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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

392724 Views

545 replies

35 likes

Account
Free
  • 392724 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8277 Views

0 replies

7 likes

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Solved!!Superuser Contribution saved songs disappearing from liked songs

This looks to be coming from songs from albums, I've hit "add to library" but only a couple show up, and some of my old songs has disapeared from my liked songs, but are showing up as download when I open the album.

Casual Listener

This looks to be coming from songs from albums, I've hit "add to library" but only a couple show up, and some of my old songs has disapeared from my liked songs, but are showing up as download when I...

OscarDC

Moderator

836 Views

3 replies

0 likes

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Superuser Contribution Recover previously downloaded songs from SD card

Hi, I had a phone with a SD card and Spotify, downloaded all my music to the SD card because I changed the location of the music. The phone broke so I took the SD card to a new phone, connected to the same account and selected the SD card as the stor...

Casual Listener

Hi, I had a phone with a SD card and Spotify, downloaded all my music to the SD card because I changed the location of the music. The phone broke so I took the SD card to a new phone, connected to th...

Alexandre_1a

Casual Listener

363 Views

2 replies

0 likes

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Solved!!Superuser Contribution You're still connected . . .

How do i stop this notification popping up every time i silence it. I control my music using my phone, so closing the app isn't a solution. I'm fully aware I'm listening on another device because that's my intent.

Casual Listener

How do i stop this notification popping up every time i silence it. I control my music using my phone, so closing the app isn't a solution. I'm fully aware I'm listening on another device because tha...

kptjrn

Casual Listener

768 Views

3 replies

2 likes

  • 768 Views
  • 3 replies
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Superuser Contribution Song restarts when moved to new playlist

If I move a song from the current playlist to a new playlist... the song restarts. It didn't do this before. I was able to edit playlists on the fly. Like if I felt a song fit better in "Blue Rock for Saturdays" instead of "Old School Thursday Rock a...

Casual Listener

If I move a song from the current playlist to a new playlist... the song restarts. It didn't do this before. I was able to edit playlists on the fly. Like if I felt a song fit better in "Blue Rock...

Eni

Moderator

379 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution History isn't working

I tried logging off two times, reinstalling, clearing cache, turning the offline mode on and off, but nothing works. My history just randomly stops registering songs, and sometimes it goes on for days. When I opened spotify from my laptop, the histor...

Newbie

I tried logging off two times, reinstalling, clearing cache, turning the offline mode on and off, but nothing works.  My history just randomly stops registering songs, and sometimes it goes on ...

Not applicable

990 Views

2 replies

0 likes

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Locating audio effects

Okay, I have a HTC One Max and it lost the Beats settings, and I've seen a lot of things that say Spotify has an equalizer type audio effects. I may be one of a million people asking this, but where are the effects located? I absolutely can not figur...

Regular

Okay, I have a HTC One Max and it lost the Beats settings, and I've seen a lot of things that say Spotify has an equalizer type audio effects. I may be one of a million people asking this, but where ...

BoyCott

Casual Listener

485 Views

2 replies

0 likes

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Solved!!Superuser Contribution "Cannot queue this content" for artist Stray Kids in all platforms (phone, tablet, web app)

(Premium, Canada. Phone is Android, Galaxy S9+, latest version) I cannot play any content from Stray Kids as of yesterday when Spotify crashed on a particular song on my phone. I didn't get the song title cuz... well, it crashed. Since then, when I c...

Casual Listener

(Premium, Canada. Phone is Android, Galaxy S9+, latest version)   I cannot play any content from Stray Kids as of yesterday when Spotify crashed on a particular song on my phone. I didn't get ...

rachitkothadia

Visitor

5916 Views

3 replies

0 likes

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Superuser Contribution App loose last played song and playlist when it should start playing

PlanPremiumCountryCzech RepublicDeviceSony Xperia 10VOperating SystemAndroid 14 My IssueVery often (like every 2nd/3rd) use of Spotify in a car (over bluetooth), the app loads (after get in the car), it shows shortly correctly actual playing song (wh...

Music Fan

Plan Premium Country Czech Republic Device Sony Xperia 10V Operating System Android 14   My Issue Very often (like every 2nd/3rd) use of Spotify in a car (over bluetooth), the app load...

Benik3

Music Fan

2392 Views

17 replies

0 likes

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Superuser Contribution Spotify song switch transition is not smooth

PlanPremiumCountryGERMANYDeviceOnePlus 12 (16GB RAM/1TB ROM)Operating SystemOxygenOS 14.0.0.830 ( CPH2581_14.0.0.830(EX01) ), Android 14 My Question or IssueWhen switching a song, the transition is not smooth even with top notch hardware and one of t...

Casual Listener

Plan Premium Country GERMANY Device OnePlus 12 (16GB RAM/1TB ROM) Operating System OxygenOS 14.0.0.830 ( CPH2581_14.0.0.830(EX01) ), Android 14   My Question or Issue When switching a ...

aecid

Gig Goer

2162 Views

3 replies

0 likes

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Superuser Contribution Fallas en la app.

Tengo ya semanas con este problema de la app Spotify, tarda en cargar la app y en reproducir la música, ya reinicie mi celular y también desinstale la app y la volví a instalar y sigue igual y ya llevo unas tres semanas con ese problema .

Newbie

Tengo ya semanas con este problema de la app Spotify, tarda en cargar la app y en reproducir la música, ya reinicie mi celular y  también desinstale la app y la volví a instalar y sigue igual y ...

SorathCSG

Casual Listener

788 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Superuser Contribution when i use mobile data to use spotify in mobile it doesnt work

so when i turn on mobile data while having 10GBs when i open spotify it says "spotify is currently set to offline"

Visitor

so when i turn on mobile data while having 10GBs when i open spotify it says "spotify is currently set to offline"

9wzwl7uq3ys2x4h48zbn

Casual Listener

515 Views

2 replies

0 likes

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Unlike/Delete Full Album

PlanPremiumCountryCanadaDeviceSonyOperating System Android My Question or IssueSo if i decide I don't in fact like an album, I go to albums, unlike it (unsave) but this action doesn't automatically unlike the songs in the album (does remove it from t...

Casual Listener

Plan Premium Country Canada Device Sony Operating System  Android    My Question or Issue So if i decide I don't in fact like an album, I go to albums, unlike it (unsave) but...

jdtemple

Gig Goer

743 Views

2 replies

0 likes

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Solved!!Superuser Contribution Downloaded Podcasts Still Consume Data

PlanPremiumCountryUnited StatesDevicePixel 3XLOperating SystemAndroid 11 My Question or IssueI was on a road trip yesterday, and had downloaded several podcast episodes in advance. I noticed that when I'd drive out of my cellular coverage area, the p...

Gig Goer

Plan Premium Country United States Device Pixel 3XL Operating System Android 11   My Question or Issue I was on a road trip yesterday, and had downloaded several podcast episodes in ad...

jdtemple

Gig Goer

8248 Views

9 replies

0 likes

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Superuser Contribution [Android Auto] Last/Next button switched

PlanPremiumCountryGermanyDeviceSamsung Galaxy S24 UltraOperating SystemAndroid 14, One UI 6.1 My Question or IssueWhen connecting to Android Auto and listening to a playlist, as soon as you stop and start the car again the last title/next title butto...

Regular

Plan Premium Country Germany Device Samsung Galaxy S24 Ultra Operating System Android 14, One UI 6.1   My Question or Issue When connecting to Android Auto and listening to a playlist,...

Beskkov

Visitor

1942 Views

11 replies

1 likes

  • 1942 Views
  • 11 replies
  • 1 likes

Superuser Contribution My phone keeps restarting whenever i listen to songs from spotify.

It started 2 days ago and it still hasn't stopped. The phone samsung a52s 5g just goes blank and restarts on its own if i have spotify running on the background. I brought the premium and its still happening please help.

Visitor

It started 2 days ago and it still hasn't stopped. The phone samsung a52s 5g just goes blank and restarts on its own if i have spotify running on the background. I brought the premium and its still h...

MihailY

Moderator

587 Views

2 replies

1 likes

  • 587 Views
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Where is my money

Please confirm my payment

Visitor

Please confirm my payment

Maxim

Spotify Star

345 Views

1 replies

0 likes

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Superuser Contribution Swiping a track to queue it immediately after playing skips current song

On Android - App Version: 8.9.94.470When I play a song then immediately swipe to queue a track right it skips the current playing song and starts playing the queued track

Casual Listener

On Android - App Version: 8.9.94.470 When I play a song then immediately swipe to queue a track right it skips the current playing song and starts playing the queued track

Eni

Moderator

262 Views

1 replies

0 likes

  • 262 Views
  • 1 replies
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Superuser Contribution Audio stops working when switching apps

So Im currently having a rather weird bug (?) with my Spotify lately.When listening to Music on my Phone (Pixel 7, all current updates) and I switch to a different App like Instagram or youtube (or really any app that can play audio) while my Spotify...

Visitor

So Im currently having a rather weird bug (?) with my Spotify lately. When listening to Music on my Phone (Pixel 7, all current updates) and I switch to a different App like Instagram or youtube (...

OscarDC

Moderator

863 Views

1 replies

0 likes

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Superuser Contribution music starts to play again after I hit pause

Hi, when I am done with the app, I pause whatever song it's currently on. I leave the app (but I don't log out) and I clear all notifications for it, on my cellphone (I have an Android). It happens a lot where, when I check my phone later, I see that...

Visitor

Hi, when I am done with the app, I pause whatever song it's currently on. I leave the app (but I don't log out) and I clear all notifications for it, on my cellphone (I have an Android). It happens...

Novy

Moderator

564 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Can't rewind or go to specific time in a song.

In spotify app, I used to rewind or move to a specific/particular time zone in a song. For the past couple of weeks I'm unable to do that.

Visitor

In spotify app, I used to rewind or move to a specific/particular time zone in a song. For the past couple of weeks I'm unable to do that.

Not applicable

9699 Views

7 replies

3 likes

  • 9699 Views
  • 7 replies
  • 3 likes