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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

393112 Views

546 replies

35 likes

Account
Free
  • 393112 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8313 Views

0 replies

7 likes

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  • 7 likes

Solved!!Superuser Contribution Issues Searching For Music

Plan: FreeCountry: MexicoDevice: Motorola Moto G9 PlayOperating System: Android 10My Question or IssueSo this issue is from my mom's phone, basically when she tries to search for something it says that there is no Internet connection, when on the sam...

Casual Listener

Plan: Free Country: Mexico Device: Motorola Moto G9 Play Operating System: Android 10 My Question or Issue So this issue is from my mom's phone, basically when she tries to search for something ...

MihailY

Moderator

8335 Views

5 replies

0 likes

Android
internet
mobile data
Search Tab
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Solved!!Superuser Contribution Premium member, but only shuffle play available on mobile

I'm a Premium member through a family plan. I'm using a Pixel 3, using Android version 9. I can log in just fine on my desktop and laptop and Premium shows up and works just fine. But when I log in on my Android, all of my playlists and everything ar...

Casual Listener

I'm a Premium member through a family plan. I'm using a Pixel 3, using Android version 9.   I can log in just fine on my desktop and laptop and Premium shows up and works just fine. But when I...

Steffb

Visitor

45059 Views

11 replies

1 likes

  • 45059 Views
  • 11 replies
  • 1 likes

Superuser Contribution Spotify forgets previous 'playing' song when closed and reopened

PlanPremiumCountry NZDevice(iPhone 5SE)Operating System(iOS 12.1.4) My Question or IssueWhen I return to Spotify after an hour or so, the song that was previously playing is no longer in the play section at the bottom. It's like the app resets itself...

Regular

Plan Premium Country  NZ Device (iPhone 5SE) Operating System (iOS 12.1.4)   My Question or Issue When I return to Spotify after an hour or so, the song that was previously playin...

vetoben

Visitor

7256 Views

14 replies

2 likes

  • 7256 Views
  • 14 replies
  • 2 likes

Superuser Contribution Spotify playlist is showing wrong number and total duration

My question or issueHello. I dont know how to explain as certain but My playlist number and total duration is shown wrong in my android phone. But when i opened Pc is showing true. And moreover I am adding song in my phone and number of songs is not ...

Regular

My question or issue Hello. I dont know how to explain as certain but My playlist number and total duration is shown wrong in my android phone. But when i opened Pc is showing true. And moreover I a...

umeerrged

Casual Listener

6635 Views

22 replies

0 likes

  • 6635 Views
  • 22 replies
  • 0 likes

Superuser Contribution Why can't I see my queue on Spotify mobile?

I have added a bunch of songs to my queue, and Spotify is currently playing from my queue. However, the queue button when I look at Now Playing is greyed out, and nothing happens when I click it, so I cannot rearrange my queue or look at what's comin...

Visitor

I have added a bunch of songs to my queue, and Spotify is currently playing from my queue. However, the queue button when I look at Now Playing is greyed out, and nothing happens when I click it, so ...

Stacey_B

Casual Listener

6816 Views

9 replies

0 likes

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  • 9 replies
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Superuser Contribution Spotify will not open after the January 31, 2024 update.

After the latest update (Version 8.9.10.616), my app refuses to open. The spotify logo appears for a second then goes black and closes a few seconds later. I tried a complete reinstall, and after reinstalling, it did the same thing. I suspect there w...

Casual Listener

After the latest update (Version 8.9.10.616), my app refuses to open. The spotify logo appears for a second then goes black and closes a few seconds later. I tried a complete reinstall, and after rei...

Fwbennett

Casual Listener

4667 Views

9 replies

1 likes

  • 4667 Views
  • 9 replies
  • 1 likes

Superuser Contribution how to stop spotify from autoscrolling while adding songs to a playlist

whenever i add a song to a playlist in spotify, the app will do a weird scroll thing up to where the new song is and i don't like it. it's annoying.

Casual Listener

whenever i add a song to a playlist in spotify, the app will do a weird scroll thing up to where the new song is and i don't like it. it's annoying.

Susan_GP

Moderator

658 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify suddenly won't play podcast episodes from CNN 5 Things and other podcasts under CNN name

Plan Student Premium Country Nigeria Device Samsung Galaxy A53 5GSamsung Galaxy A05 Operating System (Android 14) My Question or Issue Hi there, just this past late July (let say around late July or July 23, 2024) Spotify suddenly won't play podcast ...

Newbie

Plan   Student Premium       Country   Nigeria       Device   Samsung Galaxy A53 5G Samsung Galaxy A05     Operating System &...

Susan_GP

Moderator

905 Views

1 replies

0 likes

Spotify suddenly won't play podcast episodes from CNN 5 Things and CNN
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Superuser Contribution Can't swipe recomanded track to the left to add to the queue like others song

PlanPremiumCountryFranceDeviceXiaomi lite 9 Operating SystemAndroid Oreo My Question or IssueI can't swipe left the recomanded tracks at the bottom of the playlist to add them directly in the Spotify queue.

Visitor

Plan Premium Country France Device Xiaomi lite 9  Operating System Android Oreo   My Question or Issue I can't swipe left the recomanded tracks at the bottom of the playlist ...

Dessi

Moderator

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Spotify Connect doesn't show Device List

Hi EveryoneAfter changing wifi router my fiance's Spotify Connect doesn't show up or even look for devices on her Xiaomi Redmi 10 Android 12.5. It worked fine before changing router. It still works fine with my Android 14 Poco F3. We are all connecte...

Casual Listener

Hi Everyone After changing wifi router my fiance's Spotify Connect doesn't show up or even look for devices on her Xiaomi Redmi 10 Android 12.5. It worked fine before changing router. It still works...

Einssv

Regular

2017 Views

3 replies

0 likes

  • 2017 Views
  • 3 replies
  • 0 likes

Superuser Contribution AutoPlay not working

PlanPremiumCountryUSADevicePixel 6 ProOperating System(Android 13 My Question or IssueA few days ago, AutoPlay stopped working. I now have to manually navigate the menu to start song radio to get it to continue past the one song I have started. Same ...

Casual Listener

Plan Premium Country USA Device Pixel 6 Pro Operating System (Android 13   My Question or Issue A few days ago, AutoPlay stopped working.  I now have to manually navigate the menu...

Quattrogrilli

Visitor

3839 Views

4 replies

1 likes

  • 3839 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution The Android app freeze when I want to add a song to a playlist

It freezes every Time when I use autocomplete in the playlist search bar (sometimes it's the gboard that freeze, sometimes the spotify app)

Newbie

It freezes every Time when I use autocomplete in the playlist search bar (sometimes it's the gboard that freeze, sometimes the spotify app)

MihailY

Moderator

437 Views

2 replies

0 likes

  • 437 Views
  • 2 replies
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Cambio automatico de almacenamiento

PlanPremiumCountry Device(Samsung Galaxy 9+)Operating System( Android 10.) My Question or IssueTengo un samsung galaxy s9+ en el cual selecciono el almacenamiento de la música en la tarjeta SD, sin embargo, cada cierto tiempo automaticamente cambia d...

Visitor

  Plan Premium Country   Device (Samsung Galaxy 9+) Operating System ( Android 10.)   My Question or Issue Tengo un samsung galaxy s9+ en el cual selecciono el almacena...

NetoValt

Newbie

1534 Views

4 replies

0 likes

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  • 4 replies
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Solved!!Superuser Contribution Compiling playlists - having to scroll down to find

When I'm adding songs to a new playlist and I have a 5min coffee or bathroom break, I return to add more songs and the newly created playlist is nowhere to be found. You have to scroll down and it's now about 13th from the top. The ones at the top ar...

Newbie

When I'm adding songs to a new playlist and I have a 5min coffee or bathroom break, I return to add more songs and the newly created playlist is nowhere to be found. You have to scroll down and it's ...

Yordan

Moderator

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes

Audio quality on tracks is bad, but the ads are perfectly clear???

For some reason, my Spotify app is having some weird bug with audio quality. I know it's not because fo my headphones, since the ads always sound perfectly clear, while the actual songs sound so grainy and lower quality.Is there a way to fix this??

Newbie

For some reason, my Spotify app is having some weird bug with audio quality. I know it's not because fo my headphones, since the ads always sound perfectly clear, while the actual songs sound so grai...

osornios

Spotify Star

516 Views

3 replies

0 likes

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  • 3 replies
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Solved!!Superuser Contribution Where can I find the starting artist choosing screen after closing it?

I chose a few artists there and closed because I wanted to try the app out and finish that later. Now I want to use that screen again, but I can't seem to find it anywhere. Where can I find it? Thanks PlanFreeCountryBrazilDeviceMotorola OneOperating ...

Roadie

I chose a few artists there and closed because I wanted to try the app out and finish that later. Now I want to use that screen again, but I can't seem to find it anywhere. Where can I find it? &nbs...

Darth_GTB

Roadie

11260 Views

15 replies

0 likes

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  • 15 replies
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Solved!!Superuser Contribution Spotify android app not working properly doesn't load any content or plays any song

Hi, My Spotify android app is not working. When I open the app the Home page shows all the recommendations, playlists and artist thumbnails but when I tap on it the content inside never loads only black screen is present. When I search for a song and...

Regular

Hi, My Spotify android app is not working. When I open the app the Home page shows all the recommendations, playlists and artist thumbnails but when I tap on it  the content inside never loads o...

Not applicable

9008 Views

12 replies

0 likes

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  • 12 replies
  • 0 likes

Superuser Contribution web player issues (Android)

PlanPremiumCountrySpainDeviceGalaxy s22 ultraOperating SystemAndroid My Question or Issue The Android App doesn´t support moving playlists to folders so I tried with the web player in Android to manage playlists , but : 1.- The web player has no acce...

Regular

Plan Premium Country Spain Device Galaxy s22 ultra Operating System Android   My Question or Issue   The Android App doesn´t support moving playlists to folders so I tried w...

jalacb

Regular

3627 Views

8 replies

1 likes

  • 3627 Views
  • 8 replies
  • 1 likes

Superuser Contribution App playing music from Desktop EVEN WHEN APP UNINSTALLED

I don't even know how this happens. The app had broken, again, so that the music sync was instead playing on both devices. But even when uninstalling spotify, this still happened?? How?? I rescinded permissions for the app on my device? Surely this i...

Regular

I don't even know how this happens. The app had broken, again, so that the music sync was instead playing on both devices. But even when uninstalling spotify, this still happened??   How?? I r...

Noxee

Regular

944 Views

6 replies

0 likes

  • 944 Views
  • 6 replies
  • 0 likes

Spotify randomly pauses and resumes on its own.

PlanPremiumCountryUSADeviceSamsung Galaxy Note9Operating SystemAndroid Pie My Question or IssueI recently (last 3-4 days) started having a problem where while listening to Spotify the music will randomly pause and if left for about 30-45 seconds it w...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy Note9 Operating System Android Pie   My Question or Issue I recently (last 3-4 days) started having a problem where while listening to Sp...

Not applicable

2954 Views

3 replies

4 likes

  • 2954 Views
  • 3 replies
  • 4 likes