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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

392444 Views

545 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8258 Views

0 replies

7 likes

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"Device is not compatible with this version" on HTC desire.

Hey, as the title states, i get this message when trying to download the spotify app on my HTC Desire.Is this a mistake or am i really not able to download it on a Desire? It's pretty frustrating, since this is one of the reasons i got premium.In adv...

Newbie

Hey, as the title states, i get this message when trying to download the spotify app on my HTC Desire. Is this a mistake or am i really not able to download it on a Desire? It's pretty frustrating, ...

Daniel

Community Legend

2022 Views

1 replies

0 likes

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spotify premium pausing when turning down volume samsung s3

HiIve had premium for about 7months now and its been like this only since spotify free was launched on mobile. I believe it is an spotify free feature. Please help! Clean reinstall and updating does NOT change this.Literally secounds from smashing my...

Regular

Hi Ive had premium for about 7months now and its been like this only since spotify free was launched on mobile. I believe it is an spotify free feature. Please help! Clean reinstall and updating doe...

kudas

Regular

774 Views

7 replies

0 likes

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Solved!! always offline

T-Mobile HTC m8. App almost always says I'm disconnected. I'm not in offline mode and I've got the cellular data option checked. Gave a poor review and was told to post here for help

Casual Listener

T-Mobile HTC m8. App almost always says I'm disconnected. I'm not in offline mode and I've got the cellular data option checked. Gave a poor review and was told to post here for help

waterrj

Casual Listener

643 Views

2 replies

0 likes

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Share / Send playlists containing songs between laptop and android phone.

Hello, I have created a couple of playlists containing a few hundred songs in each that I've selected to be available offline on my laptop. The playlists are of course attached to my account. The question is how can I import those playlists containin...

Newbie

Hello,   I have created a couple of playlists containing a few hundred songs in each that I've selected to be available offline on my laptop. The playlists are of course attached to my accou...

Carina

Community Legend

286 Views

1 replies

0 likes

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Playlist not repeating

I have Spotify Premium and I'm running Android 5.0 on a Nexus 5. I've only recently noticed that my smaller playlists no longer auto-repeats and requires manual play push to restart the list. When was the change made? Was this a change or is it a bug...

Casual Listener

I have Spotify Premium and I'm running Android 5.0 on a Nexus 5.   I've only recently noticed that my smaller playlists no longer auto-repeats and requires manual play push to restart the li...

eddgr

Casual Listener

811 Views

4 replies

0 likes

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Galaxy S4 spotify widget issue

Hey everyone, first post here. So I've got Spotify Premium. Using it on my Galaxy S4 which is running android 4.4.2 via spotify's 4x1 widget on my home screen. The widget works fine while music is playing but after I stop the music, the album art, ar...

Casual Listener

Hey everyone, first post here.  So I've got Spotify Premium.  Using it on my Galaxy S4 which is running android 4.4.2 via spotify's 4x1 widget on my home screen.  The widget works...

374 Views

0 replies

0 likes

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Bluetooth connection in Volvo V60 is not working correct

I have a Volvo V60 and I connect my Xperia Z2 by bluetooth. As long as I change track with the phone the artist, album, song etc is transmitted to the car LCD display just fine. But when I use the controller on the steering wheel the info is still th...

Gig Goer

I have a Volvo V60 and I connect my Xperia Z2 by bluetooth. As long as I change track with the phone the artist, album, song etc is transmitted to the car LCD display just fine. But when I use th...

RutgerManger

Gig Goer

2384 Views

4 replies

0 likes

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Spotify premium

I upgraded to spotify premium the payment has been taken and it is not working.. I have logged into and out several times on the web and the app on my iPhone I have also deleted the app and reinstalled .. Still not working. Can anyone help as this is...

Newbie

I upgraded to spotify premium the payment has been taken and it is not working.. I have logged into and out several times on the web and the app on my iPhone I have also deleted the app and reinstal...

Daniel

Community Legend

470 Views

2 replies

0 likes

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Massive fail: Spotify with Premium on Dedicated Walkman.

I have a Sony Walkman for only one purpose. I have basically only one app on it: Spotify (with a premium account). I am now replacing spotify with old MP3s again for one single reason: You can't depend on Spotify. And that is an impressive failure of...

Roadie

I have a Sony Walkman for only one purpose. I have basically only one app on it: Spotify (with a premium account).   I am now replacing spotify with old MP3s again for one single reason: Y...

WilliamOffline

Roadie

574 Views

3 replies

0 likes

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Solved!! Spotify app no longer working on Sony Xperia Z

I signed up for premium a couple of days and had enjoyed the Spotify app on my Sony Xperia Z with kitkat. However today the app has just stopped working. The Spotify app just brings up a blank screen (with the top left hand corner occupied with the s...

Visitor

I signed up for premium a couple of days and had enjoyed the Spotify app on my Sony Xperia Z with kitkat. However today the app has just stopped working. The Spotify app just brings up a blank screen...

Daniel

Community Legend

10820 Views

9 replies

0 likes

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All my Albums are missing from phone but not from PC

Hi All, HELP! I have lots of saved albums on my spotify desktop software, and I did have them on my Samsung Galaxy S2, but they have just vanished from phone, all my music! gone! I can still access it through my spotify desktop but I would like to li...

Music Fan

Hi All,   HELP!    I have lots of saved albums on my spotify desktop software, and I did have them on my Samsung Galaxy S2, but they have just vanished from phone, all my music...

DavidJackson

Newbie

4992 Views

21 replies

0 likes

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And....it's gone....

It happens....you work a few weeks abroad, get back ...have a walk with your walkman and in the middle of an album the music stops.... Turns out that there is a 30-day limit for off line songs. At Spotify it must be in the mission statement to annoy ...

Roadie

It happens....you work a few weeks abroad, get back ...have a walk with your walkman and in the middle of an album the music stops....   Turns out that there is a 30-day ...

Carina

Community Legend

755 Views

3 replies

0 likes

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Turn on 2/3G sync option missing.

Offline playlists doing the normal thing of becoming unavailble untill re synced however when I connect to my wifi spotify asks for 2/3g syncing to be turned on, I cannot find this option anywhere. My reasearch sugests it should be under settings, mu...

Newbie

Offline playlists doing the normal thing of becoming unavailble untill re synced however when I connect to my wifi spotify asks for 2/3g syncing to be turned on, I cannot find this option anywhere. M...

Daniel

Community Legend

687 Views

2 replies

0 likes

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Songs stop

I have a Galaxy S5, Spotify Premium. Has always worked fine. Suddenly, song will play for only two or three seconds then stop. I have signed out and then back in. I have uninstalled and reinstalled twice. Still not working. Help.

Casual Listener

I have a Galaxy S5, Spotify Premium. Has always worked fine. Suddenly, song will play for only two or three seconds then stop. I have signed out and then back in. I have uninstalled and reinstalled...

Daniel

Community Legend

498 Views

3 replies

0 likes

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upgrade tu premium and lost all my playlist

Hi. I just upgrade to premium and i cant access any of my playlist. Help!

Newbie

Hi. I just upgrade to premium and i cant access any of my playlist. Help!  

Daniel

Community Legend

356 Views

2 replies

0 likes

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  • 2 replies
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Which is the latest stable version of Spotify for Android?

Can someone help confirm the version number of the latest version of Spotify for Android? I saw some posts about 1.8.0 but it seems to be rolling out to select users only at the moment, so I want to know the details of the version right before that. ...

Newbie

Can someone help confirm the version number of the latest version of Spotify for Android? I saw some posts about 1.8.0 but it seems to be rolling out to select users only at the moment, so I want to ...

Daniel

Community Legend

1813 Views

1 replies

0 likes

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Solved!! Playlist sorting by time added

Hello. I have a quick question. I would really like to sort my music on my Samsung S4 by the time i added it, but i have found no way to do this so far. I have seen different android users and iphone users beeing able to do this on their phone, so i ...

Casual Listener

Hello. I have a quick question.   I would really like to sort my music on my Samsung S4 by the time i added it, but i have found no way to do this so far. I have seen different android users...

Alkathar

Casual Listener

615 Views

2 replies

0 likes

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Philips AS111 bluetooth alarm clock

Hello, I have a Philips AS111 Bluetooth speaker, but since I use spotify I can't use the alarm function because it needs downloaded songs. Now my question is whether someone knows a good app to use or a way around this. Regards, Rick

Newbie

Hello,   I have a Philips AS111 Bluetooth speaker, but since I use spotify I can't use the alarm function because it needs downloaded songs.   Now my question is whether someone kno...

457 Views

0 replies

0 likes

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Solved!! Stop Playback After Current Track when screen goes off..

Hello, I just upgraded to Premium. Im on a Galaxy S5 running 4.4.2. If my screen goes to sleep or off spotify stops playing after the current track finishes. I can't find any setting to change this. Please help. Thanks in advance. PS I already tried ...

Casual Listener

Hello, I just upgraded to Premium. Im on a Galaxy S5 running 4.4.2. If my screen goes to sleep or off spotify stops playing after the current track finishes. I can't find any setting to change this. ...

Silman

Casual Listener

1185 Views

7 replies

0 likes

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Android change the song when sync local files from Computer

Hi, I follow the instructions to create and sync local files. I create a playlist, add the files and select "offline". When the playlist sync to my Android (moto x) spotify messes up the song, downloading other song from the artist.

Casual Listener

Hi,   I follow the instructions to create and sync local files. I create a playlist, add the files and select "offline". When the playlist sync to my Android (moto x) spotify messes up the s...

Daniel

Community Legend

516 Views

3 replies

0 likes

  • 516 Views
  • 3 replies
  • 0 likes