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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

393628 Views

546 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8336 Views

0 replies

7 likes

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HOW TO: Saving to SD Card - ( 0.5.12.52 ) almost gave me cancer

I have no idea what you guys are doing in your software developement team, but all i can say is that you can do far better!LET ME TELL YOU MY STORY:first of all - my device: Samsung Galaxy S2 with 4.1.2 Jelly Bean + Touch wiz ( stock ROM ) So i just ...

Casual Listener

I have no idea what you guys are doing in your software developement team, but all i can say is that you can do far better! LET ME TELL YOU MY STORY: first of all - my device: Samsung Galaxy S2...

Taylor

Community Legend

892 Views

1 replies

1 likes

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  • 1 likes

gray overlay on screen

My Spotify on my Galaxy Tab has a gray overlay on the screen. It was not there until my 2 day trial expired. I upgraded to Premium, but the gray overlay is still there. I can navigate and playa song, but it is all covered over by the gray "film".Albu...

Newbie

My Spotify on my Galaxy Tab has a gray overlay on the screen.  It was not there until my 2 day trial expired.  I upgraded to Premium, but the gray overlay is still there.  I can naviga...

Taylor

Community Legend

1427 Views

2 replies

0 likes

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Artist Entire Library Shuffle No Longer Works

I'm very upset with the new changes to the Spotify upgrade.I cannot use the shuffle option for the artist's entire music library.Shuffle only works on one album.Shuffle plays all the songs on one album rather than jump all around the catalogue.WTF?

Casual Listener

I'm very upset with the new changes to the Spotify upgrade.I cannot use the shuffle option for the artist's entire music library.Shuffle only works on one album.Shuffle plays all the songs on one alb...

DennisC3737

Casual Listener

629 Views

3 replies

2 likes

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can i play music in a week without internet?

can i play synced songs in offline mode in a week, on a vacation forexample?

Casual Listener

can i play synced songs in offline mode in a week, on a vacation forexample?

Taylor

Community Legend

758 Views

3 replies

0 likes

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  • 3 replies
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Solved!! New Update - Spotify for Android 0.5.12.54

New Update - Spotify for Android 0.5.12.54 now available in Google Play. Release notes - EXACTLY THE SAME AS THE PREVIOUS VERSION!! Oh really Spotify, so absolutely nothing has changed between this version and the last version? Publishing release not...

Community Legend

New Update - Spotify for Android 0.5.12.54 now available in Google Play.   Release notes - EXACTLY THE SAME AS THE PREVIOUS VERSION!!   Oh really Spotify, so absolutely nothing has ...

Goodman

Spotify Legend

1523 Views

3 replies

0 likes

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Release Notes - Spotify for Android 0.5.11.4

What's new in this version: - Fixed: An occasional problem that could remove offline playlists from the device.

Spotify Legend

What's new in this version: - Fixed: An occasional problem that could remove offline playlists from the device.

Goodman

Spotify Legend

2665 Views

8 replies

2 likes

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  • 8 replies
  • 2 likes

HELP

I have addressed this issue for two weeks now. It has gotten much worse. I can not modify my spotify on FB it gives me a whitelist error message.. I can not make any privacy changes on FB to Spotify they will not allow me. NOW I CAN NOT LOAD SPOTIUFY...

Visitor

I have addressed this issue for two weeks now. It has gotten much worse. I can not modify my spotify on FB it gives me a whitelist error message.. I can not make any privacy changes on FB to Spotify ...

Taylor

Community Legend

488 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

All downloaded playlists at top (Atrix 2)

Atrix 2 running ICS. In the Spotify mobile app, on the Playlists screen, ALL my downloaded playlists are listed at the top under a "Downloaded" header, in some fashion that looks basically random. All my neatly organized folders and such are at the b...

Casual Listener

Atrix 2 running ICS.   In the Spotify mobile app, on the Playlists screen, ALL my downloaded playlists are listed at the top under a "Downloaded" header, in some fashion that looks basically r...

319 Views

0 replies

0 likes

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Because of the quality of the apps, I've sadly had to unsubscribe.

I do love the service, but I mainly use it on my phone and tablet (both Android devices). I'd love to continue with it, but I'm just completely fed up with the quality of the apps. Apart from the looks, the app from over a year ago had much better fu...

Visitor

I do love the service, but I mainly use it on my phone and tablet (both Android devices). I'd love to continue with it, but I'm just completely fed up with the quality of the apps.   Apart fro...

Taylor

Community Legend

545 Views

3 replies

1 likes

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  • 1 likes

Solved!! premium problems

Hello, i have just purchased premium and am currently logged in and cannot access the service, please help.

Newbie

Hello, i have just purchased premium and am currently logged in and cannot access the service, please help.

Taylor

Community Legend

626 Views

2 replies

0 likes

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No Internet connection available

I am sick and tired of this message and want it fixed now!Please help me and don't say like oh you have to enable wifi or oh your not on 3g. Well guess what? I am on 3g and wifi still no connection to spotify on my SG note 2. On IOS it seems to work,...

Music Fan

I am sick and tired of this message and want it fixed now! Please help me and don't say like oh you have to enable wifi or oh your not on 3g. Well guess what? I am on 3g and wifi still no connecti...

Dshay

Newbie

873 Views

1 replies

0 likes

No connection available
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next song does not play untill i wake the screen

So right now this is what I have and have doneI am currently running a cm10 like ROM on a Galaxy S3. so I am not sure how compadable Spotify since I know they are not good with updates :-[ A song plays fine without a problem but when the screen is of...

Gig Goer

So right now this is what I have and have done I am currently running a cm10 like ROM on a Galaxy S3. so I am not sure how compadable Spotify since I know they are not good with updates :-[ A ...

user-removed

Not applicable

1404 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

Music no longer playing on samsung galaxy tab 2 7"

No music for a couple of weeks. Is there anyone with an old android app available?

Casual Listener

No music for a couple of weeks. Is there anyone with an old android app available?

ACompletedProfi

Casual Listener

1174 Views

2 replies

0 likes

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No way to pause first song in playlist

When I first open Spotify on Android, open a playlist, and play the first song, it doesn't show up at the bottom of the screen, i.e., where you have the ability to fast-forward through the song, pause it, etc., so the only way to actually pause the m...

Regular

When I first open Spotify on Android, open a playlist, and play the first song, it doesn't show up at the bottom of the screen, i.e., where you have the ability to fast-forward through the song, paus...

Liam

Community Legend

694 Views

3 replies

0 likes

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Solved!! gift card

I have a Samsung Galaxy Express and have downloaded Spotify. I used a gift card worth 10 dollars to use Premium on my phone, but when I open the Spotify app, all the songs in my playlists are greyed out. How do I fix this?

Newbie

I have a Samsung Galaxy Express and have downloaded Spotify. I used a gift card worth 10 dollars to use Premium on my phone, but when I open the Spotify app, all the songs in my playlists are greyed ...

user-removed

Not applicable

1065 Views

2 replies

0 likes

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Move Spotify and Spotify Data to SD Card

I subscribe to Spotify Premium and I just got a new Android phone (Samsung Galaxy Note 2). On my old phone (Motorola Droid 2) I had my Spotify songs/playlists stored on my external SD card. This is critical for me as I store a tremendous amount of mu...

Newbie

I subscribe to Spotify Premium and I just got a new Android phone (Samsung Galaxy Note 2). On my old phone (Motorola Droid 2) I had my Spotify songs/playlists stored on my external SD card....

thatdbaclk

Newbie

19052 Views

3 replies

8 likes

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  • 3 replies
  • 8 likes

Facebook connection

I just updated to newest android app.A few seconds after login a "splash" window appears and want me to connect to Facebook.I do not want and press cancel in the top left hand corner.... Button does not work...Now I can´t use Spotify which I pay ever...

Casual Listener

I just updated to newest android app. A few seconds after login a "splash" window appears and want me to connect to Facebook. I do not want and press cancel in the top left hand corner.... Button d...

DirH

Casual Listener

1932 Views

8 replies

0 likes

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asus nexus 7

trying to install Spotify on my new 3g Nexus 7, all i get is "This app is incompatible with your 02 Asus nexen 7"

Casual Listener

trying to install Spotify on my new 3g Nexus 7, all i get is "This app is incompatible with your 02 Asus nexen 7"

groovekate

Casual Listener

1691 Views

2 replies

0 likes

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Android-spotify to Mac

Got a samsung galaxy 3 . got spotify premium app - dowloaded songs to phone - I want to transfer the songs to my IMac can't transfer to Mac- using Kies the Spotify songs don't show up on the list...help thanks.

Newbie

Got a samsung galaxy 3 . got spotify premium app  - dowloaded songs to phone - I want to transfer the songs to my IMac can't transfer to Mac- using Kies  the Spotify songs don't show up on ...

Peter__

Community Legend

476 Views

1 replies

0 likes

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  • 1 replies
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wont play as I need premium but I have one

I did a free 48 hour trial on Facebook. Now I subscribe to premium but it won't let me play and says I need premium

Newbie

I did a free 48 hour trial on Facebook. Now I subscribe to premium but it won't let me play and says I need premium

Peter__

Community Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes