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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

393649 Views

546 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8336 Views

0 replies

7 likes

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Spotify installed on Android phone, audio will not play

Spotify was working fine on my Android phone until a few days ago. Now, the software appears to be working fine but no audio will play. I already 1) checked the audio on other applications (such as YouTube) and it's working fine, 2) uninstalled then ...

Music Fan

Spotify was working fine on my Android phone until a few days ago. Now, the software appears to be working fine but no audio will play. I already 1) checked the audio on other applications (such as Y...

Lanesha

Casual Listener

1210 Views

3 replies

0 likes

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Battery drain bug under ICS

Under ICS Spotify triggers the service "Mediaserver" and makes it go wild.The service is needed for music-apps, but something is going wrong. Triggered by Spotify, the service drains battery very strong, the cellphone is going hot, you lose per hour ...

Casual Listener

Under ICS Spotify triggers the service "Mediaserver" and makes it go wild. The service is needed for music-apps, but something is going wrong. Triggered by Spotify, the service drains battery very s...

jk799

Regular

8847 Views

19 replies

9 likes

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  • 19 replies
  • 9 likes

Spotify no longer appears in "Phone Search" for google voice search

Before the latest update, I was able to use Google's voice search to play tracks on Spotify by saying things like "Play Surfer Rosa" but now it does not work, and Spotify does not appear in the list of applications to use for "Phone Search" in the Go...

Casual Listener

Before the latest update, I was able to use Google's voice search to play tracks on Spotify by saying things like "Play Surfer Rosa" but now it does not work, and Spotify does not appear in the list ...

seanonymous

Casual Listener

945 Views

1 replies

0 likes

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Lyssna på spotify på mobilen

Hej!' Vi har spotify premium, men kan bara lyssna via datorn. Via mobiler har det slutat att fungera. Det slutade för ca en vecka sedan (samsung galaxy SII och SIII). Vad ska vi göra?

Newbie

Hej!'   Vi har spotify premium, men kan bara lyssna via datorn. Via mobiler har det slutat att fungera. Det slutade för ca en vecka sedan (samsung galaxy SII och SIII). Vad ska vi göra?

skaris

Regular

550 Views

1 replies

0 likes

  • 550 Views
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Empty playlists. Only radio works, but not from playlists.

DescriptionPlaylists are empty on my Android device. Following all steps above do not help.What are the steps you took to get to the error/issue?Open Spotify on AndroidSelect a random playlist, synced or not.Open itIt's emptyWhat I expected to happen...

Visitor

Description Playlists are empty on my Android device. Following all steps above do not help. What are the steps you took to get to the error/issue? Open Spotify on Android Select a random playl...

339 Views

0 replies

0 likes

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I'm getting sick and tired of this. Offline files location.

I have a ricomagic hooked up to my telly which I mostly use for spotify.When I first installed it a couple of months ago I could only download to the internal memory (2gb)So to work around this, I swapped the external sd and internal memory. Voila, 3...

Casual Listener

I have a ricomagic hooked up to my telly which I mostly use for spotify. When I first installed it a couple of months ago I could only download to the internal memory (2gb) So to work around this, ...

Peter__

Community Legend

555 Views

3 replies

0 likes

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spotify premium notnactivated

I signed up for spotify premium and my credit card was billed but my premium will not activate its been 7 hours

Newbie

I signed up for spotify premium and my credit card was billed but my premium will not activate its been 7 hours

Peter__

Community Legend

579 Views

4 replies

0 likes

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playback stops - bug

When playing certain songs (eg. "The Pusher" by Blind Mellon) playback stops after ~30 seconds. This happens with the streaming and downloaded versions of the same track, and sometimes displays the error "this track is not available". It only happens...

Newbie

When playing certain songs (eg. "The Pusher" by Blind Mellon) playback stops after ~30 seconds. This happens with the streaming and downloaded versions of the same track, and sometimes displays the e...

Peter__

Community Legend

501 Views

1 replies

0 likes

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  • 1 replies
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Downloaded playlists on my Android have disappeared - Galaxy S2

I have just noticed after the recent update that my offline / downloaded playlists are no longer showing within my mobile spotify app. These were previously saved to my SD card and the SD card is still full with all of the song data however Spotify c...

Casual Listener

I have just noticed after the recent update that my offline / downloaded playlists are no longer showing within my mobile spotify app.    These were previously saved to my SD card and the...

erictonito

Casual Listener

1107 Views

6 replies

1 likes

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Copy Cached Music From PC to Android

Hi, I have a fair few songs downloaded offline on my Mac, but I'd like to transfer those songs to my Android phone without re-downloading them, as I've almost used my data allowance. Unfortunately, connecting my phone to Wifi isn't doable because, we...

Newbie

Hi, I have a fair few songs downloaded offline on my Mac, but I'd like to transfer those songs to my Android phone without re-downloading them, as I've almost used my data allowance. Unfortunately, c...

Peter__

Community Legend

1853 Views

1 replies

0 likes

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  • 1 replies
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Apps on Devices?

I am not new to Spotify but I have never put in much effort to how it works, just used it at a surface level. I have just got the trial premium and will purchase it once the 30 days is complete. But on my andriod tablet I cannot view apps I have on m...

Newbie

I am not new to Spotify but I have never put in much effort to how it works, just used it at a surface level.   I have just got the trial premium and will purchase it once the 30 days is compl...

Liam

Community Legend

466 Views

1 replies

0 likes

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  • 1 replies
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How is the bandwidth used while frequently skipping songs on a radio streaming?

I have done some search here but I did not found an answer to this. When I’m listening to streaming on a radio station and I don’t know the song that’s proposed, as anyone, I might listen to it a little bit for a few seconds until I decide what to do...

Regular

I have done some search here but I did not found an answer to this.   When I’m listening to streaming on a radio station and I don’t know the song that’s proposed, as anyone, I might listen to...

tr32ck

Regular

2338 Views

5 replies

0 likes

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  • 5 replies
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Android Client won't let me stream my music!

Just recently purchased Premium (after a horrid incident with my Facebook being deactivated and being charged twice before being refunded (staff made it easy, the client didn't. :C)) and I've discovered that my Android client won't allow me to stream...

Casual Listener

Just recently purchased Premium (after a horrid incident with my Facebook being deactivated and being charged twice before being refunded (staff made it easy, the client didn't. :C)) and I've discove...

Peter__

Community Legend

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
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dowloaded files

on the future do we intend to improve the limit of 3333 file dowload on the device ?P.S.once download an album ,for example W.A.Mozart ,idfi downolad other album ,i have problem with cover :paly a titele and see an other cover ...non didived by album...

Casual Listener

on the future do we intend to improve the limit of 3333 file dowload on the device ? P.S.once download an album ,for example W.A.Mozart ,idfi downolad other album ,i have problem with cover :paly a ...

gio_b

Casual Listener

645 Views

3 replies

0 likes

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  • 3 replies
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No playing continuously

Any body figure out how to fix the "not continuosly" playing problem? its been working fine for over a year and a half.... and now for some reason it no longer works. Yes, I tried a clean install.

Visitor

Any body figure out how to fix the "not continuosly" playing problem? its been working fine for over a year and a half.... and now for some reason it no longer works. Yes, I tried a clean install.&nb...

371 Views

0 replies

2 likes

  • 371 Views
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  • 2 likes

Premium account not allowing me to play the downloaded tracks offline

For some reason today my both Android devices (Samsung Galaxy & Nexus 7) didn't allow me to play the downloaded tracks offline even though I'm up to date with my payments for the Premium subscription. Is it a bug or is a business decission to not all...

Casual Listener

For some reason today my both Android devices (Samsung Galaxy & Nexus 7)  didn't allow me to play the downloaded tracks offline even though I'm up to date with my payments for the Premium su...

u2space

Casual Listener

808 Views

6 replies

0 likes

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Help my android still wont let me stay logged in to spotify

Is facebook trying to take over the universe? I dont even understand what my spotify is doing on my phone. I log in then it shows my playlists then a screen comes up that says "get better recomendations by logging in with facebook" or something like ...

Music Fan

Is facebook trying to take over the universe? I dont even understand what my spotify is doing on my phone. I log in then it shows my playlists then a screen comes up that says "get better recomendati...

Sam

Spotify

1372 Views

7 replies

0 likes

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Can't sync local files + Last Update destroyed Lockscreen control etc.

Hi, I have synchronized a lot of good, local stored music via Spotify playlists on my Samsung Galaxy S3 from my old PC (which is broken now and consequently all my locally stored music is gone) .Now I have a new PC and want to sync my "locally stored...

Music Fan

Hi,    I have synchronized a lot of good, local stored music via Spotify playlists on my Samsung Galaxy S3 from my old PC (which is broken now and consequently all my locally stored ...

383 Views

0 replies

0 likes

  • 383 Views
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Synced Files Won't Play On Galaxy S3

Local files from my pc that I sync onto my S3 won't play. Well it will play but only for a few seconds then skip on to the next track. While it's doing this I would notice that the playtime would show some crazy number like -7593:5 out of 3:25 second...

Newbie

Local files from my pc that I sync onto my S3 won't play. Well it will play but only for a few seconds then skip on to the next track. While it's doing this I would notice that the playtime would sho...

hop3less

Casual Listener

786 Views

3 replies

0 likes

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Wireless Sync from Android to PC not working

Hello, Since the last update, I have not been able to sync wirelessly (via Wifi from PC to Android), so that I can sync my local tracks. Enabling the wifi on my phone, my device does not show up on the desktop (windows 7, ethernet) client. This used ...

Music Fan

Hello,   Since the last update, I have not been able to sync wirelessly (via Wifi from PC to Android), so that I can sync my local tracks.   Enabling the wifi on my phone, my device doe...

cybermaniac

Music Fan

1141 Views

4 replies

0 likes

  • 1141 Views
  • 4 replies
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