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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

393112 Views

546 replies

35 likes

Account
Free
  • 393112 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8313 Views

0 replies

7 likes

  • 8313 Views
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Cannot sync local files.

I'm on a school network, have tried reintalling, have updated everything, and even turned off my firewall. My GS3 will not show up under devices no matter what I do. When will we be able to sync over USB?

Regular

I'm on a school network, have tried reintalling, have updated everything, and even turned off my firewall. My GS3 will not show up under devices no matter what I do.   When will we be able t...

izfactor786

Gig Goer

1287 Views

10 replies

0 likes

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Cannot login - Android Samsung Galaxy S2

Just installed Spotify on my Android Samsung Galaxy S2. Have premium account. I get an error msg: unable to login. Either the Username or Password is incorrect. However both ARE correct. Now I start to get pissed. What do I do to fix this?

Newbie

Just installed Spotify on my Android Samsung Galaxy S2. Have premium account. I get an error msg: unable to login. Either the Username or Password is incorrect. However both ARE correct. Now I start ...

Peter__

Community Legend

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
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Equalizer and Sync Troubles

So, I've uninstalled and reinstalled the app, uninstalled and reinstalled on my computer, yet no matter what I do, my PC CAN NOT FIND MY DEVICE. And very very rarely, after downloading an entire playlist, my PC will find my device and start syncing a...

Casual Listener

So, I've uninstalled and reinstalled the app, uninstalled and reinstalled on my computer, yet no matter what I do, my PC CAN NOT FIND MY DEVICE. And very very rarely, after downloading an entire play...

328 Views

0 replies

0 likes

  • 328 Views
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  • 0 likes

Not a satisfied customer

First off, i really like what spotify is doing. It was my first time using a service like this and i immediatly went for the full plan because it stroked me as very good value, still does. If it worked, which it doesn't. Sorry if this sounds harsh, i...

Casual Listener

First off, i really like what spotify is doing. It was my first time using a service like this and i immediatly went for the full plan because it stroked me as very good value, still does. If it work...

Sb4711

Casual Listener

680 Views

6 replies

0 likes

  • 680 Views
  • 6 replies
  • 0 likes

premium membership

Just paid to be a premium member and I'm not getting the premium benifits

Newbie

Just paid to be a premium member and I'm not getting the premium benifits

Liam

Community Legend

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

I'm going to stop paying for Spotify Premium if these problems continue

Hi everyone, I got a GSIII. I am currently on the Premium 30 day Trial.. I love the idea of it. I am going to emphasize that **I REALLY WANT TO USE SPOTIFY PREMIUM. I WANT TO USE SPOTIFY AS MY MAIN MUSIC PLAYER. I REALLY DO.** But over the past 3 wee...

Regular

Hi everyone,   I got a GSIII. I am currently on the Premium 30 day Trial.. I love the idea of it. I am going to emphasize that **I REALLY WANT TO USE SPOTIFY PREMIUM. I WANT TO USE SPOTIFY A...

munchkin42

Gig Goer

2840 Views

22 replies

0 likes

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  • 22 replies
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Premium help

I have just bought premium but on my mobile and on my computer it still says i am on free and wont givde me anything from premium Why is this?

Newbie

I have just bought premium but on my mobile and on my computer it still says i am on free and wont givde me anything from premium Why is this?

Liam

Community Legend

363 Views

2 replies

0 likes

  • 363 Views
  • 2 replies
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Stuttering, skipping & widget bugs

When I use spotify on my HTC One X, which is one of the fastest phones on the market right now, it is stuttering after a while, when I use the app for like 30 minutes my music begins stuttering and skipping...Also the widget is showing the wrong albu...

Music Fan

When I use spotify on my HTC One X, which is one of the fastest phones on the market right now, it is stuttering after a while, when I use the app for like 30 minutes my music begins stuttering and s...

johnnyangel

Regular

1264 Views

4 replies

2 likes

  • 1264 Views
  • 4 replies
  • 2 likes

SAMSUNG GALAXY SPOTIFY PREMIUM EXPIRING DATE

Hello everyone. I really need some help with something i'm having problem with on my Samsung Galaxy S3, I wanna know how to check how many Spotify premium days I have left on my Samsung Galaxy S3. I know that I can check that on spotify.com and profi...

Newbie

Hello everyone. I really need some help with something i'm having problem with on my Samsung Galaxy S3, I wanna know how to check how many Spotify premium days I have left on my Samsung Galaxy S3. ...

Liam

Community Legend

1186 Views

2 replies

0 likes

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Troubles playing one specific album on my android device.

Like the title says I'm having troubles playing the album Fish Outta Water by Chali 2na.Every time a song from this album pops up in my playlist I won't hear a thing but the timer will run and the track bar will move. If I first hit pause and then pl...

Newbie

Like the title says I'm having troubles playing the album Fish Outta Water by Chali 2na. Every time a song from this album pops up in my playlist I won't hear a thing but the timer will run and the ...

Liam

Community Legend

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Radio not advancing to next song

When I listen to spotify radio on my phone, spotify will play one song then stop. the play bar is advancing but there is no sound. If i press pause, then play, the play bar goes back to the beginning of the song and the sound comes back. This needs t...

Casual Listener

When I listen to spotify radio on my phone, spotify will play one song then stop. the play bar is advancing but there is no sound. If i press pause, then play, the play bar goes back to the beginning...

Enma

Regular

998 Views

4 replies

0 likes

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  • 4 replies
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Why can't I sync my laptop and devices on different WiFi connections?

I have 3 WiFi routers, but spotify only syncs on one of the WiFi connections . Why?? Why won't it sync on any others??

Gig Goer

I have 3 WiFi routers, but spotify only syncs on one of the WiFi connections . Why??   Why won't it sync on any others??

izfactor786

Gig Goer

911 Views

6 replies

0 likes

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My girlfriend is having trouble downloading her playlists to her phone.

My girlfriend recently subscribed to Spotify Premium, which I'm paying for, and we're not happy. She made a playlist and is trying to download it to her phone (she's doing all of this on her phone, she has no computer), and it gets to about 22% and j...

Newbie

My girlfriend recently subscribed to Spotify Premium, which I'm paying for, and we're not happy. She made a playlist and is trying to download it to her phone (she's doing all of this on her phone, s...

licenced

Community Legend

358 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Spotify on Android

I have installed Spotify on a PC and on an iPad without problems. I have now an android and have downloaded Spotify from Google Play but when I start it nothing works. I want to login to spotify with the same account I use on my PC and iPad. Is this ...

Regular

I have installed Spotify on a PC and on an iPad without problems. I have now an android and have downloaded Spotify from Google Play but when I start it nothing works. I want to login to spotify wit...

licenced

Community Legend

1673 Views

14 replies

0 likes

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  • 14 replies
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Problems while crossfade is on and I added a song to queue

Hello!The crossfade on Android doesn't work fine in this case:If I add a new song from any place (search or offline playlist) to queue, just when the start of the next song arrive (and crossfade should start the mix), the audio it's paused around a 1...

Gig Goer

Hello! The crossfade on Android doesn't work fine in this case: If I add a new song from any place (search or offline playlist) to queue, just when the start of the next song arrive (and crossfad...

licenced

Community Legend

891 Views

1 replies

0 likes

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  • 1 replies
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shuffle playlist on Android phone

I don't know why, but when I first started using Spotify, my Android phone would shuffle my playlist. Now it doesn't and I can't find any setting within the mobile app to set it to shuffle. What happened and how do I fix it?

Newbie

I don't know why, but when I first started using Spotify, my Android phone would shuffle my playlist. Now it doesn't and I can't find any setting within the mobile app to set it to shuffle. What happ...

licenced

Community Legend

835 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Re: Starred Playlist Gone

Hi, I use my spotify everyday and I've always listened to my starred playlist but since yesterday, my starred playlist is only showing "Loading" on my mobile device. I have synced and resynced but nothing is happening.

Casual Listener

Hi,   I use my spotify everyday and I've always listened to my starred playlist but since yesterday, my starred playlist is only showing "Loading" on my mobile device. I have synced and resy...

AriesJye

Casual Listener

369 Views

2 replies

0 likes

  • 369 Views
  • 2 replies
  • 0 likes

neutron music player

I wonder if i can automatically play all spotify music through the Neutron Music Player app. Does anyone have other tips for improving sound quality using a Sony Xperia S with igrado headphone?

Visitor

I wonder if i can automatically play all spotify music through the Neutron Music Player app. Does anyone have other tips for improving sound quality using a Sony Xperia S with igrado headphone?&...

steveyb22602

Regular

11257 Views

3 replies

2 likes

  • 11257 Views
  • 3 replies
  • 2 likes

cant play Norah Jones track older than 2009??????

I can play Norah Jones track if they not older than 2009. in 2012, or some months ago there this was not a problem!??

Casual Listener

I can play Norah Jones track if they not older than 2009. in 2012, or some months ago there this was not a problem!??

Peter__

Community Legend

708 Views

4 replies

1 likes

  • 708 Views
  • 4 replies
  • 1 likes

Streaming offline on adroid

I had many playlists downloaded on my mobile and would regularly stream. All of a sudden every track says "The track in not available" when I try to play in offline mode now. Why would this be?

Casual Listener

I had many playlists downloaded on my mobile and would regularly stream. All of a sudden every track says "The track in not available" when I try to play in offline mode now. Why would this be?

Peter__

Community Legend

469 Views

3 replies

0 likes

  • 469 Views
  • 3 replies
  • 0 likes