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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

392767 Views

545 replies

35 likes

Account
Free
  • 392767 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8281 Views

0 replies

7 likes

  • 8281 Views
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  • 7 likes

Superuser Contribution Why are the songs on my spotify not playing?

All songs on my spotify are not playing. If i search for a song and tap on it, it says "you discovered a premuim feature". And all my Playlists say "your songs will appear here" yet in the top left it has almost 300. songs

Visitor

All songs on my spotify are not playing. If i search for a song and tap on it, it says "you discovered a premuim feature". And all my Playlists say "your songs will appear here" yet in the top left i...

OscarDC

Moderator

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I get back autoplay from search results?

Some time ago, when I searched for a song, and then played one from results, when it ended next song from search results played.This was great for comparing covers, for example.Now, since at least a month, playback stops after first song.How can I ma...

Gig Goer

Some time ago, when I searched for a song, and then played one from results, when it ended next song from search results played. This was great for comparing covers, for example. Now, since at leas...

natalie04

Visitor

53013 Views

33 replies

14 likes

  • 53013 Views
  • 33 replies
  • 14 likes

Solved!!Superuser Contribution Podcast: last episode played finished or partially listened

Plan PremiumCountryFrance Device Operating SystemAndroid My Question or Issue Hello there,I cannot count how many podcasts are available on Spotify, some I listen are active for years.I've started some while they already have dozens of episodes.I use...

Regular

Plan  Premium Country France  Device   Operating System Android   My Question or Issue   Hello there, I cannot count how many podcasts are available on Spotify, s...

Mckl

Regular

2652 Views

4 replies

0 likes

  • 2652 Views
  • 4 replies
  • 0 likes

Artist is dissappearing

PlanPremium duoCountryUsaDeviceMoto stylus 5g Operating SystemAndroid 12 My Question or Issue: what has happened to Emilie Autumn her albums are beginning to disappear I'm looking for enchant in particular

Casual Listener

  Plan Premium duo Country Usa Device Moto stylus 5g  Operating System Android 12   My Question or Issue: what has happened to Emilie Autumn her albums are beginning to disap...

ribezaz

Spotify Star

615 Views

3 replies

1 likes

  • 615 Views
  • 3 replies
  • 1 likes

Superuser Contribution Strange device in spotify connect

PlanPremiumCountryGermanyDeviceAll devicesOperating SystemAndroid, Windows 11, Chrome Browser I see a strange device in Spotify Connect, and I can’t delete it. At one point, I played something on it, and it started playing on my Echo Dot in the livin...

Newbie

Plan Premium Country Germany Device All devices Operating System Android, Windows 11, Chrome Browser   I see a strange device in Spotify Connect, and I can’t delete it. At one point, I ...

Eni

Moderator

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't play on Google Home

PlanPremiumCountryMexicoDeviceHuawei Y9S and PCOperating SystemAndroid 11, Windows 10 My Question or IssueI have two Google Home Mini speakers and a Google Chromecast which I used to stream Spotify to with no issues. Almost a week ago now I am no lon...

Casual Listener

Plan Premium Country Mexico Device Huawei Y9S and PC Operating System Android 11, Windows 10   My Question or Issue I have two Google Home Mini speakers and a Google Chromecast which I...

Eni

Moderator

12278 Views

18 replies

0 likes

  • 12278 Views
  • 18 replies
  • 0 likes

Superuser Contribution tiktok and Spotify won't link

when iam on tiktok and want to add song to library i want to do that but first i need to link Spotify to tiktok but it won't .

Newbie

when iam on tiktok and want to add song to library i want to do that but first i need to link Spotify to tiktok but it won't .

Not applicable

3478 Views

3 replies

0 likes

  • 3478 Views
  • 3 replies
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Superuser Contribution Music playback stutters while phone screen is locked.

Music playback stutters (sounds similar to buffering) while phone screen is locked. No issues if phone screen remains on. Changed battery settings to give Spotify unlimited battery access, including while operating in background. Clean reinstall, alt...

Casual Listener

Music playback stutters (sounds similar to buffering) while phone screen is locked. No issues if phone screen remains on. Changed battery settings to give Spotify unlimited battery access, includ...

Not applicable

2480 Views

6 replies

2 likes

  • 2480 Views
  • 6 replies
  • 2 likes

Solved!!Superuser Contribution App doesn't work even with internet

Spotify just doesn't want to work. It displays "No internet connection" while both on phone data and wifi and I have to wait very long time (few minutes) for anything to load. I thought it was my device's problem but after changing to a new one the i...

Visitor

Spotify just doesn't want to work. It displays "No internet connection" while both on phone data and wifi and I have to wait very long time (few minutes) for anything to load. I thought it was my dev...

Not applicable

44096 Views

10 replies

6 likes

  • 44096 Views
  • 10 replies
  • 6 likes

Spotify Android phone App gets stuck on a black ad

PlanFree/PremiumCountrymalaysia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)android phone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy Spotify app will not allow me to play anything. Everytime I try, a b...

Newbie

Plan Free/Premium Country malaysia   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)android phone  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   ...

217 Views

0 replies

0 likes

Account
Free
  • 217 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't search for Japanese songs with Romanji

I swear you used to be able to search for Japanese songs using the romanji titles but I haven't been able to and it makes it difficult to find most of my Japanese songs when I don't have access to a Japanese keyboard. There also seems to be an issue ...

Newbie

I swear you used to be able to search for Japanese songs using the romanji titles but I haven't been able to and it makes it difficult to find most of my Japanese songs when I don't have access to a ...

mephii

Casual Listener

999 Views

2 replies

0 likes

  • 999 Views
  • 2 replies
  • 0 likes

Superuser Contribution A song I added to my playlist can be played on pc nut not on my phone

Spotify PremiumCountry Romania DeviceSamsung Galaxy ZFold 5Operating SystemAndroid 14 My Question or IssueI added a song to my playlist, and can listen to it on pc, but on my phone, it's greyed out and I can't play it. I can play it normally by searc...

Visitor

     Spotify Premium Country  Romania   Device Samsung Galaxy ZFold 5 Operating System Android 14   My Question or Issue I added a song to my playlist, and c...

Joan

Moderator

193 Views

1 replies

0 likes

  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't open downloaded items

Hello, for the last months (Atleast since end of 2023) I can't open all downloaded playlists anymore, besides not beeing able to open them i also can not play to songs from search as they don't show up. I'm on the newest version available (v8.9.32.62...

Regular

Hello, for the last months (Atleast since end of 2023) I can't open all downloaded playlists anymore, besides not beeing able to open them i also can not play to songs from search as they don't show ...

Yordan

Moderator

587 Views

4 replies

0 likes

  • 587 Views
  • 4 replies
  • 0 likes

Superuser Contribution Scroll bar inaccessible at top of liked songs menu

DevicePixel 9 pro foldOperating System(Android 15) My Question or Issue The scroll bar overlaps with the play icon (top right of screenshot) on higher resolution screens so you can't scroll using the scroll bar until the scroll bar clears the play bu...

Newbie

  Device Pixel 9 pro fold Operating System (Android 15)   My Question or Issue   The scroll bar overlaps with the play icon (top right of screenshot) on higher resolution scree...

Yordan

Moderator

297 Views

1 replies

1 likes

  • 297 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Spotify doesn't work properly on Android Redmi Note 10 Pro

Already tried to clear cache, reinstall app, re-login my Spotify account, still didn't worked. This happened first time right after premium purchase and using desktop version. I can open Spotify on my phone while I'm running it on my desktop as well....

Regular

Already tried to clear cache, reinstall app, re-login my Spotify account, still didn't worked. This happened first time right after premium purchase and using desktop version. I can open Spotify on m...

jonatasw1

Visitor

5259 Views

14 replies

0 likes

  • 5259 Views
  • 14 replies
  • 0 likes

Solved!!Superuser Contribution Canvas feature is dimmed in settings– I can't toggle it on/off

PlanPremiumCountryEgyptDeviceSamsung Galaxy A54 5GOperating SystemAndroid 13 My Question or IssueThe Canvas feature is right there in my app's settings, but it's dimmed– it's impossible to tap on it or to toggle it on or off, and the Canvas feature i...

Casual Listener

Plan Premium Country Egypt Device Samsung Galaxy A54 5G Operating System Android 13   My Question or Issue The Canvas feature is right there in my app's settings, but it's dimmed– it's...

theonlysaahil

Newbie

21951 Views

18 replies

3 likes

  • 21951 Views
  • 18 replies
  • 3 likes

Superuser Contribution Offline listening

Plan: PremiumCountry: USAAndroid: 13Phone: moto g play Question: With downloading playlists for offline listening, is there any way besides waiting and then testing to know if it's actually downloading? There's no indicator (at least on mobile) that ...

Casual Listener

Plan: Premium Country: USA Android: 13 Phone: moto g play   Question: With downloading playlists for offline listening, is there any way besides waiting and then testing to know if it's act...

AlejaR

Moderator

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution AI playlist can't be saved

PlanPremiumCountryUSA DevicePixel 9Operating SystemAndroid 15 My Question or IssueI am unable to save any AI Playlist I create. This feature previously worked and I have several AI playlists saved in my library. I first noticed this issue a week ago....

Gig Goer

Plan Premium Country USA   Device Pixel 9 Operating System Android 15   My Question or Issue I am unable to save any AI Playlist I create. This feature previously worked and I ha...

Eni

Moderator

1488 Views

5 replies

3 likes

  • 1488 Views
  • 5 replies
  • 3 likes