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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

391262 Views

545 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8195 Views

0 replies

7 likes

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HTC Android - facebook popups

Hi there! Today, I was hoping to listen to music (spotify) on the way back from work, so I turned app on and started to cycle, music stopped playing after first song. I had to interrupt my training, get off the bike to check my my phone and I see wha...

Newbie

Hi there!   Today, I was hoping to listen to music (spotify) on the way back from work, so I turned app on and started to cycle, music stopped playing after first song. I had to inter...

504 Views

0 replies

0 likes

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Solved!! samsung s3 online/offline issues

Spotify switches to offline all the time. Can force it to be online for 10 min at a time. Then the music stops ,even though im playing from an offline playlist . I am roaming and thats the reason im told when i log back in. why cant i stay online all...

Casual Listener

Spotify switches to offline all the time. Can force it to be online for 10 min at a time. Then the music stops ,even though im playing from an offline playlist . I am roaming and thats the reason im ...

Richard

Community Legend

1974 Views

4 replies

0 likes

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Spotify on Samsung Galaxy Tab 2 (7")

My playlists aren't found on the Spotify app on my Samsung Galaxy Tab 2 (7"). Anyone else have this problem, or a solution to it? Using Spotify on my tab was half the point buying it...

Visitor

My playlists aren't found on the Spotify app on my Samsung Galaxy Tab 2 (7"). Anyone else have this problem, or a solution to it?   Using Spotify on my tab was half the point buying it...&nb...

Sam

Spotify

2141 Views

3 replies

1 likes

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Honeycomb support

The new Spotify preview for Android is very promissing. Either there is still a bug on the Honeycomb Android devices. I find it rather disappointing that Spotify - like most other business - once again prefers fine iOS apps above Android apps. I once...

Newbie

The new Spotify preview for Android is very promissing. Either there is still a bug on the Honeycomb Android devices. I find it rather disappointing that Spotify - like most other business - once aga...

362 Views

0 replies

0 likes

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Solved!! Bug: Spotify won't stay online with songs available offline

Device: Samsung Galaxy Player YP-G1 Firmware 2.3.5 Kernel 2.6.35.7-G1UEKI8-CL562400 se.infra@sep-59 #2 Build: GINGERBREAD.UKEI8 Spotify version 0.4.12.180 (but bug has been around for months and months) Steps to reproduce: 1. Install Spotify on devic...

Casual Listener

Device: Samsung Galaxy Player YP-G1  Firmware 2.3.5  Kernel 2.6.35.7-G1UEKI8-CL562400 se.infra@sep-59 #2  Build: GINGERBREAD.UKEI8  Spotify version 0.4.12.180  (but bu...

cr3amy

Roadie

5364 Views

28 replies

3 likes

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  • 28 replies
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Solved!! Some Offline issues

I have read a few treads I could not find any who describes my problem exactly so I'll try a new one and see if anyone has an answer. 1. To start with some songs does not show in synced playlists, the Spotify App just says Loading... on them and noth...

Music Fan

I have read a few treads I could not find any who describes my problem exactly  so I'll try a new one and see if anyone has an answer.   1. To start with some songs does not show in syn...

Sam

Spotify

1236 Views

4 replies

0 likes

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Solved!! Cannot login on Samsung Galaxy SIII

Just got the new Samsung Galaxy SIII. When logging in I keep get the pop up warning on useage of internet and related cost. When clicking on ok, message keeps popping up, and preventing me from logging in.

Casual Listener

Just got the new Samsung Galaxy SIII. When logging in I keep get the pop up warning on useage of internet and related cost. When clicking on ok, message keeps popping up, and preventing me from loggi...

davidtoube

Regular

1409 Views

5 replies

0 likes

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Spotify dont work on my HTC Sensation - Android version 4.0.3

Hi, I just got a new phone, HTC Sesation, i got the Android version 4.0.3 and Spotify don't work for me. The issue is that when i try to start the program it just get black and just close the program. The black screen is there for like 1 sec. Can som...

Casual Listener

Hi,   I just got a new phone, HTC Sesation, i got the Android version 4.0.3 and Spotify don't work for me.   The issue is that when i try to start the program it just get black and ...

lsk1998

Casual Listener

1614 Views

2 replies

0 likes

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Solved!! Playlists I created appearing as created 'by In'

So essentially my playlists, those I have created, appear on my Android phone (not the case on my PC) as belonging to another user, 'In'. Just 'In'. https://www.dropbox.com/s/evcnfqjtan6orbg/2012-06-03%2016.23.17.png Anybody else getting this? Is the...

Newbie

So essentially my playlists, those I have created, appear on my Android phone (not the case on my PC) as belonging to another user, 'In'. Just 'In'.   https://www.dropbox.com/s/evcnfqjtan6...

David

Spotify Legend

691 Views

1 replies

0 likes

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3g mode and unlimited spotify

My Sprint Evo phone has 3g so if i bought spotify unlimited would i be able to listen to my playlists wherever i have 3g or do i still have to have internet connection?

Newbie

My Sprint Evo phone has 3g so if i bought spotify unlimited would i be able to listen to my playlists wherever i have 3g or do i still have to have internet connection?

licenced

Community Legend

934 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Closing after 3 seconds

Dose anyone have a solution as to how I can get my spottily app to not close after 3 seconds, it keeps logging me out and staying offline when it eventually goes online it shuts down. Anyone have a solution or have the same problem

Regular

Dose anyone have a solution as to how I can get my spottily app to not close after 3 seconds, it keeps logging me out and staying offline when it eventually goes online it shuts down. Anyone have a s...

licenced

Community Legend

852 Views

1 replies

0 likes

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screen on

How can I in Spotify keep my screen on at my andriod. The app TuneIn has a option within to select

Casual Listener

How can I in Spotify keep my screen on at my andriod. The app TuneIn has a option within to select

licenced

Community Legend

863 Views

1 replies

1 likes

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Solved!! Still stuck in offline mode

The only reason I pay a monthly fee is to stream on my phone and I am constantly stuck in offline mode. This is ridiculous. How is Spotify different from any other program if this function is constantly not working? Someone help me please before I ha...

Casual Listener

The only reason I pay a monthly fee is to stream on my phone and I am constantly stuck in offline mode.  This is ridiculous.  How is Spotify different from any other program if this functio...

licenced

Community Legend

884 Views

1 replies

0 likes

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Samsung Galaxy Note AT&T

Everytime that I try to access Spotify from the andriod app it wont let me get past the screen talking about data usage... I press ok then the same message reappears everytime and it wont even let me use the app... This needs to be fixed proto I love...

Newbie

Everytime that I try to access Spotify from the andriod app it wont let me get past the screen talking about data usage... I press ok then the same message reappears everytime and it wont even let me...

grodaisaltsyra

Newbie

1192 Views

4 replies

0 likes

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Solved!! Every time i log in to it kicks me out after 2 seconds.

Everytime i log into my andriod app on my gallaxy 2 the app simply kicks me out of it after 2 seconds and i end up back on my application menu. Ive reinstalled the app several times but this doesnt work. since i pay for premium, i think it is poor th...

Casual Listener

Everytime i log into my andriod app on my gallaxy 2 the app simply kicks me out of it after 2 seconds and i end up back on my application menu. Ive reinstalled the app several times but this doesnt w...

sherm485

Casual Listener

8265 Views

4 replies

0 likes

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Solved!! just signed up for premium and was charged twice?

Not cool especially since I can't even use it since its stuck in offline mode...help? Refund?

Music Fan

Not cool especially since I can't even use it since its stuck in offline mode...help? Refund?

user-removed

Not applicable

964 Views

9 replies

0 likes

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  • 9 replies
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Not enough space on disk - new issue for my phone

I've been having no issue with Spotify on my phone for months now. However, just yesterday it deleted a bunch of my cache and started acting funny. So I reset everything, deleted all the data, logged out, made sure the SD Location was set right, and ...

Roadie

I've been having no issue with Spotify on my phone for months now. However, just yesterday it deleted a bunch of my cache and started acting funny. So I reset everything, deleted all the data, logged...

licenced

Community Legend

1717 Views

3 replies

1 likes

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  • 3 replies
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info box with no words in comes up when I try to play music on android tablet

I have an Android tablet called and Asus Eee-pad.When I first downlaoaded spotify on it, the app worked fine. Then it stopped playing music and everytime you click on a song a box called 'info' pops up but with no information in it.Anyone else having...

Newbie

I have an Android tablet called and Asus Eee-pad.When I first downlaoaded spotify on it, the app worked fine. Then it stopped playing music and everytime you click on a song a box called 'info' pops ...

licenced

Community Legend

565 Views

2 replies

0 likes

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Is it possible to see which playlist a song is from when playing library?

I tend to play my library a lot, and often i wonder which playlist one of the songs is in, (because i wonder if i should add it to a certain playlist) and i can't find out. Is there a way to find this out? Thanks

Regular

I tend to play my library a lot, and often i wonder which playlist one of the songs is in, (because i wonder if i should add it to a certain playlist) and i can't find out. Is there a way to find thi...

Furi

Regular

605 Views

2 replies

2 likes

  • 605 Views
  • 2 replies
  • 2 likes