Interested-quot-Button/idi-p/5275001But the option is missing for me on Android. I checked for updates but I'm already up to date.

Visitor

Found this when googling: https://community.spotify.com/t5/Implemented-Ideas/Discover-Please-add-a-quot-Not-Interested-quot-Button/idi-p/5275001 But the option is missing for me on Android. I checke...

Vasil

Moderator

638 Views

1 replies

2 likes

  • 638 Views
  • 1 replies
  • 2 likes

Superuser Contribution Local files greyed out on mobile

PlanPremiumCountryUSADeviceSamsung Galaxy J7 My Question or IssueI added some local files to my desktop playlist that are matching up to songs included in Spotify's catalog. The band is German though, so not all of their songs are playable for me in ...

Casual Listener

  Plan Premium Country USA Device Samsung Galaxy J7   My Question or Issue I added some local files to my desktop playlist that are matching up to songs included in Spotify's catal...

eramaeni

Casual Listener

15784 Views

15 replies

0 likes

Local files for Spotify Mobile
  • 15784 Views
  • 15 replies
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Swipe Down to Sort not working

PlanFreeCountryUSADeviceSamsung GalaxyOperating SystemAndroid My Question or IssueWhen I first downloaded the Spotify App I was able to swipe down while in a playlist and use the Sort feature. Now I no longer can. Where lies the issue??

Visitor

Plan Free Country USA Device Samsung Galaxy Operating System Android   My Question or Issue When I first downloaded the Spotify App I was able to swipe down while in a playlist and use...

Prague

Community Legend

1818 Views

1 replies

1 likes

  • 1818 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution New lockscreen player has microscopic buttons

PlanPremiumCountrySwedenDeviceAsus Zenfone 9Operating SystemAndroid 13 My Question or IssueThe "mini player" on the lockscreen has buttons that are around 3-4mm in diameter...They are hopeless to see or push at a armlenth distance.

Casual Listener

  Plan Premium Country Sweden Device Asus Zenfone 9 Operating System Android 13   My Question or Issue The "mini player" on the lockscreen has buttons that are around 3-4mm in ...

MihailY

Moderator

553 Views

5 replies

0 likes

  • 553 Views
  • 5 replies
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Solved!! I can't change my plan - Screen goes white

Attempting to update my membership through the app, If I select premium double (the option that allows two accounts for $12.99) It just goes to a white screen and spins. This is on a pixel 6 pro running Android 12My account was previously a double, t...

Casual Listener

Attempting to update my membership through the app, If I select premium double (the option that allows two accounts for $12.99) It just goes to a white screen and spins. This is on a pixel 6 pro ...

Amay

Spotify Star

2088 Views

5 replies

0 likes

  • 2088 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution AI DJ playinga single song in blocks of a single artist

I love the new feature and understand it's in beta, but the past couple days when the DJ introduces a block of songs from an artist, it plays one song then introduces the next block of songs. This is the only type of block it cuts short.

Regular

I love the new feature and understand it's in beta, but the past couple days when the DJ introduces a block of songs from an artist, it plays one song then introduces the next block of songs. This is...

AlejaR

Moderator

903 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Superuser Contribution How to disable Spotify to start playing upon another app's notification?

When I'm watching a video on some other platform, and then notification (with sound) comes from a different app, Spotify starts playing song on it's own. I don't want to disable the notifications from other apps and by no means this should trigger Sp...

Newbie

When I'm watching a video on some other platform, and then notification (with sound) comes from a different app, Spotify starts playing song on it's own. I don't want to disable the notifications fro...

Lyubka

Moderator

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution When i play a playlist the songs in my queue will randomly change

Song in the queue will randomly change and i will have to go to the playlist and hit play on the last song that played before the queue change

Visitor

Song in the queue will randomly change and i will have to go to the playlist and hit play on the last song that played before the queue change

Joan

Moderator

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

I have a new phone and can't transfer library from old phone

My old phone is broken I pay for Premium so should have my library on the new phone

Casual Listener

My old phone is broken I pay for Premium so should have my library on the new phone

Amay

Spotify Star

272 Views

1 replies

0 likes

  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution tracks not playing in order

Even though shuffle play is off, Spotify will not play the songs in most playlists in order. It will play the first 3 or 4 in order, then start skipping songs. I am listening on an Echo dot, controlling it through the app on my android phone. Another...

Regular

Even though shuffle play is off, Spotify will not play the songs in most playlists in order. It will play the first 3 or 4 in order, then start skipping songs. I am listening on an Echo dot, controll...

Lyubka

Moderator

262 Views

1 replies

0 likes

  • 262 Views
  • 1 replies
  • 0 likes

Superuser Contribution No internet connection on wi-fi

When using a wi-fi connection on my samsung galaxy s22, Spotify search does not work and I get "no internet connection" displayed in the app Switching to mobile data makes the problem go away Additionally, while on wi-fi, asking Google assistant to s...

Visitor

When using a wi-fi connection on my samsung galaxy s22, Spotify search does not work and I get "no internet connection" displayed in the app Switching to mobile data makes the problem go away Add...

Dian

Spotify Legend

724 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Sleep timer not working with podcasts

I use some podcasts to help me get to sleep, but I've noticed that the sleep timer doesn't work with them, episodes keep playing even though I set the timer to stop playing after the episode or an hour. Is this a known issue? PlanPremiumCountryUK Dev...

Music Fan

I use some podcasts to help me get to sleep, but I've noticed that the sleep timer doesn't work with them, episodes keep playing even though I set the timer to stop playing after the episode or an ho...

theslowdon

Visitor

27658 Views

48 replies

10 likes

Podcasts
Sleep Timer
  • 27658 Views
  • 48 replies
  • 10 likes

Superuser Contribution I'm not getting the pause button or play next button images.it comes like n

I'm using Spotify since last 6 month i use to update whenever it's available for. After my second update the graphs are not shown like pause button or play next button, it shows like (no graph)

Visitor

I'm using Spotify since last 6 month i use to update whenever it's available for. After my second update the graphs are not shown like pause button or play next button, it shows like (no graph)

Eni

Moderator

373 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution [Android][Playlists] Multiselecting songs in a playlist

I added 1 song to my playlist and suddenly I got about 200-400 rock songs added with it. I do not like rock songs and I need a way to easily select all of them at once and delete them.

Visitor

I added 1 song to my playlist and suddenly I got about 200-400 rock songs added with it. I do not like rock songs and I need a way to easily select all of them at once and delete them.

MihailY

Moderator

315 Views

1 replies

0 likes

Android
Playlists
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Superuser Contribution Music goes silent mid song

I have recently updated my account to family account. So i have created a user for my other half and linked it to my account. For some reason when he is logged in as me spotify works perfectly fine, when hes logged in as himself the music just goes s...

Visitor

I have recently updated my account to family account. So i have created a user for my other half and linked it to my account. For some reason when he is logged in as me spotify works perfectly fine, ...

Vasil

Moderator

286 Views

1 replies

0 likes

  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't connect to android auto unless you force stop and restart

I've got an oppo find X3 pro and there's a recurring problem with the latest version of Spotify where it refuses to connect to android auto unless you force stop and restart the app. Can anyone help?

Newbie

I've got an oppo find X3 pro and there's a recurring problem with the latest version of Spotify where it refuses to connect to android auto unless you force stop and restart the app. Can anyone help?

Lyubka

Moderator

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Can't add albums to library

I have always highlighted the heart button to add an album to my library. Now, highlighting the heart does nothing and the heart becomes unhighlighted when I navigate away from the album then go back to it.

Casual Listener

I have always highlighted the heart button to add an album to my library. Now, highlighting the heart does nothing and the heart becomes unhighlighted when I navigate away from the album then go bac...

Prague

Community Legend

1159 Views

3 replies

1 likes

  • 1159 Views
  • 3 replies
  • 1 likes

Superuser Contribution app very slow on mobile network but ok on wifi

Plan :PremiumCountry : France DeviceRedmi note 8 proOperating SystemAndroid 10 / miui 12.0.4 Hello, when I use spotify with the mobile network the application run after 58sec (black screen with a circle green and home serach library but nothing else)...

Newbie

Plan :Premium Country : France   Device Redmi note 8 pro Operating System Android 10 / miui 12.0.4   Hello, when I use spotify with the mobile network the application run after 58se...

AlejaR

Moderator

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes